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SpaceX Starlink a step closer to internet service and Elon Musk has beta test details

SpaceX became the most prolific US launch provider in operation when it successfully launched its seventh Starlink mission on April 22nd and internet service could reportedly be just three months away. (Richard Angle)

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5 years ago

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SpaceX’s successful April 22nd Starlink launch has brought the nascent constellation another step closer to serving customers internet and CEO Elon Musk has revealed the first significant beta test details.

SpaceX kicked off 60-satellite Starlink launches with its revolutionary flat-pack design in May 2019, a mission that served as a beta test for the new design and launched “v0.9 spacecraft”. The company finalized the “v1.0” Starlink satellite design shortly thereafter and began its operational launch campaign in November 2019. In the five subsequent months, SpaceX has completed six Starlink v1.0 launches, placing 360 satellites in orbit for a total of 422 as of today. Of the 422 spacecraft launched, ~415 remain operational and a small handful have been deorbited in the last few months.

The ultimate purpose of Starlink, of course, is to serve high-quality internet to customers anywhere on Earth, ranging from the deep winter Arctic to the middle of the Australian outback – places that are fundamentally underserved. Eventually, SpaceX may seek to open service to other less challenged locations and the extraordinarily ambitious final constellation – ~40,000 satellites strong – could easily serve the needs of tens or hundreds of millions, but the initial targets will, in SpaceX’s own words, be places where internet is “unreliable, expensive, or completely unavailable.” Finally, thanks to CEO Elon Musk, we have a more specific idea of when customers could begin using the Starlink constellation.

Completed on April 22nd, SpaceX’s seventh Starlink launch brings the company one step closer to serving customers high-quality internet. (Richard Angle)

According to Musk, SpaceX could begin beta-testing its burgeoning Starlink satellite constellation as few as three months from now, potentially kicking off a “private beta” at some point in Q3 2020. “Private” means that it will almost certainly be reserved for SpaceX and Tesla employees and their families. Just like Tesla currently trials early software builds on employee cars, those customers would serve as much more regimented guinea pigs, likely offering detailed feedback throughout their trial of Starlink internet.

SpaceX has a lot of work to do along those lines. Aside from the quality, reliability, and usability of the network itself (can it stream YouTube/Netflix videos? Game? Teleconference?), the same aspects of the user terminal customers will need to access said network will also be under the microscope. If SpaceX is unable to mass-produce millions of high-quality, reliable user terminals and ensure that they are easy and intuitive to use, the quality of the Starlink satellite network itself would be effectively irrelevant.

SpaceX deployed its 422nd Starlink satellite on April 22nd, meaning that the constellation is already either 10% or 1% complete depending on where the finish line is set. (SpaceX)

The problem is familiar for users of ISPs (i.e. a majority of humans): your WiFi router and modem can be top-of-the-line but bad internet service makes the quality of your home network irrelevant. Vice-versa, a bad router/modem also makes high-quality internet service effectively irrelevant. In other words, SpaceX fundamentally needs to ensure that neither component becomes a bottleneck for performance or user experience.

Hence starting with a private beta test. New consumer devices and services – let alone something as ambitious, complex, and new as Starlink – will almost invariably have many, many bugs in the early stages of functionality. To the average consumer, internet is simply a commodity that they expect to “just work” in most cases, so that average customer simply isn’t fit to judge or constructively criticize an early prototype.

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(Richard Angle)
SpaceX’s 84th successful Falcon 9 launch has placed the company 60 satellites closer to initial Starlink constellation operability – expected around 600-700 satellites. Starlink is now ~415 satellites strong. (Richard Angle)

Once a majority of the most disruptive bugs and kinks have been worked out, though, SpaceX can begin what Musk described as a “public beta” as few as six months from now – Q4 2020. A public beta would most likely involve interested customers in the right geographic locations applying online and getting on a waitlist.

For now, it’s unknown how many testers those private and public betas will require. More likely than not, the private round will include around 1000-10,000 individuals, while it would be unusual if the public beta didn’t involve at least 10,000+ testers. There’s also a good chance that the public beta will gradually turn into full constellation operations, meaning that anyone (within reason) who wants Starlink internet would be able to join the network fairly quickly. Stay tuned for updates as SpaceX – launch by launch – gets ever closer to the goal of delivering customers internet from space.

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Eric Ralph is Teslarati's senior spaceflight reporter and has been covering the industry in some capacity for almost half a decade, largely spurred in 2016 by a trip to Mexico to watch Elon Musk reveal SpaceX's plans for Mars in person. Aside from spreading interest and excitement about spaceflight far and wide, his primary goal is to cover humanity's ongoing efforts to expand beyond Earth to the Moon, Mars, and elsewhere.

