It appears that Tesla is getting faster with its Hardware 3 retrofits, with recent reports from the electric car community suggesting that the upgrade could now take as short as a few hours. This suggests a notable improvement in the turnaround times for HW3 upgrades, especially since previous anecdotes from Tesla owners indicated that the process could take as long as a few days.
Elon Musk has noted that Hardware 3 retrofits will be available for electric cars equipped with HW2 and HW2.5, and whose owners purchased the company’s Full Self-Driving suite. The CEO has also mentioned in the past that retrofits should not take too long, and that Tesla’s mobile service fleet should be able to accomplish the upgrade without any difficulties.
Initial accounts of Hardware 3 retrofits suggested that this was indeed the case. A Tesla Model X P100D owner who runs the Electric Dreams YouTube channel reported back in December that his HW3 retrofit only took a few hours, thanks to a member of Tesla’s Mobile Service team coming over to his home to perform the upgrade. In the case of the Model X owner, the mobile service technician started the retrofit in the morning and completed the upgrade by night.
As Tesla started ramping its Hardware 3 retrofits, it quickly became evident that not all owners will experience the same convenience as related by the Electric Dreams host. Tesla Model 3 owner and enthusiast Tesla Joy, for example, noted that her vehicle’s upgrade ended up taking over five days. This was highly inconvenient, particularly as it resulted in the Model 3 being stuck in the Service Center during New Year’s.
Similar complaints from fellow Model 3 owners suggested that Joy’s experience was not an isolated case. Fellow Model 3 owner Greg Wester, for one, claimed that his Service Center advised him that his HW3 retrofit will take a whole week to complete because of the “disassembly and troubleshooting” that will be involved. Similar to Joy, Wester was given Uber vouchers due to the absence of loaner vehicles.
More recent reports from Tesla owners suggest that Hardware 3 retrofits are now far quicker and more efficient. Tesla owner-enthusiast Tesla Raj recently shared that his Model 3, which was dropped off at a Service Center at 8:30 am, will be fully upgraded by 3:30 pm on the same day. Other Tesla owners commenting on Raj’s tweet shared similar stories, with some stating that their retrofits were also completed within the same day. Even vehicles that had to be left overnight for the retrofit were ready to get back on the road the following day.
Overall, it appears that Tesla is now at a point where its HW3 retrofit process is getting quicker turnaround times. Recent anecdotes from electric car enthusiast @stillstainless noted that the Tesla Lynnwood WA Service Center was actually able to complete a HW3 upgrade in just 2 hours 20 minutes. During this time, the vehicle’s owner reportedly just opted to wait, instead of acquiring a loaner vehicle.
Elon Musk has suggesting in the past that the HW3 retrofit will be a quick, simple process that could be performed by mobile service technicians without any issue. Based on the most recent reports from the Tesla community, it appears that the electric car maker is getting closer to Elon Musk’s estimates. This bodes well for Tesla’s push into the autonomous driving market, especially since Hardware 3 is an important part of the full self-driving puzzle that the company is trying to solve.
Elon Musk
Elon Musk’s X goes down as users report major outage Friday morning
Error messages and stalled loading screens quickly spread across the service, while outage trackers recorded a sharp spike in user reports.
Elon Musk’s X experienced an outage Friday morning, leaving large numbers of users unable to access the social media platform.
Error messages and stalled loading screens quickly spread across the service, while outage trackers recorded a sharp spike in user reports.
Downdetector reports
Users attempting to open X were met with messages such as “Something went wrong. Try reloading,” often followed by an endless spinning icon that prevented access, according to a report from Variety. Downdetector data showed that reports of problems surged rapidly throughout the morning.
As of 10:52 a.m. ET, more than 100,000 users had reported issues with X. The data indicated that 56% of complaints were tied to the mobile app, while 33% were related to the website and roughly 10% cited server connection problems. The disruption appeared to begin around 10:10 a.m. ET, briefly eased around 10:35 a.m., and then returned minutes later.

Previous disruptions
Friday’s outage was not an isolated incident. X has experienced multiple high-profile service interruptions over the past two years. In November, tens of thousands of users reported widespread errors, including “Internal server error / Error code 500” messages. Cloudflare-related error messages were also reported.
In March 2025, the platform endured several brief outages spanning roughly 45 minutes, with more than 21,000 reports in the U.S. and 10,800 in the U.K., according to Downdetector. Earlier disruptions included an outage in August 2024 and impairments to key platform features in July 2023.
