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A Norwegian Teslarati’s ownership experience

Norway sees the first delivery glitches.

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Tesla Model S Winter Driving

Tesla-Model-S-Winter-Driving-NorwayTesla Motors is entering the Norwegian market, which has given a strong boost to its global sales in the past few months. The country, not only boasts very serious green credentials, but also has taken to electric vehicles (EV). However, not everything is peachy in Norway with Tesla, according to our Teslarati tipster.

So far, Tesla sold over 2,200 Tesla S the first 3 months of entering the market in Norway. This makes Norway the second largest market for Tesla, and an important part of its bottom line. Tesla Motors is a new company and entering a new market is already difficult for an established carmaker, let alone for a startup. If we rave about the ways it conducts its business in the U.S., things are not as perfect in that new market. Methinks, there is something fishy in Norway!

Norwegian Teslaratipster

Our Teslaratipster found three other individuals who have the same problem, he has in a few forums in Norway. Many have to wait a very long time for the delivery of their Model S. How long? It can last 4 to 6 months. Does it remind you of anything, you early Roadster owners?

Discontent is already brewing with a few who were promised priority delivery and often get theirs later than non-priority customers. The rest, you can finger out. There is much frustration in Norway with Tesla, which is not a good thing to have for its second largest market.

To make things worse, the warranty service wildly fluctuates from customer to customer, blurring the experience even further. Some are helped right away, while others can sometime wait up to 2 months to fix problems. It gets even more complicated when you consider some buy their Model S directly, while others take out a loan, with no guarantee of having anything fixed in a timely manner. They still have to pay interest on the car that either does not work, or has faulty parts. In short, Tesla could be facing its first real, full-blown media catastrophe in Norway by not providing an equal service to all of its brand new customers and giving them the experience we rave about here in the U.S. It needs to act very fast to avert a disaster.

Warranty and quality

Tesla-Model-S-Winter-Driving-Norway-Superchargers

Image source: Bjorn Nyland

Norway, like many other countries, has the same problem EVs face anywhere else. Where do you charge your brand new beautiful Tesla Model S? For the majority of users, this is a huge problem and home charging on a 240 V plug can take a log time… a very long time. We know Tesla is working as quickly as it can to install Superchargers around the country. Unfortunately, the first batches of the Model S came with a few problems, such as water leaking from the panoramic roof, which makes it way in the lamps and fills cracks. This is not what you want to see in a brand new car, let alone, an electric one from a foreign startup.

Our Teslaratipster says he sent a letter to his local representative, who has to contact management in the Netherlands before any help can be received through the U.S.. This is nowhere near what we are accustomed to in the U.S.

We want to see Tesla Motors succeed, and so far, the company has done almost everything right. But is it stretching itself too thin by not having thoroughly thought out its customer service in its second largest and new market in a new country? One thing is for sure, Tesla cannot afford big mistakes. The news will be all over this and pressure will be applied in every direction. Tesla must nip this in the bud quickly.

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Elon Musk drops a Thanksgiving hint about Starship’s biggest test yet

Elon Musk says Starship Flight 15 will try to catch the ship itself, a first.

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Elon Musk says SpaceX’s next Starship flight will try something nobody has done before, by catching the ship itself. Speaking to roughly 2,000 people at the X Takeover event at Giga Texas on Saturday, Musk said Flight 15 is about four to six weeks away and “probably launches a little bit before Thanksgiving, is my guess.”

That is a slip from earlier reporting, which had pointed to a launch as early as October 19. Musk explained why the date keeps moving. “We’re making a bunch of improvements to the rocket between every flight,” he said, adding that there are often hundreds, sometimes thousands, of small changes. This time the list is short, “but some of them take a fair bit of work and we’ve got to go inside the tank to make some of these changes.”

“We’re going to try to catch the ship, which is a super big deal,” Musk said. “If we do so, that’ll be the first time that there’s been full recovery of an orbital class rocket.” SpaceX has already caught the Super Heavy booster with the tower’s mechanical arms, and has talked about catching the ship since late 2025, but the upper stage has never been caught.

Musk also laid out what comes after. “The next big milestone would be to refly both the booster and the ship,” he said, describing a Flight 16 where “all parts of an orbital rocket are reflown.”

The reason SpaceX wants this comes down to cost and cadence. Every Starship ship so far has ended its flight in the ocean, and SpaceX expects most of those water landings to end in fireballs. A ship that returns to Starbase intact can be inspected and flown again. SpaceX’s IPO filing, says Starship V3 is designed to deliver 100 metric tons to orbit in a fully reusable configuration, that SpaceX aims to cut the cost to reach orbit by 99% or more versus the historical average, and that tower catches should allow “multiple launches per day.”

