News
Tesla China responds to complaints about locally-made Model 3 delivered with HW2.5
Tesla China recently issued a statement following complaints from locally-produced Model 3 owners whose vehicles were fitted with the company’s Hardware 2.5 instead of its custom-designed Hardware 3 computer, which is designed specifically to achieve autonomous driving.
Tesla cited supply chain issues amid the coronavirus outbreak as a reason behind the error. The company also offered free upgrades once Hardware 3.0 units are available. Tesla Model 3 owners can book appointments with a Service Center for a free replacement.
“Our original intention is to do our best to meet the needs of consumers’ safety and use… We are currently taking various measures to ensure timely delivery. We will continue to listen carefully to consumers. Your voice helps us provide better services and products,” part of the official Tesla China statement read.

Customers expressed their dissatisfaction upon discovering that the labels on their Model 3, specifically with regard to the vehicle controller hardware code, was inconsistent with their orders. The HW3 controller code is 1462554 while the HW2.5 is listed as 1483112. Tesla China clarified that the company installed HW3 for users who have purchased the company’s Full Self-Driving suite, and explained that the driving experience is virtually the same for owners whose cars are equipped with HW2.5.
Tesla’s HW3 is custom-designed by the electric car maker to work with its in-house software. With HW3, drivers are able to make the most of the company’s full suite of FSD capabilities. Some of the advantages unique to HW3 cars today include more detailed Driving Visualizations that include traffic cones, lights, and street signs.
Following a government-imposed closure of Giga Shanghai as China battles the coronavirus public health scare, the Tesla Gigafactory in China resumed operations on Feb. 10. The Palo Alto, California-based carmaker was actually one of the first car manufacturers to resume production following the temporary shutdown ordered by the Chinese government. Tesla also unlocked free Supercharging for customers in China in order to help those who need to travel during the outbreak.
In the face of the coronavirus outbreak, Tesla China also ramped its customer service efforts by delivering locally-made Model 3s to specific addresses instead of requiring customers to go to their local Tesla delivery center to receive their vehicle.
Prior to the Giga Shanghai temporary shutdown, Tesla was among the top local electric car producers in the country, rolling out over 2,600 locally-made Model 3s in January despite the long holiday for the Chinese New Year, which was followed not long after by the outbreak of the coronavirus.
News
Tesla MultiPass in Europe expands, allowing ease of access to non-Tesla chargers
The Tesla MultiPass program in Europe is expanding to new countries. The program was launched earlier this year to assist Tesla owners in having an easier charging experience at non-Tesla EV chargers.
In September, Tesla launched the MultiPass program to owners in the Netherlands, which aimed to enable charging for Tesla owners at third-party stations using the app or keycard. It was developed to avoid having to use multiple apps for each charging manufacturer.
Tesla launches MultiPass to simplify charging at non-Tesla stations
Both access and payment would be performed through the Tesla app, streamlining the entire process.
Today, Tesla expanded the program to Sweden, Germany, the United Kingdom, France, and Belgium, building on its initial rollout and partnering with companies like Fastned to improve EV roaming coverage across the continent.
MultiPass is expanding in Europe. Your Tesla App and your Tesla keycard can start charging at third-party chargers in these countries.
We’re grateful to customers flagging any issues in the Tesla App. Payment success rate and coverage will continuously improve. https://t.co/1sr0OgdwLI
— Max (@MdeZegher) November 5, 2025
The program is still in its early stages, and it appears to have some issues, which were highlighted by owners.
Some state that the different designs between chargers can create a bit of a hassle, especially as some do not properly display charging rates and inconsistent pricing displays.
Additionally, Tesla’s Trip Planner and other route planner integrations are not as descriptive as they should be, so some owners suggested reliability and visibility improvements.
Tesla partnered with Electrify America, Rivian’s Adventure Network, and other networks to expand charging availability and make options more readily available.
Tesla’s Supercharger presence in Europe has expanded quite a bit over the past few years, but EVs are much more prevalent there than they are here in the U.S. The company has done a great job of growing the Supercharger presence this year, and there are currently over 11,000 stalls on the continent.
This year, Tesla added 200 total stations and roughly 1,250 total stalls, a 16 percent increase from last year. Europe also has a high concentration of V4 Superchargers, as nearly 42 percent of the stalls on the continent are V4, giving higher charging rates of up to 500 kW.
Cybertruck
Tesla announces delivery timeline for Cybertruck in new market
“Coming soon! Estimated deliveries in Q1 for UAE.”