News
Tesla wins top loyalty and conquest honors in S&P Global Mobility 2025 awards
The electric vehicle maker secured this year’s “Overall Loyalty to Make,” “Highest Conquest Percentage,” and “Ethnic Loyalty to Make” awards.
Tesla emerged as one of the standout winners in the 2025 S&P Global Mobility Automotive Loyalty Awards, capturing top honors for customer retention and market conquest.
The electric vehicle maker secured this year’s “Overall Loyalty to Make,” “Highest Conquest Percentage,” and “Ethnic Loyalty to Make” awards.
Tesla claims loyalty crown
According to S&P Global Mobility, Tesla secured its 2025 “Overall Loyalty to Make” award following a late-year shift in consumer buying patterns. This marked the fourth consecutive year Tesla has received the honor. S&P Global Mobility’s annual analysis reviewed 13.6 million new retail vehicle registrations in the U.S. from October 2024 through September 2025, as noted in a press release.
In addition to overall loyalty, Tesla also earned the “Highest Conquest Percentage” award for the sixth consecutive year, highlighting the company’s continued ability to attract customers away from competing brands. This achievement is particularly notable given Tesla’s relatively small vehicle lineup, which is largely dominated by just two models: the Model 3 and Model Y.
Ethnic market strength and conquest
Tesla also captured top honors for “Ethnic Market Loyalty to Make,” a category that highlighted especially strong retention among Asian and Hispanic households. According to the analysis, Tesla achieved loyalty rates of 63.6% among Asian households and 61.9% among Hispanic households. These figures exceeded national averages.
S&P Global Mobility executives noted that loyalty margins across categories were exceptionally narrow in 2025, underscoring the significance of Tesla’s wins in an increasingly competitive market. Joe LaFeir, President of Mobility Business Solutions at S&P Global Mobility, shared his perspective on this year’s results.
“For 30 years, this analysis has provided a fact-based measure of brand health, and this year’s results are particularly telling. The data shows the market is not rewarding just one type of strategy. Instead, we see sustained, high-level performance from manufacturers with broad portfolios. In the current market, retaining customers remains a critical performance indicator for the industry,” LaFeir said.
Elon Musk
Elon Musk’s lawsuit against OpenAI and Microsoft is heading to jury trial
The ruling keeps alive claims that OpenAI misled the Tesla CEO about its charitable purpose while accepting billions of dollars in funding.
OpenAI Inc. and Microsoft will face a jury trial this spring after a federal judge rejected their efforts to dismiss Elon Musk’s lawsuit, which accuses the artificial intelligence startup of abandoning its original nonprofit mission. The ruling keeps alive claims that OpenAI misled the Tesla CEO about its charitable purpose while accepting billions of dollars in funding.
As noted in a report from Bloomberg News, a federal judge in Oakland, California, ruled that OpenAI Inc. and Microsoft failed to show that Musk’s claims should be dismissed. U.S. District Judge Yvonne Gonzalez Rogers stated that while the evidence remains unclear, Musk has maintained that OpenAI “had a specific charitable purpose and that he attached two fundamental terms to it: that OpenAI be open source and that it would remain a nonprofit — purposes consistent with OpenAI’s charter and mission.”
Judge Gonzalez Rogers also rejected an argument by OpenAI suggesting that Musk’s use of an intermediary to donate $38 million in seed money to the company stripped him of legal standing. “Holding otherwise would significantly reduce the enforcement of a large swath of charitable trusts, contrary to the modern trend,” Judge Gonzalez Rogers wrote.
The judge also declined to dismiss Musk’s fraud allegations, citing internal OpenAI communications from 2017 involving co-founder Greg Brockman. In an email cited by the judge, fellow OpenAI board member Shivon Zilis informed Musk that Brockman would “like to continue with the non-profit structure.”
Just two months later, however, Brockman wrote in a private note that he “cannot say that we are committed to the non-profit. don’t want to say that we’re committed. if three months later we’re doing b-corp then it was a lie.”
Marc Toberoff, a member of Musk’s legal team, said Judge Gonzalez Rogers’s ruling confirms that “there is substantial evidence that OpenAI’s leadership made knowingly false assurances to Mr. Musk about its charitable mission that they never honored in favor of their personal self-enrichment.”
OpenAI, for its part, maintained that Musk’s legal efforts are baseless. In a statement, the AI startup said it is looking forward to the upcoming trial. “Mr. Musk’s lawsuit continues to be baseless and a part of his ongoing pattern of harassment, and we look forward to demonstrating this at trial. We remain focused on empowering the OpenAI Foundation, which is already one of the best-resourced nonprofits ever,” OpenAI stated.