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Tesla to roll out software update to fix windshield defrosting issue on 26k vehicles

(Credit: Jerry Rig Everything)

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Tesla is rolling out an over-the-air software update that would allow the company to address a windshield defrosting issue present in vehicles that are equipped with a heat pump. A total of 26,681 vehicles are affected by the issue, according to the National Highway Traffic Safety Administration’s (NHTSA) Safety Recall Report. 

Vehicles that are part of the “recall” include 2021-2022 Tesla Model S, 2020-2022 Tesla Model Y, 2021-2022 Tesla Model 3, and 2021-2022 Tesla Model X. The US regulator noted in its Safety Recall Report that a software error in the affected vehicles may cause a valve at the cars’ heat pumps to open unintentionally, resulting in refrigerant being trapped inside the evaporator. This could adversely affect a vehicle’s defrosting performance. 

 

While the issue is quite notable, Tesla notes that it is not aware of any crashes, injuries, or fatalities related to the affected vehicles’ heat pump issue. 

A chronology of the heat pump issue was outlined in the NHTSA’s Safety Recall Report. As per the document, Tesla began rolling out firmware release 2021.44 and subsequent releases through firmware release 2021.44.30.6 to affected vehicles on or about December 10, 2021. Later that month, the company started receiving complaints from customers about the loss of heating performance in extreme weather conditions. 

An investigation to find the root cause of the issue was commenced then. By January 11, 2022, it was determined that the lack of software command to close the Electronic Expansion Valve (EXV) after communication interruptions in firmware release 2021.44 through 2021.44.30.6 was a potential cause of the problem. Software update 2021.44.30.7 and later releases, which reintroduced a software command to close the EXV, was rolled out on January 15, 2022, as a precautionary measure. 

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Tesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaints

Following discussions with the NHTSA’s Office of Vehicle Safety Compliance and Transport Canada about consumer complaints, Tesla conducted tests to assess the compliance of new vehicles delivered with the software command found in firmware release 2021.44 through 2021.44.30.6. Unfortunately, the results of these tests revealed that new vehicles delivered with firmware release 2021.44 through 2021.44.30.6 may still present issues in worst-case scenarios.

After confirming the root cause of the issue, a recall determination was made for the affected vehicles on January 26, 2022, the final day of the compliance tests. The affected vehicle population for the recall was then expanded out of an abundance of caution on February 7, 2022, to incorporate vehicles that are currently running firmware release 2021.44 through 2021.44.30.6, but are yet to install firmware release 2021.44.30.7 or later. 

The remedy for the issue was outlined in the NHTSA’s Safety Recall Notice. As per the document, the fix for the issue would be rolled out through firmware release 2021.44.30.7. The update, similar to Tesla’s other key patches for its vehicles, would be released over-the-air and completely free of charge. 

“Firmware release 2021.44.30.7 and later releases remedy the condition by reintroducing a software command to close the EXV, thereby preventing refrigerant from entering the evaporator. No further action is necessary from owners whose vehicles are equipped with firmware release 2021.44.30.7 or a later release. 

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“Tesla does not plan to include a statement in the Part 577 owner notification about reimbursement for pre-notice repairs to owners since all of the affected vehicles remain covered under the new vehicle warranty, and owners will receive the remedy free of charge with an OTA firmware release.”

The NHTSA’s Safety Recall Report for Tesla’s heat pump issue can be viewed below. 

RCLRPT-22V050-2023 by Simon Alvarez on Scribd

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Kia and Tesla top list in Swedish study of strongest EV batteries

A major Swedish study has revealed which electric vehicles hold their battery health the best, and Kia and Tesla came out on top. 

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Credit: Tesla Asia/X

A major Swedish study has revealed which electric vehicles hold their battery health the best, and Kia and Tesla came out on top. 

Swedish car broker Kvdbil initiated a test of more than 1,300 used BEVs and plug-in hybrids to determine which models retain the best battery capacity over time. Based on the study’s results, the Kia EV6, Kia e-Niro, and the Tesla Model Y were deemed the best.

Kia and Tesla lead the pack

Kvdbil’s test results are bullish for electric vehicles as a whole. The study showed that eight out of ten used electric cars still had at least 90% of their original battery capacity. Kia’s EV6 and e-Niro finished first and second in the rankings, while Tesla’s Model Y came in third. As per CarInfo data, Sweden currently has 12,148 Kia EV6 registered, while there are 48,488 Model Y.

In a comment to the media, test manager Martin Reinholdsson stated, “They are actually better than we thought. We were a bit surprised that there were so many that were this good.”

In a way, Tesla’s strong performance in the test carries extra weight since the Model Y is one of Sweden’s best-selling EVs, giving the test a much larger sample size compared to Kia’s smaller but highly rated fleet. 

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Battery tech, driver habits, and age all play a role

Kvdbil noted that the test’s standout results could be attributed to advanced battery management systems and careful engineering, as noted in a report from the Sweden Herald. At the same time, the study also found that factors like charging routines, driving style, and the age of a vehicle can influence capacity retention.

