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SolarCity Struggles: What Tesla? (Part 1)

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Tesla-Motors-Solar-City-Panels

SolarCity reference from TeslaMotors.com

Shortly after ordering my Tesla Model S I contacted SolarCity, as referred through TeslaMotors.com, with the premise that I would be getting solar panels installed on my property. I wrote about the positive sales process that I experienced and wanted to round out the rest of the story through a multi-part series.

Background

Tesla-Motors-Solar-City

Reference from TeslaMotors.com – ‘charging’ page

I live on a horse farm in Massachusetts. We have one address, but two electric meters for accounting purposes. So, when I signed up for SolarCity I actually signed up twice – once for each meter.

We receive two plans with separate systems sized for the needs of each meter. The initial house plan was for a system to generate 24,000 kWh/year while the system for the farm would generate 21,000 kWh/year.

That’s where we left off with the sales process before moving onto the design process. That’s when things started to go sideways.

“What Tesla?”

Despite the fact that I signed up through the Tesla Motors site and mentioned several times I was getting a Tesla Model S, the additional energy usage was not considered in any of the planning. I was naïve at the time and hadn’t thought about how much the Tesla would actually affect my energy usage, and if you thought the SolarCity folks would be well-versed in this, they weren’t.

SolarCity knew little about what the Tesla Model S would consume in power.

When you initially sign up with SolarCity they collect all sorts of data from you. They collect a years worth of prior electricity bills; they perform a thorough site survey; they take 360 degree pictures from your roof, and they do a home energy assessment. In my case this was done twice since I had two meters across the properties. The design process sounds impressive but it was flawed.

The home energy assessment is generic and not very tailored to your exact situation. They provide generic advice about getting more efficient appliances and energy efficient bulbs and electronic devices, which to me was pure common sense. SolarCity’s break-even analysis was based off of those generic recommendations which, to me, made no sense. They also missed the fact I was getting a Tesla in all of the planning. My electricity usage was already high to begin with, and now with a Tesla Model S that would be seeing at least 30k miles a year, the Tesla would be a significant factor in my future energy use. It turned out that I needed about 30% more solar capacity to cover the Tesla.

After pointing this out to them and going through another round of engineering design rework, we ended up with a plan for a 37,000 kWh/year system for the house.

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Commitment

Before I dive into the struggles that were encountered throughout the process, it’s important to note that my proposed system costs upwards of $170,000 distributed over 20 years, but with no upfront costs. One of the sales folks said the proposed combined system would be the largest residential system in New England.

All of this should have tipped me off to the troubles that would follow. But I figured with Elon Musk backing SolarCity and the company’s perception as the fastest growing full-service solar company, I was in good hands since they knew what they were doing. I was wrong.

More on SolarCity’s execution challenges in the part 2 of this series.

"Rob's passion is technology and gadgets. An engineer by profession and an executive and founder at several high tech startups Rob has a unique view on technology and some strong opinions. When he's not writing about Tesla

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Tesla adjusts crucial feature as winter weather arrives

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Credit: Tesla Cybertruck Owners Club Forum user CybertruckCovers

Tesla has adjusted the functionality of a crucial climate feature as Winter weather has started to arrive throughout some parts of the United States. The new feature was highly requested by owners.

Tesla has a Cabin Overheat Protection feature that helps keep the temperature regulated if it reaches a certain threshold. Inversely, it can be used in cold weather as well, which will automatically warm the cabin if it sinks to a temperature that is too low for the owner’s comfort.

This is a great way to keep the cabin either warmed up just enough or cooled down just enough so that it never gets too hot or too cold. Extreme temperatures could damage certain parts of the vehicle or damage personal belongings that are kept inside the car.

Overheat protection is a great thing to have in hot climates like Arizona or Texas, especially with the Premium trims of the Model 3 and Model Y, which feature a glass roof.

