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Mozilla Foundation dubs Tesla, Nissan, and fellow modern cars a “privacy nightmare”

Credit: Tesla Asia/Twitter

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2 years ago

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A report published by the Mozilla Foundation has claimed that cars are the “worst category of products for privacy” that the firm has ever reviewed. As noted by Mozilla, out of 25 car brands that it studied, none made the cut. Tesla, arguably the most software-focused carmaker today, was singled out by the firm for its “untrustworthy AI.” 

Mozilla noted that automakers today, if one were to closely look at their privacy policies, collect a lot of data. The firm noted that every single one of the 25 car brands that it studied collected more personal data than necessary. Around 84% of the carmakers also share or sell customer data, and 92% give drivers little to no control over their personal data. 

Specifically, Mozilla studied Renault, Dacia, BMW, Subaru, Fiat, Jeep, Chrysler, Dodge, Volkswagen, Toyota, Lexus, Ford, Lincoln, Audi, Mercedes-Benz, Honda, Acura, Kia, Chevrolet, Buick, GMC, Cadillac, Hyundai, Nissan, and Tesla. Among these, Mozilla called out Tesla and Nissan for data privacy policies that are reportedly alarming. 

As noted by Mozilla, Tesla is actually not too bad when it comes to its privacy policies. The company, for one, does not sell or rent personal information to third parties. Tesla also gives owners the choice of whether they wish to share their personal information with third parties or not. Mozilla, however, took issue with Tesla’s warning that customers who opt out of vehicle connectivity could have a car that’s unusable. 

“If you no longer wish for us to collect vehicle data or any other data from your Tesla vehicle, please contact us to deactivate connectivity. Please note, certain advanced features such as over-the-air updates, remote services, and interactivity with mobile applications, and in-car features such as location search, Internet radio, voice commands, and web browser functionality rely on such connectivity. 

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“If you choose to opt out of vehicle data collection (with the exception of in-car Data Sharing preferences), we will not be able to know or notify you of issues applicable to your vehicle in real time. This may result in your vehicle suffering from reduced functionality, serious damage, or inoperability,” Tesla’s privacy notice read. 

Nissan, for its part, is reportedly worse, Mozilla noted. The firm noted that in the Nissan USA privacy notice, the automaker makes references to some strange policies. In the “Types of Personal Data collected” section of the page, for one, Nissan noted that things such as “citizenship status, immigration status, race, national origin, religious or philosophical beliefs, sexual orientation, sexual activity, and genetic information” are collected. 

Credit: Mozilla Foundation

Nissan also noted that the company could share and sell “inferences drawn from any Personal Data collected to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes” to other parties for targeted marketing purposes. 

“Nissan earned its second-to-last spot for collecting some of the creepiest categories of data we have ever seen. It’s worth reading the review in full, but you should know it includes your ‘sexual activity.’ Not to be outdone, Kia also mentions they can collect information about your ‘sex life’ in their privacy policy. Oh, and six car companies say they can collect your ‘genetic information’ or ‘genetic characteristics.’ Yes, reading car privacy policies is a scary endeavor,” the Mozilla Foundation noted. 

The Mozilla Foundation noted that Nissan is probably the worst car company that it has reviewed with regards to privacy. However, in the firm’s rankings, it opted to put Tesla at the bottom of the list, below Nissan. This, according to Mozilla, was because Tesla also received marks for having “untrustworthy AI,” which is connected to Autopilot. 

“Tesla is only the second product we have ever reviewed to receive all of our privacy ‘dings.’ (The first was an AI chatbot we reviewed earlier this year.) What set them apart was earning the ‘untrustworthy AI’ ding. The brand’s AI-powered Autopilot was reportedly involved in 17 deaths and 736 crashes and is currently the subject of multiple government investigations,” the foundation noted. 

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

Published

16 hours ago

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August 11, 2025

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

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The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

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It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

Published

18 hours ago

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August 11, 2025

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

Published

19 hours ago

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August 11, 2025

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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