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Tesla China owners show love for their all-electric cars in new promo

Credit: Twitter | @TeslaCN

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5 years ago

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Tesla owners are a special breed of car buyer. While everyone who buys a new car seems to become attached to it at some point or another, Teslas are increasingly appealing to many people because of their technology and environmental advantages. This has shaped Tesla to be one of the most brand-loyal companies globally in terms of its customers’ support.

In a recent promo for a new Tesla Service Center in the city of Shaoxing, owners in the world’s largest automotive market had the opportunity to share some of the reasons they bought their all-electric car from Tesla, and why some of themselves as lifelong owners of the company’s cars.

Tesla has created a fairly loyal consumer base across the globe. With over 1 million all-electric vehicles roaming the streets of Planet Earth, Tesla has gone from a small, barely-surviving car company to a dominating automotive manufacturer who is changing the tides of what is considered normal within the industry. Before Tesla, nobody was really making electric cars or putting a hard-nosed focus on the need for a more sustainable form of transportation. It was Tesla who brought the issues to the forefront and showed time and time again that EVs didn’t have to be boring, slow, or whine like a remote-controlled car that you played with when you were a child.

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Instead, Tesla has shown that EVs are the superior option for what car to buy and drive. Not only is it a more sustainable and environmentally-friendly option than driving a gas or diesel-powered car, but Tesla has brought cars and automotive back into the 21st century. For years, the coolest new feature on a new model year was a touchscreen radio, heated seats, or new safety features. While those are all great to have with a new car, they should be included in something worth between $20,000 and $80,000.

Enter Tesla, the company that changed it all. Tesla showed minimalistic interiors could work, that cars didn’t need to be from this year to be “up to date,” and that people didn’t need fossil fuels to get from one place to the other.

Since Tesla’s insurgence into the leader of the car industry, other car companies have adopted the company’s take on minimalistic interiors. Tesla showed that cars could be like phones, and new features could be downloaded to its cars via an internet connection. Lastly, it inspired some of the biggest car companies in the world to give EVs a shot. While many carmakers may be years away from electric powertrains, these companies are still attempting to bring something competitive and worthwhile to the market. At first, they may not be a manufacturer’s biggest seller, but it could eventually be the basis for which companies are developing new vehicles. Constant improvement from the first EV Ford, Chevy, or another legacy car company brings to the market could spell a concentration of highly-effective electric cars for the future.

Brand loyalty with Tesla is expected with its owners, but even people who have never driven one of the company’s cars are inspired by the design and the technology that the Elon Musk-headed company brings to the table. In China, the opening of a new Service Center is more than just another location for cars to be worked on; it’s proof that Tesla’s tenure in the country is just beginning.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

Published

1 hour ago

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August 11, 2025

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

Published

3 hours ago

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August 11, 2025

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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Elon Musk

Tesla warns consumers of huge, time-sensitive change coming soon

Tesla is urging customers to take delivery of their new EV by September 30 in order to take advantage of the $7,500 tax credit.

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4 hours ago

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August 11, 2025

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(Credit: Tesla)

Tesla is continuing to warn consumers of a huge, time-sensitive change that is coming soon, as the end of the EV tax credit is less than two months away.

The EV tax credit has offered $7,500 off new EVs and $4,000 off used EVs for certain individuals who qualify due to income. For years, it has been a great incentive for consumers, and it has improved further as car companies were able to apply the credit at the point of sale starting in 2023.

Tesla is ready with a perfect counter to the end of US EV tax credits

However, with the Trump Administration, it always seemed as if the EV tax credit was in jeopardy. Earlier this year, the White House officially announced that it would do away with it completely.

On September 30, the tax credit will be abolished. In order to utilize it, customers will have to take delivery of their vehicle by that date. Orders placed before September 30 without delivery by that day will not be able to utilize the credit.

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Tesla is truly pushing this point incredibly hard: the sooner an order gets in, the more likely you are to take delivery of the car by September 30.

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The end of the EV tax credit is something that has been looming on the minds of electric carmakers, consumers, and investors.

The $7,500 discount for buying a clean energy vehicle truly puts many of the cars in a much more affordable price range. Without it, the least expensive Tesla model will be the Model 3 Rear-Wheel-Drive, which starts at $42,490.

That price comes down to $34,990 with the tax credit, and brings the monthly payment down about $130, depending on how much money is put down.

Despite the change, CEO Elon Musk does not believe it will impact Tesla negatively. In fact, he has been in favor of getting rid of the EV tax credit for several years, believing it will actually work to Tesla’s advantage.

Perhaps the most interesting thing that will come of this is how all EV makers will be impacted by the loss of credit. Musk believes Tesla will come out as the big winner here, especially as it plans to roll out new affordable models sometime this year.

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