Many owners appreciate the feature, but they argue that using it at home will utilize too much energy, especially during extreme temperatures. For a while, many Tesla fans have requested an option to disable this feature when the car is parked at home, which the company recently added, according to Not a Tesla App.

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The feature is part of Software Version 2025.44.3, and the release notes state:

“You can now choose Exclude Home when Cabin Overheat Protection or No A/C is enabled.”

Tesla has been great at listening to what owners want with new features, and this is one that will reserve some charge and prevent unnecessary utilization of available power, especially as the car is parked at home. If owners want to condition the cabin or get the car ready for operation with a comfortable interior, they can utilize the Tesla app to adjust the climate.

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Tesla CEO Elon Musk sends rivals dire warning about Full Self-Driving

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Credit: Tesla

Tesla CEO Elon Musk revealed today on the social media platform X that legacy automakers, such as Ford, General Motors, and Stellantis, do not want to license the company’s Full Self-Driving suite, at least not without a long list of their own terms.

“I’ve tried to warn them and even offered to license Tesla FSD, but they don’t want it! Crazy,” Musk said on X. “When legacy auto does occasionally reach out, they tepidly discuss implementing FSD for a tiny program in 5 years with unworkable requirements for Tesla, so pointless.”

Musk made the remark in response to a note we wrote about earlier today from Melius Research, in which analyst Rob Wertheimer said, “Our point is not that Tesla is at risk, it’s that everybody else is,” in terms of autonomy and self-driving development.

Wertheimer believes there are hundreds of billions of dollars in value headed toward Tesla’s way because of its prowess with FSD.

A few years ago, Musk first remarked that Tesla was in early talks with one legacy automaker regarding licensing Full Self-Driving for its vehicles. Tesla never confirmed which company it was, but given Musk’s ongoing talks with Ford CEO Jim Farley at the time, it seemed the Detroit-based automaker was the likely suspect.

Tesla’s Elon Musk reiterates FSD licensing offer for other automakers

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Ford has been perhaps the most aggressive legacy automaker in terms of its EV efforts, but it recently scaled back its electric offensive due to profitability issues and weak demand. It simply was not making enough vehicles, nor selling the volume needed to turn a profit.

Musk truly believes that many of the companies that turn their backs on FSD now will suffer in the future, especially considering the increased chance it could be a parallel to what has happened with EV efforts for many of these companies.

Unfortunately, they got started too late and are now playing catch-up with Tesla, XPeng, BYD, and the other dominating forces in EVs across the globe.

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Tesla backtracks on strange Nav feature after numerous complaints

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Credit: Tesla

Tesla is backtracking on a strange adjustment it made to its in-car Navigation feature after numerous complaints from owners convinced the company to make a change.

Tesla’s in-car Navigation is catered to its vehicles, as it routes Supercharging stops and preps your vehicle for charging with preconditioning. It is also very intuitive, and features other things like weather radar and a detailed map outlining points of interest.

However, a recent change to the Navigation by Tesla did not go unnoticed, and owners were really upset about it.

Tesla’s Navigation gets huge improvement with simple update

For trips that required multiple Supercharger stops, Tesla decided to implement a naming change, which did not show the city or state of each charging stop. Instead, it just showed the business where the Supercharger was located, giving many owners an unwelcome surprise.

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However, Tesla’s Director of Supercharging, Max de Zegher, admitted the update was a “big mistake on our end,” and made a change that rolled out within 24 hours:

The lack of a name for the city where a Supercharging stop would be made caused some confusion for owners in the short term. Some drivers argued that it was more difficult to make stops at some familiar locations that were special to them. Others were not too keen on not knowing where they were going to be along their trip.

Tesla was quick to scramble to resolve this issue, and it did a great job of rolling it out in an expedited manner, as de Zegher said that most in-car touch screens would notice the fix within one day of the change being rolled out.

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Additionally, there will be even more improvements in December, as Tesla plans to show the common name/amenity below the site name as well, which will give people a better idea of what to expect when they arrive at a Supercharger.

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