Connect with us
Starlink-vietnam-spacex-1-5-billion-investment Starlink-vietnam-spacex-1-5-billion-investment

News

Starlink provides free service for 30 days in areas impacted by Hurricane Helene

(Credit: Starlink)

Published

1 year ago

on

Starlink’s capability to provide fast, reliable connectivity to disaster zones was proven once again when the satellite internet system was deployed in states that were ravaged by Hurricane Helene. To further help communities that were affected by the natural disaster, Starlink has announced its Hurricane Helene Relief program, which offers 30 days of free internet connectivity to areas affected by the Category 4 storm.

While the deployment of Starlink kits to hurricane-ravaged areas such as North Carolina has become an unfortunately political topic, Starlink’s contributions to people who were affected by the storm are undeniable. In the aftermath of Hurricane Helene, SpaceX announced on X that about 500 Starlink kits have been deployed by private individuals and organizations to help with recovery efforts. 

Separately, FEMA noted in a press release that it had deployed 40 Starlink kits to help with responder communications in North Carolina, with one terminal being deployed per county EOC to assist with communications and continuity of government. FEMA also noted that an additional 140 Starlink kits were being deployed. As of writing, FEMA noted that it has helped provide 67 total Starlink kits to North Carolina, including three terminals for the Eastern Band of Cherokee Nation and four terminals for critical lifeline locations as determined by the state.” 

Amidst continued efforts to reestablish communication and connectivity in areas affected by Hurricane Helene, a number of private individuals who were donating Starlink kits asked Elon Musk if the satellite internet service could be made free for a period for time in disaster zones. Musk responded to these requests on X, stating that SpaceX was making a system update that would allow Starlink kits in disaster areas to work regardless of payment. 

In a later post on X, Starlink’s official account announced the launch of its Hurricane Helene Relief program, which provides 30 days of free connectivity to terminals operating in areas affected by Hurricane Helene. Starlink provided the following terms and conditions, as well as instructions, to new and current users in disaster zones: 

Advertisement

Hurricane Helene Relief

Starlink aims to enable anyone impacted by a natural disaster to be able to access internet connectivity.

For those in areas that were impacted by Hurricane Helene, Starlink is available and temporarily offering free service for the first month.

If you are impacted by Hurricane Helene, or are looking to enable rapid assistance for responding to communities impacted by Hurricane Helene, and need to access this 30 day free service option, please follow the steps below:

New customers:

  1. Go to starlink.com/residential
  2. Enter your address, and click order now
  3. Select the “Helene Relief” service plan and check out
    • Note – Only service areas impacted by Helene will display the “Helene Relief” service option. if you do not see the $0 option, your area is not eligible. If you believe this is in error, please let us know by contacting support.

Current customers activating additional kits purchased from a retailer:

  1. Go to starlink.com/activate
  2. Enter your Starlink kit identifier
  3. Enter your address, click search
  4. Select “Residential”
  5. Select the “Helene Relief” service plan and check out
  6. Repeat for each kit, if adding more than one
    • Note – We have temporarily increased the kit limit to 20 kits per residential account. If you need to add more than 20 kits to your account for large account activation assistance for emergency response groups, please contact support requesting Helene assistance.

Current customers:

If you are in need of assistance due to Hurricane Helene as a current customer, please create a support ticket requesting a Helene relief credit. Our teams will evaluate eligibility based on the same impacted areas as above.

Other information to know

  • After 30 days, we will move you to a paid Residential subscription, tied the location you are using it in at that time. We will reevaluate as necessary based on conditions in the area. Starlink will notify you as the 30 day mark approaches to remind you of the change.
  • There may be limitations on the ability to transfer these kits or continue free service outside of the disaster region. More details will be added here as necessary.

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

Related Topics:

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

Advertisement
Comments

News

Tesla launches new color from Gigafactory Berlin

Published

18 minutes ago

on

October 13, 2025

By

Credit: Tesla

Tesla has launched a new color at Gigafactory Berlin in Germany, home of the company’s “world-class paint shop,” as Elon Musk once called it.

Bringing a new color to Tesla’s Model Y, there are now five available colors for those who will receive a vehicle from Gigafactory Berlin, with four of them being colors offered in other markets.

However, there is now one distinct color that is only available in Germany: Marine Blue.

Priced at €1,300, Marine Blue will cost the same as both Diamond Black and Stealth Grey, while Quicksilver and Ultra Red are available for double the price.

It is the third shade of blue Tesla offers across its lineup, as Deep Metallic Blue and Glacier Blue are also offered, but in other markets.

Tesla has routinely flexed Giga Berlin for having the most advanced paint shop throughout its factories, and it has produced some interesting colors over the past few years, some of which were truly awesome.

Tesla Giga Berlin is getting a world-class paint shop, new color ‘layers’ to come

In 2020, Musk said, “Giga Berlin will have the world’s most advanced paint shop, with more layers of stunning colors that subtly change with curvature.”

He also detailed the company’s plans to upgrade the Fremont and Shanghai paint shops. Gigafactory Texas was not yet unveiled. Tesla has worked to improve those facilities, especially in Fremont.

