Connect with us
Tesla Service Center in Dongguan Guangzhou, China Tesla Service Center in Dongguan Guangzhou, China

News

Tesla reopens Wuhan store as China regains footing after COVID-19 outbreak

Tesla Service Center in Dongguan Guangzhou, China (Credit: Tesla)

Published

on

The Tesla Store in Wuhan, China, the city known as the center of the Chinese COVID-19 pandemic, officially resumed business on March 30 after a two-month closure.

Vice President of Tesla China Grace Tao shared the update on Weibo around lunchtime in China on Monday. The store located at 690 Jiefang Road in Wuhan at the International Plaza was shut down in early February after COVID-19 flooded through the Chinese city of over 11 million people. Tesla decided to close all of its retail locations in mainland China on February 6.

Tao shared with her followers that, “I received a video from my colleague in Wuhan before the meeting in the morning, and the Guoguang store was officially resumed. Wuhan friends went out to work for the first time in two months.”

Tesla China VP Grace Tao says the company’s store in Wuhan, once the epicenter of COVID-19 cases, has reopened. (Credit: Weibo | Grace Tao Lin-Tesla)

This marks a significant turn of events for the Chinese city that has indicated its death toll from the pandemic could be in the tens of thousands based on local cremation figures, according to NewsweekChina’s number of infected was once exponentially higher than any other country in the world. However, a plateauing in the number of cases thanks to a nationwide quarantine effort from residents has allowed retail locations in some areas to resume business.

Wuhan has allowed many businesses to reopen amidst the virus, as authorities lifted the mandatory quarantine that lasted over two months. Wuhan’s government has permitted retail locations and malls to resume business to revive the world’s second-largest economy.

Advertisement

While residents are now being allowed to go out and shop in local malls and shopping centers, they are required to stay within the Hubei province that the city of Wuhan is located in until April 8.

Virtually every company in the world has felt the economic effects of the COVID-19 virus, and Tesla is undoubtedly no exception. The electric car maker has made every effort to keep customers and employees in China safe.

Tesla implemented home deliveries, unlimited Supercharging, and webcam-based customer service at many of its Chinese stores. This allowed customers to continue taking delivery of their vehicles or allowed new customers to ask questions to Tesla advisors at the retail location nearest to their residence.

For employees in China, Tesla took several measures to ensure safety and health for its workers. After the Giga Shanghai production facility was forced to close down for an extended period after the Chinese New Year, it reopened on February 10. Employees at the first Gigafactory outside of the United States were shuttled to work in large buses. Still, the intense spread of the virus caused the company to explore several additional measures that included daily disinfection of the facility, and body temperature checks before employees clocked in for their shift.

Advertisement

The reopening of Tesla’s retail location in Wuhan brings economic support to the employees of the store, and the company overall. While Tesla has implemented several ways to limit the damage that the pandemic has done to its business in China, face-to-face interactions at the Tesla store can officially resume.

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

Advertisement
Comments

News

Tesla expands ridesharing service in California to new hotspot

Published

on

Credit: Tesla

Tesla has extended its Bay Area ride-hailing service to include pickups and drop-offs at San Francisco International Airport (SFO). The update, shared via the company’s official channels on July 21, allows users in the region to request rides directly to and from one of California’s busiest airports.

The expansion builds on Tesla’s secured limousine permit for SFO operations. Public records show the permit became effective March 20, 2026, and remains active through January 31, 2027. Tesla vehicles operating the service now display authorized limousine permits issued by the City and County of San Francisco.

Advertisement

Tesla’s ride-hailing program in California relies on Model Y vehicles equipped with Full Self-Driving (Supervised) technology. Human safety drivers remain present in compliance with state regulations, distinguishing the service from fully driverless operations.

The Bay Area geofence covers a broad area spanning north of San Francisco to south of San Jose, offering extensive connectivity across the region.

UPDATE: Elon Musk reveals why Tesla didn’t say ‘Robotaxi’ upon California launch

This SFO addition follows earlier progress at other Bay Area airports. Tesla previously expanded service to San Jose Mineta International Airport (SJC) in late 2025. The company had engaged with SFO, SJC, and Oakland International Airport officials as early as September 2025 to secure necessary approvals for passenger transport.

Advertisement

The service provides a new option for travelers seeking electric, app-based transportation integrated with Tesla’s ecosystem. Rides are booked through Tesla’s dedicated ride-hailing application, which handles matching, routing, and payments. Pricing follows standard ride-hailing models, with potential adjustments based on distance, time, and demand.

