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Tesla to roll out software update to fix windshield defrosting issue on 26k vehicles
Tesla is rolling out an over-the-air software update that would allow the company to address a windshield defrosting issue present in vehicles that are equipped with a heat pump. A total of 26,681 vehicles are affected by the issue, according to the National Highway Traffic Safety Administration’s (NHTSA) Safety Recall Report.
Vehicles that are part of the “recall” include 2021-2022 Tesla Model S, 2020-2022 Tesla Model Y, 2021-2022 Tesla Model 3, and 2021-2022 Tesla Model X. The US regulator noted in its Safety Recall Report that a software error in the affected vehicles may cause a valve at the cars’ heat pumps to open unintentionally, resulting in refrigerant being trapped inside the evaporator. This could adversely affect a vehicle’s defrosting performance.
While the issue is quite notable, Tesla notes that it is not aware of any crashes, injuries, or fatalities related to the affected vehicles’ heat pump issue.
A chronology of the heat pump issue was outlined in the NHTSA’s Safety Recall Report. As per the document, Tesla began rolling out firmware release 2021.44 and subsequent releases through firmware release 2021.44.30.6 to affected vehicles on or about December 10, 2021. Later that month, the company started receiving complaints from customers about the loss of heating performance in extreme weather conditions.
An investigation to find the root cause of the issue was commenced then. By January 11, 2022, it was determined that the lack of software command to close the Electronic Expansion Valve (EXV) after communication interruptions in firmware release 2021.44 through 2021.44.30.6 was a potential cause of the problem. Software update 2021.44.30.7 and later releases, which reintroduced a software command to close the EXV, was rolled out on January 15, 2022, as a precautionary measure.
Tesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaints
Following discussions with the NHTSA’s Office of Vehicle Safety Compliance and Transport Canada about consumer complaints, Tesla conducted tests to assess the compliance of new vehicles delivered with the software command found in firmware release 2021.44 through 2021.44.30.6. Unfortunately, the results of these tests revealed that new vehicles delivered with firmware release 2021.44 through 2021.44.30.6 may still present issues in worst-case scenarios.
After confirming the root cause of the issue, a recall determination was made for the affected vehicles on January 26, 2022, the final day of the compliance tests. The affected vehicle population for the recall was then expanded out of an abundance of caution on February 7, 2022, to incorporate vehicles that are currently running firmware release 2021.44 through 2021.44.30.6, but are yet to install firmware release 2021.44.30.7 or later.
The remedy for the issue was outlined in the NHTSA’s Safety Recall Notice. As per the document, the fix for the issue would be rolled out through firmware release 2021.44.30.7. The update, similar to Tesla’s other key patches for its vehicles, would be released over-the-air and completely free of charge.
“Firmware release 2021.44.30.7 and later releases remedy the condition by reintroducing a software command to close the EXV, thereby preventing refrigerant from entering the evaporator. No further action is necessary from owners whose vehicles are equipped with firmware release 2021.44.30.7 or a later release.
“Tesla does not plan to include a statement in the Part 577 owner notification about reimbursement for pre-notice repairs to owners since all of the affected vehicles remain covered under the new vehicle warranty, and owners will receive the remedy free of charge with an OTA firmware release.”
The NHTSA’s Safety Recall Report for Tesla’s heat pump issue can be viewed below.
RCLRPT-22V050-2023 by Simon Alvarez on Scribd
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Tesla has updated its Robotaxi app so riders can pick which vehicle they want before they book. The latest in-app screens now show two options side by side: the two-seat Cybercab and the four-seat Model Y.
A screenshot circulating Thursday shows the change in practice. In Austin, a rider could choose a gold Cybercab for two people or a Model Y for four. Tesla’s updated description calls Cybercab “our first purpose-built autonomous vehicle,” designed for safety, accessibility, and comfort, and says the lineup is available only through the Robotaxi app.
Tesla has updated their Robotaxi page in the App Store. You’ll be able to select if you want a Cybercab or Model Y Robotaxi.
“Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab… pic.twitter.com/Jff4klilDr
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
The distinction is more than cosmetic, and it’s important to note that Robotaxi refers to the platform, while Cybercab refers to a vehicle.
Model Y Robotaxis have carried the service since it opened in Austin in mid-2025 and later expanded to Dallas, Houston, and parts of Florida. Those vehicles are converted production SUVs that still have steering wheels and pedals.
Cybercab is different. It has no driver controls, butterfly doors, a low seat height meant to work with wheelchairs, extra trunk space for assistive devices, and braille on the handles. Tesla has registered dozens of the two-seaters with Texas regulators in the days leading up to its September 3 Austin event.
