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Tesla rolls out Model S and Model X warranty extension over eMMC issues

(Credit: Tesla)

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Tesla has rolled out an extended warranty offer to owners of Model S and Model X whose vehicles are equipped with the company’s older infotainment systems. Under the extended warranty, Model S and Model X owners would be able to have their media control unit’s 8GB eMMC repaired or replaced free of charge. Some Model S and X owners have started receiving emails from the electric car maker about the update.

Vehicles that were produced before March 2018 were equipped with the company’s first-generation infotainment system, dubbed by the EV community as the MCU1. An upgraded MCU was rolled out to Model S and Model X that were produced after March 2018, which offered faster touch response, support for new features like Netflix streaming, and a variety of other functions. Tesla continued to roll out updates for MCU1 units, but eventually, the infotainment systems showed their age.

Owners of older Model S and Model X have reported some issues with their vehicles’ infotainment systems. According to the owners, the touchscreen could become less responsive over time, power-up times could become longer, and the screen could freeze from time to time. At times, the entire MCU1 unit may even fail. Speculations among the EV community suggested that the issue was due to the MCU1’s embedded Multi-Media-Card memory (eMMC). Based on Tesla’s recent extended warranty notice, it appears that this was indeed the case.

“For customer peace of mind, we are providing additional coverage on some Model S and Model X vehicles built before March 2018 that are equipped with an 8GB embedded MultiMediaCard (“8GB eMMC”) in the media control unit. We are aware that this component may malfunction due to accumulated wear. If this occurs, it could result in a blank or intermittently blank center display, or an alert indicating that a memory storage device has degraded and to contact Service,” the electric car maker wrote.

(Credit: Tesla)

In its official announcement, Tesla mentioned some guidelines for Model S and Model X owners who wish to take advantage of their vehicles’ extended warranty.

“The Warranty Adjustment Program applies only to Model S and Model X vehicles built before March 2018. Model S and Model X vehicles built during and after March 2018, as well as all Infotainment Upgrades, are not equipped with the 8GB eMMC, and parts other than the 8GB eMMC are not included in this Warranty Adjustment Program. Diagnosis or repair for conditions other than the part and condition described above is not covered under this Warranty Adjustment Program,” the company wrote.

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Overall, Tesla’s extended warranty for the Model S and Model X’s eMMC stands as some positive news for owners of the all-electric flagship sedan and SUV. Owners of older Model S and Model X are early adopters of Tesla’s electric cars, after all, and they comprise the foundations of the company’s consumer base. With this in mind, it is only appropriate for Tesla to do right by its early customers, even if it has to replace the 8GB eMMC of older Model S and Model X’s infotainment systems on its own dime.

Tesla’s full announcement for its extended Model S and Model X warranty could be viewed here.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla eyes two new states for Robotaxi

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Credit: @TerrapinTerpene/X

Tesla has officially shown that it is eyeing two new states for Robotaxi operation in the U.S., as it hopes to add the new areas to its ever-growing list of places where the suite is either active or in the testing phase.

Tesla first launched its Robotaxi suite in Austin, Texas, in late June. It expanded the suite to the San Francisco Bay Area just a month later. Since then, it has not launched any public rides in any other states, but it has gained several approvals for early testing.

Tesla officially launches Robotaxi service with no driver

In preparation for operation in new states, Tesla routinely lists job postings on its Careers website, which helps align potential employees with opportunities ahead of regulatory approvals. This is a strategy that allows Tesla to start operations immediately upon licensing for testing.

Tesla started hiring Vehicle Operators for Autopilot in Arizona and Nevada months before the company gained any sort of approvals from state governments for Robotaxi. However, those approvals eventually came in the form of testing licenses, which allow the company to perform validation ahead of its public launch.

Tesla begins validating Robotaxi in a new area, hinting at expansion

Now, Tesla has posted job listings for Vehicle Operators for Autopilot in two new states: Colorado and Illinois. The Colorado job listing is located in Aurora, a suburb of Denver. Tesla is looking for Robotaxi operators in Chicago as well.

