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Tesla die-hard Jim Cramer calls J.D. Power quality survey “nonsense”

Credit: YouTube/CNBC Television

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Well-known Tesla fanatic and investment guru Jim Cramer doesn’t agree with J.D. Power’s recent quality survey that ranked the electric automaker in dead last out of 32 brands.

Earlier this week, American data analytics company J.D. Power released its annual quality survey that found Tesla cars to hold an average of 250 problems per 100 vehicles. The report indicated that this year’s report was Tesla’s first time taking part in the survey and that its cars held a significant number of defects related to build quality.

But Cramer doesn’t buy the report, and he thinks it’s “nonsense.”

Cramer, a Tesla owner and supporter himself, refused to believe that the automaker was plagued with issues related to build quality. As the driver of a Model X SUV, Cramer has consistently stated that the company’s products are fun, reliable, and point to a future of sustainable transportation. But the J.D. Power survey certainly struck a nerve with the former hedge fund manager turned TV personality.

“Tesla’s great,” Cramer stated in a survey with TheStreet. “It’s like Land Rover; people also think Land Rover is bad. I’ve gotta 1994 Range Rover, its unbelievable…it actually goes up in value. I believe Teslas will go up in value, and I think these surveys are stupid.”

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Cramer went on to explain the brand loyalty that Tesla has acquired over its 12-year history of cranking out electric cars, claiming that he’s never heard anyone talk negatively about their ownership experience.

“I don’t know a soul who owns a Tesla who actually doesn’t think that it isn’t the greatest thing to ever happen,” Cramer added.

Interestingly enough, Tesla has confronted issues with the build quality of its cars for years, and a Bloomberg survey of 5,000 Model 3 owners performed in October stated problems with the car’s build had gotten noticeably better.

From claims of “soft” and improper paint, body gaps, and poorly installed components, Tesla utilized the information from real owners to improve its vehicles exponentially. Many of the reported quality issues occurred when Tesla was amidst “production hell” for the Model 3, as the company’s Fremont facility was working long and stressful hours in an attempt to ramp the sedan which would infiltrate the mass-market sedan sector.

Improvements were made, and after Consumer Reports slashed the affordable sedan from its recommendation list, CR recommended the Model 3 once again, citing “improved reliability.”

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Before taking delivery of a vehicle, owners are encouraged to inspect the car looking for possible issues with panel gaps or other indicators of lackluster build quality. If something is found, the automaker will fix the problem.

Tesla’s most recent release of the Model Y showed that panel gaps had improved compared to the first releases of the Model 3. Automotive veteran Sandy Munro stated in his first episode of the Model Y teardown that, “for an early-stage product, this is pretty good.”

J.D. Power’s survey recognized Dodge as the most reliable brand, but Tesla’s last-place finish in the rankings is controversial. After the Silicon Valley-based automaker has made strides to improve the build quality of its vehicles since hearing complaints, the company’s cars have regained recommendations from former critics.

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla FSD fleet is nearing 7 billion total miles, including 2.5 billion city miles

As can be seen on Tesla’s official FSD webpage, vehicles equipped with the system have now navigated over 6.99 billion miles.

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Tesla’s Full Self-Driving (Supervised) fleet is closing in on almost 7 billion total miles driven, as per data posted by the company on its official FSD webpage. 

These figures hint at the massive scale of data fueling Tesla’s rapid FSD improvements, which have been quite notable as of late.

FSD mileage milestones

As can be seen on Tesla’s official FSD webpage, vehicles equipped with the system have now navigated over 6.99 billion miles. Tesla owner and avid FSD tester Whole Mars Catalog also shared a screenshot indicating that from the nearly 7 billion miles traveled by the FSD fleet, more than 2.5 billion miles were driven inside cities. 

City miles are particularly valuable for complex urban scenarios like unprotected turns, pedestrian interactions, and traffic lights. This is also the difference-maker for FSD, as only complex solutions, such as Waymo’s self-driving taxis, operate similarly on inner-city streets. And even then, incidents such as the San Francisco blackouts have proven challenging for sensor-rich vehicles like Waymos. 

Tesla’s data edge

Tesla has a number of advantages in the autonomous vehicle sector, one of which is the size of its fleet and the number of vehicles training FSD on real-world roads. Tesla’s nearly 7 billion FSD miles then allow the company to roll out updates that make its vehicles behave like they are being driven by experienced drivers, even if they are operating on their own. 

