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Tesla Model Y mishap shows urgent need for aggressively better quality control

(Credit: u/Indescribables/Reddit)

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5 years ago

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Tesla currently stands at the top of the auto market, and for good reason. Its vehicles provide an experience unlike any other, their performance is incredible for their price, and their tech is top-notch. Yet as the company pursues its target of delivering 500,000 cars this year, something is becoming evident: Tesla needs to aggressively emphasize its quality control, especially with regards to the Model Y. 

Just recently, EV enthusiast u/Indescribables shared a verified anecdote at the r/TeslaMotors subreddit, stating that their new all-electric crossover lost its glass roof while they were driving in California’s 238 highway. According to the Tesla owner, he and his dad started noticing some wind noise inside the cabin while they were driving. They initially thought that a window had been open, but before they could check, the Model Y’s entire glass roof reportedly got blown off. 

After overcoming the initial shock of the incident, the pair drove back to the Tesla delivery center. Upon inspection, the manager at the Tesla location reportedly noted that the incident was caused by either a faulty seal on the glass roof, or someone from the factory forgot to seal the roof on. The new Tesla owners were then given a loaner as well as the option to repair or replace the Model Y. The pair declined a repair, instead opting to have the vehicle replaced. 

So Tesla’s quality control is really bad. Our brand new model y’s entire roof just fell off from r/teslamotors

Granted, such an account is strictly anecdotal, but it does highlight a notable point of improvement for Tesla. As the company grows, after all, the electric car maker must make it a point to ensure that its quality control matches its pace of innovation. This ensures that every new Tesla owner gets to experience the same type of experience that has inspired such a strong and dedicated following for the company and its CEO, Elon Musk. This becomes challenging if some vehicles end up leaving the factory without being properly checked for potential build issues. 

This is especially notable with this recent Model Y mishap, since Elon Musk himself has proven in the past that he is not content with Tesla making cars that have subpar build quality. During the middle of the Model 3’s “production hell” in 2018, reports were abounding that some vehicles being delivered to customers were not up to par in quality compared to the company’s previous cars like the Model S. Musk then sent a letter to Tesla employees calling for vast improvements in build quality. Musk’s intent was clear. 

“We will keep going until the Model 3 build precision is a factor of ten better than any other car in the world. I am not kidding… Our car needs to be designed and built with such accuracy and precision that, if an owner measures dimensions, panel gaps, and flushness, and their measurements don’t match the Model 3 specs, it just means that their measuring tape is wrong,” Musk wrote. 

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The improvements in the Model 3’s build quality did not happen overnight, but once the company was able to get better, even legacy auto veterans could not deny that the all-electric sedan was being built with world-class standards. Longtime GM executive Bob Lutz, who is typically critical of Tesla, pretty much threw in the towel when he encountered a Model 3 in the wild. The following excerpt from a post Lutz shared on Road and Track explains his observations best. 

“When I spied a metallic-red Model 3 in an Ann Arbor parking lot, I felt compelled to check it out. I was eager to see the oft-reported sloppy assembly work, the poor-fitting doors, blotchy paint, and other manifestations of Tesla CEO Elon Musk’s ‘production hell’ with my own eyes.”

“But, when next to the car, I was stunned. Not only was the paint without any discernible flaw, but the various panels formed a body of precision that was beyond reproach. Gaps from hood to fenders, doors to frame, and all the others appeared to be perfectly even, equal side-to-side, and completely parallel. Gaps of 3.5 to 4.5mm are considered word-class. This Model 3 measured up,” Lutz wrote. 

(Photo: Andres GE)

What is rather interesting is that Tesla, especially the Model 3, enjoys widespread support from its consumer base. A thorough study from Bloomberg which polled 5,000 Model 3 owners found that buyers of the all-electric sedan were extremely happy about their cars despite the occasional cosmetic issue. Almost 99% of Model 3 owners remarked that they would recommend the car to friends and family. These are remarkable results, and it speaks volumes about the disruption that Tesla is really bringing to the auto market.

But the company could do better. Adopting a more aggressive quality control system is one way to do this. 

Tesla has grown at a pace that is almost unprecedented, transitioning from a maker of premium cars like the Model S and Model X to a mass-market automaker that produces the Model 3 and Model Y in but a few years. With this transition came challenges, as evidenced in the well-documented “production hell” that Tesla experienced during the initial Model 3 ramp. The company has since overcome its quality issues with the Model 3, but it appears that the same pattern is somewhat happening with the Model Y’s ramp. This has to improve. 

Considering the company’s goals, from its 1-million-vehicle-per-year target and more importantly, its mission, Tesla must simply not tolerate errors such as releasing a vehicle without proper glass roof sealant to delivery centers. These errors must be beneath Tesla’s Fremont plant at this point, especially since cars from the company’s China factory, Giga Shanghai, have been heavily praised for their build quality, as per data from Chinese quality complaint company CheZhiWang. 

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla CEO Elon Musk reveals new details about Robotaxi rollout

The first Tesla Robotaxi unit was spotted in Austin earlier today, and CEO Elon Musk is revealing some cool new details.

Published

2 hours ago

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June 10, 2025

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Tesla CEO Elon Musk has revealed new details about the company’s relatively imminent rollout of the Robotaxi platform as the suspected launch date of June 12 continues to near.

Earlier today, the first video showing the first driverless Tesla Robotaxi in Austin was shared on X, just a day after the City officially listed the company as an autonomous vehicle operator on its website. Tesla is listed as a company in the “Testing” phase.