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Tesla creates clever solution to simplify and improve its Service

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

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27 minutes ago

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August 7, 2025

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Credit: Tesla

Tesla has created a clever solution to simplify and improve its Service. Tesla performs most of the services that are needed on its vehicles at its company-owned Service Centers.

However, service has been a weak point of the company, as some regions have fewer Service Centers than others. This can cause long wait times for Tesla owners in some parts of the country.

There are also instances where customers do not agree with what Tesla is saying about their vehicle. In fact, one instance that revealed this new change Tesla is making to its Service was precisely that.

One owner posted on X that his vehicle’s battery seal had failed after a recall was issued. Tesla insurance and Tesla Service both did not assist, and it took CEO Elon Musk stepping in to get the issue resolved:

Another owner suggested there should be a more streamlined communications process between the customer and the Service Center, a solution that has been missing.

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

Elon Musk wants Tesla Service to fix two-thirds of cars in the same day

Jegannathan said that Tesla has started to share local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.

It is available in a handful of locations already, and Jegannathan said that once abuse guardrails are built, this will expand to all locations:

This would be a major improvement in the Service portion of Tesla’s business. There are common disagreements between Service and customers, specifically when Service’s suggestions don’t align with the customer’s beliefs.

When it comes to things like a warranty claim, these issues are not really up for interpretation. Instead, the repairs should be made. If there is a misunderstanding on Service’s side, a simple message from the customer could have resolved the issue. That’s basically what happened here.

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Investor's Corner

Tesla gets its best analysis from Morgan Stanley as ‘it’s all about to change’

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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August 7, 2025

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(Credit: Tesla)

Tesla has gotten perhaps its best analysis from Morgan Stanley in quite some time, as the Wall Street firm claims that “it’s all about to change.”

That phrase could be used for both the company’s status and the world in general.

Analyst Adam Jonas said in a new note on Thursday to investors that Tesla could be one of the major winners in terms of the global transition from what it is now to what it will be.

He describes the global shift that will occur over the next few years:

“Have you interacted with a robot today? Have you even seen a robot today? No? Well, take a mental picture because it’s all about to change. When we meet someone who has never been in a Waymo or a Tesla Cybercab (which is most people), we frequently see a wince and a response such as ‘I’m not sure I’d feel comfortable getting in a car without a driver.’ We imagine going back in time to 1903 and asking people if they’d feel comfortable in an airplane.'”

The same technological revolutions that have occurred over the past 150 years will continue to occur again and again. We are on the verge of another, Jonas believes, as companies like Tesla are working on artificial intelligence tech, which includes changing the way we look at things like transportation and labor.

Jonas includes an interesting tidbit in his note about how humanoid robots could change wages, and how it could work into the advantage of Tesla, especially as it is developing its own Optimus robot:

“We estimate 1 humanoid robot at $5/hour can do the work of 2 humans at $25/hour, generating an NPV of approximately $200k/humanoid. 1 robot shaped car can potentially drive down cost/mile of a ride share vehicle to <$0.20 mile (1/10th human-driven ride-share).”

Jonas sees Tesla as a key player in how AI will impact things like manufacturing and various automotive industries, and he believes there is long-term potential for AI, robomobility, and even autonomous eVTOL platforms.

Tesla stock: Morgan Stanley says eVTOL is calling Elon Musk for new chapter

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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Elon Musk

Tesla expands Robotaxi program in Austin to new riders

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

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2 hours ago

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August 7, 2025

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Credit: @TerrapinTerpene/X

Tesla is expanding its Robotaxi program in Austin, Texas, as several people have received invitations to participate and take rides.

Tesla first launched the Robotaxi platform on June 22. It invited a handful of people to participate in the first-ever public rides. We were lucky enough to get an invitation, and our permissions have been expanded in the Bay Area pilot program as well.

The group was small and consisted of big names in the Tesla community. It expanded and is continuing to offer these exclusive invitations to notable members of the Tesla community.

There have been fewer than five subsequent invitations after the first group’s were sent in late June:

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

Tesla’s new Robotaxi geofence shape is an FU by Elon Musk to the competition

“We are being very cautious. We do not want to take any chances, so we are going to go cautiously. But the service areas and the number of vehicles in operation will increase at a hyper-exponential rate,” CEO Elon Musk said during the Q2 Earnings Call.

Eventually, the Robotaxi platform will not require an invite, and it will operate without geofences. Musk believes Tesla can get there within three or six months, and plans to have at least half of the U.S. population with access to a Robotaxi by the end of the year:

“I think we will probably have autonomous ride-hailing in probably half the population of the U.S. by the end of the year. That’s at least our goal, subject to regulatory approvals. I think we will technically be able to do it. Assuming we have regulatory approvals, it’s probably addressing half the population of the U.S. by the end of the year.”

Tesla plans to have regulatory approval in Nevada, Arizona, and Florida sooner than in other states.

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