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The payoff goes beyond cheaper launches. The next generation Starlink V3 satellites are too large for Falcon 9 and can only fly on Starship, which can carry up to 60 per flight. Flight 14 on September 28 deployed the first 26 of them after Starship reached orbit despite an early engine shutdown, as Teslarati reported. Musk blamed engine computer software, and said the heat shield “was extremely robust,” which he claimed in August had solved Starship’s biggest challenge.

NASA’s Moon plans depend on the same capability. NASA’s inspector general has described a lander mission that needs a propellant depot in low Earth orbit and more than 10 tanker flights, with SpaceX targeting one tanker launch every six days. That schedule only works if ships and boosters come back fast and fly again. Also, ship to ship propellant transfer has not been attempted yet.

One interesting hurdle yet to be explored is bringing the ship back to the launch site, with reentry over land, which will undoubtedly come with a lot of aviation safety reviews.

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Tesla’s mirrorless Cybercab will give riders a visibility upgrade

Tesla engineer confirms Cybercab update letting riders pull up rear and repeater cameras on demand.

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Tesla Cybercab camera visibility for passengers (Credit: Dan Burkland via X)
Tesla Cybercab camera visibility for passengers (Credit: Dan Burkland via X)

Tesla is working on a Cybercab update that would let passengers pull up the vehicle’s rear and side cameras on demand, and the request came straight from a rider.

The exchange played out on X late Friday. Cybercab rider Dan Burkland shared photos of the two-seater’s cabin screen after an evening ride, praised the UI team’s work, and left one request: let riders open the rear and repeater cameras whenever they want, “especially for peace of mind.” Tesla UI software engineer Evan (@CarCoder) answered with two words: “In development.”

The idea fits a pattern Teslarati has tracked since public rides began. Days after paid Cybercab service opened in Austin, Tesla sent riders a survey that asked them to rate the touchscreen, the app and the cabin, and to pick the features they wanted most. We reported on that survey in September, and a camera view is the kind of small software change Tesla can push quickly if riders keep asking.

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It also speaks to something unique about the vehicle. With no steering wheel, no pedals and no driver, passengers have no mirror to check and no way to see behind them. The hardware is clearly built for camera awareness, from the repeater cameras to the rear camera. Letting a passenger look through those same cameras would give a nervous first time rider a way to confirm what is around the car.

The timing matters because the fleet is growing fast. Tesla’s Robotaxi account said on Saturday that more than 300 Cybercabs are now serving Austin, an eightfold increase in 30 days, and Tesla AI chief Ashok Elluswamy named Dallas as the next city. More cars and more cities mean more people riding in a driverless vehicle for the first time, which is exactly when small trust features carry weight.

For now, the feature is confirmed only as in development. If Tesla follows its usual pattern with Cybercab software, riders could see it appear in a point release without any announcement, and Teslarati will watch for it.

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Tesla’s Cybercab fleet jumped 8x in a month, with Dallas up next

Tesla confirms its first official Cybercab fleet number as Austin scales fast and Dallas looms.

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Tesla says more than 300 Cybercabs are now serving Austin, the first time the company has put an official number on its active Cybercab fleet. The figure came from the Robotaxi account on X on Saturday, which wrote that one month after launch the service had “scaled to 300+ Cybercabs serving Austin – an 8x increase in 30 days.”

Ashok Elluswamy, Tesla’s head of AI software, quoted the post with a line that carried the bigger news. “Two years since the 10/10 Cybercab WeRobot event, the cabs are everywhere in Austin now. Dallas soon,” he wrote. It is the first time Tesla has named the next city for public Cybercab rides.

Tesla opened Cybercab rides to the public in Austin on September 4, as Teslarati reported, a day after an invite only launch event. The ramp since then has been steep. Our September 28 report had the fleet at well over 100 units after availability jumped from 58 to 125 in a single week. On Thursday, Tesla added 150 Cybercabs to the Texas automated vehicle registry, lifting its registered count to 319 from 169. The first seven appeared on the registry on August 31.

RobotaxiTracker, a community site that counts vehicles from sightings and state records, listed 275 vehicles in unsupervised service in Austin on Saturday, 105 of them Cybercabs, which is well below Tesla’s figure. Tracker counts can lag official numbers, though Sawyer Merritt noted that Cybercab wait times in Austin stayed short on Saturday evening even with more than 2,000 fans in town for X Takeover.

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Regulators are watching the rollout. NHTSA opened an audit query into Tesla’s certification that the Cybercab meets federal safety standards, and sworn answers are due October 30. Tesla reports third quarter earnings on October 21, which gives the company a natural venue to define its fleet numbers and put a date on Dallas.

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