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SolarCity Struggles: National Gridlock (Part III)
In this final post within my SolarCity Struggles series I’ll be outlining the additional complexities that surfaced after our local power company, National Grid, got involved.
National Grid-Lock
Having already experienced some delays on my solar project due to architectural redesigns, National Grid jumped into the mix to make things even worse by throwing up one road block after another. There was a conflict of interest for National Grid to assist on the project since we would be shifting more than $170,000 of revenue from them to SolarCity. I’d only see a tiny slice of that by way of my energy savings. Despite many city mandates to be “More Green”, the utility companies clearly have no interest in assisting customers to go solar since it would be counter productive for them.
Roadblock #1
National Grid would not allow “net metering” (where you can re-supply energy through solar power) for two different meters at the same address. SolarCity stepped up and offered to join my two meters and upgrade my panel (from 400A to 600A) in order to support net metering. Accounting issues aside, I agreed to the proposed change and moved forward with yet another site visit that would lead to an engineering redesign.
Roadblock #2
Having (verbally) moved past this, National Grid then reported that the transformer for my area was only capable of handling 23kW of generated power and could not support SolarCity’s proposed 56kW system. This was by the most serious setback since it would require a design that would cut my generation down to 23kW or less. This meant dropping the farm completely and scaling the house from 35kW to 23kW.
A 23kW design called for the front of my house to have solar panels while only a portion of the rear of the house would be retrofitted with panels. This would have looked really odd so we decided to scale back the design to a 18kW system and only include panels on the front of the house.
National Grid informed me that the transformers support between 8 – 12 houses in my area so any neighbors that undergo a solar project will be limited to the remaining 5kW that the transformer can support.
Next Steps
Going from a 56kW to 18kW (a 68% drop in planned production) system will reduce my energy coverage to 32% of my power needs through solar. This is unfortunately the case due to National Grid’s limitation despite my property having enough roof surface to generate 100% of my energy needs.
I will save approximately $56,000 over the next 20 years with this smaller set up, a far departure from the original projected savings of $105,000 but still worth pursuing.
A friendly note from SolarCity arrived on September 1st letting me know that my installation was scheduled for December 8th and 9th because of the magnitude of the project. Considering this 18kW system is a third of what would have been, I couldn’t help but wonder how SolarCity would have handled the original plans. I can’t imagine starting this project in the dead of a New England winter. SolarCity indicated that the project would require 4-6 weeks before the “go live” date which meant I wouldn’t be completing until January 2015. That puts the project at about 10 months from start (initial consultation) to finish and assuming all goes well from here on out.
Summary
SolarCity has made a number of mistakes on this project since the beginning; from improperly sizing the system to not knowing the requirements and restrictions of the local power company; to not following owner requests on layout; to not understanding power generation limits imposed by the power company.
My experience with SolarCity has led me to conclude that they’re not ready for widespread adoption outside of key markets and have a lot of work and learning to do before they will be ready for that next stage of growth.
I truly hope the project moves forward. My next updates will be on the post installation experience which will hopefully take place sometime between now and the end of this year. Stay tuned.
SolarCity Struggles Series – Read from the beginning
Image Source: Sun Powered EVs
Tesla has updated its Robotaxi app so riders can pick which vehicle they want before they book. The latest in-app screens now show two options side by side: the two-seat Cybercab and the four-seat Model Y.
A screenshot circulating Thursday shows the change in practice. In Austin, a rider could choose a gold Cybercab for two people or a Model Y for four. Tesla’s updated description calls Cybercab “our first purpose-built autonomous vehicle,” designed for safety, accessibility, and comfort, and says the lineup is available only through the Robotaxi app.
Tesla has updated their Robotaxi page in the App Store. You’ll be able to select if you want a Cybercab or Model Y Robotaxi.
“Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab… pic.twitter.com/Jff4klilDr
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
The distinction is more than cosmetic, and it’s important to note that Robotaxi refers to the platform, while Cybercab refers to a vehicle.
Model Y Robotaxis have carried the service since it opened in Austin in mid-2025 and later expanded to Dallas, Houston, and parts of Florida. Those vehicles are converted production SUVs that still have steering wheels and pedals.
Cybercab is different. It has no driver controls, butterfly doors, a low seat height meant to work with wheelchairs, extra trunk space for assistive devices, and braille on the handles. Tesla has registered dozens of the two-seaters with Texas regulators in the days leading up to its September 3 Austin event.
