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Tesla die-hard Jim Cramer calls J.D. Power quality survey “nonsense”
Well-known Tesla fanatic and investment guru Jim Cramer doesn’t agree with J.D. Power’s recent quality survey that ranked the electric automaker in dead last out of 32 brands.
Earlier this week, American data analytics company J.D. Power released its annual quality survey that found Tesla cars to hold an average of 250 problems per 100 vehicles. The report indicated that this year’s report was Tesla’s first time taking part in the survey and that its cars held a significant number of defects related to build quality.
But Cramer doesn’t buy the report, and he thinks it’s “nonsense.”
Cramer, a Tesla owner and supporter himself, refused to believe that the automaker was plagued with issues related to build quality. As the driver of a Model X SUV, Cramer has consistently stated that the company’s products are fun, reliable, and point to a future of sustainable transportation. But the J.D. Power survey certainly struck a nerve with the former hedge fund manager turned TV personality.
“Tesla’s great,” Cramer stated in a survey with TheStreet. “It’s like Land Rover; people also think Land Rover is bad. I’ve gotta 1994 Range Rover, its unbelievable…it actually goes up in value. I believe Teslas will go up in value, and I think these surveys are stupid.”
Cramer went on to explain the brand loyalty that Tesla has acquired over its 12-year history of cranking out electric cars, claiming that he’s never heard anyone talk negatively about their ownership experience.
“I don’t know a soul who owns a Tesla who actually doesn’t think that it isn’t the greatest thing to ever happen,” Cramer added.
Interestingly enough, Tesla has confronted issues with the build quality of its cars for years, and a Bloomberg survey of 5,000 Model 3 owners performed in October stated problems with the car’s build had gotten noticeably better.
From claims of “soft” and improper paint, body gaps, and poorly installed components, Tesla utilized the information from real owners to improve its vehicles exponentially. Many of the reported quality issues occurred when Tesla was amidst “production hell” for the Model 3, as the company’s Fremont facility was working long and stressful hours in an attempt to ramp the sedan which would infiltrate the mass-market sedan sector.
Improvements were made, and after Consumer Reports slashed the affordable sedan from its recommendation list, CR recommended the Model 3 once again, citing “improved reliability.”
Before taking delivery of a vehicle, owners are encouraged to inspect the car looking for possible issues with panel gaps or other indicators of lackluster build quality. If something is found, the automaker will fix the problem.
Tesla’s most recent release of the Model Y showed that panel gaps had improved compared to the first releases of the Model 3. Automotive veteran Sandy Munro stated in his first episode of the Model Y teardown that, “for an early-stage product, this is pretty good.”
J.D. Power’s survey recognized Dodge as the most reliable brand, but Tesla’s last-place finish in the rankings is controversial. After the Silicon Valley-based automaker has made strides to improve the build quality of its vehicles since hearing complaints, the company’s cars have regained recommendations from former critics.
News
Tesla to improve one of its best features, coding shows
According to the update, Tesla will work on improving the headlights when coming into contact with highly reflective objects, including road signs, traffic signs, and street lights. Additionally, pixel-level dimming will happen in two stages, whereas it currently performs with just one, meaning on or off.
Tesla is looking to upgrade its Matrix Headlights, a unique and high-tech feature that is available on several of its vehicles. The headlights aim to maximize visibility for Tesla drivers while being considerate of oncoming traffic.
The Matrix Headlights Tesla offers utilize dimming of individual light pixels to ensure that visibility stays high for those behind the wheel, while also being considerate of other cars by decreasing the brightness in areas where other cars are traveling.
Here’s what they look like in action:
- Credit: u/ObjectiveScratch | Reddit
- Credit: u/ObjectiveScratch | Reddit
As you can see, the Matrix headlight system intentionally dims the area where oncoming cars would be impacted by high beams. This keeps visibility at a maximum for everyone on the road, including those who could be hit with bright lights in their eyes.
There are still a handful of complaints from owners, however, but Tesla appears to be looking to resolve these with the coming updates in a Software Version that is currently labeled 2026.2.xxx. The coding was spotted by X user BERKANT:
🚨 Tesla is quietly upgrading Matrix headlights.
Software https://t.co/pXEklQiXSq reveals a hidden feature:
matrix_two_stage_reflection_dip
This is a major step beyond current adaptive high beams.
