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How Tesla’s new age marketing builds overall consumer EV awareness

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2016 was a year in which the Tesla Model X was cited as the ‘most significant’ vehicle, by growth contribution to total electric and plug-in hybrid sales in the U.S. It was also a year in which a survey of 2500 consumers illuminated how many Americans still feel uniformed about electric vehicles (EV).

However, Tesla’s innovative marketing strategy has just the right elements to enhance consumer background knowledge about what electric EVs are and how they work. In doing so, Tesla marketing will work reciprocally to place the Tesla brand at the forefront of the electric car industry. And it has the capacity to do so very quickly, if 2016 Tesla production numbers are any indicator.

How do Tesla sales differ from traditional car sales?

For most shoppers, the process of buying a car is essentially the same as it was a generation ago. Since long-established state franchise laws largely prohibit direct sales by auto manufacturers, an intermediary called a franchised dealer works as liaison between the manufacturer and the consumer. “The internet has dramatically changed the car-buying experience, but not the role of the dealer,” Maryann Keller & Associates wrote in a 2014 study for the National Automobile Dealers Association.

The Tesla buying experience is quite different. According to Tesla CEO Elon Musk, “Existing franchise dealers have a fundamental conflict of interest between selling gasoline cars, which constitute the vast majority of their business, and selling the new technology of electric cars.” There are no Tesla dealers, commissioned sales people, or aggressive sales pitches. The price is non-negotiable, as the Tesla is built according to a series of customer self-select options. Tesla transactions are conducted online.

How do consumers learn about the Tesla brand if there is no traditional advertising?

Tesla offers a completely different marketing experience than does a traditional car dealership advertising campaign. With an emphasis on marketing over advertising, the Tesla brand is slowly becoming a household word. How does it do that?

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It’s a movement, not just another car: Tesla Motors created a movement around its innovative products and its mission, and the brand is equally as inspiring with its marketing. With a disdain for paid advertising, Tesla Motors is leading the trend of reaching new customers through existing ones.

Media matters: Want to know the most recent Tesla profitability updates? Tune into a streamed invitation-only press conference. Care to learn about the newest features of Tesla engineering? Watch on YouTube as Tesla CEO Elon Musk’s vision for the future comes to life. Want to find reviews, and awards for Tesla cars? They’re all online, of course with corresponding Tesla media analysis and positioning. And throughout every single media event, regardless of its topic or source, the company’s primary message resonates: The folks at Tesla are trying to build the best car ever made, not just the best electric car, and revolutionize the energy industry. That message, in turn, is reproduced by the media and becomes part of a common public discourse.

(Source: Tesla)

Online information portal:  Since people begin their journeys with Tesla on their website, Tesla has designed their online presence to be a balance of information, commerce, community, press releases, consumer updates, and connections to other business within the Tesla network.

Forums and user community:  Central to the Tesla online experience is something as old as language itself: the story. Tesla brings to light the joy of belonging to the Tesla buying and ownership experience through giving its current clientele the tools to share their experiences. As it’s a public community, forums provide a lot of content and context about what it’s like to own and experience a Tesla, and prospective buyers can live vicariously through these storied Tesla experiences. These forums demonstrate how Tesla encourages owners to interact with the company, and such transparency is confidence-inspiring for the originally EV wary consumer.

Referral program: Tesla has one of the world’s most acclaimed refer-a-friend programs, which reflects the view that customers acquired through advocate referral programs spend more, are more loyal, and are more likely to refer their friends to the brand.

Distribution strategy: The Tesla retail outlet is distinct from any other car sales showroom. This is because, according to Tesla CEO Elon Musk, Our technology is different, our car is different, and, as a result, our stores are intentionally different.” The physical stores serve only as displays and sometimes only galleries, due in part because in several states Tesla is not allowed to sell vehicles through its stores. These stores are carefully curated and visually appealing channels to promote the Tesla EV vehicles and help to solidify the Tesla brand in the consumer mind.

