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Tesla needs to “care” more to solve build quality issues, auto vet claims

Credit: Tesla

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Automotive veteran Sandy Munro thinks that Tesla’s build quality issues can be solved by one simple step: caring more about the product.

A recent interview with Alex Guberman of E for Electric revealed that Munro, while a Tesla fan, is concerned about the build quality issues that have been talked about with the company’s most recent vehicles, especially the Model Y.

When talking about the problems the electric automaker was having, Munro certainly didn’t hold back. He used past examples of his career as his evidence that something in Tesla’s production lines doesn’t seem right.

“When I was at Ford, I was brought into plants because the quality was poor,” Munro said. “I was not a very pleasant person to deal with if I didn’t get what I wanted. If it wasn’t perfect, I was not your best friend. I’d move people out. I’d move new people in. Occasionally, I’d fire only executives or supervisors or managers. I’d fire them because it was their job to make sure that everything worked.”

Munro is not entirely confident that the same thing is going on in Fremont.

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“I don’t think that happens at Tesla. I don’t think they care enough to really go in and do what they need to do to make the body a perfect product.”

Tesla has battled numerous points of criticism from automotive enthusiasts and some owners of the company’s vehicles. However, many of these issues have been confronted openly by Elon Musk, the CEO of the electric automaker.

In a leaked email from June, Musk told company employees that minimizing the number of errors during production was crucial to the future of Tesla. “It is extremely important for us to ramp Model Y production and minimize rectification needs. I want you to know that it really makes a difference to Tesla right now,” Musk wrote.

Tesla has experienced some supply chain ramp challenges, which is expected with new products. Add the month-and-a-half layoff that the Fremont plant had due to the COVID-19 pandemic, and there are undoubtedly going to be some issues with manufacturing.

Musk highlighted that the Model Y was the top priority for production and manufacturing engineering in the email as well, indicating that the quality control issues would be confronted head-on.

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It is important to note that all automakers experience issues within manufacturing from time to time. Not every car that rolls off of a production line is going to be a perfect prototype. Whether it is built by a robot or by a human, mistakes are going to happen. It is the car company’s job to fix the problem by finding solutions, which Tesla has been vocal about doing.

Munro has been openly supportive of Tesla’s mission and products in recent memory. After teardowns of both the Model 3 and Model Y, Munro has encountered several media outlets that have attempted to pull thoughts about Tesla from his mouth.

While most interviews have shown Munro’s support for the electric automaker, Guberman had the unique opportunity to hear some of the more critical thoughts that the auto vet had to say about Tesla’s cars.

Tesla is expanding its production line for the Model Y at the Fremont factory to keep up with increases in demand. The addition of supplementary production lines could help the company keep up with its targets and not rush the manufacturing process, which could also improve the build quality of the electric crossover.

Watch Sandy Munro’s interview with Alex Guberman from E for Electric below.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla gamifies Supercharging with new ‘Charging Passport’

It will also include things like badges for special charging spots, among other metrics that will show all of the different places people have traveled to plug in for range.

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Credit: MarcoRP | X

Tesla is gamifying its Supercharging experience by offering a new “Charging Passport,” hoping to add a new layer to the ownership experience.

While it is not part of the Holiday Update, it is rolling out around the same time and offers a handful of cool new features.

Tesla’s Charging Passport will be available within the smartphone app and will give a yearly summary of your charging experience, helping encapsulate your travel for that year.

It will also include things like badges for special charging spots, among other metrics that will show all of the different places people have traveled to plug in for range.

Tesla will include the following metrics within the new Charging Passport option within the Tesla app:

  • Charging badges: Iconic charging badges for visiting places like the Tesla Diner, Oasis Supercharger, etc., Explorer Badge, and more
  • Total Unique Superchargers Visited
  • Total Charging Sessions
  • Total Miles Added during Charging Sessions
  • Top Charging Day
  • Longest Trip
  • Favorite Charging Locations

This will give people a unique way to see their travels throughout the year, and although it is not necessarily something that is needed or adds any genuine value, it is something that many owners will like to look back on. After all, things like Spotify Wrapped and Apple Music Replay have been a great way for people to see what music they listened to throughout the year.

This is essentially Tesla’s version of that.

With a handful of unique Superchargers already active, Tesla is also building some new ones, like a UFO-inspired location in New Mexico, near Roswell.

