Lifestyle
Tesla “Loaner Wheels” program and Tire Hazard Protection saved the day
This winter Los Angeles has received an enormous amount of rainfall, sorely needed, as the Governor comes close to finally declaring the drought “finished.” One negative effect of the large rainfall is the huge number of potholes that now need fixing across the Los Angeles basin.
My Flat Tire
On January 25, 2017, I experienced the issue first hand: on the way back home from Montebello, CA, I hit a pothole that was about 1.5 feet wide and 5 inches deep. The “thump” noise sounded enormous when my left rear tire hit the pothole. My tire immediately went flat. The onboard alert immediately told me that I had to stop. I had hit a double whammy: the pothole and a large nail. I was quite fortunate that a Shell station was near where I found enough space to park safely.
Tire Damage due to pothole
Next I called the Tesla Roadside Assistance toll free number 877-79-TESLA. This service is available during the first 4 years or 50,000 miles, whichever occurs first for vehicles covered by the New or Pre-Owned Vehicle Limited Warranty at the time of the occurrence.
In all markets, Tesla will arrange for your vehicle to be transported to the nearest Tesla Service Center. Tesla will cover up to 50 miles for a trained tow provider to assist you with a flat tire.
Notice that wheel and tire damage is not covered by the New or Pre-Owned Vehicle Limited Warranty.
In some markets, and that includes the Los Angeles area, Tesla has contracted with trained tow providers that carry a limited number of loaner wheels to quickly exchange for the damaged wheel so one can continue his or her journey.
After about 5 minutes of muzak, I was finally connected with a Tesla Roadside Assistance representative that immediately offered me the “loaner wheel” service. After about a 45-minute wait, a small van showed up, which had inside an entire set of all available tires for Tesla Model S and X, all mounted on wheels. My flat tire was a MICHELIN PILOT SPORT PS2 XL, 265/35ZR-21. The tow provider took no more than 15 minutes to do the tire and wheel swap, and put the damaged tire, still mounted on my 21” Turbine grey wheels, inside a large plastic bag and then in my trunk. In less than an hour I was back on the road.
The tow provider told me that he was also servicing Mercedes, Lexus and other luxury cars, but Tesla was the only one providing the loaner wheels.
My next steps were to simply arrange with my local Tesla Service Center a good time to drop in within a few days to exchange the loaner wheel for a new original wheel. I e-mailed my service center in Torrance, CA that I already had purchased a new replacement tire and was able to get an appointment for the next day at the opening time of the center.
Looking at several messages in the official Tesla forum, the “loaner wheel” service is not available in all markets, so you may want to call your local Tesla Service Center and inquire if your area is covered by the program.
TIRE RACK
In case of a flat tire, if you have not purchased a tire yourself, Tesla will sell you the tire at the time you get you flat tire replaced. There are two issues with that transaction. First, Tesla will sell you the tire at a relatively high price ($440 in the case of the MICHELIN PILOT SPORT PS2 XL, 265/35ZR-21 that I needed replaced), but more importantly tires purchased from a Tesla Service Center do not come with any “hazard warranty”, just the basic OEM warranty (from Michelin in this instance) that does not cover any type of road hazards.
When I purchased my Tesla Model S P90D I wanted to have at least one spare tire ready for each of my staggered tires and I found tirerack.com to offer OEM tires for all Tesla models at discounted prices, and provided “Tire Road Hazard protection”.
For example the MICHELIN PILOT SPORT PS2 XL, 265/35ZR-21 that I needed to replace is available from TIRE RACK for $344, a 22% discount on Tesla’s price.
Michelin Pilot Sport PS2 “staggered” tires
According to TIRE RACK (emphasis added), “road hazard damage is damage that occurs when a tire fails as a result of a puncture, bruise or impact break incurred during the course of normal driving on a maintained road. Nails, glass and potholes are the most common examples of road hazards. These types of road hazards are not typically covered under tire manufacturers’ warranties.”
