Cruise CEO Kyle Vogt recently responded to allegations that the company’s driverless robotaxis are not really autonomous since they require frequent help from humans who are aiding the vehicles in a remote operations center. In a post on Hacker News, Vogt argued that Cruise’s robotaxis are only being remotely assisted 2-4% of the time on average.
“Cruise AVs are being remotely assisted (RA) 2-4% of the time on average, in complex urban environments. This is low enough already that there isn’t a huge cost benefit to optimizing much further, especially given how useful it is to have humans review things in certain situations,” Vogt wrote.
Vogt’s comments came on the heels of a report from the New York Times, which alleged that Cruise workers intervened to help the company’s driverless robotaxis every 2.5 to 5 miles. The Cruise CEO noted that the detail shared by the NYT referenced how frequently Cruise robotaxis initiated a remote assistance (RA) session, but many of these RA sessions are resolved very quickly.
“The stat quoted by NYT is how frequently the AVs initiate an RA session. Of those, many are resolved by the AV itself before the human even looks at things, since we often have the AV initiate proactively and before it is certain it will need help. Many sessions are quick confirmation requests (it is ok to proceed?) that are resolved in seconds. There are some that take longer and involve guiding the AV through tricky situations. Again, in aggregate, this is 2-4% of time in driverless mode,” Vogt explained.
The CEO’s comments were supported by a spokesperson from Cruise, who noted in an emailed statement that a remote assistance session is triggered roughly every 4 to 5 miles. This effectively corrected the NYT‘s report, which noted that Cruise’s RA sessions were triggered roughly every 2.5-5 miles.
“Oftentimes, the AV proactively initiates these before it is certain it will need help, such as when the AV’s intended path is obstructed (e.g construction blockages or detours) or if it needs help identifying an object. Remote assistance is in session about 2-4% of the time the AV is on the road, which is minimal, and in those cases, the RA advisor is providing wayfinding intel to the AV, not controlling it remotely,” the Cruise spokesperson said.
Cruise was once considered a leader in the autonomous robotaxi segment. However, following an incident that resulted in a pedestrian — who was previously hit by a human-driven car — getting run over and dragged on the road by a robotaxi, the California DMV suspended the company’s driverless permit. Cruise would later pause its robotaxi operations across its entire fleet.
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Tesla is set to improve a critical feature that has not been present in older vehicles with a new update.
Tesla vehicles feature a comprehensive suite of driver assistance features, some of which aid in driving itself, while others support the vehicle’s surroundings.
One of those features is that of Driver Visualization, and with the rollout of a new update, owners of Intel-based Tesla vehicles are receiving an upgrade that will come with a simple software update.
Tesla plans to use Unreal Engine for driver visualization with crazy upgrade
The update will provide new visualizations while Intel-based vehicles are in reverse, a feature that was not previously available, but will be with Software Update 2025.32.2.
The improvement was spotted by Not a Tesla App via TheBeatYT_evil:
Noticed something new in 2025.32.2 on my Intel MCU + USS car with FSD.
When shifting into reverse, the full FSD visualization now stays on instead of switching to the old plain autopilot visuals.
Might be small, but it makes backing up feel more seamless. pic.twitter.com/o44levkdtM
— Beat (@TheBeatYT_evil) September 5, 2025
Previously, vehicles Tesla built were equipped with Intel-based processors, but newer cars feature the AMD chip, which is capable of rendering these visualizations as they happen. They were capable of visualizations when driving forward, but not in reverse, which is what this change resolves.
It is a good sign for those with Intel-based vehicles, as Tesla seems to be paying attention to what those cars are not capable of and improving them.
This was an undocumented improvement associated with this particular update, so you will not find any mention of it in the release notes that Tesla distributes with each update.
News
Tesla looks to make a big splash with Robotaxi in a new market
Tesla has been transparent that it is prioritizing safety, but it believes it can expand to basically any geographical location within the United States and find success with its Robotaxi suite. CEO Elon Musk said it could be available to half of the U.S. population by the end of the year.
