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Tesla die-hard Jim Cramer calls J.D. Power quality survey “nonsense”
Well-known Tesla fanatic and investment guru Jim Cramer doesn’t agree with J.D. Power’s recent quality survey that ranked the electric automaker in dead last out of 32 brands.
Earlier this week, American data analytics company J.D. Power released its annual quality survey that found Tesla cars to hold an average of 250 problems per 100 vehicles. The report indicated that this year’s report was Tesla’s first time taking part in the survey and that its cars held a significant number of defects related to build quality.
But Cramer doesn’t buy the report, and he thinks it’s “nonsense.”
Cramer, a Tesla owner and supporter himself, refused to believe that the automaker was plagued with issues related to build quality. As the driver of a Model X SUV, Cramer has consistently stated that the company’s products are fun, reliable, and point to a future of sustainable transportation. But the J.D. Power survey certainly struck a nerve with the former hedge fund manager turned TV personality.
“Tesla’s great,” Cramer stated in a survey with TheStreet. “It’s like Land Rover; people also think Land Rover is bad. I’ve gotta 1994 Range Rover, its unbelievable…it actually goes up in value. I believe Teslas will go up in value, and I think these surveys are stupid.”
Cramer went on to explain the brand loyalty that Tesla has acquired over its 12-year history of cranking out electric cars, claiming that he’s never heard anyone talk negatively about their ownership experience.
“I don’t know a soul who owns a Tesla who actually doesn’t think that it isn’t the greatest thing to ever happen,” Cramer added.
Interestingly enough, Tesla has confronted issues with the build quality of its cars for years, and a Bloomberg survey of 5,000 Model 3 owners performed in October stated problems with the car’s build had gotten noticeably better.
From claims of “soft” and improper paint, body gaps, and poorly installed components, Tesla utilized the information from real owners to improve its vehicles exponentially. Many of the reported quality issues occurred when Tesla was amidst “production hell” for the Model 3, as the company’s Fremont facility was working long and stressful hours in an attempt to ramp the sedan which would infiltrate the mass-market sedan sector.
Improvements were made, and after Consumer Reports slashed the affordable sedan from its recommendation list, CR recommended the Model 3 once again, citing “improved reliability.”
Before taking delivery of a vehicle, owners are encouraged to inspect the car looking for possible issues with panel gaps or other indicators of lackluster build quality. If something is found, the automaker will fix the problem.
Tesla’s most recent release of the Model Y showed that panel gaps had improved compared to the first releases of the Model 3. Automotive veteran Sandy Munro stated in his first episode of the Model Y teardown that, “for an early-stage product, this is pretty good.”
J.D. Power’s survey recognized Dodge as the most reliable brand, but Tesla’s last-place finish in the rankings is controversial. After the Silicon Valley-based automaker has made strides to improve the build quality of its vehicles since hearing complaints, the company’s cars have regained recommendations from former critics.
Elon Musk
Tesla Full Self-Driving set to get an awesome new feature, Elon Musk says
Tesla Full Self-Driving is set to get an awesome new feature in the near future, CEO Elon Musk confirmed on X.
Full Self-Driving is the company’s semi-autonomous driving program, which is among the best available to the general public. It still relies on the driver to ultimately remain in control and pay attention, but it truly does make traveling less stressful and easier.
However, Tesla still continuously refines the software through Over-the-Air updates, which are meant to resolve shortcomings in the performance of the FSD suite. Generally, Tesla does a great job of this, but some updates are definitely regressions, at least with some of the features.
Tesla Cybertruck owner credits FSD for saving life after freeway medical emergency
Tesla and Musk are always trying to improve the suite’s performance by fixing features that are presently available, but they also try to add new things that would be beneficial to owners. One of those things, which is coming soon, is giving the driver the ability to prompt FSD with voice demands.
For example, asking the car to park close to the front door of your destination, or further away in an empty portion of the parking lot, would be an extremely beneficial feature. Adjusting navigation is possible through Grok integration, but it is not always effective.
Musk confirmed that voice prompts for FSD would be possible:
Coming
β Elon Musk (@elonmusk) February 21, 2026
Tesla Full Self-Driving is a really great thing, but it definitely has its shortcomings. Navigation is among the biggest complaints that owners have, and it is easily my biggest frustration with using it. Some of the routes it chooses to take are truly mind-boggling.
Another thing it has had issues with is being situated in the correct lane at confusing intersections or even managing to properly navigate through local traffic signs. For example, in Pennsylvania, there are a lot of stop signs with “Except Right Turn” signs directly under.
This gives those turning right at a stop sign the opportunity to travel through it. FSD has had issues with this on several occasions.
Parking preferences would be highly beneficial and something that could be resolved with this voice prompt program. Grocery stores are full of carts not taken back by customers, and many people choose to park far away. Advising FSD of this preference would be a great advantage to owners.
Cybertruck
Elon Musk clarifies Tesla Cybertruck ’10 day’ comment, fans respond
Some are arguing that the decision to confirm a price hike in ten days is sort of counterproductive, especially considering it is based on demand. Giving consumers a timeline of just ten days to make a big purchase like a pickup truck for $60,000, and basically stating the price will go up, will only push people to make a reservation.
Elon Musk has clarified what he meant by his comment on X yesterday that seemed to indicate that Tesla would either do away with the new All-Wheel-Drive configuration of the Cybertruck or adjust the price.
