Connect with us

News

Tesla rolls out Model S and Model X warranty extension over eMMC issues

(Credit: Tesla)

Published

on

Tesla has rolled out an extended warranty offer to owners of Model S and Model X whose vehicles are equipped with the company’s older infotainment systems. Under the extended warranty, Model S and Model X owners would be able to have their media control unit’s 8GB eMMC repaired or replaced free of charge. Some Model S and X owners have started receiving emails from the electric car maker about the update.

Vehicles that were produced before March 2018 were equipped with the company’s first-generation infotainment system, dubbed by the EV community as the MCU1. An upgraded MCU was rolled out to Model S and Model X that were produced after March 2018, which offered faster touch response, support for new features like Netflix streaming, and a variety of other functions. Tesla continued to roll out updates for MCU1 units, but eventually, the infotainment systems showed their age.

Owners of older Model S and Model X have reported some issues with their vehicles’ infotainment systems. According to the owners, the touchscreen could become less responsive over time, power-up times could become longer, and the screen could freeze from time to time. At times, the entire MCU1 unit may even fail. Speculations among the EV community suggested that the issue was due to the MCU1’s embedded Multi-Media-Card memory (eMMC). Based on Tesla’s recent extended warranty notice, it appears that this was indeed the case.

“For customer peace of mind, we are providing additional coverage on some Model S and Model X vehicles built before March 2018 that are equipped with an 8GB embedded MultiMediaCard (“8GB eMMC”) in the media control unit. We are aware that this component may malfunction due to accumulated wear. If this occurs, it could result in a blank or intermittently blank center display, or an alert indicating that a memory storage device has degraded and to contact Service,” the electric car maker wrote.

(Credit: Tesla)

In its official announcement, Tesla mentioned some guidelines for Model S and Model X owners who wish to take advantage of their vehicles’ extended warranty.

“The Warranty Adjustment Program applies only to Model S and Model X vehicles built before March 2018. Model S and Model X vehicles built during and after March 2018, as well as all Infotainment Upgrades, are not equipped with the 8GB eMMC, and parts other than the 8GB eMMC are not included in this Warranty Adjustment Program. Diagnosis or repair for conditions other than the part and condition described above is not covered under this Warranty Adjustment Program,” the company wrote.

Overall, Tesla’s extended warranty for the Model S and Model X’s eMMC stands as some positive news for owners of the all-electric flagship sedan and SUV. Owners of older Model S and Model X are early adopters of Tesla’s electric cars, after all, and they comprise the foundations of the company’s consumer base. With this in mind, it is only appropriate for Tesla to do right by its early customers, even if it has to replace the 8GB eMMC of older Model S and Model X’s infotainment systems on its own dime.

Tesla’s full announcement for its extended Model S and Model X warranty could be viewed here.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

Advertisement
Comments

News

Tesla winter weather test: How long does it take to melt 8 inches of snow?

Published

on

Credit: Teslarati

In Pennsylvania, we got between 10 and 12 inches of snow over the weekend as a nasty Winter storm ripped through a large portion of the country, bringing snow to some areas and nasty ice storms to others.

I have had a Model Y Performance for the week courtesy of Tesla, which got the car to me last Monday. Today was my last full day with it before I take it back to my local showroom, and with all the accumulation on it, I decided to run a cool little experiment: How long would it take for Tesla’s Defrost feature to melt 8 inches of snow?

Tesla Model Y Performance set for new market entrance in Q1

Tesla’s Defrost feature is one of the best and most underrated that the car has in its arsenal. While every car out there has a defrost setting, Tesla’s can be activated through the Smartphone App and is one of the better-performing systems in my opinion.

It has come in handy a lot through the Fall and Winter, helping clear up my windshield more efficiently while also clearing up more of the front glass than other cars I’ve owned.

The test was simple: don’t touch any of the ice or snow with my ice scraper, and let the car do all the work, no matter how long it took. Of course, it would be quicker to just clear the ice off manually, but I really wanted to see how long it would take.

Tesla Model Y heat pump takes on Model S resistive heating in defrosting showdown

Observations

I started this test at around 10:30 a.m. It was still pretty cloudy and cold out, and I knew the latter portion of the test would get some help from the Sun as it was expected to come out around noon, maybe a little bit after.