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So notable are Tesla’s improvements to FSD that NVIDIA Director of Robotics Jim Fan, after experiencing FSD v14, noted that the system is the first AI that passes what he described as a “Physical Turing Test.” 

“Despite knowing exactly how robot learning works, I still find it magical watching the steering wheel turn by itself. First it feels surreal, next it becomes routine. Then, like the smartphone, taking it away actively hurts. This is how humanity gets rewired and glued to god-like technologies,” Fan wrote in a post on X. 

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Tesla starts showing how FSD will change lives in Europe

Local officials tested the system on narrow country roads and were impressed by FSD’s smooth, human-like driving, with some calling the service a game-changer for everyday life in areas that are far from urban centers.

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Credit: Grok Imagine

Tesla has launched Europe’s first public shuttle service using Full Self-Driving (Supervised) in the rural Eifelkreis Bitburg-Prüm region of Germany, demonstrating how the technology can restore independence and mobility for people who struggle with limited transport options. 

Local officials tested the system on narrow country roads and were impressed by FSD’s smooth, human-like driving, with some calling the service a game-changer for everyday life in areas that are far from urban centers.

Officials see real impact on rural residents

Arzfeld Mayor Johannes Kuhl and District Administrator Andreas Kruppert personally tested the Tesla shuttle service. This allowed them to see just how well FSD navigated winding lanes and rural roads confidently. Kruppert said, “Autonomous driving sounds like science fiction to many, but we simply see here that it works totally well in rural regions too.” Kuhl, for his part, also noted that FSD “feels like a very experienced driver.”

The pilot complements the area’s “Citizen Bus” program, which provides on-demand rides for elderly residents who can no longer drive themselves. Tesla Europe shared a video of a demonstration of the service, highlighting how FSD gives people their freedom back, even in places where public transport is not as prevalent.

What the Ministry for Economic Affairs and Transport says

Rhineland-Palatinate’s Minister Daniela Schmitt supported the project, praising the collaboration that made this “first of its kind in Europe” possible. As per the ministry, the rural rollout for the service shows FSD’s potential beyond major cities, and it delivers tangible benefits like grocery runs, doctor visits, and social connections for isolated residents. 

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“Reliable and flexible mobility is especially vital in rural areas. With the launch of a shuttle service using self-driving vehicles (FSD supervised) by Tesla in the Eifelkreis Bitburg-Prüm, an innovative pilot project is now getting underway that complements local community bus services. It is the first project of its kind in Europe. 

“The result is a real gain for rural mobility: greater accessibility, more flexibility and tangible benefits for everyday life. A strong signal for innovation, cooperation and future-oriented mobility beyond urban centers,” the ministry wrote in a LinkedIn post

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Tesla China quietly posts Robotaxi-related job listing

Tesla China is currently seeking a Low Voltage Electrical Engineer to work on circuit board design for the company’s autonomous vehicles.

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Credit: Tesla

Tesla has posted a new job listing in Shanghai explicitly tied to its Robotaxi program, fueling speculation that the company is preparing to launch its dedicated autonomous ride-hailing service in China. 

As noted in the listing, Tesla China is currently seeking a Low Voltage Electrical Engineer to work on circuit board design for the company’s autonomous vehicles.

Robotaxi-specific role

The listing, which was shared on social media platform X by industry watcher @tslaming, suggested that Tesla China is looking to fill the role urgently. The job listing itself specifically mentions that the person hired for the role will be working on the Low Voltage Hardware team, which would design the circuit boards that would serve as the nervous system of the Robotaxi. 

Key tasks for the role, as indicated in the job listing, include collaboration with PCB layout, firmware, mechanical, program management, and validation teams, among other responsibilities. The role is based in Shanghai.

China Robotaxi launch

China represents a massive potential market for robotaxis, with its dense urban centers and supportive policies in select cities. Tesla has limited permission to roll out FSD in the country, though despite this, its vehicles have been hailed as among the best in the market when it comes to autonomous features. So far, at least, it appears that China supports Tesla’s FSD and Robotaxi rollout.

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This was hinted at in November, when Tesla brought the Cybercab to the 8th China International Import Expo (CIIE) in Shanghai, marking the first time that the autonomous two-seater was brought to the Asia-Pacific region. The vehicle, despite not having a release date in China, received a significant amount of interest among the event’s attendees. 

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