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Tesla ‘fighter’ Audi e-tron receives glowing first drive review from Consumer Reports

(Credit: Audi)

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The Audi-e-tron, once dubbed by news outlets as a potential “Tesla Killer” or “Tesla Fighter” recently received its first impressions review from Consumer Reports. Reviewers from the organization proved impressed with the all-electric SUV, noting that the vehicle “takes charge among new EVs.”

Consumer Reports‘ reviewers were particularly impressed with the Audi e-tron’s luxurious amenities such as its high-quality interior and its quietness at highway speeds. This is quite notable, as cabin noise was a point of improvement given to the Tesla Model 3 during the electric sedan’s first impressions review back in February 2018.

The organization also praised the e-tron’s two-screen interface, particularly the SUV’s dedicated screen for its climate system. The displays’ haptic feedback, which simulates the feeling of pressing a physical button, also got the approval of CR‘s reviewers. Nevertheless, reviewers did point out that some of the technology in the e-tron was “needlessly complicated,” as shown in its gear selector, which was not intuitive at all.

The Audi e-tron. [Credit: Audi]

Quite interestingly, the e-tron’s rather leisurely acceleration, which was less aggressive than other electric cars such as the Model 3, was dubbed as “appropriate” considering the SUV’s luxury segment. “Unlike some other EVs we’ve recently tested, the E-Tron doesn’t lunge off from a stop; it has a more leisurely rollout. That’s appropriate for a luxury vehicle… On the plus side, there is no spinning of wheels that we have experienced in some other EVs… Once the E-Tron is moving, drivers get smooth and effortless power on demand, at any speed,” Consumer Reports noted.

Considering that the organization has only conducted an initial review of the vehicle, the e-tron’s fast-charging capabilities were not tested. Nevertheless, the organization was optimistic about the vehicle overall, stating that the e-tron has an “air of maturity that exudes quality, and it’s likely because it comes from an established luxury automaker.” Until more tests are conducted, at least, it appears that CR perceives the Audi e-tron as a strong competitor in the growing premium EV segment.

While it is understandable for the organization to not include more details about the e-tron, it is quite interesting to see no mention of the challenges that Audi has and is reportedly facing in bringing the vehicle to market. Currently, reports from reservation holders in Norway have indicated that e-tron deliveries are still delayed, and all units that have been sold so far are presently being recalled due to a fire risk. These details were missing in Consumer Reports‘ initial review.

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Consumer Reports tests the Model 3. [Credit: Consumer Reports/YouTube]

It should be noted that unlike the e-tron, Consumer Reports‘ first impressions review of the Model 3 included notable sections on the vehicle’s points for improvement, particularly in terms of references to Tesla’s then-ongoing production issues. “Hype has surrounded this car since Tesla CEO Elon Musk first announced it about two years ago, with hundreds of thousands of shoppers placing $1,000 deposits within days. But many of those prospective buyers have had their patience tried, since the Model 3 rollout has been plagued by Tesla’s production headaches and delays,” the organization wrote in its first impressions review last year.

Tesla and Consumer Reports have had a mixed relationship over the years. Take the Model 3, for instance. The organization initially opted to not give the vehicle a “Recommended” rating due to its braking distance, but after Tesla rolled out a software update to address the issue, CR updated its score for the electric car. This February, the organization changed its tone once more, removing the Model 3’s “Recommended” rating after it aggregated reports from owners that listed complaints about issues such as fit and finish. Tesla, for its part, noted that it had already addressed the customer complaints that were aggregated by the organization.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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