Rounding out the top ten were entries from Opel, Mazda, Audi, Fiat, Volvo, Citroën, and Volkswagen, as noted in a CarUp report.

This is not the first time that Tesla’s battery prowess has shown its strength. Last year, reports emerged stating that a Tesla Model S 90D from Chesterfield, UK, had traveled 430,000 miles on its original motors and batteries. Over that period, which was comprised of constant Supercharging sessions due to the car being used as an airport taxi, the Model S 90D only lost 65 miles of range.

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Tesla just made Service even easier and more convenient

The new feature is rolling out to iOS users now; we have not heard any confirmation from Android phone users whether they are receiving it too.

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Credit: Tesla

Tesla just made servicing your vehicle even easier and more convenient than it already is.

All it did was add a new section to its smartphone app.

Tesla has officially launched a new Maintenance tab that estimates the repair date and cost, and uses vehicle data to determine if any part is in need of replacement.

It can be found by accessing the app, going to Service, then hitting Request Service, and then Maintenance.

The new feature is rolling out to iOS users now; we have not heard any confirmation from Android phone users whether they are receiving it too. Since it is not a vehicle capability, we do not believe Tesla will delay the release of the feature to Android phones.

Teslas are already well known for having extremely low maintenance needs, and semi-annual check ups usually only require a tire rotation and some additional windshield washer fluid. There is not a need for things like oil changes or other things that are routinely needed on combustion engine cars due to the lack of parts.

Additionally, the small addition to the company’s smartphone app will help facilitate needs for Service, and could help relieve some congestion, while also streamlining the repair process for technicians.

Tesla to make app change for easier communication following Service

One of the biggest complaints about owning a Tesla is Service wait times, as availability can be extremely limited in some areas. However, Tesla has done a lot to work on increasing the number of Service centers it has, while also working hard to streamline service and make it less time-consuming.

Tesla has aimed to have an F1-style service experience, but it has not worked out that way. With that being said, there are significantly fewer complaints with Tesla’s Service division than in years past. With the presence of Mobile Technicians and more refined Service processes, things are definitely improving.

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Elon Musk

Elon Musk hits back at former Tesla employee who disagrees with pay package

Tesla is worth more than all other automotive companies combined. Which of those CEOs would you like to run Tesla?

It won’t be me.

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elon musk speaking
Credit: TED

Elon Musk gave a tough response to a former Tesla employee who spoke out on X about the structure of the CEO’s pay package, arguing that it is an overpayment and would not generate enough shareholder value.

Without a doubt, the biggest issue on the bill at this year’s Tesla Shareholder Meeting in November is that of the pay package that was proposed to CEO Elon Musk.

As the Shareholder Meeting approaches, Tesla is urging those investors to vote in support of Musk’s pay package. So far, the community has been overwhelmingly supportive of giving Musk his massive payday, which could give him $1 trillion in additional holdings if he completes each of the outlined performance tranches.

However, there are a handful of institutional and individual shareholders who have pushed back against the package, either because of its value or because they feel it does not benefit shareholders enough.

Last week, we reported that Institutional Shareholder Services (ISS) advised voting against Tesla’s pay package for Musk. The firm said the payday would give Musk”extraordinarily high pay opportunities over the next ten years,” and it would “reduce the board’s ability to meaningfully adjust future pay levels.”

Tesla CEO Elon Musk’s $1 trillion pay package hits first adversity from proxy firm

Additionally, it called the value of the pay package “astronomical.”

On Saturday, a former Tesla employee said on X that Tesla’s proposed pay package for Musk would “barely beat inflation and it would underperform the S&P 500 considerably.” Additionally, he said:

“Sorry, Tesla, some of us (and supposedly, ISS too) simply don’t think that underperforming the S&P 500 this much is worth paying somebody 20 billion dollars worth of company value.

As a fan, I love Tesla, I want it to succeed. As a shareholder, I don’t want Tesla to over-pay for its CEO I strongly believe that the 2025 pay package proposal would over-pay for its CEO, and that other competent CEOs could grow Tesla just as much with way less political drama and cost investors much less that this proposal.”

Musk responded bluntly:

“Tesla is worth more than all other automotive companies combined. Which of those CEOs would you like to run Tesla? It won’t be me.”

It seems the worry about Musk’s potential involvement in politics still looms to many, based on the responses to Musk’s post, which frequently mention that as a downside of his last year as Tesla CEO. However, Tesla’s Board confronted that directly.

In its proxy filing after announcing the pay package, Tesla said that it had three commitments, one of which was that the company would “receive assurances that Musk’s involvement with the political sphere would wind down in a timely manner.”

Tesla Board takes firm stance on Elon Musk’s political involvement in pay package proxy

Musk’s previous pay package was approved by shareholders twice, but it never made it to the CEO because of a lawsuit with the Delaware Chancery Court brought forth by a small-time shareholder.

The response from Musk does seem to show that if this time is no different, he will inevitably step down as CEO in the coming years.

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