Giving riders a choice lets Tesla match the vehicle to the trip. Most rides involve one or two people, which is where Cybercab is meant to be cheaper and more efficient to operate. Groups of three or four, or anyone who needs more space, can still request a Model Y.
The same app handles booking, payment, cabin settings, and, on Cybercab, features such as phone-based door opening and in-cabin voice controls.
The update does not mean every city suddenly has both cars available. Cybercab support is listed for Austin first, and the purpose-built fleet is still small compared with the existing Model Y roster. Even so, the app change marks a shift from a single-vehicle pilot to a mixed fleet.
Riders can now choose between the compact, purpose-built robotaxi and the familiar SUV that launched the service.
Tesla Cybercab sightings are broadening far and wide, well outside of downtown Austin, Texas, with autonomy in focus as the company plans to launch the all-electric, two-seater this evening in the Lone Star State.
Tesla is set to launch Cybercab to a small group of people this evening in a dedicated event in Austin, Texas. Public details on the event are relatively slim.
However, Tesla’s focus on Cybercab falls well outside of the downtown Austin area and is expanding well across the United States as things continue to move quickly with the company’s autonomous efforts in 2026. Today, various images of Cybercab fleets in interesting locations have started to circulate.
The most notable is a fleet of at least 20 Cybercabs at Miami International Airport in Florida. Spotted last night, the fleet is expansive and is indicative of a looming release of Cybercabs once regulatory boxes are checked off.
Tesla has already been operating the Robotaxi platform in Miami for several months, but this Cybercab fleet at the airport could be joining the ride-hailing platform as approvals arrive:
20+ Cybercabs spotted near Miami international airport. pic.twitter.com/ORLsw8yFhf
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
Another fleet of Cybercabs was spotted at the Devon, PA showroom just outside of Philadelphia. We have seen several Cybercab units testing around the Philadelphia Metro Area, which is interesting considering Tesla does not have any active Robotaxi geofence in Pennsylvania.
Cybercab at the Devon location in PA has multiplied over the weekend. Seeing a few more test vehicles in the lot 👀 pic.twitter.com/DhJT4P1EkU
— Billy (@billykyle) August 22, 2026
Philadelphia would be an ideal location to test ride-hailing due to its dense tourist population, large, sprawling city layout, and to compete with other ride-hailing companies that operate in the city.
Expansive fleets of Cybercabs will be popping up in and around major cities throughout the rest of the year, if we were betting on it. Tesla has made it obvious that the Cybercab rollout will be aggressive and fast-paced, but within reason. Tesla is still prioritizing safety, so these testing phases will likely go on for some period of time before more members of the public are able to snag a Cybercab for a personal chariot.
The Tesla Model Y L is arguably the most hyped trim of the all-electric crossover, other than the Performance configuration that comes with white-knuckle speed and sports car-level handling.
However, it is not all perfect. Tesla owners in China who took delivery of the Model Y L, denoted with an L to highlight its longer wheelbase, are experiencing what they are referring to as “collapsing” of the rear wheels, as suspension issues appear to be an issue with some of the builds.
🚨 Model Y L owners in China report rear suspension sag
• Six-seat long-wheelbase Y. Shanghai. On sale since August 2025
• Owners say the rear tire-to-arch gap shrinks after mileage or a full load. Some cases after about 9,000 km loaded. Others near 30,000 km
• Tesla service… pic.twitter.com/Lr6i5Tbi07— Joe Hansen (@joehansen) September 1, 2026
The gap between the wheel arch and tire has narrowed to the point that “not even a single finger” could fit, according to a report from Car News China. The failures are not tied to a specific mileage, as one owner said that after just 9,000 kilometers (5,600 miles), they noticed the suspension issue when their car was fully loaded.
Another one had the issue at 30,000 kilometers (18,640 miles) and noticed that the wheel gap shrank to two fingers, so not as drastic as the person who reported a similar issue at 9,000 km.
Tesla Model Y L is gaining momentum in China’s premium segment
Along with the visual recognition of the issue, others are saying the sagging is causing abnormal wear on the inside of the tires. Extra weight and instant torque already provide additional stress on the tires in electric vehicles during normal operation, so it is no surprise that this is another complaint.
There has been no recall issued by Tesla, and the company has not yet publicly acknowledged the issue.
Some are suggesting that owners use a “finger test” to self-diagnose whether there is an issue with the suspension. There should be four fingers between the tire and the wheel well; anything less than that starts to get dicey.
Tesla Robotaxi riders will face the best dilemma when booking a ride
Tesla Cybercab sightings broaden well outside of Austin with autonomy in focus
