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Rocket Lab to resume launches following in-flight anomaly investigation

The Rocket Lab Electron takes flight from New Zealand. (Rocket Lab)

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Less than a month after the complete loss of customer payload due to an in-flight anomaly, Rocket Lab has announced that it is ready to return its small-class Electron rocket to flight. Company CEO, Peter Beck, during a media briefing Friday (July 31) said that the Electron second-stage “re-entered the atmosphere and burned up” resulting in a failed July 4 launch of the Electron and complete loss the customer payload of seven small satellites. Beck went on to state that through a collaborative investigation with the Federal Aviation Administration Rocket Lab was “able to quickly reconstruct what happened and the AIB board (Accident Investigation Board) was able to confidently narrow down the issue to a single electrical connection.”

The thirteenth flight of the Electron carried seven small satellites, all Earth-imaging inspiring the “Pics Or It Didn’t Happen” mission name. The rocket initially experienced a flawless launch from the company’s Launch Complex-1A on New Zealand’s Mahia Penninsula and everything seemed like it was going to plan until the video feed cut out unexpectedly shortly after the nominal ignition of the second-stage which was intended to carry the payloads to orbit.

The launch was completely event free during the first-stage ascent, stage separation, second stage ignition, and payload fairing jettison, then trouble occurred. Beck stated that the electrical connection that went bad during the second-stage of the flight was “incredibly unusual because it was able to evade all of the pre-flight acceptance testing.” Beck went on to explain that “while all of the testing showed no issues, after a period of time one of the joints had high resistance and that high resistance led to heating. That heating then led to thermal expansion of one of the components. That thermal expansion and heating enabled some of the potting components – that are around that joint to keep it secure from vibration – to flow.”

Once the potting compound used to secure electrical connections was able to heat up and essentially melt – or began to flow – the electrical connection become unsecured and led to the interruption in electrical current throughout the second-stage. Beck stated that “when the video stops (in the webcast) is exactly the point (of failure).” Although the video cut out, Rocket Lab ground stations continued to receive telemetry data of the flight’s progress due to the amount of redundancy with the systems aboard Electron “telemetry is the only way you can reconstruct this stuff so we have a very high priority of those (data) channels” Beck said.

https://twitter.com/SpaceflightNow/status/1279536259715813376

With the immense amount of data that was received during the flight and throughout the second-stage shutdown Rocket Lab was able to quickly determine the cause of the error and perform tests to determine exactly what occurred during the failed flight. “The vehicle as it flies every flight has just a huge amount of instrumentation. That coupled with a graceful shutdown coupled with full telemetry stream throughout the whole anomaly, we were really able to quickly reconstruct what happened” Beck said.

The vast amount of data and the ability to sufficiently replicate the incident now means that Rocket Lab has a plan of action in place to mitigate any failures – of this nature – on future missions. “We can actually mitigate (the anomaly) very easily through a slight change in production processes, but more importantly we can screen for it in our current vehicles and stock through more in-depth testing procedures.”

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To that end, the Rocket Lab Electron is set to return to flight in August, an impeccable turn around time following an anomaly investigation.”I’m very proud of the way the team has been able to identify this issue and rectify it so quickly” Beck said. He gave high praise to the entire Rocket Lab team for relentlessly working toward determining, not only the cause of the anomaly but working toward a solution for a quick return to flight. “Literally ten minutes after we saw some anomalous behavior during the flight, the team already started to work it and they haven’t stopped. They’ve been relentless” Beck said.

The customer payload that will fly aboard the return to flight and fourteenth mission of Electron launch is expected to be announced very soon. Rocket Lab did state that following a successful launch from the LC-1A complex in New Zealand, the following mission would be the first to take place from the brand new Launch Complex 2 located at the Mid-Atlantic Regional Spaceport at NASA Wallops in Virginia. Although an American private company, Rocket Lab predominately launches from New Zealand. The upcoming mission will be the first Electron flight to occur from American soil.

Beck closed the media briefing by stating that Rocket Lab looks forward to returning to operational status and launching Electrons every month, if not bi-weekly. He expressed that Rocket Lab is looking to the future and hopes to achieve a full recovery effort of the first stage booster via a helicopter and a specially designed grappling hook with the seventeenth flight of Electron. He also hinted that “there’ll be a couple of other little surprises as well, as we execute some other programs that have been cooking up in the background.”

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Tesla to make app change for easier communication following Service

“Looking into it. After a service visit is complete, we close the in-app messaging option after 2 hours. We will change this to 24hours or more.”

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tesla service
Credit: Tesla

Tesla will enhance the ability to communicate through the mobile app with Service after work has been done on your car.

One of the biggest weaknesses of Tesla’s automotive division has been Service, as Service Centers are not necessarily plentiful, and wait times, in some regions of the country, are over a month in duration.

Getting in touch with Service after a car has work done to it is also difficult. Calling showrooms in some regions has proven to be difficult to enable direct communication between the customer and the company.

If something is not resolved properly, Tesla keeps the in-app messaging option active for two hours after the service visit is complete.

However, that doesn’t resolve everything, as some issues may arise again more than two hours later. Then the issue of communication presents itself once again.

Tesla is going to extend that time frame to a day or more, according to Raj Jegannathan, Tesla’s AI/IT-Infra, Cybersecurity, IT Apps & Vehicle Service VP.

Tesla has made several changes over the past few years to attempt to improve its Service. Recently, for Collision repair, it started offering a $45-per-day loaner program with free FSD, free tolls, and free Supercharging.

It also recently started sharing local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.