The response was cryptic as nobody truly knew what Musk’s plans were for the newest Tesla Cybertruck trim level. We now have that answer, and fans of the company are responding in a polarizing fashion.
On Thursday night, Tesla launched the Cybertruck All-Wheel-Drive, priced competitively at $59,990. It was a vast improvement from the Rear-Wheel-Drive configuration Tesla launched last year at a similar price point, which was eventually cancelled just a few months later due to low demand.
Tesla launches new Cybertruck trim with more features than ever for a low price
However, Musk said early on Friday, “just for 10 days,” the truck would either be available or priced at $59,990. We can now confirm Tesla will adjust the price based on more recent comments from the CEO.
Musk said the price will fluctuate, but it “depends on how much demand we see at this price level.”
Depends on how much demand we see at this price level
β Elon Musk (@elonmusk) February 20, 2026
Some are defending the decision, stating that it is simply logical to see how the Cybertruck sells at this price and adjust accordingly.
Case 1: You don’t like it -> don’t buy it
Case 2 (me): You like it, it’s fits your situation and needs -> you buy it.
Case 3: Complain endlessly for no reason, you weren’t going to get one anyway, but you want people to know you’re mad, for some reason.Silly netizens.
β Ryan Scanlan π₯ (@Xenius) February 21, 2026
Others, not so much.
Alright I’m obviously not the one successful enough to be calling the shots at Tesla and worth almost a trillion dollars
But people were excited about the awesome Cybertruck news and then it got taken away, that’s why people are annoyed. The wording felt more like a threat.β¦ pic.twitter.com/NWVNklcXoJ
β Dirty Tesla (@DirtyTesLa) February 21, 2026
No but fr wtf you doing dude???????
β Greggertruck (@greggertruck) February 20, 2026
Itβs how it was communicated.
If it had been stated clearly on the website for everyone to see, everyone would be fine.β KiTT_2020 (@kitt_2020) February 20, 2026
Some are arguing that the decision to confirm a price hike in ten days is sort of counterproductive, especially considering it is based on demand. Giving consumers a timeline of just ten days to make a big purchase like a pickup truck for $60,000, and basically stating the price will go up, will only push people to make a reservation.
Demand will look strong because people want to lock in this price. The price will inevitably go up, and demand for the trim will likely fall a bit because of the increased cost.
Many are arguing Musk should have kept this detail internal, but transparency is a good policy to have. It is a polarizing move to confirm a price increase in just a week-and-a-half, but the community is obviously split on how to feel.
Cybertruck
Tesla Cybertruck’s newest trim will undergo massive change in ten days, Musk says
It appears as if the new All-Wheel-Drive trim of Cybertruck won’t be around for too long, however. Elon Musk revealed this morning that it will be around “only for the next 10 days.”
Tesla’s new Cybertruck trim has already gotten the axe from CEO Elon Musk, who said the All-Wheel-Drive configuration of the all-electric pickup will only be available “for the next ten days.”
Musk could mean the price, which is $59,990, or the availability of the trim altogether.
Last night, Tesla launched the All-Wheel-Drive configuration of the Cybertruck, a pickup that comes in at less than $60,000 and features a competitive range and features that are not far off from the offerings of the premium trim.
Tesla launches new Cybertruck trim with more features than ever for a low price
It was a nice surprise from Tesla, considering that last year, it offered a Rear-Wheel-Drive trim of the Cybertruck that only lasted a few months. It had extremely underwhelming demand because it was only $10,000 cheaper than the next trim level up, and it was missing a significant number of premium features.
Simply put, it was not worth the money. Tesla killed the RWD Cybertruck just a few months after offering it.
With the news that Tesla was offering this All-Wheel-Drive configuration of the Cybertruck, many fans and consumers were encouraged. The Cybertruck has been an underwhelming seller, and this seemed to be a lot of truck for the price when looking at its features:
- Dual Motor AWD w/ est. 325 mi of range
- Powered tonneau cover
- Bed outlets (2x 120V + 1x 240V) & Powershare capability
- Coil springs w/ adaptive damping
- Heated first-row seats w/ textile material that is easy to clean
- Steer-by-wire & Four Wheel Steering
- 6β x 4β composite bed
- Towing capacity of up to 7,500 lbs
- Powered frunk
It appears as if this trim of Cybertruck won’t be around for too long, however. Musk revealed this morning that it will be around “only for the next 10 days.”
Only for the next 10 days https://t.co/82JnvZQGh2
β Elon Musk (@elonmusk) February 20, 2026
Musk could mean the price of the truck and not necessarily the ability to order it. However, most are taking it as a cancellation.
If it is, in fact, a short-term availability decision, it is baffling, especially as Tesla fans and analysts claim that metrics like quarterly deliveries are no longer important. This seems like a way to boost sales short-term, and if so many people are encouraged about this offering, why would it be kept around for such a short period of time?
Some are even considering the potential that Tesla axes the Cybertruck program as a whole. Although Musk said during the recent Q4 Earnings Call that Cybertruck would still be produced, the end of the Model S and Model X programs indicates Tesla might be prepared to do away with any low-volume vehicles that do not contribute to the company’s future visions of autonomy.
The decision to axe the car just ten days after making it available seems like a true head-scratcher.