I cranked it up and set my iPhone up on a tripod, and activated the Time Lapse feature in the Camera settings.

The rest of the test was sitting and waiting.

It didn’t take long to see some difference. In fact, by the 20-minute mark, there was some notable melting of snow and ice along the sides of the windshield near the A Pillar.

However, this test was not one that was “efficient” in any manner; it took about three hours and 40 minutes to get the snow to a point where I would feel comfortable driving out in public. In no way would I do this normally; I simply wanted to see how it would do with a massive accumulation of snow.

It did well, but in the future, I’ll stick to clearing it off manually and using the Defrost setting for clearing up some ice before the gym in the morning.

Check out the video of the test below:

Continue Reading

News

Tesla Robotaxi ride-hailing without a Safety Monitor proves to be difficult

Published

on

Credit: Grok Imagine

Tesla Robotaxi ride-hailing without a Safety Monitor is proving to be a difficult task, according to some riders who made the journey to Austin to attempt to ride in one of its vehicles that has zero supervision.

Last week, Tesla officially removed Safety Monitors from some — not all — of its Robotaxi vehicles in Austin, Texas, answering skeptics who said the vehicles still needed supervision to operate safely and efficiently.

BREAKING: Tesla launches public Robotaxi rides in Austin with no Safety Monitor

Tesla aimed to remove Safety Monitors before the end of 2025, and it did, but only to company employees. It made the move last week to open the rides to the public, just a couple of weeks late to its original goal, but the accomplishment was impressive, nonetheless.

However, the small number of Robotaxis that are operating without Safety Monitors has proven difficult to hail for a ride. David Moss, who has gained notoriety recently as the person who has traveled over 10,000 miles in his Tesla on Full Self-Driving v14 without any interventions, made it to Austin last week.

He has tried to get a ride in a Safety Monitor-less Robotaxi for the better part of four days, and after 38 attempts, he still has yet to grab one:

Tesla said last week that it was rolling out a controlled test of the Safety Monitor-less Robotaxis. Ashok Elluswamy, who heads the AI program at Tesla, confirmed that the company was “starting with a few unsupervised vehicles mixed in with the broader Robotaxi fleet with Safety Monitors,” and that “the ratio will increase over time.”

This is a good strategy that prioritizes safety and keeps the company’s controlled rollout at the forefront of the Robotaxi rollout.

However, it will be interesting to see how quickly the company can scale these completely monitor-less rides. It has proven to be extremely difficult to get one, but that is understandable considering only a handful of the cars in the entire Austin fleet are operating with no supervision within the vehicle.

Continue Reading

News

Tesla gives its biggest hint that Full Self-Driving in Europe is imminent

Published

on

Credit: BLKMDL3 | X

Tesla has given its biggest hint that Full Self-Driving in Europe is imminent, as a new feature seems to show that the company is preparing for frequent border crossings.

Tesla owner and influencer BLKMDL3, also known as Zack, recently took his Tesla to the border of California and Mexico at Tijuana, and at the international crossing, Full Self-Driving showed an interesting message: “Upcoming country border — FSD (Supervised) will become unavailable.”

Due to regulatory approvals, once a Tesla operating on Full Self-Driving enters a new country, it is required to comply with the laws and regulations that are applicable to that territory. Even if legal, it seems Tesla will shut off FSD temporarily, confirming it is in a location where operation is approved.

This is something that will be extremely important in Europe, as crossing borders there is like crossing states in the U.S.; it’s pretty frequent compared to life in America, Canada, and Mexico.

Tesla has been working to get FSD approved in Europe for several years, and it has been getting close to being able to offer it to owners on the continent. However, it is still working through a lot of the red tape that is necessary for European regulators to approve use of the system on their continent.

This feature seems to be one that would be extremely useful in Europe, considering the fact that crossing borders into other countries is much more frequent than here in the U.S., and would cater to an area where approvals would differ.

Tesla has been testing FSD in Spain, France, England, and other European countries, and plans to continue expanding this effort. European owners have been fighting for a very long time to utilize the functionality, but the red tape has been the biggest bottleneck in the process.

Tesla Europe builds momentum with expanding FSD demos and regional launches

Tesla operates Full Self-Driving in the United States, China, Canada, Mexico, Puerto Rico, Australia, New Zealand, and South Korea.

Continue Reading