Original Tesla Warranty
Owners will find their warranty information within the “Quick Start, Roadside Assistance, Safety, and Warranty” document under the “My Tesla” portal. These documents don’t seem to get updated very often so the original warranty information can still be located there.
The original Tesla warranty was comprised of the following:
- Basic Vehicle Limited Warranty
- Supplemental Restraint System Limited Warranty
- Battery Limited Warranty
The Model S drive unit would have fallen into the Basic Vehicle Limited Warranty which provides coverage under normal use for a period of 4 years or 50,000 miles (80,000 km), whichever comes first. For me that would have been less than 2 years of driving.
New Tesla Infinite Mile Warranty
While we haven’t seen the official warranty yet with all of the legal terms, it’s likely to be a comprehensive warranty named “Battery and Drive Unit Limited Warranty” and cover the following:
- 60 kWh – 125,000 miles (200,000 km)
- 85 kWh – unlimited miles/km
I’ve previously heard comments that the drive unit should be able to do about 500,000 miles, but a number of very high profile drive unit failures have people concerned. Elon has said in the past that a good number of “drive unit failures” were not actually failures but overly conservative service people doing their jobs to do the best for the customers. In many cases a simple $0.50 strap would have done the trick.
Elon’s answer to all the fear, uncertainty and doubt (FUD) surrounding drive units and how long they’ll last? The Tesla Infinite Mile Warranty. This is brilliant.
Even with my high rate of racking up the miles, I won't even reach half of the estimated 500,000 miles the drive unit is expected to last. But it feels that much better knowing that I no longer need to worry about mileage on my battery or my drive unit. 8 years is a long ways off and I usually replace my cars after 200K miles/7 years.
As Tesla has one done with every aspect of building, selling, and servicing the car, they're now changing the way warranties are done. What would our world be like if more companies behaved as responsibly and quickly as Tesla?