The initial details of the Robotaxi are being revealed by Musk, who is carefully releasing small tidbits that seem to show the capabilities of the entire Tesla fleet, and not necessarily just the vehicles that will be involved in the initial rollout in Austin.

First Tesla driverless robotaxi spotted in the wild in Austin, TX

His first tidbit is one that many Tesla owners and fans will already know: many Teslas are capable of this driveless performance, but Full Self-Driving is not yet refined to the point where the software is quite ready to handle it. Current versions are robust, but not prepared for driverless navigation. The hardware, however, will enable Teslas to be Robotaxis, even if they’re already purchased by owners:

This is one of the biggest advantages Tesla has over other vehicle makers. Simply put, the Over-the-Air software updates that will roll out to FSD users will eventually make their cars into Robotaxis as well.

However, Musk shed some details on the version of FSD that is being run in these new Robotaxis that were spotted. Musk said that the version these Robotaxis are running is a new version, but will soon “merge to main branch.”

There is also an even newer version that has four times the parameters as this newer version that the test-stage Robotaxis are using, but Musk admits that this needs significant refinement before it is released to the public.

As of now, Tesla is simply teasing the actual launch date of the Robotaxi program, but Bloomberg reported earlier this month that it will occur on June 12.

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First Tesla driverless robotaxi spotted in the wild in Austin, TX

The short clip suggests that Tesla may be ramping up its preparations for its robotaxi rollout in Austin.

Published

3 hours ago

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June 10, 2025

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Credit: @TerrapinTerpene/X

A recent video posted on X has provided a first look at Tesla’s driverless robotaxi, which is expected to be deployed in Austin, Texas, this month. The vehicle was a new Tesla Model Y, which was followed by what appeared to be a manned chase car.

The short clip suggests that Tesla may be ramping up its preparations for its robotaxi rollout in Austin.

The First Robotaxi Sighting

It was evident from the short clip that the Tesla robotaxi was operating completely driverless. In the video, which was posted on X by @TerrapinTerpene, the driverless Tesla could be seen confidently making a turn. The vehicle looked and behaved like any other car on the road, save for the fact that there was no one in the driver’s seat.

Interestingly enough, the short video also provided a teaser on where Tesla will place its “robotaxi” logo on its self-driving cars. Based on the video, the robotaxis’ logo will be tastefully placed on the front doors, making the vehicles look sleek and clean.

Initial Rollout Imminent

Recent reports have suggested that Tesla is already starting the testing phase of its robotaxi service in Austin, Texas. Expectations are also high that Tesla’s initial fleet of self-driving vehicles will be utilizing a lot of teleoperation to ensure that they operate as safely as possible.

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Updates to Austin’s official website recently have hinted at Tesla’s robotaxi launch. Just this Monday, Tesla was listed as an autonomous vehicle (AV) operator on Austin’s official Department of Motor Vehicles (DMV). Other AV operators listed on the site are Waymo and Zoox, among others.

Elon Musk, for his part, has noted that by the end of June, the public in Austin should be ready to take rides in Tesla robotaxis without an invitation. He also noted in late May that Tesla has been busy testing driverless cars on Austin’s city streets without any incidents.

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Tesla Model Y proudly takes its place as China’s best-selling SUV in May

The Model Y edged out competitors like the BYD Song Plus.

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5 hours ago

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June 10, 2025

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Credit: Tesla China

The Tesla Model Y claimed its position as China’s best-selling SUV in May, with 24,770 units registered, according to insurance data from China EV DataTracker. 

The Model Y edged out competitors like the BYD Song Plus, which recorded 24,240 registrations, as well as Geely’s gasoline-powered Xingyue L, which took third place with 21,014 units registered, as noted in Car News China report.

Return To The Top

The Model Y’s return to the top of China’s SUV market follows a second-place finish in April, when it trailed the BYD Song Plus by just 684 units. Tesla China had 19,984 new Model Y registrations in April, while BYD had 20,668 registrations for the Song Plus. 

https://twitter.com/daltybrewer/status/1932171519817621536

For the first five months of 2025, Tesla sold 126,643 Model Ys in China, outpacing the Song Plus at 110,551 units and BYD’s Song Pro at 80,245 units. This is quite impressive as the new Tesla Model Y is still a premium vehicle that is significantly more expensive than a good number of its competitors.

Year-Over-Year Challenges

Despite its SUV crown, Tesla’s year-over-year performance in China is still seeing headwinds. May sales totaled 38,588 units, a 30% year-over-year decline. From January to May, Tesla delivered 201,926 vehicles in China, a 7.8% drop year-over-year. These drops, however, are notably affected by the company’s changeover to the new Model Y in the first quarter.

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https://twitter.com/Tesla/status/1932171187700084910

Exports from Tesla’s Shanghai Gigafactory also fell, with 90,949 vehicles being shipped from January to May 2025. This represents a decline of 33.4% year-over-year, though May exports rose 33% to 23,074 units.

China’s electric vehicle market, meanwhile, showed robust growth. Total NEV sales, which includes battery electric vehicles (BEVs) and plug-in hybrids (PHEVs), reached 1,021,000 units in May, up 28% year-over-year. BEV sales alone hit 607,000 units, a 22.4% increase.

Considering the fact that China’s BEV market is extremely competitive, the Tesla Model Y’s rise to the top of the country’s SUV rankings is extremely impressive.

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