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A Norwegian Teslarati’s ownership experience
Norway sees the first delivery glitches.
Tesla Motors is entering the Norwegian market, which has given a strong boost to its global sales in the past few months. The country, not only boasts very serious green credentials, but also has taken to electric vehicles (EV). However, not everything is peachy in Norway with Tesla, according to our Teslarati tipster.
So far, Tesla sold over 2,200 Tesla S the first 3 months of entering the market in Norway. This makes Norway the second largest market for Tesla, and an important part of its bottom line. Tesla Motors is a new company and entering a new market is already difficult for an established carmaker, let alone for a startup. If we rave about the ways it conducts its business in the U.S., things are not as perfect in that new market. Methinks, there is something fishy in Norway!
Norwegian Teslaratipster
Our Teslaratipster found three other individuals who have the same problem, he has in a few forums in Norway. Many have to wait a very long time for the delivery of their Model S. How long? It can last 4 to 6 months. Does it remind you of anything, you early Roadster owners?
Discontent is already brewing with a few who were promised priority delivery and often get theirs later than non-priority customers. The rest, you can finger out. There is much frustration in Norway with Tesla, which is not a good thing to have for its second largest market.
To make things worse, the warranty service wildly fluctuates from customer to customer, blurring the experience even further. Some are helped right away, while others can sometime wait up to 2 months to fix problems. It gets even more complicated when you consider some buy their Model S directly, while others take out a loan, with no guarantee of having anything fixed in a timely manner. They still have to pay interest on the car that either does not work, or has faulty parts. In short, Tesla could be facing its first real, full-blown media catastrophe in Norway by not providing an equal service to all of its brand new customers and giving them the experience we rave about here in the U.S. It needs to act very fast to avert a disaster.
Warranty and quality
Norway, like many other countries, has the same problem EVs face anywhere else. Where do you charge your brand new beautiful Tesla Model S? For the majority of users, this is a huge problem and home charging on a 240 V plug can take a log time… a very long time. We know Tesla is working as quickly as it can to install Superchargers around the country. Unfortunately, the first batches of the Model S came with a few problems, such as water leaking from the panoramic roof, which makes it way in the lamps and fills cracks. This is not what you want to see in a brand new car, let alone, an electric one from a foreign startup.
Our Teslaratipster says he sent a letter to his local representative, who has to contact management in the Netherlands before any help can be received through the U.S.. This is nowhere near what we are accustomed to in the U.S.
We want to see Tesla Motors succeed, and so far, the company has done almost everything right. But is it stretching itself too thin by not having thoroughly thought out its customer service in its second largest and new market in a new country? One thing is for sure, Tesla cannot afford big mistakes. The news will be all over this and pressure will be applied in every direction. Tesla must nip this in the bud quickly.
News
Tesla Diner to transition to full-service restaurant as Chef heads for new venture
“I am leaving the Tesla Diner project to focus on the opening of Mish, my long-desired Jewish deli. Projects like Mish and the Tesla Diner require a sharpness of focus and attention, and my focus and attention is now squarely on Mish.”
Tesla Diner, the all-in-one Supercharging and dining experience located in Los Angeles, will transition to a full-service restaurant in January, staff said, as Chef Eric Greenspan said he would take on a new project.
A report from the Los Angeles Times says Greenspan confirmed through a text that he would leave the Diner and focus on the opening of his new Jewish deli, Mish.
Greenspan confirmed to the paper:
“I am leaving the Tesla Diner project to focus on the opening of Mish, my long-desired Jewish deli. Projects like Mish and the Tesla Diner require a sharpness of focus and attention, and my focus and attention is now squarely on Mish.”
Greenspan took on the job at the Tesla Diner and curated the menu back in March, focusing on locally-sourced ingredients and items that would play on various company products, like Cybertruck-shaped boxes that hold burgers.
Tesla Cybertruck leftovers are the main course at the Supercharger Diner
The Tesla Diner has operated as somewhat of a self-serve establishment, where Tesla owners can order directly from their vehicles through the center touchscreen. It was not exclusive to Tesla owners. Guests could also enter and order at a counter, and pick up their food, before sitting at a booth or table.
