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SolarCity Struggles: National Gridlock (Part III)

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In this final post within my SolarCity Struggles series I’ll be outlining the additional complexities that surfaced after our local power company, National Grid, got involved.

National Grid-Lock

Poor Panel LayoutHaving already experienced some delays on my solar project due to architectural redesigns, National Grid jumped into the mix to make things even worse by throwing up one road block after another. There was a conflict of interest for National Grid to assist on the project since we would be shifting more than $170,000 of revenue from them to SolarCity. I’d only see a tiny slice of that by way of my energy savings. Despite many city mandates to be “More Green”, the utility companies clearly have no interest in assisting customers to go solar since it would be counter productive for them.

Roadblock #1

National Grid would not allow “net metering” (where you can re-supply energy through solar power) for two different meters at the same address. SolarCity stepped up and offered to join my two meters and upgrade my panel (from 400A to 600A) in order to support net metering. Accounting issues aside, I agreed to the proposed change and moved forward with yet another site visit that would lead to an engineering redesign.

Roadblock #2

Having (verbally) moved past this, National Grid then reported that the transformer for my area was only capable of handling 23kW of generated power and could not support SolarCity’s proposed 56kW system. This was by the most serious setback since it would require a design that would cut my generation down to 23kW or less. This meant dropping the farm completely and scaling the house from 35kW to 23kW.

A 23kW design called for the front of my house to have solar panels while only a portion of the rear of the house would be retrofitted with panels. This would have looked really odd so we decided to scale back the design to a 18kW system and only include panels on the front of the house.

National Grid informed me that the transformers support between 8 – 12 houses in my area so any neighbors that undergo a solar project will be limited to the remaining 5kW that the transformer can support.

Next Steps

Going from a 56kW to 18kW (a 68% drop in planned production) system will reduce my energy coverage to 32% of my power needs through solar. This is unfortunately the case due to National Grid’s limitation despite my property having enough roof surface to generate 100% of my energy needs.

I will save approximately $56,000 over the next 20 years with this smaller set up, a far departure from the original projected savings of $105,000 but still worth pursuing.

A friendly note from SolarCity arrived on September 1st letting me know that my installation was scheduled for December 8th and 9th because of the magnitude of the project. Considering this 18kW system is a third of what would have been, I couldn’t help but wonder how SolarCity would have handled the original plans. I can’t imagine starting this project in the dead of a New England winter. SolarCity indicated that the project would require 4-6 weeks before the “go live” date which meant I wouldn’t be completing until January 2015. That puts the project at about 10 months from start (initial consultation) to finish and assuming all goes well from here on out.

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Summary

SolarCity has made a number of mistakes on this project since the beginning; from improperly sizing the system to not knowing the requirements and restrictions of the local power company; to not following owner requests on layout; to not understanding power generation limits imposed by the power company.

My experience with SolarCity has led me to conclude that they’re not ready for widespread adoption outside of key markets  and have a lot of work and learning to do before they will be ready for that next stage of growth.

I truly hope the project moves forward. My next updates will be on the post installation experience which will hopefully take place sometime between now and the end of this year. Stay tuned.

SolarCity Struggles Series – Read from the beginning

 

Image Source: Sun Powered EVs

"Rob's passion is technology and gadgets. An engineer by profession and an executive and founder at several high tech startups Rob has a unique view on technology and some strong opinions. When he's not writing about Tesla

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Tesla Cybercab uses a unique strategy for picking up the right rider

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Credit: ARTSIMAGE | X

Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.

Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.

This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.

Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.

Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.

Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.

Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.

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Tesla will launch Cybercab on September 3

Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.

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Tesla ends in-house wrap service that always seemed like a short-term program

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Credit: Tesla

Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.

After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.

By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.

Tesla revamps in-house vinyl wrap service with better pricing

It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.

However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:

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Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.

However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.

Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.

Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.

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Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event

Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.

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Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.

While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.

Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.


Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.

Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.

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