These postings hint toward Tesla’s continuing efforts to expand Robotaxi to new places. Earlier this year, CEO Elon Musk said the company would like to have Robotaxi available to at least half of the U.S. population.

It has expanded significantly since its initial launch in late June, but it is still a far way off from where Tesla would like it to be by year’s end.

So far, Tesla has job listings for Autopilot Vehicle Operators in Arizona, California, Texas, Florida, Colorado, Nevada, and Illinois.

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Tesla launched an ad for Elon Musk’s pay package on Paramount+

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Credit: Tesla

Tesla’s advertising strategy has taken a drastic turn as the company’s upcoming Shareholder Meeting will feature perhaps the most crucial vote in its history: the approval of CEO Elon Musk’s new pay package.

For years, the issue of Tesla’s advertising and marketing strategy has been a major point of conversation for investors in fans. It seems to be split right down the middle, with half wanting Tesla to set aside some money for advertising. The other half, just the opposite.

Tesla has been transparent that the money it would spend on advertising, marketing, and public relations is better set aside for the development of future products.

However, it has recently adopted a different tone in advertising, pushing some commercials on social media platforms like X and Instagram.

For the first time, an ad was seen on streaming services like Paramount+, but it wasn’t promoting Tesla’s products directly. Instead, it was more of a message for shareholders to vote on Musk’s pay package, something Tesla feels is a necessity:

“The future of Tesla is in your hands,” the ad reads at the end. It seems as if Tesla is taking whatever steps it needs to accomplish the task of getting Musk a new pay package and retaining him as its CEO.

On September 5, Tesla officially outlined its plans for a CEO Performance Award for Musk. It would require him to lift Tesla’s market capitalization to about $8.5 trillion, up from the $1.36 trillion it sits at today.

Elon Musk’s new pay plan ties trillionaire status to Tesla’s $8.5 trillion valuation

It is obvious that Tesla is really hoping to get the pay package passed and is willing to shift some of its budget to encourage shareholders to vote.

However, there are some interesting perspectives on the move, and it’s sort of strange to see Tesla not advertising its vehicles or products, but only its pay package that would get its CEO paid.

Some of those who saw the ad are questioning the strategy:

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Tesla Robotaxi testing in Arizona is ramping up quickly

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Credit: Tesla

Tesla is validating Robotaxi in a new area, and as the company has continued to gain some additional permissions to begin testing in new states, it seems its Full Self-Driving-based ride-hailing project is moving toward a larger footprint.

Two Robotaxi units with LiDAR validation equipment were spotted in Gilbert, Arizona, recently, showing that Tesla is aiming to launch its ride-hailing service in the state soon:

Another unit was spotted in Tempe, Arizona:

These types of validation vehicles have been spotted in several areas ahead of their launch as a public ride-hailing service for passengers. Tesla first launched Robotaxi in Austin, Texas, back in late June, and since then, it has expanded to the Bay Area of California.

However, Tesla has continued to attempt to expand Robotaxi to other areas as well, including Nevada and Arizona. It has also been working toward approvals in other states based on job postings, as Tesla is hiring for Autopilot Vehicle Operators in New York and Florida, as well.

The expansion of the Robotaxi ride-hailing service has been an effort that Tesla has been spending a lot of time on over the past few months. CEO Elon Musk said the expansion aims to bring Robotaxi to at least half of the U.S. population by the end of the year, but there is still plenty of work to be done.

Tesla Robotaxi heads to a new major Texas city for the first time

Tesla did make its Robotaxi app public in recent months, allowing more members of the public to experience the suite for themselves, as long as they could get to Austin or the Bay Area.

In the coming months, it seems more apparent that Tesla will take a broader focus on expanding Robotaxi, especially with the fact that these validation vehicles are being spotted throughout different parts of the United States.

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