During the year that I owned my Tesla Model S, I had experienced a flat from both nails and potholes, and this time I was going to test the TIRE RACK program.
I called TIRE RACK prior to my visit to the Tesla Service Center and was told that:
- Tires are covered for 24 months from the date of purchase or until 2/32″ or less of tread remains, whichever occurs first;
- Repairs are reimbursed up to $25 per tire per occurrence;
- During the 24 month benefit period, I would be reimbursed for 100% of the original cost of the tire covered by the Tire Road Hazard Protection, if the tire could not be repaired;
- To demonstrate that the tire could not be repaired, I could either send pictures or alternatively have the Tesla Service center call them with the details. In the first case, TIRE RACK could ask to have the tire returned to them, at their expense;
- I would have to first purchase a replacement tire from TIRE RACK and/or pay for the repair.
Since I always wanted to keep a spare around, I went ahead and purchased a new tire from TIRE RACK.
I then went to the Tesla Service Center, where they took back the wheel loaner, and for $50 installed my replacement Michelin tire. They also called TIRE RACK and confirmed that my tire could not be repaired. Incidentally, I was told at the Tesla Service Center that when the “loaner wheel” program was started, waiting times used to be in 2-3 hours range, which made quite a few Tesla owners upset, but lately the wait time was less than an hour and comparable to the wait time when using AAA roadside service.
TIRE RACK accepted my claim and sent me a check for the full price of the original tire plus shipping.
In the end my whole experience of having a flat tire was the best I ever had in probably 40+ years of driving. Between the Tesla “wheel loaner” and the TIRE RACK “Road Hazard Protection,” I had spent just about 2 hours of my life on the issue and no money at all. Not a bad deal.
Lifestyle
Tesla brings perhaps the coolest interior feature to cars in latest update
Tesla adds on to the “fun” aspect of its vehicles.
Tesla has brought perhaps the coolest interior feature to its cars in a new update that is rolling out to vehicles now.
The feature will require a newer vehicle that has interior ambient lighting, which is present on the new Model S, Model X, Model 3 “Highland,” and Model Y “Juniper.” The Cybertruck also has ambient lighting strips throughout.
Tesla Model Y’s ambient lighting design changes revealed in leaked video
With the Version 2025.26+ Software Update, Tesla is rolling out a new “Sync Accent Lights w/ Music” feature, which is available on the Tesla Toybox:
Turn your Tesla into a rave cave with the new Light Sync feature 🎶
Rolling out now in software update 2025.26+ pic.twitter.com/IIsQxZ9jDP
— Tesla (@Tesla) July 29, 2025
To enable the feature, you’ll access the Toybox, choose “Light Sync,” and then choose “Sync Accent Lights w/ Music.”
Although it does not improve the performance of the vehicle, it is yet another example of Tesla making one of the coolest cars out there. This is truly a cool add-on that can be used to impress your friends and family.
Elon Musk
xAI, Musk Foundation helps schools near Memphis supercomputer site
Reports of xAI and the Musk Foundation’s work were recently posted by local news media.
Elon Musk’s artificial intelligence startup xAI and the Musk Foundation have been supporting Memphis-Shelby County Schools with HVAC repairs and facility upgrades, while also funding youth programs for students in the area.
Reports of xAI and the Musk Foundation’s work were recently posted by local news media.
xAI’s school visits lead to facility repairs
Representatives from xAI visited John P. Freeman Optional School, Fairley High School, and Westwood High School, all of which are located near its Colossus supercomputer site, to assess HVAC systems, plumbing, gym facilities, and athletic fields. The visits resulted in a list of priority repairs, some of which were completed in April and May.
In addition to the repairs, xAI also shared a number of initiatives that are planned for students in the area, as stated in a Commercial Appeal report.
“xAI is working on providing STEM workshops for local students, donating equipment to technical training programs, and supporting job fairs to boost employment opportunities. These initiatives reflect xAl’s commitment to fostering education and economic growth in Memphis,” xAI noted in a statement.