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Destination charging: Tesla partners with frequently visited places such as restaurants, resorts, and shopping malls so Tesla owners can recharge their vehicle while engaging in retail activities. These charging sites are centrally located, well-lit and signed, and placed strategically for high visibility. Individuals with no prior knowledge of the Tesla brand get to see one up close and personal while they grab their groceries, offering a personal glimpse into a once-rare EV charging session.

Supercharger network: Indeed, the Supercharger network is an ecosystem unto itself and of a proprietary nature that ensures its customers will always have a safe haven to alleviate range anxiety.

Conclusion

With so many constituents worldwide pursuing advanced vehicle technologies that aim to reduce the consumption of petroleum in the forms of gasoline and diesel, consumer awareness and comfort with EVs is essential. Tesla’s marketing approaches, which are so dissimilar from the distasteful traditional car dealership model, appeals to today’s 21st century IT populace and can assist to reduce barriers to and enhance opportunities for a broader acceptance of new technologies, such as EVs in general.

Carolyn Fortuna is a writer and researcher with a Ph.D. in education from the University of Rhode Island. She brings a social justice perspective to environmental issues. Please follow me on Twitter and Facebook and Google+

Lifestyle

EV fans urge Tesla to acquire Unplugged Performance for edge in fleet and security industry

Unplugged Performance has built a name for itself by producing performance upgrades for Tesla vehicles.

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Credit: Unplugged Performance

A growing number of Tesla enthusiasts and longtime community voices are calling on the electric vehicle maker to acquire Unplugged Performance, a California-based aftermarket company best known for tuning Tesla vehicles and developing specialized government fleet solutions under its UP.FIT division.

The idea was once considered a niche proposal among EV fans, but it is now gaining serious attention not just as a performance play but as a strategic move to deepen Tesla’s roots in the fleet and security industry. 

A strategic fit

Unplugged Performance has built a name for itself by producing performance upgrades for Tesla vehicles, from track-optimized components to visual and aerodynamic upgrades. But in recent years, its UP.FIT division has pivoted toward a more functional future by outfitting Tesla vehicles like Model Ys for police, military, and government use.

That work has sparked growing calls for closer collaboration with Tesla, especially as the EV maker increasingly leans into autonomy, AI, and fleet services as core components of its next chapter.

“I posted this four years ago, but I think it’s more true now than ever,” wrote Whole Mars Catalog, a well-known Tesla investor and FSD Beta tester, on X. “Tesla should buy Unplugged. But not just as a Performance division. What they are doing with UP.FIT unlocks large government and commercial fleet purchases that can improve utilization.”

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Tesla fans such as shareholder Sawyer Merritt echoed the sentiment, calling Unplugged a “great fit within Tesla.” adding, “They are literally located directly next to Tesla’s design studio in Hawthorne.”

Enabling the next wave

Supporters of the idea noted that integrating Unplugged into Tesla’s corporate structure could help accelerate the adoption of autonomous technologies in government sectors. With UP.FIT patrol cars already in use across some U.S. police departments, Tesla fans envisioned a future where self-driving Teslas could potentially revolutionize law enforcement, search-and-rescue, and public service logistics.

“Just imagine how autonomous patrol cars could transform policing and bring us into a safer future,” the veteran FSD tester wrote.

The benefits could also extend to Tesla’s existing consumer base. “They also have some incredible products in the works that I think will appeal to many ordinary Tesla drivers — not just those looking for performance or mods. Stuff that’s so good it should have come straight from the design studio next door,” Whole Mars Catalog noted.

Unplugged Performance, founded in 2013, shares not just a product vision with Tesla, but also geography. Its Hawthorne headquarters sits directly adjacent to Tesla’s design studio, and the two companies have maintained a close working relationship over the years. The aftermarket firm has long positioned itself as a “mission-aligned” partner to Tesla.

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In response to the recent calls for acquisition, Unplugged Performance acknowledged the support from the community. “Our very existence is to support the Tesla mission with @UpfitTesla and @UnpluggedTesla,” Unplugged CEO Ben Schaffer posted on X. “We love working with Tesla and are grateful for the community’s support since 2013!”

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Elon Musk

X account with 184 followers inadvertently saves US space program amid Musk-Trump row

Needless to say, the X user has far more than 184 followers today after his level-headed feat.