Tesla’s California ride-hailing program launched in July 2025 with an initial invite-only rollout in the Bay Area. It started alongside operations in Austin, Texas, marking the company’s second major U.S. market.

The Bay Area remains a primary focus in California, with service centered on high-demand corridors connecting residential, commercial, and now major transportation hubs. This latest airport integration represents a practical step in Tesla’s broader mobility ambitions within the state.

Advertisement
Continue Reading

News

Tesla reveals 2026 Summer Update with crazy fixes to Nav and more

Published

on

Credit: Tesla

Tesla has officially revealed its 2026 Summer Update, which comes with a variety of crazy new features, including Navigation fixes that owners have been wanting for months.

Tesla routinely releases a larger update with the Spring, Summer, Fall, and Winter updates, where it ships a variety of new features, bug fixes, and other additions to customer cars.

The 2026 Spring Update featured things like “Hey Grok” voice assistance, a redesigned self-driving app, Unreal Engine visual upgrades, and more.

Tesla’s Summer Release has about ten new features; we’ll show you each and detail them below:

New Grok Voice Commands

“Grok can now make phone calls, search and play music, adjust climate, open the glovebox, and answer questions about your Tesla.”

Advertisement

Self-Driving Stats in Mobile App

“View and share self-driving stats from the mobile app.”

Caraoke With Scoring

“Caraoke now scores your singing while in Park. High scores are saved to your Tesla profile.”

Automatic Navigation

“Automatic Navigation now adapts to your routine.

In addition to Home, Work, and upcoming calendar events, your vehicle can now suggest and route to places you visit regularly – like a school drop-off on the way to work, or the gym on the way home.”

Advertisement

Preferred Routes

“For a more personalized experience, navigation now prioritizes routes that you’ve taken before”

Set Arrival Energy from Mobile App

“Set your desired Arrival Energy from your phone.”

Send Custom Wraps from Mobile App

“Skip the USB drive and upload a custom wrap of your car from the mobile app. Instructions for creating a custom wrap here: https://github.com/teslamotors/custom-wraps.”

Rear Display Lock

“Kids can watch content on the rear screen, but only the front row can control it through the rear screen app.”

Advertisement

Other Improvements

  • Find Superchargers by name when searching for a destination
  • Add Apple Music songs to queue from search and artist page
  • Set your preferred zoom level for the Self-Driving visualization
  • Intro animations for new Model 3 and Y
Continue Reading

News

Tesla’s reason for Starlink integration on Cybercab might surprise you

Published

on

Credit: Tesla

Tesla’s reason for Starlink integration on Cybercab might surprise you, as the company’s Head of AI, Ashok Elluswamy, finally shed some light on the reason they are putting a satellite internet terminal on its ride-hailing-geared vehicle.

On Monday, Tesla officially confirmed that it would integrate Starlink V5 terminals into Cybercab vehicles, something many Tesla fans had figured the company would do, as the vehicle is primarily geared toward giving rides without any passenger intervention.

Advertisement

The ability to access the internet would allow riders to work or play in the car with their devices. It seemed like a more-than-reasonable feature to add to the Cybercab, which made its way off the production lines for the first time earlier this year.

Tesla reveals first vehicle model to receive Starlink integration

However, the move is not for the rider, as Elluswamy confirmed on Monday night. Instead, it’s actually for Tesla to be able to have a constant connection to the cars in the Robotaxi fleet so it can troubleshoot issues, contact riders, or resolve other issues.

Elluswamy said:

Advertisement

“It is still not required for safe operation of the vehicle. Connectivity is primarily meant for navigation, customer service and, in general, fleet management.”

Many initially assumed the option of constant connectivity would be enabled on the Cybercab for passenger entertainment or work. With the Cybercab, passengers won’t be doing anything but enjoying the ride, so it seemed more than logical that they would be hanging out with Starlink internet access as an amenity.

Advertisement

However, Tesla’s primary concern with Robotaxi is safety, and nailing these first unsupervised rides is a crucial step to setting a good narrative on how effective driverless transportation can be.

Being able to get in touch with passengers or a vehicle if something is wrong is a crucial part of the overall experience, and preventative measures are being taken by Tesla to ensure a smooth process, even in the worst-case.

Continue Reading