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Tesla to roll out software update to fix windshield defrosting issue on 26k vehicles

(Credit: Jerry Rig Everything)

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Tesla is rolling out an over-the-air software update that would allow the company to address a windshield defrosting issue present in vehicles that are equipped with a heat pump. A total of 26,681 vehicles are affected by the issue, according to the National Highway Traffic Safety Administration’s (NHTSA) Safety Recall Report. 

Vehicles that are part of the “recall” include 2021-2022 Tesla Model S, 2020-2022 Tesla Model Y, 2021-2022 Tesla Model 3, and 2021-2022 Tesla Model X. The US regulator noted in its Safety Recall Report that a software error in the affected vehicles may cause a valve at the cars’ heat pumps to open unintentionally, resulting in refrigerant being trapped inside the evaporator. This could adversely affect a vehicle’s defrosting performance. 

 

While the issue is quite notable, Tesla notes that it is not aware of any crashes, injuries, or fatalities related to the affected vehicles’ heat pump issue. 

A chronology of the heat pump issue was outlined in the NHTSA’s Safety Recall Report. As per the document, Tesla began rolling out firmware release 2021.44 and subsequent releases through firmware release 2021.44.30.6 to affected vehicles on or about December 10, 2021. Later that month, the company started receiving complaints from customers about the loss of heating performance in extreme weather conditions. 

An investigation to find the root cause of the issue was commenced then. By January 11, 2022, it was determined that the lack of software command to close the Electronic Expansion Valve (EXV) after communication interruptions in firmware release 2021.44 through 2021.44.30.6 was a potential cause of the problem. Software update 2021.44.30.7 and later releases, which reintroduced a software command to close the EXV, was rolled out on January 15, 2022, as a precautionary measure. 

Tesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaints

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Following discussions with the NHTSA’s Office of Vehicle Safety Compliance and Transport Canada about consumer complaints, Tesla conducted tests to assess the compliance of new vehicles delivered with the software command found in firmware release 2021.44 through 2021.44.30.6. Unfortunately, the results of these tests revealed that new vehicles delivered with firmware release 2021.44 through 2021.44.30.6 may still present issues in worst-case scenarios.

After confirming the root cause of the issue, a recall determination was made for the affected vehicles on January 26, 2022, the final day of the compliance tests. The affected vehicle population for the recall was then expanded out of an abundance of caution on February 7, 2022, to incorporate vehicles that are currently running firmware release 2021.44 through 2021.44.30.6, but are yet to install firmware release 2021.44.30.7 or later. 

The remedy for the issue was outlined in the NHTSA’s Safety Recall Notice. As per the document, the fix for the issue would be rolled out through firmware release 2021.44.30.7. The update, similar to Tesla’s other key patches for its vehicles, would be released over-the-air and completely free of charge. 

“Firmware release 2021.44.30.7 and later releases remedy the condition by reintroducing a software command to close the EXV, thereby preventing refrigerant from entering the evaporator. No further action is necessary from owners whose vehicles are equipped with firmware release 2021.44.30.7 or a later release. 

“Tesla does not plan to include a statement in the Part 577 owner notification about reimbursement for pre-notice repairs to owners since all of the affected vehicles remain covered under the new vehicle warranty, and owners will receive the remedy free of charge with an OTA firmware release.”

The NHTSA’s Safety Recall Report for Tesla’s heat pump issue can be viewed below. 

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RCLRPT-22V050-2023 by Simon Alvarez on Scribd

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla Cybercab improvements are already on the minds of company engineers

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Credit: Tesla Europe & Middle East | X

Tesla Cybercab might have just rolled out to the public as it entered the company’s Robotaxi suite in Austin this past week. However, the vehicle might already be on its way to becoming even better, as the company is asking riders to describe what they’d like to see improved with the Cybercab.

Tesla sent a rider experience survey to Cybercab passengers only days after paid rides began in Austin. The questionnaire asks how satisfied riders were with the overall trip. Then it requests star ratings for availability and wait time, door functionality, vehicle touchscreen, mobile app experience, seat comfort, interior space, ride comfort, cleanliness, and cargo space.

A later section asks which features riders would most like to have and allows selection of up to three items from a list that includes heated seats, ventilated seats, fully reclining seats, a tray table, a wireless phone charger, a better sound system, and more storage. Respondents may also choose none of these or write in another idea. The survey closes with a recommendation score from zero to ten.

This rapid request for input illustrates Tesla’s habit of treating early users as collaborators rather than mere customers. The company has long refined vehicles through software updates and hardware changes informed by real-world use across its passenger cars.

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Collecting structured opinions so soon after commercial service started shows the same mindset applied to a purpose-built autonomous taxi. The questions themselves reveal an openness to cabin changes even after the first vehicles reached public streets, which is no surprise.

Tesla has always hoped to cater a great experience to anyone in its vehicles, which is why so many fan-requested features have made it into its vehicles.