It was able to roll out the new Diamond Black color earlier this year.

However, Giga Berlin seems to remain the standard in terms of paint for Tesla. It routinely offers new colors.

For example, back in 2022, Tesla rolled out its familiar Quicksilver color for the Model Y, while also introducing Midnight Cherry Red, a color close to burgundy. However, the company chose to discontinue the color after determining internally that customers no longer wanted to buy it.

Midnight Cherry Red was removed as an option earlier this year, likely to make way for the development of the new Marine Blue.

Continue Reading

News

Tesla Autopilot visualization gets big upgrade with tons of new additions

The AP visualization shows up on the center touchscreen and illustrates the surroundings of the cars. It has gotten better in recent years, as it is able to outline types of vehicles, pedestrians, animals, and more.

Published

2 hours ago

on

October 13, 2025

By

Credit: @greentheonly | X

Tesla’s Autopilot visualization just got a big upgrade as the company added tons of new additions to what it will be able to render in terms of a vehicle’s surroundings.

The AP visualization shows up on the center touchscreen and illustrates the surroundings of the cars. It has gotten better in recent years, as it is able to outline types of vehicles, pedestrians, animals, and more.

Tesla just fixed a four-year-old bug with Full Self-Driving visualization

However, it still does not have every single application, and acquiring them will take some time. If an object or vehicle is visible to the vehicle but an accurate render is not available, the car will instead pick whatever is closest.

For example, I passed an Amish family yesterday in Lancaster, PA, and instead of illustrating the horse and carriage, it simply showed a small box truck.

In an effort to make the Autopilot and Full Self-Driving suites more robust and accurate, Tesla has added a substantial amount of vehicle renders, which will become available in the coming weeks.

The visualizations were found by Tesla hacker @greentheonly, who posted them on X.

The new visualization renders are:

  • Ambulance
  • Firetruck
  • Garbage Truck
  • Schoolbus
  • European Semi Truck
  • Golf Cart
  • Person on a Scooter
  • Person on a Skateboard
  • Stroller
  • Street Sweeper
  • Three-Wheeler
  • Trailer
  • Train
  • Tram
  • Person in a Wheelchair

Here is an image with all of the Autopilot visualization renders:

Credit: Green

The visualization is a crucial part of manual operation and can be considered a distinct advantage that Tesla has over other companies.

It continues to be an effort that Tesla invests heavily in, as it keeps refining the suite and making it more robust with additional visualizations and animations.

Recently, it was revealed that Tesla is planning to utilize Unreal Engine for driver visualization to create a realistic depiction of the vehicle’s environment. Tesla has not yet confirmed this, but coding found with the Model S and Model X showed it could be coming in the near future.

Continue Reading

News

Tesla dominates best-selling EVs in Q3, but there’s one disappointment

Published

3 hours ago

on

October 13, 2025

By

(Credit: Tesla)

Tesla dominated the sales figures for electric vehicles in the third quarter in the United States, but there was one disappointment: the Cybertruck.

As a whole, the EV industry benefitted from the loss of the $7,500 EV tax credit in Q3, which was something many expected. As the credit expired, consumers rushed to showrooms to take the credit and remove $7,500 from the purchase price of their new vehicle.

Will Tesla thrive without the EV tax credit? Five reasons why they might

It was a very interesting time for many companies as they scrambled to figure out how to push as many vehicles out the door as they could in preparation for the tax credit’s removal. In typical fashion, Tesla was able to top every manufacturer and secure a dominating portion of the overall market in Q3.

However, some other OEMs pulled out some surprises, including Chevrolet, Honda, and Ford, which managed to get two vehicles in the top 10, as many as Tesla.

Cox Automotive compiled the data in its Q3 Electric Vehicle Sales Report:

  1. Tesla Model Y – 114,897
  2. Tesla Model 3 – 53,857
  3. Chevrolet Equinox EV – 25,085
  4. Hyundai Ioniq 5 – 21,999
  5. Honda Prologue – 20,236
  6. Ford Mustang Mach-E – 20,177
  7. Volkswagen ID.4 – 12,470
  8. Audi Q6 e-tron – 10,299
  9. Ford F-150 Lightning – 10,005
  10. Rivian R1S – 8,184

10.5 percent of the automotive sales in the U.S. in Q3 were electric, a new record that surpasses that of Q3 2024, where the total share of sales for EVs was 8.6 percent.

Now, the disappointment that is evident from this list is the fact that there is no Tesla Cybertruck listed. That’s because it was the second-best-selling EV pickup on the market. The company sold 5,385 Cybertruck units in Q3.

The Cybertruck has been a vehicle that has confused many Tesla fans and owners, especially considering the company had such stratospheric expectations for the vehicle while it was in development. Reservation trackers had the truck sitting between one million and two million orders, but it has not lived up to that.

Pricing is the main issue with Cybertruck. Tesla introduced the pickup with Single, Dual, and Tri-motor configurations, priced at $39,990, $49,990, and $69,990. Those price points are simply a thing of the past.

Continue Reading

Trending