What it means:
• The car detects highly reflective objects
Road signs,… pic.twitter.com/m5UpQJFA2n— BERKANT (@Tesla_NL_TR) February 24, 2026
According to the update, Tesla will work on improving the headlights when coming into contact with highly reflective objects, including road signs, traffic signs, and street lights. Additionally, pixel-level dimming will happen in two stages, whereas it currently performs with just one, meaning on or off.
Finally, the new system will prevent the high beams from glaring back at the driver. The system is made to dim when it recognizes oncoming cars, but not necessarily objects that could produce glaring issues back at the driver.
Tesla’s revolutionary Matrix headlights are coming to the U.S.
This upgrade is software-focused, so there will not need to be any physical changes or upgrades made to Tesla vehicles that utilize the Matrix headlights currently.
Elon Musk
xAI’s Grok approved for Pentagon classified systems: report
Under the agreement, Grok can be deployed in systems handling classified intelligence analysis, weapons development, and battlefield operations.
Elon Musk’s xAI has signed an agreement with the United States Department of Defense (DoD) to allow Grok to be used in classified military systems.
Previously, Anthropic’s Claude had been the only AI system approved for the most sensitive military work, but a dispute over usage safeguards has reportedly prompted the Pentagon to broaden its options, as noted in a report from Axios.
Under the agreement, Grok can be deployed in systems handling classified intelligence analysis, weapons development, and battlefield operations.
The publication reported that xAI agreed to the Pentagon’s requirement that its technology be usable for “all lawful purposes,” a standard Anthropic has reportedly resisted due to alleged ethical restrictions tied to mass surveillance and autonomous weapons use.
Defense Secretary Pete Hegseth is scheduled to meet with Anthropic CEO Dario Amodei in what sources expect to be a tense meeting, with the publication hinting that the Pentagon could designate Anthropic a “supply chain risk” if the company does not lift its safeguards.
Axios stated that replacing Claude fully might be technically challenging even if xAI or other alternative AI systems take its place. That being said, other AI systems are already in use by the DoD.
Grok already operates in the Pentagon’s unclassified systems alongside Google’s Gemini and OpenAI’s ChatGPT. Google is reportedly close to an agreement that will result in Gemini being used for classified use, while OpenAI’s progress toward classified deployment is described as slower but still feasible.
The publication noted that the Pentagon continues talks with several AI companies as it prepares for potential changes in classified AI sourcing.
Elon Musk
Elon Musk denies Starlink’s price cuts are due to Amazon Kuiper
“This has nothing to do with Kuiper, we’re just trying to make Starlink more affordable to a broader audience,” Musk wrote in a post on X.
Elon Musk has pushed back on claims that Starlink’s recent price reductions are tied to Amazon’s Kuiper project.
In a post on X, Musk responded directly to a report suggesting that Starlink was cutting prices and offering free hardware to partners ahead of a planned IPO and increased competition from Kuiper.
“This has nothing to do with Kuiper, we’re just trying to make Starlink more affordable to a broader audience,” Musk wrote in a post on X. “The lower the cost, the more Starlink can be used by people who don’t have much money, especially in the developing world.”
The speculation originated from a post summarizing a report from The Information, which ran with the headline “SpaceX’s Starlink Makes Land Grab as Amazon Threat Looms.” The report stated that SpaceX is aggressively cutting prices and giving free hardware to distribution partners, which was interpreted as a reaction to Amazon’s Kuiper’s upcoming rollout and possible IPO.
In a way, Musk’s comments could be quite accurate considering Starlink’s current scale. The constellation currently has more than 9,700 satellites in operation today, making it by far the largest satellite broadband network in operation. It has also managed to grow its user base to 10 million active customers across more than 150 countries worldwide.
Amazon’s Kuiper, by comparison, has launched approximately 211 satellites to date, as per data from SatelliteMap.Space, some of which were launched by SpaceX’s Falcon 9 rocket. Starlink surpassed that number in early January 2020, during the early buildout of its first-generation network.
Lower pricing also aligns with Starlink’s broader expansion strategy. SpaceX continues to deploy satellites at a rapid pace using Falcon 9, and future launches aboard Starship are expected to significantly accelerate the constellation’s growth. A larger network improves capacity and global coverage, which can support a broader customer base.
In that context, price reductions can be viewed as a way to match expanding supply with growing demand. Musk’s companies have historically used aggressive pricing strategies to drive adoption at scale, particularly when vertical integration allows costs to decline over time.