Tesla is looking to make a big splash with Robotaxi in a new market, as the company was spotted testing validation vehicles in one region where it has not yet launched its ride-hailing service.
After launching Robotaxi in Austin in late June, Tesla followed up with a relatively quick expansion to the Bay Area of California. Both service areas are operating with a geofence that is expansive: In Texas, it is 173 square miles, while in the Bay Area, it is roughly 400 square miles.
Tesla has been transparent that it is prioritizing safety, but it believes it can expand to basically any geographical location within the United States and find success with its Robotaxi suite. CEO Elon Musk said it could be available to half of the U.S. population by the end of the year.
There have been plenty of reports out there that have speculated as to where Tesla would land next to test Robotaxi, and Nevada, Florida, Arizona, and New York have all been in the realm of possibility. These regions will need to approve Tesla for regulatory purposes before Robotaxi can officially operate.
Tesla is still testing and performing validation in several regions, and in Tempe, Arizona, things are moving forward as a Model Y with a LiDAR rig was spotted performing ground truth for the platform:
🚨 BREAKING: Just caught Tesla Robotaxi test vehicles cruising in Tempe, AZ! Rollout coming soon! pic.twitter.com/Oanw0Zx5pP
— Adub08 (@adub0808) September 10, 2025
With the LiDAR unit, many followers of the self-driving and autonomy space might wonder why Tesla uses these apparatuses during validation, especially considering the company’s stance and vision-based approach.
LiDAR is used for “ground truth,” which is basically a solidification or confirmation of what the cameras on the car are seeing. It is a great way to essentially confirm the accuracy of the vision-based suite, and will not be used on Robotaxi units used within the ride-hailing suite.
The Robotaxi platform was made available to the public earlier this month, as Tesla launched its app for iOS users.
Tesla Robotaxi app download rate demolishes Uber, Waymo all-time highs
Downloading the app allows you to join a waitlist, giving you the opportunity to utilize and test the Robotaxi platform in either Austin or the Bay Area.
News
Tesla hacker finds lifesaving FSD suggestions in 2025.32.3
The feature could drastically reduce instances of drivers operating their vehicles while distracted or exhausted.
A Tesla hacker has shared references to what could very well be lifesaving FSD suggestions in software update 2025.32.3.
The feature could drastically reduce instances of drivers operating their vehicles while distracted or exhausted.
New FSD features
As per longtime Tesla hacker @greentheonly, the EV maker’s drowsiness and lane departure suggestions in 2025.32.3 reference FSD. The hacker shared two alerts that specifically suggest the use of FSD, such as “Lane drift detected. Let FSD assist so you can stay focused,” and “Drowsiness detected. Stay focused with FSD.”
The hacker noted that the updated messages in 2025.32.3 are quite interesting because Tesla still advises drivers to be fully alert when using FSD Supervised. Thus, it is quite interesting to see the company advising users to use FSD when they seem unfocused or tired. That being said, FSD is still a supervised solution for now, but the system itself is already very capable, so the company’s updated alerts are not surprising.
Steps to FSD Unsupervised
Such warning messages would definitely make more sense once Tesla actually rolls out FSD Unsupervised. The system seems to be just waiting for regulatory approval for now, considering that it is already being used in vehicles that are coming off the production line at the Fremont Factory and Giga Texas. Tesla is also now using a driverless system for its Robotaxi services in Austin, as well as its autonomous ride-hailing service in the Bay Area.
For now, Tesla is hard at work preparing for the impending rollout of FSD V14, which Elon Musk has stated will be a notable improvement from the already-impressive performance of FSD V13. As per Musk, Teslas running FSD V14 will feel “sentient.” He also noted that the system “feels alive.”
Tesla is improving this critical feature in older vehicles
Tesla looks to make a big splash with Robotaxi in a new market
Tesla hacker finds lifesaving FSD suggestions in 2025.32.3
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