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Is Tesla Motors disruptive or disturbing?
Tesla Motors stands out in many ways, leaving many wondering how disruptive is it and how disturbing it is for corporations. One thing is for certain, Tesla reflects a need in society, that of a deep fundamental change. The problem is, are giant corporations ready for this change and can they adapt?
To disrupt, or not, that is not longer the questions.
Tesla Motors disrupts and irritates the way corporations operate. Elon Musk and Martin Eberhard didn’t invent the wheel, they both used what entrepreneurs are best at, that of asking what is needed. They wanted a cool and fun car that didn’t use dirty polluting petroleum. They went to see what AC Propulsion was working on with their incredible t-zero, the grandfather of the Roadster and the Tesla Roadster born soon after.
Tesla Motors didn’t reinvent the wheel, but disrupted the automotive world by using old and tested technologies, an electric motor and off the shelf batteries. On the flip side, automakers build vehicles with planned obsolescence and constant maintenance, which perpetuate a thriving cash flow through after market and distribution. Tesla introduced an electric car that required close to no maintenance, sold directly to buyers who choose to buy it or not. That was the disruptive part, now let’s look at the disturbing part for automakers.
Steady as she goes down the drain.
We often fault carmakers for everything wrong in the automotive industry, but their worn out business model that won’t adapt to our fast changing needs is really what is wrong. The biggest mistake they made was to over-rely on the market it created in the first place. It simply didn’t see the electric car technology progressing faster than their gasoline one and doubted this new market was ready. They simply didn’t understand people want a real fundamental change, which means taking a step back from bottom line profits.
The Tesla Motors business model frightens established companies because it operates outside their reality and shifts the emphasis back to the consumer. We can debate how much hype there is around a Roadster and a Model S, but fundamentally, one either buys cars because of its superior performance over a gasoline car, or because of the freedom of energy use, with its convenience and reliability and finally, or because it just darn changes things a lot.
Now flash back to the post 2008 era, when the financial world was partying as if there were no tomorrow and carmakers sued any states imposing better fuel economy. Carmakers perpetuated the belief we wanted cars with more cup holders than we truly needed, and favored creature comforts over performance and evolution. The advent of the electric wrestled that grip on the lulled market away from them, the way only a silicon valley startup could with its different business model.
Who’s disturbing now?
So, who’s disturbing now? When we look back in time, almost all big corporations were at one point disruptive. AT&T gave us Unix, Microsoft gave us the potential of the personal computer, but we certainly can’t call them disruptive anymore. They are disturbing in the fact they no longer innovate, but stubbornly pursue a path of pure profitability. Unfortunately, Apple is also following the same trend. The company once famous for stellar customer service and extremely well made computers is now more focused on profits than innovations. It’s Apple store is no longer fun to visit, and manufacturing problems are happening often.
It doesn’t take much extrapolation to see that one day too, Tesla Motors will be in the same situation. Are there exceptions? Certainly IBM made the right change. After decades of focusing on manufacturing, it made the boldest move to go back to consulting. Look at where IBM is now, and compare it to other personal computer makers. So what can companies learn from newer players and what can newer players learn from older companies having come full circle?
After launching in Austin, Texas, last week, Tesla is looking to expand the Cybercab to new parts of the United States in an effort that will see the driverless, steering wheel-less, and pedal-less vehicle chauffeur people around as part of the Robotaxi ride-hailing service.
However, the expansion will go far beyond the United States, and CEO Elon Musk revealed he hopes Europe will be the next market where Cybercab will be operational.
Musk has publicly expressed hope that Tesla’s Cybercab robotaxi will reach Europe in the near future.
On September 8, Tesla’s Chief Executive quoted a German rider who had just completed a trip in Austin, Texas, and wrote that he hoped the vehicle would not take years to arrive in Germany. Musk replied with a short but notable message: “Hopefully soon in Europe too.”
Hopefully soon in Europe too https://t.co/vqQ69bLJuN
— Elon Musk (@elonmusk) September 8, 2026
The comment arrived only days after Tesla opened Cybercab ride-hailing to the public in Austin. The two-seat vehicle has no steering wheel or pedals and relies entirely on Tesla’s Full Self-Driving software. Early passengers have described the rides as quiet, smooth, and more stylish than competing robotaxis such as Waymo.
Austin is currently the only city where members of the public can hail a Cybercab through Tesla’s Robotaxi app. The initial fleet is small; Texas registration records show only a few dozen of the purpose-built vehicles on the road.
Tesla set to open Cybercab rides to the public, with no steering wheel or pedals
Tesla has also been operating a larger number of conventional Model Y robotaxis in the same area, but the Cybercab itself represents the company’s first dedicated, controls-free taxi design.
Europe presents a different regulatory picture. The European Union does not permit manufacturers to self-certify vehicles the way Tesla did in the United States.
Type-approval rules and a small-series limit of 1,500 automated vehicles per type per year apply across the bloc.