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Joel Kowsky, Public domain, via Wikimedia Commons

An X user with 184 followers has become the unlikely hero of the United States’ space program by effectively de-escalating a row between SpaceX CEO Elon Musk and President Donald Trump on social media.

Needless to say, the X user has far more than 184 followers today after his level-headed feat.

A Near Fall

During Elon Musk and Donald Trump’s fallout last week, the U.S. President stated in a post on Truth Social that a good way for the United States government to save money would be to terminate subsidies and contracts from the CEO’s companies. Musk responded to Trump’s post by stating that SpaceX will start decommissioning its Dragon spacecraft immediately. 

Musk’s comment was received with shock among the space community, partly because the U.S. space program is currently reliant on SpaceX to send supplies and astronauts to the International Space Station (ISS). Without Dragon, the United States will likely have to utilize Russia’s Soyuz for the same services—at a significantly higher price.

X User to the Rescue

It was evident among X users that Musk’s comments about Dragon being decommissioned were posted while emotions were high. It was then no surprise that an X account with 184 followers, @Fab25june, commented on Musk’s post, urging the CEO to rethink his decision. “This is a shame this back and forth. You are both better than this. Cool off and take a step back for a couple days,” the X user wrote in a reply.

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Much to the social media platform’s surprise, Musk responded to the user. Even more surprising, the CEO stated that SpaceX would not be decommissioning Dragon after all. “Good advice. Ok, we won’t decommission Dragon,” Musk wrote in a post on X.

Not Planned, But Welcomed

The X user’s comment and Musk’s response were received extremely well by social media users, many of whom noted that @Fab25june’s X comment effectively saved the U.S. space program. In a follow-up comment, the X user, who has over 9,100 followers as of writing, stated that he did not really plan on being a mediator between Musk and Trump. 

“Elon Musk replied to me. Somehow, I became the accidental peace broker between two billionaires. I didn’t plan this. I was just being me. Two great minds can do wonders. Sometimes, all it takes is a breather. Grateful for every like, DM, and new follow. Life’s weird. The internet’s weirder. Let’s ride. (Manifesting peace… and maybe a Model Y.)” the X user wrote.

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Lifestyle

Tesla Cybertruck takes a bump from epic failing Dodge Charger

The Cybertruck seemed unharmed by the charging Charger.

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Credit: Hammer_of_something/Reddit

There comes a time in a driver’s life when one is faced with one’s limitations. For the driver of a Dodge Charger, this time came when he lost control and crashed into a Tesla Cybertruck–an absolute epic fail. 

A video of the rather unfortunate incident was shared on the r/TeslaLounge subreddit.

Charging Charger Fails

As could be seen in the video, which was posted on the subreddit by Model Y owner u/Hammer_of_something, a group of teens in a Dodge Charger decided to do some burnouts at a Tesla Supercharger. Unfortunately, the driver of the Charger failed in his burnout or donut attempt, resulting in the mopar sedan going over a curb and bumping a charging Cybertruck.

Ironically, the Dodge Charger seemed to have been parked at a Supercharger stall before its driver decided to perform the failed stunt. This suggests that the vehicle was likely ICE-ing a charging stall before it had its epic fail moment. Amusingly enough, the subreddit member noted that the Cybertruck did not seem like it took any damage at all despite its bump. The Charger, however, seemed like it ran into some trouble after crashing into the truck.

Alleged Aftermath

As per the the r/TeslaLounge subreddit member, the Cybertruck owner came rushing out to his vehicle after the Dodge Charger crashed into it. The Model Y owner then sent over the full video of the incident, which clearly showed the Charger attempting a burnout, failing, and bumping into the Cybertruck. The Cybertruck owner likely appreciated the video, in part because it showed the driver of the Dodge Charger absolutely freaking out after the incident.

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The Cybertruck is not an impregnable vehicle, but it can take bumps pretty well thanks to its thick stainless steel body. Based on this video, it appears that the Cybertruck can even take bumps from a charging Charger, all while chilling and charging at a Supercharger. As for the teens in the Dodge, they likely had to provide a long explanation to authorities after the incident, since the cops were called to the location.

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