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Tesla taxi service in Netherlands wins fight for free, unlimited Supercharger use

Tesla Amsterdam Zuidoost Supercharger [Credit: clophi via Teslarati App]

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A taxi driver in the Netherlands who pilots one of Tesla’s all-electric vehicles scored a significant victory on Friday over the commercial use of Tesla’s charging stations including its high-powered Supercharger network.

A civil service judge from the Court of Amsterdam ruled in favor of a claimant who filed suit against Tesla Motors Netherlands BV, stating that the self-employed taxi driver for Schipoltaxi must be allowed the free and unlimited use of Tesla’s chargers, including usage of the often congested Supercharger station at the company’s Amsterdam location.

“Car manufacturer Tesla must allow a taxi driver unlimited and free of charge to use his super-fast charging stations, also at the Amsterdam Zuidoost location,” reads the ruling.

According to the (translated) court statement, the claimant purchased a Tesla Model S with 85 kWh battery in 2014, with the mutual understanding between Tesla and the buyer that the vehicle would be used as a taxi service. The claimant states, “At the time of the conclusion of our (purchase) agreement, it was expressly agreed at the time that I would be allowed to use all supercharges from Tesla in the world free of charge and without any restrictions. At the time of the conclusion of our agreement, it was entirely clear to Tesla that the vehicle purchased by me would be used as a taxi.”

The claimant brought forth a passage from Tesla’s website, which at the time indicated that buyers of a Model S or Model X before January 31, 2018, would have free, unlimited Supercharging that’s also transferable when the vehicle was sold. In their suit against the California-based electric carmaker, the claimant cited an email that was sent by Tesla that would go against the company’s messaging of free and unlimited use of Supercharging.

As read in the court statement:

In an e-mail dated 11 January 2018, Tesla informed a number of taxi drivers, including [the plaintiff], among other things:

” Increasingly, we are seeing a commercial use of the Supercharger (one of the charging stations for the Tesla, where electricity can be charged at high speed, viz.) In Amsterdam Zuidoost. This Supercharger is located at the same location as Tesla’s headquarters for Europe, also service center as well as sales location. This increasingly leads to queues for the Supercharger during peak hours and an unclear, and sometimes even dangerous (traffic) situation, for customers, employees, suppliers and other visitors. In view of (traffic) safety at this location, we reserve the right to change the access for taxis to this Supercharger in Amsterdam-Zuidoost after 31 January 2018, especially during peak hours, from 7:00 to 22 :00h, to limit. “

On the same day, [the plaintiff] protested against it by e-mail. This e-mail states, among other things: 
” At the time of the conclusion of our (purchase) agreement, it was expressly agreed at the time that I would be allowed to use all supercharges from Tesla in the world free of charge and without any restrictions. At the time of the conclusion of our agreement, it was entirely clear to Tesla that the vehicle purchased by me would be used as a taxi .”

The latest ruling in favor of the Tesla taxi driver brings to light a hot topic of whether individuals and companies that have purchased a single or fleet of Tesla Model S and X, under Tesla’s narrative that buyers will have “free for life” Supercharging, can, in fact, use the vehicle(s) for commercial purposes. For the many taxi and livery services that have founded their business models largely around the financial upside of having free fuel, their livelihood depends on it. The vast majority would argue that they’re providing Tesla with free advertising to every passenger they transport, by showcasing the vehicle and benefits of driving electric to a potentially new customer.

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Other Tesla taxi services like Southern California-based Tesloop, which has risen to popularity among its passengers including celebrity clientele, yet unpopular among some local Tesla owners who claim that the company is occupying much-needed Tesla Supercharger stalls, tout the benefits of being able to drive a vehicle for nearly a half million miles while having virtually no maintenance costs.

While the court ruling in the Netherlands may appear in favor of the Tesla taxi driver, you as a buyer or owner, be it for personal or commercial use, are encouraged to look at Tesla’s Supercharger policy through a wider lens. Play a part in the company’s mission to accelerate the advent of sustainable transport by bringing compelling mass market electric cars to market.

Gene has been obsessed with cars since before he could legally sit in the front seat. Writer, researcher, unofficial CS support, accountant, native suit guy when needed, and overall stick poker. He approaches every story the way he approaches a road trip: with too much enthusiasm, not enough planning, and a surprisingly good outcome. gene@teslarati.com

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Tesla Cybercab uses a unique strategy for picking up the right rider

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Credit: ARTSIMAGE | X

Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.

Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.

This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.

Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.

Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.

Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.

Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.

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Tesla will launch Cybercab on September 3

Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.

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Tesla ends in-house wrap service that always seemed like a short-term program

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Credit: Tesla

Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.

After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.

By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.

Tesla revamps in-house vinyl wrap service with better pricing

It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.

However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:

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Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.

However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.

Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.

Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.

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Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event

Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.

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Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.

While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.

Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.


Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.

Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.

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