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Tesla is building a new UFO-inspired Supercharger in the heart of Alien country

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Tesla launches its coolest gift idea ever just a few weeks after it was announced

“Gift one month of Full Self-Driving (Supervised), which allows the vehicle to drive itself almost anywhere with minimal intervention.”

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Credit: Tesla

Tesla has launched its coolest gift idea ever, just a few weeks after it was announced.

Tesla is now giving owners the opportunity to gift Full Self-Driving for one month to friends or family through a new gifting program that was suggested to the company last month.

The program will enable people to send a fellow Tesla owner one month of the company’s semi-autonomous driving software, helping them to experience the Full Self-Driving suite and potentially help Tesla gain them as a subscriber of the program, or even an outright purchase.

Tesla has officially launched the program on its Shop. Sending one month of Full Self-Driving costs $112:

“Gift one month of Full Self-Driving (Supervised), which allows the vehicle to drive itself almost anywhere with minimal intervention. All sales are final. Can only be purchased and redeemed in the U.S. This gift card is valued at $112.00 and is intended to cover the price of one month of FSD (Supervised), including up to 13% sales tax. It is not guaranteed to cover the full monthly price if pricing or tax rates change. This gift card can be stored in Tesla Wallet and redeemed toward FSD (Supervised) or any other Tesla product or service that accepts gift card payments.”

Tesla has done a great job of expanding Full Self-Driving access over the past few years, especially by offering things like the Subscription program, free trials through referrals, and now this gift card program.

Gifting Full Self-Driving is another iteration of Tesla’s “butts in seats” strategy, which is its belief that it can flip consumers to its vehicles and products by simply letting people experience them.

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There is also a reason behind pushing Full Self-Driving so hard, and it has to do with CEO Elon Musk’s compensation package. One tranche requires Musk to achieve a certain number of active paid Full Self-Driving subscriptions.

More people who try the suite are likely to pay for it over the long term.

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Tesla expands Robotaxi app access once again, this time on a global scale

Tesla said recently it plans to launch Robotaxi in Miami, Houston, Las Vegas, Phoenix, and Dallas.

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Credit: Grok

Tesla has expanded Robotaxi app access once again, but this time, it’s on a much broader scale as the company is offering the opportunity for those outside of North America to download the app.

Tesla Robotaxi is the company’s early-stage ride-hailing platform that is active in Texas, California, and Arizona, with more expansion within the United States planned for the near future.

Tesla said recently it plans to launch Robotaxi in Miami, Houston, Las Vegas, Phoenix, and Dallas.

The platform has massive potential, and Tesla is leaning on it to be a major contributor to even more disruption in the passenger transportation industry. So far, it has driven over 550,000 miles in total, with the vast majority of this coming from the Bay Area and Austin.

First Look at Tesla’s Robotaxi App: features, design, and more

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However, Tesla is focusing primarily on rapid expansion, but most of this is reliant on the company’s ability to gain regulatory permission to operate the platform in various regions. The expansion plans go well outside of the U.S., as the company expanded the ability to download the app to more regions this past weekend.

So far, these are the areas it is available to download in:

  • Japan
  • Thailand
  • Hong Kong
  • South Korea
  • Australia
  • Taiwan
  • Macau
  • New Zealand
  • Mexico
  • U.S.
  • Canada

Right now, while Tesla is focusing primarily on expansion, it is also working on other goals that have to do with making it more widely available to customers who want to grab a ride from a driverless vehicle.

One of the biggest goals it has is to eliminate safety monitors from its vehicles, which it currently utilizes in Austin in the passenger’s seat and in the driver’s seat in the Bay Area.

A few weeks ago, Tesla started implementing a new in-cabin data-sharing system, which will help support teams assist riders without anyone in the front of the car.

Tesla takes a step towards removal of Robotaxi service’s safety drivers

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As Robotaxi expands into more regions, Tesla stands to gain tremendously through the deployment of the Full Self-Driving suite for personal cars, as well as driverless Robotaxis for those who are just hailing rides.

Things have gone well for Tesla in the early stages of the Robotaxi program, but expansion will truly be the test of how things operate going forward. Navigating local traffic laws and gaining approval from a regulatory standpoint will be the biggest hurdle to jump.

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