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Tesla confronted by U.S. Senators regarding ‘forced arbitration’

Credit: JC

Published

2 years ago

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Tesla has received a public letter from a group of U.S. Senators asking the company to alter its policy regarding forced arbitration.

Tesla and its CEO, Elon Musk, are no strangers to receiving public letters from the United States Senate. Senators, notably Richard Blumenthal and Elizabeth Warren, have often raised concerns regarding the company’s policies and tactics. Now, Tesla CEO Elon Musk has received yet another letter, this one regarding Tesla’s use of “forced arbitration.”

The letter published earlier this week, initially reported by CNBC, is signed by seven Senators, including Richard Blumenthal (D, CT), Sherrod Brown (D, OH), Dick Durbin (D, IL), Ed Markey (D, MA), Jeff Merkley (D, OR) Bernie Sanders (I, VT), and Elizabeth Warren (D, MA). As noted above, the letter focuses on Tesla’s use of “forced arbitration” within employment and consumer contracts.

As the Senators’ letter pointed out, forced arbitration is nothing new within America’s largest companies. In essence, forced arbitration is added to a contract to prevent the signatory from suing the contract issuer, instead forcing them to use a private arbitration system outside the public legal system. While technically, a contract signatory can appeal the arbitration clause to a public judge; they are often forced to remain within the private system. In the case of Tesla, this is used in employment and consumer contracts.

Besides keeping employee or consumer complaints out of the public eye, according to the Senators, when a case is settled within arbitration, it can result in significantly less or no rewards granted to potential victims.

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In the case of Tesla, the group of Senators argue that this system of forced arbitration has hidden instances of sexual harassment, racial discrimination, and consumer safety issues from the public eye. As evidence of their claims, the Senators note that Tesla’s Fremont facility, in particular, has had five times the average number of lawsuits filed against it by employees, including a recent case of racial discrimination and sexual harassment.

Neither Tesla nor Elon Musk has responded publically to the allegations put forward in the letter from the Senators.

Besides asking for Tesla to end its use of forced arbitration, the Senators are also enquiring about the company’s past policy use. The senators include a laundry list of questions, including but not limited to asking how often the policy has been used, what types of suites the arbitration typically solves, and what consumer complaints have been addressed via the arbitration system.

The letter from the Senators is available below:

05082023 Tesla Forced Arbitration Letter by William Johnson on Scribd

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What do you think of the article? Do you have any comments, questions, or concerns? Shoot me an email at william@teslarati.com. You can also reach me on Twitter @WilliamWritin. If you have news tips, email us at tips@teslarati.com!

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Will is an auto enthusiast, a gear head, and an EV enthusiast above all. From racing, to industry data, to the most advanced EV tech on earth, he now covers it at Teslarati.

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Tesla China insurance registrations hit Q3 high at 13,400 units

Year-to-date, Tesla’s China registrations are down 6.1% versus 2024 levels.

Published

46 minutes ago

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August 12, 2025

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Credit: Tesla Asia/X

Tesla’s insurance registrations in China surged to 13,400 units for the week of August 4–10, the highest weekly total so far in the third quarter of 2025. The figure represents a 21.8% increase from the prior week’s 11,000 registrations, as per industry tracking data.

Industry watchers weigh in

Data shared by industry watcher @piloly shows the latest week’s results were 21.8% higher than the previous week, though still down 13.5% year-over-year. After six weeks of Q3 2025, Tesla’s China registrations are tracking 70.9% higher quarter-over-quarter compared to Q2, but remain 11.0% below the same period in Q3 2024. Year-to-date, Tesla’s China registrations are down 6.1% versus 2024 levels.

Tesla China does not release its weekly domestic sales figures, though the company’s overall performance in the country can be inferred through insurance registration data. Fortunately, these registrations are closely tracked by industry watchers as well as automakers such as Li Auto.

More momentum

The August performance so far indicates Tesla may be regaining some momentum after a slower start to the year. Tesla’s sales figures this year have generally lagged behind 2024, thanks in no small part to the company’s changeover to the new Model Y, which was implemented in the United States, China, and Germany.

Tesla China seems to be doing what it can to attract as many customers as possible this quarter. Tesla recently launched a new long-range Model 3 variant in China with a CLTC-rated range of 830 km, as noted in a CNEV Post report. Priced at RMB 269,500 ($37,490), the model is about 14.44% more expensive than the entry-level version and becomes the longest-range Tesla on sale in the market. Tesla is also expected to launch the six-seat Model Y L in China this fall.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

Published

17 hours ago

on

August 11, 2025

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

Published

19 hours ago

on

August 11, 2025

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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