Supervised Full Self-Driving has gained provisional approval in several member states through national recognition of Dutch certification, yet unsupervised robotaxi operation remains a separate and more distant step. Tesla has not announced a European launch city, date, or approval pathway for the Cybercab.
Musk himself has previously cautioned that the company does not control European regulators. In an earnings call earlier in 2026, he noted that even supervised FSD took an “immense amount of time” to clear and that unsupervised service would be “somewhat at the mercy of the governments in Europe and the EU.”
The latest social-media remark therefore functions more as an expression of intent than a timetable.
If the Cybercab eventually reaches European streets, it would mark a significant expansion of Tesla’s robotaxi ambitions beyond the United States. For now, the vehicle remains an Austin-only experience, and the gap between Musk’s hope and actual deployment will be decided by regulators rather than by engineering alone.
Tesla Cybercab might have just rolled out to the public as it entered the company’s Robotaxi suite in Austin this past week. However, the vehicle might already be on its way to becoming even better, as the company is asking riders to describe what they’d like to see improved with the Cybercab.
Tesla sent a rider experience survey to Cybercab passengers only days after paid rides began in Austin. The questionnaire asks how satisfied riders were with the overall trip. Then it requests star ratings for availability and wait time, door functionality, vehicle touchscreen, mobile app experience, seat comfort, interior space, ride comfort, cleanliness, and cargo space.
A later section asks which features riders would most like to have and allows selection of up to three items from a list that includes heated seats, ventilated seats, fully reclining seats, a tray table, a wireless phone charger, a better sound system, and more storage. Respondents may also choose none of these or write in another idea. The survey closes with a recommendation score from zero to ten.
Tesla just sent out a Cybercab rider experience survey so you can give feedback to the team. pic.twitter.com/YsU5OYdAjW
— Sawyer Merritt (@SawyerMerritt) September 8, 2026
This rapid request for input illustrates Tesla’s habit of treating early users as collaborators rather than mere customers. The company has long refined vehicles through software updates and hardware changes informed by real-world use across its passenger cars.
Collecting structured opinions so soon after commercial service started shows the same mindset applied to a purpose-built autonomous taxi. The questions themselves reveal an openness to cabin changes even after the first vehicles reached public streets, which is no surprise.
Tesla has always hoped to cater a great experience to anyone in its vehicles, which is why so many fan-requested features have made it into its vehicles.
Replies already circulating online favor reclining seats, tray tables, wireless charging, improved audio, and extra room when seats fold back.
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Those preferences point toward comfort upgrades that Tesla can implement in later production batches or through cabin revisions. Because the Cybercab is designed around software first principles, many requested amenities can arrive faster than in traditional automakers.
Tesla’s willingness to survey riders immediately after launch therefore makes near-term cabin and experience improvements likely as the team reviews responses and iterates toward a more refined robotaxi people will choose daily.
Tesla Cybertruck Lead Engineer Wes Morrill revealed the company has made several changes to the all-electric pickup, which he calls a “living thing, constantly evolving and improving.”
Cybertruck is manufactured at Tesla’s Gigafactory Texas just outside of Austin, and over the past few years, Tesla has continued to make small changes to the pickup to improve everything from cost, reliability, serviceablility, and manufacturability.
“The finish line isn’t getting to production. A product is a living thing, constantly evolving and improving,” Morrill added.
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Some of those changes are yet to be revealed, but perhaps the most notable one was the change Tesla made to the aero shield that sits underneath the truck. In the past, it was aluminum, but now the Cybertruck is using a self-reinforcing polypropylene.
Morrill said that the polypropylene is “stretched into fibers and then laminated into the form,” and is much more durable, much lighter, and significantly cheaper than aluminum when it is manufactured this way.
It also enabled some improvements in the geometry of the Cybertruck, improving the manufacturing around the bolts and edges, in addition to minor form changes. These all benefitted the Cybertruck in more ways than one: specifically with durability and improved drag.
I was surprised by how interested people were to find out we made a relatively benign change to the Cybertruck aero shield, a part of the car most people never even see. So I’ll share some more details.
Here are two photos, the left is one of the latest trucks off the… pic.twitter.com/F5cZo2CZKf
— Wes (@wmorrill3) September 7, 2026
Typically, Teslas are not necessarily identified by model year because these changes are fluid and occur when the company sees fit to implement them. It is not like other automotive companies, which usually make sweeping manufacturing changes when building a new model year.
Instead, Teslas are recognized by their “generation” or “era.” For example, those with a newer Model Y might refer to their car as a “Juniper.” This is the same with Model 3, as many refer to the new body style as the “Highland.”
Tesla’s manufacturing changes are proof of the company’s constant need to improve its products and move things forward with its vehicles. There is no need to drag one’s feet and wait until next year if the product can be made better right now, and that’s precisely what Tesla did with the Cybertruck.
Elon Musk hints at Tesla Cybercab’s next market
Tesla Cybercab improvements are already on the minds of company engineers