Musk Foundation donation
Apart from xAI, the Musk Foundation also donated $350,000 to the Boys & Girls Clubs of Greater Memphis, enabling the reopening of two club sites located at Booker T. Washington High School and Westwood High School. Both locations had closed earlier this year due to lapses in funding. As per xAI, the Musk Foundation’s donation allows clubs to reopen for almost 1,000 students.
The donation will fund staffing, supplies, and transportation, among others. “Kids are the future of humanity,” Elon Musk said in a statement, adding that students need “every chance to shoot for the stars.”
“We’re honored to support the Boys & Girls Clubs of Greater Memphis in reopening these sites, giving kids in underserved communities the tools to build brighter futures,” Musk said.
The gift was praised by local officials, including Boys & Girls Clubs board chair Michael Garriga, who stated that the “commitment will ensure the youth of our community have the opportunities they need to develop their skills and talents to become successful students and future citizens.”
Lifestyle
EV fans urge Tesla to acquire Unplugged Performance for edge in fleet and security industry
Unplugged Performance has built a name for itself by producing performance upgrades for Tesla vehicles.
A growing number of Tesla enthusiasts and longtime community voices are calling on the electric vehicle maker to acquire Unplugged Performance, a California-based aftermarket company best known for tuning Tesla vehicles and developing specialized government fleet solutions under its UP.FIT division.
The idea was once considered a niche proposal among EV fans, but it is now gaining serious attention not just as a performance play but as a strategic move to deepen Tesla’s roots in the fleet and security industry.
A strategic fit
Unplugged Performance has built a name for itself by producing performance upgrades for Tesla vehicles, from track-optimized components to visual and aerodynamic upgrades. But in recent years, its UP.FIT division has pivoted toward a more functional future by outfitting Tesla vehicles like Model Ys for police, military, and government use.
That work has sparked growing calls for closer collaboration with Tesla, especially as the EV maker increasingly leans into autonomy, AI, and fleet services as core components of its next chapter.
“I posted this four years ago, but I think it’s more true now than ever,” wrote Whole Mars Catalog, a well-known Tesla investor and FSD Beta tester, on X. “Tesla should buy Unplugged. But not just as a Performance division. What they are doing with UP.FIT unlocks large government and commercial fleet purchases that can improve utilization.”
Tesla fans such as shareholder Sawyer Merritt echoed the sentiment, calling Unplugged a “great fit within Tesla.” adding, “They are literally located directly next to Tesla’s design studio in Hawthorne.”
Enabling the next wave
Supporters of the idea noted that integrating Unplugged into Tesla’s corporate structure could help accelerate the adoption of autonomous technologies in government sectors. With UP.FIT patrol cars already in use across some U.S. police departments, Tesla fans envisioned a future where self-driving Teslas could potentially revolutionize law enforcement, search-and-rescue, and public service logistics.
“Just imagine how autonomous patrol cars could transform policing and bring us into a safer future,” the veteran FSD tester wrote.
The benefits could also extend to Tesla’s existing consumer base. “They also have some incredible products in the works that I think will appeal to many ordinary Tesla drivers — not just those looking for performance or mods. Stuff that’s so good it should have come straight from the design studio next door,” Whole Mars Catalog noted.
Unplugged Performance, founded in 2013, shares not just a product vision with Tesla, but also geography. Its Hawthorne headquarters sits directly adjacent to Tesla’s design studio, and the two companies have maintained a close working relationship over the years. The aftermarket firm has long positioned itself as a “mission-aligned” partner to Tesla.
In response to the recent calls for acquisition, Unplugged Performance acknowledged the support from the community. “Our very existence is to support the Tesla mission with @UpfitTesla and @UnpluggedTesla,” Unplugged CEO Ben Schaffer posted on X. “We love working with Tesla and are grateful for the community’s support since 2013!”
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