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Tesla to roll out software update to fix windshield defrosting issue on 26k vehicles

(Credit: Jerry Rig Everything)

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Tesla is rolling out an over-the-air software update that would allow the company to address a windshield defrosting issue present in vehicles that are equipped with a heat pump. A total of 26,681 vehicles are affected by the issue, according to the National Highway Traffic Safety Administration’s (NHTSA) Safety Recall Report. 

Vehicles that are part of the “recall” include 2021-2022 Tesla Model S, 2020-2022 Tesla Model Y, 2021-2022 Tesla Model 3, and 2021-2022 Tesla Model X. The US regulator noted in its Safety Recall Report that a software error in the affected vehicles may cause a valve at the cars’ heat pumps to open unintentionally, resulting in refrigerant being trapped inside the evaporator. This could adversely affect a vehicle’s defrosting performance. 

 

While the issue is quite notable, Tesla notes that it is not aware of any crashes, injuries, or fatalities related to the affected vehicles’ heat pump issue. 

A chronology of the heat pump issue was outlined in the NHTSA’s Safety Recall Report. As per the document, Tesla began rolling out firmware release 2021.44 and subsequent releases through firmware release 2021.44.30.6 to affected vehicles on or about December 10, 2021. Later that month, the company started receiving complaints from customers about the loss of heating performance in extreme weather conditions. 

An investigation to find the root cause of the issue was commenced then. By January 11, 2022, it was determined that the lack of software command to close the Electronic Expansion Valve (EXV) after communication interruptions in firmware release 2021.44 through 2021.44.30.6 was a potential cause of the problem. Software update 2021.44.30.7 and later releases, which reintroduced a software command to close the EXV, was rolled out on January 15, 2022, as a precautionary measure. 

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Tesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaints

Following discussions with the NHTSA’s Office of Vehicle Safety Compliance and Transport Canada about consumer complaints, Tesla conducted tests to assess the compliance of new vehicles delivered with the software command found in firmware release 2021.44 through 2021.44.30.6. Unfortunately, the results of these tests revealed that new vehicles delivered with firmware release 2021.44 through 2021.44.30.6 may still present issues in worst-case scenarios.

After confirming the root cause of the issue, a recall determination was made for the affected vehicles on January 26, 2022, the final day of the compliance tests. The affected vehicle population for the recall was then expanded out of an abundance of caution on February 7, 2022, to incorporate vehicles that are currently running firmware release 2021.44 through 2021.44.30.6, but are yet to install firmware release 2021.44.30.7 or later. 

The remedy for the issue was outlined in the NHTSA’s Safety Recall Notice. As per the document, the fix for the issue would be rolled out through firmware release 2021.44.30.7. The update, similar to Tesla’s other key patches for its vehicles, would be released over-the-air and completely free of charge. 

“Firmware release 2021.44.30.7 and later releases remedy the condition by reintroducing a software command to close the EXV, thereby preventing refrigerant from entering the evaporator. No further action is necessary from owners whose vehicles are equipped with firmware release 2021.44.30.7 or a later release. 

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“Tesla does not plan to include a statement in the Part 577 owner notification about reimbursement for pre-notice repairs to owners since all of the affected vehicles remain covered under the new vehicle warranty, and owners will receive the remedy free of charge with an OTA firmware release.”

The NHTSA’s Safety Recall Report for Tesla’s heat pump issue can be viewed below. 

RCLRPT-22V050-2023 by Simon Alvarez on Scribd

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla dominates in the UK with Model Y and Model 3 leading the way

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Credit: Tesla China

Tesla is dominating in the United Kingdom so far through 2025, and with about two weeks left in the year, the Model Y and Model 3 are leading the way.

The Model Y and Model 3 are the two best-selling electric vehicles in the United Kingdom, which is comprised of England, Scotland, Wales, and Northern Ireland, and it’s not particularly close.

According to data gathered by EU-EVs, the Model Y is sitting at 18,890 units for the year, while the Model 3 is slightly behind with 16,361 sales for the year so far.

The next best-selling EV is the Audi Q4 e-tron at 10,287 units, lagging significantly behind but ahead of other models like the BMW i4 and the Audi Q6 e-tron.

The Model Y has tasted significant success in the global market, but it has dominated in large markets like Europe and the United States.

For years, it’s been a car that has fit the bill of exactly what consumers need: a perfect combination of luxury, space, and sustainability.

Both vehicles are going to see decreases in sales compared to 2024; the Model Y was the best-selling car last year, but it sold 32,610 units in the UK. Meanwhile, the Model 3 had reached 17,272 units, which will keep it right on par with last year.

