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Tesla reopens Wuhan store as China regains footing after COVID-19 outbreak

Tesla Service Center in Dongguan Guangzhou, China (Credit: Tesla)

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The Tesla Store in Wuhan, China, the city known as the center of the Chinese COVID-19 pandemic, officially resumed business on March 30 after a two-month closure.

Vice President of Tesla China Grace Tao shared the update on Weibo around lunchtime in China on Monday. The store located at 690 Jiefang Road in Wuhan at the International Plaza was shut down in early February after COVID-19 flooded through the Chinese city of over 11 million people. Tesla decided to close all of its retail locations in mainland China on February 6.

Tao shared with her followers that, “I received a video from my colleague in Wuhan before the meeting in the morning, and the Guoguang store was officially resumed. Wuhan friends went out to work for the first time in two months.”

Tesla China VP Grace Tao says the company’s store in Wuhan, once the epicenter of COVID-19 cases, has reopened. (Credit: Weibo | Grace Tao Lin-Tesla)

This marks a significant turn of events for the Chinese city that has indicated its death toll from the pandemic could be in the tens of thousands based on local cremation figures, according to NewsweekChina’s number of infected was once exponentially higher than any other country in the world. However, a plateauing in the number of cases thanks to a nationwide quarantine effort from residents has allowed retail locations in some areas to resume business.

Wuhan has allowed many businesses to reopen amidst the virus, as authorities lifted the mandatory quarantine that lasted over two months. Wuhan’s government has permitted retail locations and malls to resume business to revive the world’s second-largest economy.

While residents are now being allowed to go out and shop in local malls and shopping centers, they are required to stay within the Hubei province that the city of Wuhan is located in until April 8.

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Virtually every company in the world has felt the economic effects of the COVID-19 virus, and Tesla is undoubtedly no exception. The electric car maker has made every effort to keep customers and employees in China safe.

Tesla implemented home deliveries, unlimited Supercharging, and webcam-based customer service at many of its Chinese stores. This allowed customers to continue taking delivery of their vehicles or allowed new customers to ask questions to Tesla advisors at the retail location nearest to their residence.

For employees in China, Tesla took several measures to ensure safety and health for its workers. After the Giga Shanghai production facility was forced to close down for an extended period after the Chinese New Year, it reopened on February 10. Employees at the first Gigafactory outside of the United States were shuttled to work in large buses. Still, the intense spread of the virus caused the company to explore several additional measures that included daily disinfection of the facility, and body temperature checks before employees clocked in for their shift.

The reopening of Tesla’s retail location in Wuhan brings economic support to the employees of the store, and the company overall. While Tesla has implemented several ways to limit the damage that the pandemic has done to its business in China, face-to-face interactions at the Tesla store can officially resume.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla gamifies Supercharging with new ‘Charging Passport’

It will also include things like badges for special charging spots, among other metrics that will show all of the different places people have traveled to plug in for range.

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Credit: MarcoRP | X

Tesla is gamifying its Supercharging experience by offering a new “Charging Passport,” hoping to add a new layer to the ownership experience.

While it is not part of the Holiday Update, it is rolling out around the same time and offers a handful of cool new features.

Tesla’s Charging Passport will be available within the smartphone app and will give a yearly summary of your charging experience, helping encapsulate your travel for that year.

It will also include things like badges for special charging spots, among other metrics that will show all of the different places people have traveled to plug in for range.

Tesla will include the following metrics within the new Charging Passport option within the Tesla app:

  • Charging badges: Iconic charging badges for visiting places like the Tesla Diner, Oasis Supercharger, etc., Explorer Badge, and more
  • Total Unique Superchargers Visited
  • Total Charging Sessions
  • Total Miles Added during Charging Sessions
  • Top Charging Day
  • Longest Trip
  • Favorite Charging Locations

This will give people a unique way to see their travels throughout the year, and although it is not necessarily something that is needed or adds any genuine value, it is something that many owners will like to look back on. After all, things like Spotify Wrapped and Apple Music Replay have been a great way for people to see what music they listened to throughout the year.

This is essentially Tesla’s version of that.

With a handful of unique Superchargers already active, Tesla is also building some new ones, like a UFO-inspired location in New Mexico, near Roswell.

