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A Contrarian Viewpoint on Tesla Longevity

Blogger and auto repair specialist Russell Graves is concerned that Tesla corporate policies will make its cars too expensive to repair once they are out of warranty. Could he have a point?

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Tesla longevity

Russell Graves is a mechanic, tinkerer, and fixer of things, including automobiles. He has a long history of rescuing cars from wrecking yards and putting them back on the road. Recently, he created a blog post about why he thinks Tesla is building throwaway cars.

Graves says the lifespan of a car is determined by how much it costs to repair it so it remains roadworthy. Once a car costs too much to repair, it becomes a parts car, no matter how much of its useful life remains in theory. Graves believes that a Tesla will very quickly be more expensive to repair than they are worth. Despite Tesla’s claim that each vehicle will have a power train capable of withstanding 1 million miles, few if any owners will keep a vehicle for that long. They simply won’t be able to afford to.

Graves highlights the lack of aftermarket parts and independent repair shops as two factors likely to make repairing high mileage Teslas prohibitively expensive. Only Massachusetts has passed legislation requiring all manufacturers to make their repair and service manuals available to owners and repair shops.

ALSO SEE: Massachusetts man attempts to repair a flood damaged Tesla Model S

If you live in any other state, you simply cannot obtain the information needed to repair your Tesla at any price.

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In essence, says Graves, you may hold the title to the car, but Tesla retains the rights to all the software inside. It can decide to deactivate any car it feels is not repaired correctly. Getting a car inspected is totally at the mercy of your local Tesla repair facility at current rates. What happens if Tesla doesn’t agree that you have properly repaired “your” car? “Tough,” says Graves.

Tesla is not the only manufacturer who is taking this “The software belongs to us” approach. Most car companies today assert that the software in the cars they build is proprietary intellectual property protected by the same federal laws that apply to music and video recordings. The difference, says Graves, is that aftermarket parts are available for those cars, and independent repair shops exist to perform work at affordable rates.

Graves also has misgivings about the number of exceptions, exclusions, special circumstances, and maintenance requirements buried in the fine print of Tesla’s original factory and extended warranties. In essence, he claims Tesla can void your warranty for any number of reasons and you, the customer, have very little recourse other than to file suit.

Graves is especially concerned that buyers of the upcoming mass-market Model 3 may find Tesla’s myriad restrictions on parts and repairs will render their cars not worth fixing after relatively few miles. For a company that is based almost exclusively on owner satisfaction and positive word of mouth, that may be something Elon Musk and Tesla Motors should think long and hard about.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

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The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

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It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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