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Tesla top 5: Week in review, February 4

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Tesla Model S real-world safety demonstrated after violent rear-end collision

Model S rear end collision

A Reddit user recently posted photos of a Tesla Model S that had a rear-end collision with a Volvo truck. The post concurred with an Insurance Institute of Highway Safety crash test result for the Tesla Model S in which it earned only an “acceptable” rating on its rear crash test. To look at the Reddit photo, one might think that the Tesla Model S does quite well. With a curb weight of 4,647 pounds, the Model S has mass that helped it stand up to a 10-ton truck. The 1,200-lb. flat battery pack strapped to the frame likely was a positive factor, as it reinforces the structural integrity of the vehicle. The Reddit post’s author reported that the driver of the Model S walked away from the collision safe and believes the Tesla saved his life.

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Welcome to Tesla, Inc.: We’re more than just electric cars

Tesla announced a corporate name change this week from “Tesla Motors” to “Tesla.” At the time of the company’s founding, the company was positioned as an alternative automobile company. Now, over a decade later, much has changed. With the revised moniker, Tesla confers a broader range of products and services, so that its market reach is much more extensive. Whether it is solar roof tiles, residential and commercial battery systems, or future endeavors such as semi-trucks, electric buses, ride sharing, and tunnel boring, the name Tesla speaks to the company’s overarching goals of clean energy efforts. Musk has repeated how his company will “create stunning solar roofs with seamlessly integrated battery storage, expand the electric vehicle product line to address all major segments, develop a self-driving capability that is 10X safer than manual via massive fleet learning, [and] enable your car to make money for you when you aren’t using it.” The name change now represents that social justice sustainability mission.

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Tesla will release 4Q and ’16 full year financial result on February 22

Tesla has announced that on February 22, 2017, it will release Q4 2016 and full year 2016 financial results. First, Tesla will issue a brief advisory, which will include a link to the Q4 as well as a full year 2016 update letter. Each will be posted on the Tesla IR website. To accompany those data releases, the Tesla management will hold a live question and answer webcast that day, scheduled at this writing for 2:30 p.m. Pacific Time (5:30pm Eastern Time). Topics will include the company’s 2016 financial and business results and 2017+ outlook.

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Tesla Model S crash test result misses top safety rating by IIHS

The Tesla Model S large luxury sedan earned good ratings in all Insurance Institute for Highway Safety (IIHS) “crashworthiness evaluations” except one: the challenging small overlap front crash test. In that evaluation, it earned just an acceptable rating. Even through Tesla had lengthened the side curtain airbags to improve small Model S overlap protection, it confronted testing issues when the safety belt allowed the dummy’s torso to move too far forward. The results indicated that duplicated real-world injuries would be “possible.” The ratings for the Model S apply to 2016 and 2017 cars built after October 2016. Tesla did make a production change on Jan. 23, 2017 to address the head-contact problem, so IIHS has said they will test the updated vehicle for small overlap protection.

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Tesla Gigafactory in Lithuania reimagined within Minecraft game

Tesla’s mission to accelerate the world’s transition to sustainable energy requires production of lithium ion batteries to power their electric vehicles. The Tesla Gigafactory in Nevada began construction on November 4, 2014 and is expected to begin battery cell production by the end of this year. Even before that target production goal, however, Tesla is surveying European locations for a second Gigafactory. Lithuania would like to be chosen as that illustrious manufacturing site, so, to persuade Tesla it is the right fit, a team of Minecraft designers spent two days building a virtual model of Tesla’s Gigafactory. They envisioned Kruonis, Lithuania as the ideal spot for construction due to its “free economic zone, close to two international airports, within close radius of 1.3 million inhabitants.” Sustainable energy sources such as wind power were noted as a perk. Teams from several other European nations are also pitching their concepts to Tesla in the hopes that the next Gigafactory, with its associated job creation, will be in their neighborhoods.

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Carolyn Fortuna is a writer and researcher with a Ph.D. in education from the University of Rhode Island. She brings a social justice perspective to environmental issues. Please follow me on Twitter and Facebook and Google+

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

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The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

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It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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