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Tesla is building a new UFO-inspired Supercharger in the heart of Alien country

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Tesla launches its coolest gift idea ever just a few weeks after it was announced

“Gift one month of Full Self-Driving (Supervised), which allows the vehicle to drive itself almost anywhere with minimal intervention.”

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Credit: Tesla

Tesla has launched its coolest gift idea ever, just a few weeks after it was announced.

Tesla is now giving owners the opportunity to gift Full Self-Driving for one month to friends or family through a new gifting program that was suggested to the company last month.

The program will enable people to send a fellow Tesla owner one month of the company’s semi-autonomous driving software, helping them to experience the Full Self-Driving suite and potentially help Tesla gain them as a subscriber of the program, or even an outright purchase.

Tesla has officially launched the program on its Shop. Sending one month of Full Self-Driving costs $112:

“Gift one month of Full Self-Driving (Supervised), which allows the vehicle to drive itself almost anywhere with minimal intervention. All sales are final. Can only be purchased and redeemed in the U.S. This gift card is valued at $112.00 and is intended to cover the price of one month of FSD (Supervised), including up to 13% sales tax. It is not guaranteed to cover the full monthly price if pricing or tax rates change. This gift card can be stored in Tesla Wallet and redeemed toward FSD (Supervised) or any other Tesla product or service that accepts gift card payments.”

Tesla has done a great job of expanding Full Self-Driving access over the past few years, especially by offering things like the Subscription program, free trials through referrals, and now this gift card program.

Gifting Full Self-Driving is another iteration of Tesla’s “butts in seats” strategy, which is its belief that it can flip consumers to its vehicles and products by simply letting people experience them.

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There is also a reason behind pushing Full Self-Driving so hard, and it has to do with CEO Elon Musk’s compensation package. One tranche requires Musk to achieve a certain number of active paid Full Self-Driving subscriptions.

More people who try the suite are likely to pay for it over the long term.

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Tesla expands Robotaxi app access once again, this time on a global scale

Tesla said recently it plans to launch Robotaxi in Miami, Houston, Las Vegas, Phoenix, and Dallas.

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Credit: Grok

Tesla has expanded Robotaxi app access once again, but this time, it’s on a much broader scale as the company is offering the opportunity for those outside of North America to download the app.

Tesla Robotaxi is the company’s early-stage ride-hailing platform that is active in Texas, California, and Arizona, with more expansion within the United States planned for the near future.

Tesla said recently it plans to launch Robotaxi in Miami, Houston, Las Vegas, Phoenix, and Dallas.

The platform has massive potential, and Tesla is leaning on it to be a major contributor to even more disruption in the passenger transportation industry. So far, it has driven over 550,000 miles in total, with the vast majority of this coming from the Bay Area and Austin.

First Look at Tesla’s Robotaxi App: features, design, and more

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However, Tesla is focusing primarily on rapid expansion, but most of this is reliant on the company’s ability to gain regulatory permission to operate the platform in various regions. The expansion plans go well outside of the U.S., as the company expanded the ability to download the app to more regions this past weekend.

So far, these are the areas it is available to download in:

  • Japan
  • Thailand
  • Hong Kong
  • South Korea
  • Australia
  • Taiwan
  • Macau
  • New Zealand
  • Mexico
  • U.S.
  • Canada

Right now, while Tesla is focusing primarily on expansion, it is also working on other goals that have to do with making it more widely available to customers who want to grab a ride from a driverless vehicle.

One of the biggest goals it has is to eliminate safety monitors from its vehicles, which it currently utilizes in Austin in the passenger’s seat and in the driver’s seat in the Bay Area.

A few weeks ago, Tesla started implementing a new in-cabin data-sharing system, which will help support teams assist riders without anyone in the front of the car.

Tesla takes a step towards removal of Robotaxi service’s safety drivers

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As Robotaxi expands into more regions, Tesla stands to gain tremendously through the deployment of the Full Self-Driving suite for personal cars, as well as driverless Robotaxis for those who are just hailing rides.

Things have gone well for Tesla in the early stages of the Robotaxi program, but expansion will truly be the test of how things operate going forward. Navigating local traffic laws and gaining approval from a regulatory standpoint will be the biggest hurdle to jump.

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