Replies already circulating online favor reclining seats, tray tables, wireless charging, improved audio, and extra room when seats fold back.

Tesla Cybercabs narrowly miss deadly Amazon cargo plane crash

Those preferences point toward comfort upgrades that Tesla can implement in later production batches or through cabin revisions. Because the Cybercab is designed around software first principles, many requested amenities can arrive faster than in traditional automakers.

Tesla’s willingness to survey riders immediately after launch therefore makes near-term cabin and experience improvements likely as the team reviews responses and iterates toward a more refined robotaxi people will choose daily.

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Tesla Cybertruck engineer reveals new changes in ‘constantly evolving’ pickup

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Credit: Joe Tegtmeyer | YouTube

Tesla Cybertruck Lead Engineer Wes Morrill revealed the company has made several changes to the all-electric pickup, which he calls a “living thing, constantly evolving and improving.”

Cybertruck is manufactured at Tesla’s Gigafactory Texas just outside of Austin, and over the past few years, Tesla has continued to make small changes to the pickup to improve everything from cost, reliability, serviceablility, and manufacturability.

“The finish line isn’t getting to production. A product is a living thing, constantly evolving and improving,” Morrill added.

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Some of those changes are yet to be revealed, but perhaps the most notable one was the change Tesla made to the aero shield that sits underneath the truck. In the past, it was aluminum, but now the Cybertruck is using a self-reinforcing polypropylene.

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Morrill said that the polypropylene is “stretched into fibers and then laminated into the form,” and is much more durable, much lighter, and significantly cheaper than aluminum when it is manufactured this way.

It also enabled some improvements in the geometry of the Cybertruck, improving the manufacturing around the bolts and edges, in addition to minor form changes. These all benefitted the Cybertruck in more ways than one: specifically with durability and improved drag.

Typically, Teslas are not necessarily identified by model year because these changes are fluid and occur when the company sees fit to implement them. It is not like other automotive companies, which usually make sweeping manufacturing changes when building a new model year.

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Instead, Teslas are recognized by their “generation” or “era.” For example, those with a newer Model Y might refer to their car as a “Juniper.” This is the same with Model 3, as many refer to the new body style as the “Highland.”

Tesla’s manufacturing changes are proof of the company’s constant need to improve its products and move things forward with its vehicles. There is no need to drag one’s feet and wait until next year if the product can be made better right now, and that’s precisely what Tesla did with the Cybertruck.

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Tesla Cybercabs narrowly miss deadly Amazon cargo plane crash

An Amazon cargo plane crash near Miami’s airport stopped feet from dozens of Tesla Cybercabs.

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Photorealistic depiction of the Amazon Prime plane crash in Miami on Sep 3, 2026 near a fleet of Tesla Cybercab
Photorealistic depiction of the Amazon Prime plane crash in Miami on Sep 3, 2026 near a fleet of Tesla Cybercab

An Amazon Prime Air Boeing 767 cargo jet overran the runway at Miami International Airport on Sunday afternoon, killing five people and injuring five more. The jet, operated by North Carolina based carrier 21 Air as Flight 7598, touched down around 2 p.m. after arriving from San Juan, Puerto Rico, then crossed the airport perimeter, plowed across NW 67th Avenue and struck multiple vehicles before catching fire, according to the Associated Press.

Photos and video from the scene show the aircraft’s nose stopped within meters of a fenced staging lot holding dozens of gold painted Tesla Cybercabs, the steering wheel free robotaxi Tesla began putting on public roads in Austin last week. Miami-Dade Fire Rescue has confirmed the plane struck “multiple vehicles” but has not said whether any Cybercabs were among them, and neither Tesla nor airport officials have addressed the fleet directly.

The Cybercabs had not yet entered commercial service in Miami. Tesla’s existing Robotaxi operation there runs on modified Model Y vehicles and has been unsupervised since Ashok Elluswamy confirmed the detail on X in July.


Elon Musk offered the briefest of reactions. Replying to a Zero Hedge post about the Cybercabs sitting so close to the wreckage, he wrote a single word: “Weird.” He has not commented further, and Tesla has not issued a statement.

The timing puts Tesla’s newest vehicle near an unrelated but highly visible tragedy just days after its Austin debut, a launch that had already drawn scrutiny from federal regulators. The National Highway Traffic Safety Administration opened an audit how Tesla certified the Cybercab as compliant with federal vehicle safety standards, a process Teslarati covered after the vehicle’s September 3 launch event. That inquiry concerns the car’s lack of a steering wheel and pedals, not the Miami crash.

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Investigators from the FAA and NTSB are focused on the plane, not the parking lot beside it. Flight data reviewed by outlets including Simple Flying show the 767 touched down around 170 knots, well above the 135 to 140 knot range typical for the aircraft, though investigators have not determined a cause. Amazon said it is working with authorities and that its priority is the safety of everyone affected.

Whether any Cybercabs were damaged, and what Tesla plans for the fleet parked near one of the country’s busiest airports, remain open questions.

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