Connect with us

News

Hyundai Kona EV owners express discontent with recall handling after battery fires

Credit: Hyundai

Published

on

Hyundai Kona EV owners are not happy with how the automaker is handling a recall case, expressing discontent regarding delays and poor communication. Hyundai is currently working to replace the battery systems in around 82,000 Kona EVs after 15 of them had battery pack fires. The recall is expected to cost $900 million.

While Hyundai has said that it will take care of the roughly 82,000 vehicles that match the specifications for the recall, it hasn’t conveyed a clear plan to owners of how it plans to fix the malfunctioning battery packs. Owners voiced their displeasure regarding Hyundai’s handling of the situation earlier this week.

“When I asked Hyundai’s repair center when exactly my Kona EV will be getting a battery replacement, they just told me that they would put me ahead in the line, but I haven’t received the exact date yet,” one owner said. The owners weren’t willing to give full names because of potential backlash from Hyundai and for privacy reasons.

Hyundai’s handling of the situation has made the quoted owner above rethink their purchase. They admitted that the Kona EV was one of the few electric options available on the market in 2018, but now that the market has expanded, they wouldn’t choose Hyundai again.

Advertisement

Hyundai commented on the complaints. The company said (via Reuters):

“Hyundai will continue striving to take necessary actions to prevent customer inconvenience from the ongoing recall.”

The company added that battery replacements would be available in South Korea beginning next week. However, several owners turned to social media to vent their frustrations, and some even filed a class-action lawsuit against the company. 173 Kona EV owners filed a complaint against the company, seeking around $7,000 each for “reduced value of their EVs and other losses.”

Mysterious Hyundai Kona EV fire currently under investigation

Advertisement

Industry experts are advising Hyundai to be transparent regarding the issues with its battery packs. Lee Hang-Koo, Korea Automotive Technology Institute’s Executive Advisor, said that if the issue is battery supply shortages, it should convey that to owners.

“Hyundai should be straightforward with its consumers and let them know what’s going on – whether or not battery sourcing has been difficult,” Lee told Reuters. Highlighting the increasingly competitive EV market, Lee says that Hyundai should consider how it’s treating its customers now, especially as it could have long-term effects that could be detrimental to its sales in the future. “If Hyundai falls behind on this EV race, that would be problematic. In that sense, they should review how they treat their customers.”

No injuries or fatalities have been caused by the fires so far. Hyundai offered a software update in October 2020 that would combat the issue. However, this caused some owners to experience a reduced charging capacity, and one owner said it has caused several other issues. The owner indicated that he had been refused service at a public charging station because of the fires. “These recalls already have already wasted my time, and I have to charge my car worrying about fire risks. On top of that, I have to worry about what other people think about my car,” he said.

Advertisement

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

Advertisement
Comments

Investor's Corner

Lucid denies rumors of bankruptcy after over 40% stock drop

Published

on

Credit: Lucid

Electric vehicle maker Lucid Group has denied rumors of an imminent bankruptcy after a report from this morning sent the stock on a dramatic drop on Wall Street, seeing losses of more than 40 percent during trading hours.

Lucid’s Director of Communications, Nick Twork, responded to the report from Eletric-Vehicles.com, which stated the company’s restructuring advisor, AlixPartners, was asked to review two decisions: taking Lucid shares private or filing for Chapter 11 bankruptcy protection.

The report also claims AlixPartners told the Lucid board to “concentrate on Gravity production while improving its quality, and to temporarily hold back the Lucid Air, the sedan that has defined the company since its launch.”

Twork said:

Advertisement

Shares rebounded after the response to the report, halving its losses as the trading day neared 3 p.m. Eastern.

Lucid has struggled to get its sales off the ground and into more respectable numbers, but the company is in its early years, when things are hard to begin with. It is also backed by several notable investors, including the Saudi Public Investment Fund (PIF), which has nearly limitless money and likely would not ditch an investment of this size so soon.

Advertisement

Lucid shares were down just 14 percent at the time of publication, a far cry from the 55 percent its losses topped out at during the day.

Continue Reading

News

Tesla owner attempts resale of Model S Signature Edition for over $260k

Published

on

Credit: Tesla

A Tesla owner who purchased a Model S Signature Edition, one of the final 250 units of the all-electric flagship vehicle that the company discontinued earlier this year, is attempting to sell the car despite a no-resale clause that prohibits reselling for the first year.

The car is being sold by J&S Autohaus in Ewing, New Jersey, and is priced at $260,490, well above the $159,420 that Tesla sold it for earlier this year.