Giving riders a choice lets Tesla match the vehicle to the trip. Most rides involve one or two people, which is where Cybercab is meant to be cheaper and more efficient to operate. Groups of three or four, or anyone who needs more space, can still request a Model Y.
The same app handles booking, payment, cabin settings, and, on Cybercab, features such as phone-based door opening and in-cabin voice controls.
The update does not mean every city suddenly has both cars available. Cybercab support is listed for Austin first, and the purpose-built fleet is still small compared with the existing Model Y roster. Even so, the app change marks a shift from a single-vehicle pilot to a mixed fleet.
Riders can now choose between the compact, purpose-built robotaxi and the familiar SUV that launched the service.
Tesla Cybercab sightings are broadening far and wide, well outside of downtown Austin, Texas, with autonomy in focus as the company plans to launch the all-electric, two-seater this evening in the Lone Star State.
Tesla is set to launch Cybercab to a small group of people this evening in a dedicated event in Austin, Texas. Public details on the event are relatively slim.
However, Tesla’s focus on Cybercab falls well outside of the downtown Austin area and is expanding well across the United States as things continue to move quickly with the company’s autonomous efforts in 2026. Today, various images of Cybercab fleets in interesting locations have started to circulate.
The most notable is a fleet of at least 20 Cybercabs at Miami International Airport in Florida. Spotted last night, the fleet is expansive and is indicative of a looming release of Cybercabs once regulatory boxes are checked off.
Tesla has already been operating the Robotaxi platform in Miami for several months, but this Cybercab fleet at the airport could be joining the ride-hailing platform as approvals arrive:
20+ Cybercabs spotted near Miami international airport. pic.twitter.com/ORLsw8yFhf
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
Another fleet of Cybercabs was spotted at the Devon, PA showroom just outside of Philadelphia. We have seen several Cybercab units testing around the Philadelphia Metro Area, which is interesting considering Tesla does not have any active Robotaxi geofence in Pennsylvania.
Cybercab at the Devon location in PA has multiplied over the weekend. Seeing a few more test vehicles in the lot 👀 pic.twitter.com/DhJT4P1EkU
— Billy (@billykyle) August 22, 2026
Philadelphia would be an ideal location to test ride-hailing due to its dense tourist population, large, sprawling city layout, and to compete with other ride-hailing companies that operate in the city.
Expansive fleets of Cybercabs will be popping up in and around major cities throughout the rest of the year, if we were betting on it. Tesla has made it obvious that the Cybercab rollout will be aggressive and fast-paced, but within reason. Tesla is still prioritizing safety, so these testing phases will likely go on for some period of time before more members of the public are able to snag a Cybercab for a personal chariot.
The Tesla Model Y L is arguably the most hyped trim of the all-electric crossover, other than the Performance configuration that comes with white-knuckle speed and sports car-level handling.
However, it is not all perfect. Tesla owners in China who took delivery of the Model Y L, denoted with an L to highlight its longer wheelbase, are experiencing what they are referring to as “collapsing” of the rear wheels, as suspension issues appear to be an issue with some of the builds.
🚨 Model Y L owners in China report rear suspension sag
• Six-seat long-wheelbase Y. Shanghai. On sale since August 2025
• Owners say the rear tire-to-arch gap shrinks after mileage or a full load. Some cases after about 9,000 km loaded. Others near 30,000 km
• Tesla service… pic.twitter.com/Lr6i5Tbi07— Joe Hansen (@joehansen) September 1, 2026
The gap between the wheel arch and tire has narrowed to the point that “not even a single finger” could fit, according to a report from Car News China. The failures are not tied to a specific mileage, as one owner said that after just 9,000 kilometers (5,600 miles), they noticed the suspension issue when their car was fully loaded.
Another one had the issue at 30,000 kilometers (18,640 miles) and noticed that the wheel gap shrank to two fingers, so not as drastic as the person who reported a similar issue at 9,000 km.
Tesla Model Y L is gaining momentum in China’s premium segment
Along with the visual recognition of the issue, others are saying the sagging is causing abnormal wear on the inside of the tires. Extra weight and instant torque already provide additional stress on the tires in electric vehicles during normal operation, so it is no surprise that this is another complaint.
There has been no recall issued by Tesla, and the company has not yet publicly acknowledged the issue.
Some are suggesting that owners use a “finger test” to self-diagnose whether there is an issue with the suspension. There should be four fingers between the tire and the wheel well; anything less than that starts to get dicey.
Tesla Robotaxi riders will face the best dilemma when booking a ride
Tesla Cybercab sightings broaden well outside of Austin with autonomy in focus
