Connect with us
Tesla Service Center in Dongguan Guangzhou, China Tesla Service Center in Dongguan Guangzhou, China

News

Tesla reopens Wuhan store as China regains footing after COVID-19 outbreak

Tesla Service Center in Dongguan Guangzhou, China (Credit: Tesla)

Published

on

The Tesla Store in Wuhan, China, the city known as the center of the Chinese COVID-19 pandemic, officially resumed business on March 30 after a two-month closure.

Vice President of Tesla China Grace Tao shared the update on Weibo around lunchtime in China on Monday. The store located at 690 Jiefang Road in Wuhan at the International Plaza was shut down in early February after COVID-19 flooded through the Chinese city of over 11 million people. Tesla decided to close all of its retail locations in mainland China on February 6.

Tao shared with her followers that, “I received a video from my colleague in Wuhan before the meeting in the morning, and the Guoguang store was officially resumed. Wuhan friends went out to work for the first time in two months.”

Tesla China VP Grace Tao says the company’s store in Wuhan, once the epicenter of COVID-19 cases, has reopened. (Credit: Weibo | Grace Tao Lin-Tesla)

This marks a significant turn of events for the Chinese city that has indicated its death toll from the pandemic could be in the tens of thousands based on local cremation figures, according to NewsweekChina’s number of infected was once exponentially higher than any other country in the world. However, a plateauing in the number of cases thanks to a nationwide quarantine effort from residents has allowed retail locations in some areas to resume business.

Wuhan has allowed many businesses to reopen amidst the virus, as authorities lifted the mandatory quarantine that lasted over two months. Wuhan’s government has permitted retail locations and malls to resume business to revive the world’s second-largest economy.

While residents are now being allowed to go out and shop in local malls and shopping centers, they are required to stay within the Hubei province that the city of Wuhan is located in until April 8.

Virtually every company in the world has felt the economic effects of the COVID-19 virus, and Tesla is undoubtedly no exception. The electric car maker has made every effort to keep customers and employees in China safe.

Tesla implemented home deliveries, unlimited Supercharging, and webcam-based customer service at many of its Chinese stores. This allowed customers to continue taking delivery of their vehicles or allowed new customers to ask questions to Tesla advisors at the retail location nearest to their residence.

For employees in China, Tesla took several measures to ensure safety and health for its workers. After the Giga Shanghai production facility was forced to close down for an extended period after the Chinese New Year, it reopened on February 10. Employees at the first Gigafactory outside of the United States were shuttled to work in large buses. Still, the intense spread of the virus caused the company to explore several additional measures that included daily disinfection of the facility, and body temperature checks before employees clocked in for their shift.

The reopening of Tesla’s retail location in Wuhan brings economic support to the employees of the store, and the company overall. While Tesla has implemented several ways to limit the damage that the pandemic has done to its business in China, face-to-face interactions at the Tesla store can officially resume.

Advertisement
-

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

Advertisement
Comments

News

Tesla Cybercab uses a unique strategy for picking up the right rider

Published

on

Credit: ARTSIMAGE | X

Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.

Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.

This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.

Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.

Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.

Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.

Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.

Advertisement
-

Tesla will launch Cybercab on September 3

Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.

Continue Reading

News

Tesla ends in-house wrap service that always seemed like a short-term program

Published

on

Credit: Tesla

Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.

After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.

By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.

Tesla revamps in-house vinyl wrap service with better pricing

It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.

However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:

Advertisement
-

Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.

However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.

Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.

Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.

Continue Reading

News

Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event

Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.

Published

on

By

Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.

While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.

Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.


Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.

Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.

Advertisement
-
Continue Reading