Connect with us
VW-ID3 VW-ID3

News

Volkswagen software issues put ID.3 launch at risk as e-Golf gets abruptly retired in US

(Credit: Volkswagen)

Published

on

Volkswagen’s road to a fully-electric lineup has taken a slight detour as its ID.3 has been plagued with a software issue. Glitches found in the system could require Volkswagen to reschedule the vehicle’s launch that was planned for Summer 2020.

The flaws in Volkswagen’s software are coming from the basic architecture that was developed too quickly according to German media publication Manager Magazin, citing expert accounts that the software was rushed and likely contributed to the issues.

The software’s elements do not understand each other according to Manager Magazin’s report and this is causing difficulties within the ID.3’s computer system.

Volkswagen has even summoned the help of hundreds of test drivers who are responsible for navigating the car for company research. Some drivers have reported up to 300 errors a day within the ID.3’s software, an issue that 10,000 VW technicians are currently working toward fixing.

Despite the issues, Volkswagen spokespeople told Automotive News Europe that the ID.3 will be released this summer and the software problems will not set back the German auto manufacturer’s plans.

Advertisement

The ID.3 is expected to be a direct competitor to the Tesla Model 3, with the vehicle’s base models costing less than 30,000 Euros in Germany. It is the first electric vehicle based on the Modular Electric Propulsion Platform developed by Volkswagen. The same platform will be introduced to other Volkswagen vehicles, including the ID.4 crossover.

In addition to the woes with Volkswagen ID.3’s software, Volkswagen’s e-Golf will not be sold in the United States according to Cars Direct.

A company press release in August 2019 showed each of Volkswagen’s planned released for 2020. In late October, a revised version of the list was released and the e-Golf was removed after the company stated there would be no 2020 model.

In late February, VW spokesman Mark Gilles declined to confirm that the vehicle had been discontinued as a whole, but he did say the 2020 e-Golf production would take place in Canada and not the United States.

This comes as somewhat of a surprise considering the Environmental Protection Agency released the e-Golf’s range ratings just a week prior to Gillies’ statements about the vehicle. The results of the range ratings showed the 2019 model actually had more range than the new 2020 e-Golf.

Advertisement

This could be one of the reasons for the company’s decision to halt its plans to compete with some of the U.S. market’s electric cars like the Model 3, the Nissan Leaf, and the Chevy Bolt EV. Each of these cars has more range than the e-Golf.

While Volkswagen continues to invest time and money into its vision of a fully-electric future. While the company has encountered speed bumps along the way, company employees are facing the issues head-on, especially when it comes to the problems with the ID.3’s software.

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

Advertisement
Comments

News

Tesla creates clever solution to simplify and improve its Service

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

Published

on

tesla service
Credit: Tesla

Tesla has created a clever solution to simplify and improve its Service. Tesla performs most of the services that are needed on its vehicles at its company-owned Service Centers.

However, service has been a weak point of the company, as some regions have fewer Service Centers than others. This can cause long wait times for Tesla owners in some parts of the country.

There are also instances where customers do not agree with what Tesla is saying about their vehicle. In fact, one instance that revealed this new change Tesla is making to its Service was precisely that.

One owner posted on X that his vehicle’s battery seal had failed after a recall was issued. Tesla insurance and Tesla Service both did not assist, and it took CEO Elon Musk stepping in to get the issue resolved:

Another owner suggested there should be a more streamlined communications process between the customer and the Service Center, a solution that has been missing.

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

Elon Musk wants Tesla Service to fix two-thirds of cars in the same day

Jegannathan said that Tesla has started to share local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.

Advertisement

It is available in a handful of locations already, and Jegannathan said that once abuse guardrails are built, this will expand to all locations:

This would be a major improvement in the Service portion of Tesla’s business. There are common disagreements between Service and customers, specifically when Service’s suggestions don’t align with the customer’s beliefs.

When it comes to things like a warranty claim, these issues are not really up for interpretation. Instead, the repairs should be made. If there is a misunderstanding on Service’s side, a simple message from the customer could have resolved the issue. That’s basically what happened here.

Advertisement
Continue Reading

Investor's Corner

Tesla gets its best analysis from Morgan Stanley as ‘it’s all about to change’

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

Published

on

(Credit: Tesla)

Tesla has gotten perhaps its best analysis from Morgan Stanley in quite some time, as the Wall Street firm claims that “it’s all about to change.”

That phrase could be used for both the company’s status and the world in general.

Analyst Adam Jonas said in a new note on Thursday to investors that Tesla could be one of the major winners in terms of the global transition from what it is now to what it will be.

He describes the global shift that will occur over the next few years:

“Have you interacted with a robot today? Have you even seen a robot today? No? Well, take a mental picture because it’s all about to change. When we meet someone who has never been in a Waymo or a Tesla Cybercab (which is most people), we frequently see a wince and a response such as ‘I’m not sure I’d feel comfortable getting in a car without a driver.’ We imagine going back in time to 1903 and asking people if they’d feel comfortable in an airplane.’”

Advertisement

The same technological revolutions that have occurred over the past 150 years will continue to occur again and again. We are on the verge of another, Jonas believes, as companies like Tesla are working on artificial intelligence tech, which includes changing the way we look at things like transportation and labor.

Jonas includes an interesting tidbit in his note about how humanoid robots could change wages, and how it could work into the advantage of Tesla, especially as it is developing its own Optimus robot:

“We estimate 1 humanoid robot at $5/hour can do the work of 2 humans at $25/hour, generating an NPV of approximately $200k/humanoid. 1 robot shaped car can potentially drive down cost/mile of a ride share vehicle to <$0.20 mile (1/10th human-driven ride-share).”

Jonas sees Tesla as a key player in how AI will impact things like manufacturing and various automotive industries, and he believes there is long-term potential for AI, robomobility, and even autonomous eVTOL platforms.

Tesla stock: Morgan Stanley says eVTOL is calling Elon Musk for new chapter

Advertisement

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

Continue Reading

Elon Musk

Tesla expands Robotaxi program in Austin to new riders

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

Published

on

Credit: @TerrapinTerpene/X

Tesla is expanding its Robotaxi program in Austin, Texas, as several people have received invitations to participate and take rides.

Tesla first launched the Robotaxi platform on June 22. It invited a handful of people to participate in the first-ever public rides. We were lucky enough to get an invitation, and our permissions have been expanded in the Bay Area pilot program as well.

The group was small and consisted of big names in the Tesla community. It expanded and is continuing to offer these exclusive invitations to notable members of the Tesla community.

There have been fewer than five subsequent invitations after the first group’s were sent in late June:

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

Advertisement

Tesla’s new Robotaxi geofence shape is an FU by Elon Musk to the competition

“We are being very cautious. We do not want to take any chances, so we are going to go cautiously. But the service areas and the number of vehicles in operation will increase at a hyper-exponential rate,” CEO Elon Musk said during the Q2 Earnings Call.

Eventually, the Robotaxi platform will not require an invite, and it will operate without geofences. Musk believes Tesla can get there within three or six months, and plans to have at least half of the U.S. population with access to a Robotaxi by the end of the year:

Advertisement

“I think we will probably have autonomous ride-hailing in probably half the population of the U.S. by the end of the year. That’s at least our goal, subject to regulatory approvals. I think we will technically be able to do it. Assuming we have regulatory approvals, it’s probably addressing half the population of the U.S. by the end of the year.”

Tesla plans to have regulatory approval in Nevada, Arizona, and Florida sooner than in other states.

Continue Reading

Trending