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Tesla announces major milestone in the United Kingdom

Tesla sold 50,090 units in the market last year, and it’s about 8,000 units shy of last year’s pace. It also had a stronger market share last year with 13.2 percent of the sales in the market. With two weeks left in 2025, Tesla has a 9.6 percent market share, leading Volkswagen with 8 percent.

The company likely felt some impact from CEO Elon Musk’s involvement with the Trump administration and, more specifically, his role with DOGE. However, it is worth mentioning that some months saw stronger consumer demand than others. For example, sales were up over 20 percent in February. A 14 percent increase followed this in June.

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Tesla Insurance officially expands to new U.S. state

Tesla’s in-house Insurance program first launched back in late 2019, offering a new way to insure the vehicles that was potentially less expensive and could alleviate a lot of the issues people had with claims, as the company could assess and repair the damage itself.

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Credit: Tesla Insurance

Tesla Insurance has officially expanded to a new U.S. state, its thirteenth since its launch in 2019.

Tesla has confirmed that its in-house Insurance program has officially made its way to Florida, just two months after the company filed to update its Private Passenger Auto program in the state. It had tried to offer its insurance program to drivers in the state back in 2022, but its launch did not happen.

Instead, Tesla refiled the paperwork back in mid-October, which essentially was the move toward initiating the offering this month.

Tesla’s in-house Insurance program first launched back in late 2019, offering a new way to insure the vehicles that was potentially less expensive and could alleviate a lot of the issues people had with claims, as the company could assess and repair the damage itself.

It has expanded to new states since 2019, but Florida presents a particularly interesting challenge for Tesla, as the company’s entry into the state is particularly noteworthy given its unique insurance landscape, characterized by high premiums due to frequent natural disasters, dense traffic, and a no-fault system.

Tesla partners with Lemonade for new insurance program

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Annual average premiums for Florida drivers hover around $4,000 per year, well above the national average. Tesla’s insurance program could disrupt this, especially for EV enthusiasts. The state’s growing EV adoption, fueled by incentives and infrastructure development, aligns perfectly with Tesla’s ecosystem.

Moreover, there are more ways to have cars repaired, and features like comprehensive coverage for battery damage and roadside assistance tailored to EVs address those common painpoints that owners have.

However, there are some challenges that still remain. Florida’s susceptibility to hurricanes raises questions about how Tesla will handle claims during disasters.

Looking ahead, Tesla’s expansion of its insurance program signals the company’s ambition to continue vertically integrating its services, including coverage of its vehicles. Reducing dependency on third-party insurers only makes things simpler for the company’s automotive division, as well as for its customers.

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Tesla Full Self-Driving gets sparkling review from South Korean politician

“Having already ridden in an unmanned robotaxi, the novelty wasn’t as strong for me, but it drives just as well as most people do. It already feels like a completed technology, which gives me a lot to think about.”

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Credit: Soyoung Lee | X

Tesla Full Self-Driving got its first sparkling review from South Korean politician Lee So-young, a member of the country’s National Assembly, earlier this week.

Lee is a member of the Strategy and Finance Committee in South Korea and is a proponent of sustainable technologies and their applications in both residential and commercial settings. For the first time, Lee was able to utilize Tesla’s Full Self-Driving technology as it launched in the country in late November.

Her thoughts on the suite were complimentary to the suite, stating that “it drives just as well as most people do,” and that “it already feels like a completed technology.”

Her translated post says:

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“Finally, today I got to experience Tesla FSD in Seoul. Thanks to the Model S sponsored by JiDal Papa^^, I’m truly grateful to Papa. The route was from the National Assembly -> Mangwon Market -> Hongik University -> back to the National Assembly. Having already ridden in an unmanned robotaxi, the novelty wasn’t as strong for me, but it drives just as well as most people do. It already feels like a completed technology, which gives me a lot to think about. Once it actually spreads into widespread use, I feel like our daily lives are going to change a lot. Even I, with my license gathering dust in a drawer, don’t see much reason to learn to drive a manual anymore.”

Tesla Full Self-Driving officially landed in South Korea in late November, with the initial launch being one of Tesla’s most recent, v14.1.4.

It marked the seventh country in which Tesla was able to enable the driver assistance suite, following the United States, Puerto Rico, Canada, China, Mexico, Australia, and New Zealand.

It is important to see politicians and figures in power try new technologies, especially ones that are widely popular in other regions of the world and could potentially revolutionize how people travel globally.

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