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Tesla FSD buyers in Europe request HW3 clarity after multiple retrofit delays
Austria-based Raffael Helmhart was one of the Tesla Model 3’s early adopters in his area. Placing his reservation for the all-electric sedan back in April 2016, Helmhart waited over three years before he could get behind the wheel of his Model 3. Such a wait was long, but it was somewhat expected considering Tesla’s challenges in producing and delivering the vehicle.
Helmhart ultimately took delivery of his 2019 Model 3 Long Range Dual Motor AWD in May 2019. His vehicle came loaded with the Full Self-Driving suite, which includes some features and the promise of more advanced automated capabilities over time. Perhaps due to his early reservation, Helmhart’s Model 3 came with Hardware 2.5, the iteration of the company’s Autopilot computer that preceded Hardware 3, a custom computer unveiled on Autonomy Day.
Similar to fellow Model 3 buyers in the United States who also purchased the Full Self-Driving suite, Helmhart and his fellow Tesla owners in Europe were promised a HW3 retrofit. Reports of initial Hardware 3 retrofits for Model S and Model X owners in the US were reported by members of the electric vehicle community in the third quarter of 2019. Model 3 owners with HW2.5 were provided the promised HW3 retrofit soon after.
For Model 3 owners in Europe, the story unfortunately turned out quite different. Initially, Tesla’s official website noted that HW2.5 to HW3 retrofits in Europe would be initiated in early March 2020. This date was eventually updated to the end of March 2020, before being moved once more to July 2020. Much to the chagrin of Tesla owners with HW2.5 Model 3s, the date on Tesla’s site for the promised retrofit was later updated to October 2020, and later, to the end of October 2020.
Recently, Tesla’s site was updated once more, and it noted that HW3 retrofits for Model 3 owners with HW2.5 in Europe were expected in Q2 2021.
Needless to say, Tesla Model 3 early adopters in the region who purchased the FSD suite are getting their patience tested. This became particularly notable in Autumn 2020, when Tesla owners in Norway, the Netherlands, and Switzerland received their HW3 upgrade. Model 3 owners in the rest of Europe only received an updated expected retrofit date.
https://twitter.com/tesla_adri/status/1370828412382760960?s=20
As for Helmhart, he eventually opted to sell his 2019 Model 3 to Denmark a few months ago. He opted to switch to a 2021 Model 3, which featured refresh elements like new headlights, a new center console, a heat pump, and of course, HW3. In a statement to Teslarati, the Tesla owner stated that while it is often claimed that the HW3 upgrade doesn’t really do anything in Europe considering the region’s regulations, his experience with his 2021 Model 3 suggests that this may not really be the case.
For one, there are already a number of key features requiring HW3 that are pertinent for Europe-based Tesla owners. One of these is traffic sign recognition, which works even with basic Autopilot. FSD-specific features such as Traffic Light and Stop Sign Control, a key Full Self-Driving feature and a pivotal part of Tesla’s inner-city driving system, is also allowed in Europe despite the region’s strict regulations. The FSD Preview visualizations are now accessible as well. Ultimately, it appears that the HW3 upgrade does provide a number of improvements to the Tesla ownership experience, and it is one that Tesla Model 3 owners with HW2.5 in Europe continue to wait for until today.
Hopefully, Tesla could straighten out its HW3 retrofit rollout strategy for the majority of Europe. Elon Musk, after all, has always maintained that Tesla’s success is in no small part due to the faith of early adopters who chose to take a chance on a company with little experience building cars. As Tesla grows into one of the world’s most formidable carmakers and the market’s dominating EV force, there is very little reason why perennial delays on after-sales programs such as the HW3 retrofit are still happening.
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Tesla Full Self-Driving (Supervised) showed a record attach rate at delivery for new vehicles in the third quarter of 2026.
75 percent of new vehicle deliveries in North America included a subscription to FSD software, up from 55 percent in the prior quarter, a 20-percentage-point sequential gain in the company’s most mature market.
Tesla Q3 2026 Earnings results: in-line revenues, slight beat on EPS
Tesla shed light on the Q3 Shareholder Deck that 75 percent of new deliveries came with an FSD subscription:
“FSD (Supervised)⁴ attach rate continued to grow, reaching over 75% of new vehicle deliveries in North America – our most mature market – a nearly twenty percentage point sequential increase. We believe that FSD is driving demand in markets where it is available, and we continue to work with regulators to get it approved in other markets. “
The higher attach rate accompanied strong growth in the overall FSD consumer base, as active subscriptions rose to 1.75 million, a 67 percent year-over-year increase. For the first time, more than half of paid customers are on the monthly subscription, which is priced at $99 per month in the U.S.
People are buying FSD with a car attached, not the other way around
— Elon Musk (@elonmusk) October 21, 2026
The transition to subscriptions has accelerated since Tesla discontinued the one-time purchase option in most markets earlier this year. The recurring model improves revenue visibility and margins compared with large upfront payments. With three-quarters of North American deliveries now including FSD, the software is now an evidently large contributor to Tesla’s economics and ancillary revenue.
Geographic expansion remains important for further gains. FSD is now available in nine countries in the EU, and more than 100,000 customers have driven over 160 million kilometers. Tesla is pursuing broader EU-wide approval, with a related vote expected in December. Similar progress in additional markets could support higher attach rates beyond North America.