To those who do not know, the Model S Signature was a highly exclusive, limited-run farewell variant of the Model S Plaid that was produced this year to mark the end of production of both the Model S and Model X, Tesla’s two flagship vehicles.

Limited to just 250 units with invite-only sales, it serves as a collector’s item celebrating the legacy of the Model S, which helped pioneer Tesla’s electric vehicle success since its 2012 launch.

It bundles top-tier performance with bespoke cosmetic and luxury upgrades, plus Tesla’s Luxe Package. Here’s what the Model S Signature has over the typical Model S Plaid:

Advertisement
  • Exclusive Exterior – Unique Garnet Red Paint, matching door handles, gold Tesla “T” badges upfront, gold Plaid and Signature badging at the rear.
  • Premium Interior – White Alcantara upholstery with gold piping/accents, gold Plaid seat badges, Signature-marked door sills, individually numbered dashboard plaque, gold puddle lights, special interior lighting sequence, and a custom Signature key fob.
  • Performance Upgrades – Carbon-ceramic brakes with gold calipers
  • Bundled Luxe Package – Full Self-Driving (Supervised), four years of Premium Connectivity, free lifetime Supercharging
  • Performance Metrics – ~1,020 horsepower, sub-2-second 0-60 MPH, ~390-mile range

Tesla quickly introduced a No Resale Agreement for the Signature Editions of the Model S and Model X, which would penalize the seller for “the amount of $50,000 or the value received as consideration for the sale or transfer, whichever is greater.”

The company continues:

“If you sell or otherwise transfer the ownership of your Model S or Model X, the remainder of the Recommended Maintenance, Wheel and Tire Protection Plan, and Windshield Protection Plan will transfer automatically to the buyer. The Full Self-Driving (Supervised), Free Supercharging and Premium Connectivity will not transfer with the vehicle and will terminate once the ownership of the Model S or Model X is transferred.”

Tesla will likely come after the seller, especially as it has been about two months since Tesla launched deliveries.

Advertisement
Continue Reading

News

Tesla Full Self-Driving v14.3.5 Early Impressions: new features and early performance

Published

on

Credit: TESLARATI

Tesla rolled out Full Self-Driving (Supervised) v14.3.5 yesterday, and about fifty miles of driving on the new version has given me enough time to highlight what seems to be strong about the release and what is not.

Additionally, Tesla has added a few new features with this specific update, which we’ll highlight as well.

Tesla Full Self-Driving v14.3.5 Performance

The new update is business as usual. Things seem to be running completely normal and necessary, but there are a few things that we’ve seemed to pick up on based on our own experience with v14.3.5, as well as what other users are seeing.

Initially, it seems to be more aware of its surroundings, making moves that are incredibly courteous to other drives and operating just a tad more reserved than what the suite might have done previously.

Advertisement

We had two instances where it showed this, the first being FSD needing to pass a Flagger Force vehicle that was placing down signage for the day. Their work truck was right at the front corner of a right-hand turn; typically where most cars travel when they take that turn.

FSD v14.3.5 recognized this, slowed down, and took the turn wide with no issues:

Advertisement

Additionally, v14.3.5 backed up for a semi truck that was making a wide turn onto a road my car was on. This is not new, but it seemed to be backing up for courtesy; it didn’t seem completely necessary, but it might have put some peace of mind in the truck driver’s head:

X user Mike P, also a Pennsylvania native like myself, shared three clips of his Tesla running v14.3.5 performing similar maneuvers. He said:

Advertisement

“FSD turns right into a small alley that only fits one car at a time, sees oncoming car, reverses out of alley to make space, realizes oncoming car is actually parking, re-enters alley.”

Check it out here:

It seems like Speed Profiles are still in need of some tweaking; I am adjusting what Speed Profile I’m in frequently, constantly changing it to get it to travel at the correct speed. This was an issue for me on v14.3.4. It seems like they’re just a little inconsistent.

Terrible Parking

Parking attempts on v14.3.5 were not good. There are quite a few people who have said this:

Advertisement

David Moss, the Tesla owner who has taken multiple coast-to-coast drives without any interventions, also has had some issues with parking early on with v14.3.5:

New Features

Tesla has added the ability to open Camera Preview at any time. Previously, it was only available in Park. Here’s what that feature looks like in action:

Advertisement

Check back later this week for a longer review of what we’ve noticed on Full Self-Driving v14.3.5.

Advertisement
Continue Reading