Tesla creates clever solution to simplify and improve its Service

However, this is only available at a few showrooms and is currently a pilot program.

These improvements are aimed at resolving communication breakdown, which appears to be a problem that many owners experience.

Tesla is one of the few companies that also operates a fleet of Mobile Repair vehicles, which will perform service at your house or place of business. However, the size of it has gone down by 11 percent year over year.

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Tesla is overhauling its Full Self-Driving subscription for easier access

The subscription model is more accessible to many owners, as it is reasonably priced and offers the option to take a month off from using it if they are interested in saving money.

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Credit: Tesla

Tesla is overhauling its Full Self-Driving subscription and how it markets it to customers after several owners and fans of the company complained about the accessibility of the monthly access to its driver assistance suite.

Tesla Full Self-Driving is the automaker’s semi-autonomous driving suite, which is widely regarded as the most robust and capable on the market today. Owners can purchase the suite outright for $8,000, or they can subscribe to the program for $99 per month, an option it enabled a few years ago.

However, it is not super easy to subscribe to the subscription model, nor is it even recognized on the company’s Online Design Studio. Without some research or prior knowledge, a consumer might not even know they could pay monthly to experience Full Self-Driving.

That is set to change, according to Tesla’s AI/IT Infrastructure, Cybersecurity, IT Apps, and Vehicle Service head Raj Jegannathan, who said the company is planning to change that.

Instead of having customers only have the option to pay outright for the suite, Tesla is now planning to offer the subscription model in its Online Design Studio, making it easier to activate that option:

It will be the second major change Tesla makes to how it sells Full Self-Driving to customers, the first being videos of real-life operation of FSD in the Design Studio. Previously, the site only showed animations of Full Self-Driving’s capabilities.

Tesla added the videos of FSD handling some tricky situations, as well as general operation of the suite, to the Design Studio in recent weeks.

Tesla makes big change to encourage Full Self-Driving purchases

The subscription model is more accessible to many owners, as it is reasonably priced and offers the option to take a month off from using it if they are interested in saving money.

Many cannot justify paying for the suite outright, especially as it adds $8,000 to the cost of their car. After they experience its capabilities for themselves, they might.

Both moves appear to be an effort to increase the take rate of Full Self-Driving, particularly as autonomy takes center stage at Tesla.

With the rollout of Robotaxi and some teased capabilities of the upcoming v14 iteration of Full Self-Driving, Tesla is gearing up to continue advancing its self-driving technology.

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Tesla talks Semi ramp, Optimus, Robotaxi rollout, FSD with Wall Street firm

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Credit: Tesla

Tesla (NASDAQ: TSLA) recently talked about a variety of topics with Wall Street firm Piper Sandler, as the firm released a new note on Friday about their meeting with the company’s Investor Relations team.

According to the note from Piper Sandler, Tesla talked in detail about the Semi program, Optimus, and its potential valuation given its capabilities, the rollout of Robotaxi in Austin, and Full Self-Driving progress in the United States.

Tesla Semi Ramp

The Tesla Semi is set to enter mass production in 2026 at a dedicated factory near the company’s Gigafactory in Reno, Nevada.

The Semi has already been in pilot program testing, as Tesla has partnered with a few companies, like Frito-Lay and PepsiCo., to perform regional logistics. It has been met with excellent reviews from drivers, and it has helped give Tesla a good idea of what to expect when it makes its way to more companies in the coming years.

Piper Sandler said that it is evident Tesla is preparing for a “major ramp,” but it is keeping its expectations low:

“We’ve never expected much from this product, but we’d love to be proven wrong (Tesla is clearly prepping for a major ramp).”

Tesla Optimus and its value internally and externally

Optimus has been working in Tesla factories for some time, but its expectations as a product offering outside of the company internally have major implications.

Its role within Tesla factories, for now, is relatively low, but Optimus is still doing things to assist. By this time next year, Piper Sandler said Optimus should have bigger responsibilities:

“By this time in 2026, Optimus should be moving/staging parts within Tesla’s facilities.”

Outside of Tesla, Optimus could be a major beneficiary for companies as it could be a more affordable way to handle tedious tasks and manual labor. The firm believes that if Optimus can work 18-hour shifts, a cost of $100,000 per unit “would be justified.”

Tesla Robotaxi Expansion

The big focus of the firm with Robotaxi was Tesla’s expansion of the geofence in Austin this week. It was substantial, bringing the Robotaxi’s total service area to around 170 square miles, up from the roughly 90 square miles that rival Waymo is offering in the city.

Tesla Robotaxi geofence expansion enters Plaid Mode and includes a surprise

Tesla has doubled its geofence three times since its launch in late June, and it also revealed that its fleet of vehicles has expanded by 50 percent. It did not give a solid number of how many vehicles are operating in the fleet.

Tesla Full Self-Driving v14 launch

Tesla’s Full Self-Driving suite is set to have a fresh version, v14, rolled out in either September or October, and there are some pretty high expectations for it.

CEO Elon Musk said:

“The FSD release in about 6 weeks will be a dramatic gain with a 10X higher parameter count and many other improvements. It’s going through training & testing now. Once we confirm real-world safety of FSD 14, which we think will be amazing, the car will nag you much less.”

There is also some expectation that v14 could be the public release of what Tesla is running in Austin for Robotaxi. The firm confirmed this in their note by stating it “should enable Tesla owners to use software that is on par with Robotaxis in Austin.”

The only real hold up would be regulator skepticism, but Tesla can alleviate this with strong data.

The firm maintained its ‘Overweight’ rating and the $400 price target it holds on the stock.

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