Tesla announced its delivery timeline for the Cybertruck as it heads to a new market.
Tesla Cybertruck deliveries started in the United States and Canada back in late 2023. However, the company has been looking to expand the all-electric pickup to new markets, including the Middle East, for which it opened up orders for earlier this year.
Initially, Tesla planned to launch deliveries late this year, but there has been a slight adjustment to the timeline, and the company now anticipates the pickup to make its way to the first adopters in the United Arab Emirates in Q1 2026.
This was confirmed by the Tesla Cybertruck program’s lead engineer, Wes Morrill:
Coming soon! Estimated deliveries in Q1 for UAE
— Wes (@wmorrill3) November 2, 2025
Tesla first opened orders for the Cybertruck in the Middle East in mid-September of this year. It will be priced at AED 404,900 for the Dual Motor All-Wheel-Drive ($110,254) and AED 454,900 ($123,869) for the Cyberbeast trim.
The Cybertruck has been a highly anticipated vehicle in many parts of the world, but its ability to be sold in various regions is what is truly causing delays in the company’s efforts to bring the electric pickup worldwide.
Tesla confirms Cybertruck will make its way out of North America this year
In Europe, various agencies have challenged the design of the Cybertruck, arguing that it is unsafe for pedestrians due to its sharp edges and “boxy” design.
Agencies in the EU have said the vehicle’s “blade-like” protrusions are a violation of rules that ban sharp exterior edges that could cause severe injuries.
In Asia, Tesla will likely have to develop a smaller, more compact version of the vehicle as it does not align with local standards for urban environments. However, Tesla filed for energy consumption approval for the Cybertruck in December 2024, but there has been no real update on the status of this particular inquiry.
Overall, these issues highlight a real bottleneck in futuristic vehicle designs and the out-of-date regulations that inhibit the vehicle from becoming more widely available. Of course, Tesla has teased some other designs, including a more traditional pickup or even a compact Cybertruck build, but the company is not one to shy away from its commitments.
Nevertheless, the Cybertruck will appear in the Middle East for the first time in 2026.
Elon Musk
Tesla teases new AI5 chip that will revolutionize self-driving
Elon Musk revealed new information on Tesla’s AI5, previously known as Hardware 5, chip, for self-driving, which will be manufactured by both Samsung and TSMC.
The AI5 chip is Tesla’s next-generation hardware chip for its self-driving program, Optimus humanoid robots, and other AI-driven features in both vehicles and other applications. It will be the successor to the current AI4, previously known as Hardware 4, which is currently utilized in Tesla’s newest vehicles.
Elon Musk reveals Tesla’s HW5 release date, and that it won’t be called HW5
AI5 is specially optimized for Tesla use, as it will work alongside the company’s Neural Networks to focus on real-time inference to make safe and logical decisions during operation. It was first teased by Tesla in mid-2024 as Musk called it “an amazing design” and “an immense jump” from the current AI4 chip.
It will be roughly 4o times faster, have 8 times the raw compute, 9 times the memory capacity, 5 times the memory bandwidth, and 3 times the efficiency per watt.
It will be manufactured by both TSMC and Samsung at their Arizona and Texas fab locations, respectively.
Here’s what Musk revealed about the chip yesterday:
Different Versions
Samsung and TSMC will make slightly different versions of the AI5 chip, “simply because they translate designs to physical form differently.” However, Musk said the goal is that its AI software would work identically.
This was a real concern for some who are familiar with chip manufacturing, as Apple’s A9 “Chipgate” saga seemed to be echoing through Tesla.
Back in 2015, it was found that Apple’s A9 chips had different performances based on who manufactured them. TSMC and Samsung were both building the chips, but it was found that Samsung’s chips had shorter battery life than TSMC-fabricated versions.
Apple concluded that the variance was about 2-3 percent. However, Tesla will look to avoid this altogether.
Release and Implementation into Vehicles
Musk said that some samples will be available next year, and “maybe a small number of units” would equip the chip as well. However, high-volume production is only possible in 2027.
This means, based on Tesla’s own timeline for Cybercab production in Q2 2026, early iterations of the vehicle would rely on AI4. Many believe AI4 can be utilized for solved self-driving, but the power of subsequent versions, including AI5 and beyond, will be more capable.
AI6 and Beyond
AI6 will utilize the same fabs as AI5, but there would be a theoretical boost in performance by two times with this version.
AI6 could enter volume production by mid-2028. However, AI7, which Musk only briefly mentioned, “will need different fabs, as it is more adventurous.”
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