These results came as Tesla had a strong quarterly delivery performance of 486,532 vehicles in the quarter, which came with its largest passenger-vehicle backlog in four years. Battery supply continued to limit volume, but the company has pointed to FSD as a clear difference-maker that is helping sustain demand. As supervised capabilities improve, the attach rate will likely continue to improve.
At face value, it is a key measure of how Tesla is converting sales into autonomy progress.
Update: 10/22 10:51a – Para 1 consumers changed to “customers” for accuracy.
Tesla Cybercab units finally got a definitive date for when they will be able to be purchased by customers, ending speculation regarding whether the fully autonomous vehicle would be available in the near term.
During Tesla’s third-quarter 2026 earnings call on October 21, Vice President of Engineering Lars Moravy said the company is aiming to begin delivering its purpose-built Cybercab robotaxi to customers before year-end.
🚨 In short, Cybercabs are slated to go to customers by end of the year. All units are going into Robotaxi fleet currently, per @larsmoravy
Cybercab will be “transport-as-a-service,” but vast majority of Cybercab will be “Tesla-owned,” @elonmusk says https://t.co/R8Qu8QWdmp
— TESLARATI (@Teslarati) October 21, 2026
“We’re trying to get Cybercabs to customers by the end of this year, 2026,” Moravy said. He added that production is underway on the line at Gigafactory Texas, but “all of those are currently going to our own internal Robotaxi fleet.”
Moravy explained that as operations scale, Tesla will “mainly deliver fully designed autonomous vehicles to our customers,” with the Cybercab as the first such vehicle. Initial customer deliveries will start small while the company gains experience with delivery logistics, ownership models, fleet management, and operating autonomous vehicles outside its direct control.
CEO Elon Musk reinforced the limited nature of private sales, describing the Cybercab primarily as a “transport-as-a-service” offering rather than a personal ownership vehicle like the Model 3, Model Y, or upcoming Roadster. “The vast majority of the Cybercab stuff will be Tesla-owned and transport-as-a-service,” Musk said.
The Cybercab is a two-seater vehicle developed by Tesla without a steering wheel or pedals. It relies completely on Tesla’s Full Self-Driving suite and has been in production since February. Early units have been put in Tesla’s Robotaxi service as of early September, when the company launched rides to the public. Tesla previously indicated it would aim to sell Cybercabs for about $30,000.
Unsupervised Full Self-Driving is expected to ship to consumer cars during Q2 2027, Ashok Elluswamy, Tesla’s Head of AI, indicated during the call. Early buyers or fleet operators may receive vehicles whose autonomous operation remains geographically restricted due to lagging regulatory agencies. There are some hurdles that remain ahead of Cybercab deliveries.
Tesla (NASDAQ: TSLA) reported its earnings for the third quarter of 2026, marking a reasonable performance on the various financial metrics. Tesla still plans to hold a call that will field investor questions at 5:30 p.m. ET, 4:30 p.m. CT.
Here’s where Earnings came in:
- Total Revenues: $28.046 reported vs. $28.34B expected
- Non-GAAP EPS: $0.48 reported vs. $0.45 expected
- Operating Margin: 2.6 % reported vs. 2.5% expected
- Operating Income: $718M reported vs. $721M expected
- Free Cash Flow: $1.531B reported vs. ~-$4.51B expected
Tesla $TSLA Earnings Results:
Revenues: $28.046B
Non-GAAP EPS: $0.48
Operating Margin: 2.6%
Operating Income: $718M
FCF: $1.531B— TESLARATI (@Teslarati) October 21, 2026
Major Takeaways
Full Self-Driving (Supervised)
“FSD (Supervised)⁴ attach rate continued to grow, reaching over 75% of new vehicle deliveries in North America – our most mature market – a nearly twenty percentage point sequential increase. We believe that FSD is driving demand in markets where it is available, and we continue to work with regulators to get it approved in other markets.”
Tesla Semi
“We began volume production of Tesla Semi, our Class 8 heavy-duty truck. The top variant can go 500 miles at full 82,000 lbs gross combination weight while achieving an efficiency of 1.7 kWh/mile. That efficiency allows the Tesla Semi to use a third of the energy used by a comparable diesel truck to haul the same payload. In a transportation market where energy is one of the largest components of total cost per mile, this will provide a meaningful advantage to Tesla Semi operators.”
SI Compute
“We plan to reach 400 MW of SI training compute by the end of the year, supporting the development of both vehicle and humanoid robot autonomy software. Additionally, we continued construction for the Austin Fab, where we plan to start commissioning equipment in 2027.”
Robotaxi
“We began deployment of Cybercab into our Robotaxi fleet in Austin. We reached nearly two million cumulative unsupervised miles for our Robotaxi service as of the end of the quarter. Operating hours in Austin are now 6am to midnight, and we expect to reduce wait times via increased fleet supply and improvement of Robotaxi orchestration algorithms. Grok is available in Cybercab with access to Grok Bot and Connectors, which allows users to manage their inbox, calendars, files, chats and tasks – all hands free via voice command – making Cybercab a mode of transport, a productivity space and, with our entertainment options, a second living room.”
Interested in ordering a Tesla? Use my referral code for three free months of Full Self-Driving (Supervised) here.
Tesla buyers are buying for Full Self-Driving and not for the car, data shows
Tesla Cybercab gets a for sale date at last