However, the report indicates Tesla is planning to push it toward a sit-down restaurant, full of waiters, waitresses, and servers, all of which will come to a table after you are seated, take your order, and serve your food.
It will be more of a full-featured restaurant experience moving forward, which is an interesting move from the company, but it also sounds as if it could be testing for an expansion.
We know that Tesla is already considering expanding locations, as it will be heading to new areas of the country. CEO Elon Musk has said that Tesla will be considering locations in Palo Alto near the company’s Engineering HQ, and in Austin, where its HQ and Gigafactory Texas are located.
Musk said that the Diner has been very successful in its first few months of operation.
News
Tesla adds new surprising fee to Robotaxi program
“Additional cleaning was required for the vehicle after your trip. A fee has been added to your final cost to cover this service. Please contact us if you have any questions.”
Tesla has added a new and somewhat surprising fee to the Robotaxi program. It’s only surprising because it was never there before.
Tesla shocked everyone when it launched its Robotaxi platform and offered riders the opportunity to tip, only to tell them they do not accept tips. It was one of the company’s attempts at being humorous as it rolled out its driverless platform to people in Austin.
As it has expanded to new cities and been opened to more people, as it was yesterday to iOS users, Tesla has had to tweak some of the minor details of the Robotaxi and ride-hailing platforms it operates.
First Look at Tesla’s Robotaxi App: features, design, and more
With more riders, more vehicles, and more operational jurisdictions, the company has to adjust as things become busier.
Now, it is adjusting the platform by adding “Cleaning Fees” to the Robotaxi platform, but it seems it is only charged if the vehicle requires some additional attention after your ride.
The app will communicate with the rider with the following message (via Not a Tesla App):
“Additional cleaning was required for the vehicle after your trip. A fee has been added to your final cost to cover this service. Please contact us if you have any questions.”
The cost of the cleaning will likely depend on how severe the mess is. If you spill a soda, it will likely cost less than if you lose your lunch in the back of the car because you had a few too many drinks.
This is an expected change, and it seems to be one that is needed, especially considering Tesla is operating a small-scale ride-hailing service at the current time. As it expands to more states and cities and eventually is available everywhere, there will be more situations that will arise.
The messes in vehicles are not a new situation, especially in a rideshare setting. It will be interesting to see if Tesla will enable other fees, like ones for riders who request a ride and do not show up for it.
News
Tesla Model Y sold out in China for 2025
Customers who wish to get their cars by the end of the year would likely need to get an inventory unit.
It appears that the Model Y has been sold out for 2025 in China. This seems to be true for the four variants of the vehicle that are currently offered in the country.
Tesla China’s order page update
A look at Tesla China’s order page for the Model Y shows a message informing customers that those who wish to guarantee delivery by the end of the year should purchase an inventory unit. This was despite the Model Y RWD and Model Y L showing an estimated delivery timeline of 4-8 weeks, and the Model Y Long Range RWD and Model Y Long Range AWD showing 4-13 weeks.
As per industry watchers, these updates on the Model Y’s order page suggest that Tesla China’s sales capacity for the remainder of 2025 has been sold out. The fact that estimated delivery timeframes for the Model Y Long Range RWD and AWD extend up to 13 weeks also bodes well for demand for the vehicle, especially given strong rivals like the Xiaomi YU7, which undercuts the Model Y in price.
Tesla China’s upcoming big updates
What is quite interesting is that Tesla China is still competing in the country with one hand partly tied behind its back. So far, Tesla has only been able to secure partial approval for its flagship self-driving software, FSD, in China. This has resulted in V14 not being rolled out to the country yet. Despite this, Tesla China’s “Autopilot automatic assisted driving on urban roads,” as the system is called locally, has earned positive reviews from users.
As per Elon Musk during the 2025 Annual Shareholder Meeting, however, Tesla is expecting to secure full approval for FSD in China in early 2026. “We have partial approval in China, and we hopefully will have full approval in China around February or March or so. That’s what they’ve told us,” Musk said.
