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Tesla owner's frozen Model 3 experience shows how easy it is to use EVs in icy conditions

Tesla Model 3 frozen charge port (Source: Tesla Owners Online | Twitter)

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Does preheating your Tesla help when you have freezing rain? Another Tesla owner asked himself that question upon waking up to a completely frozen Model 3 in Ontario, Canada and documented why Tesla owners should preheat or defrost the car during snowy conditions.

Trevor Page, who runs the Tesla Owners Online YouTube channel, shared a video about his experience over the weekend when it rained all day in Toronto and temperatures dropped below zero overnight. He woke up to a Tesla Model 3 frozen charge port, frozen windows, frozen door handles, or practically — a completely frozen Model 3.

Page took the opportunity to put the preheat feature of Tesla in the spotlight. He set up a timelapse camera to see how it will defrost the vehicle. He checked on the car after half an hour but found out that the car’s charge port was still frozen, the windows started to defrost, and the windshield defrosted nicely. After an hour, the Model 3 owner found the car’s roof defrosted and he was also able to open the doors of the car. He was also able to pull out the charger and close the charge port.

“I know some of you are going straight to the comments and say stuff like ‘oh this is a Tesla problem’ and we’d never buy one… matter of fact, Tesla’s are fantastic in the winter but freezing rain is freezing rain. These kinds of problems can happen to any car,” Page said. “Do your pre-heat at least half an hour, maybe up to an hour and just use your phone app to heat it up. I will say that getting into a car that’s nice and warm and the windows defrosted is fantastic and the fact is you can do it in your garage without killing your family in the process.”

Tesla engineered its electric cars so they can be easily operated and remain efficient during the cold months. One can preheat a Tesla by switching on the preconditioning or defrost feature via the Tesla App to melt ice and snow on important surfaces. The system prioritizes specific parts of the car that are crucial to driving in icy conditions.

A previous report where a Tesla owner used a thermal camera showed which parts of the car are heated up. It revealed that the Autopilot camera, as well as the side and rear cameras, were heated to ensure the Tesla car and driver see the environment clearly regardless of the weather. The headlamps, wheels, steering wheel, and wipers were also brought to an optimal temperature.

Tesla also has some snow and ice tips such as repositioning wipers to service position to prevent icing and deactivating mirror auto-fold. The carmaker also reminds owners to make sure that important surfaces are not frozen or covered before heading out for a drive. During cold weather, Tesla recommends to leave the car plugged in so the battery will retain some heat. There’s also the option to use Scheduled Departure to warm the vehicle up.

Check out the video from Tesla Owners Online below and see how Tesla’s preheating or defrosting feature works:

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Tesla Cybercab uses a unique strategy for picking up the right rider

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Credit: ARTSIMAGE | X

Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.

Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.

This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.

Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.

Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.

Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.

Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.

Tesla will launch Cybercab on September 3

Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.

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Tesla ends in-house wrap service that always seemed like a short-term program

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Credit: Tesla

Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.

After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.

By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.

Tesla revamps in-house vinyl wrap service with better pricing

It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.

However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:

Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.

However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.

Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.

Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.

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Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event

Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.

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Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.

While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.

Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.


Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.

Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.

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