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Tesla opens Germany’s largest sales & service center

(Credit: Tesla via teslamag.de)

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Tesla has opened its largest sales and service center in Germany to date. Apart from operating as a sales and service center, the all-electric car manufacturer’s new location will handle deliveries as well, making the site a multi-purpose facility for current and future Tesla customers.

According to TeslaMag, the EV maker’s newest sales center is located in Hamburg, Germany. Its floor area is about 69,970 sq ft (about 6,500 sqm), making it Tesla’s largest sales center in Germany at the moment. The company has two other sales and service centers in Germany: one located in Hanover and the other in Cologne.

Tesla’s new Hamburg location seems to follow a similar model as its Integrated Experience Centers in China, which function as showrooms, as well as service and delivery facilities. TeslaMag reported that Tesla has closed some of its stores and showrooms in prime city locations.

The closures seem to be in conjunction with the opening of the new integrated sales centers in strategic locations. Tesla may be opting to open multi-purpose facilities for customers, which might be more efficient as it continues to grow.

Credit: KBA

Tesla’s Hamburg sales center is strategically located and might help drive the EV manufacturer’s growth further in the future. Hamburg happens to be the home of the second-largest harbor in Europe and the biggest seaport in Germany. About 8,000 ships dock at Port of Hamburg a year, reported its official website.

As Tesla’s market share in Germany continues to increase, more sales and service centers will be needed to cater to customers, both old and new. The addition of Tesla’s Hamburg sales center may reflect the all-electric car maker’s growing customer base in Germany.

According to a chart released by the KBA, Tesla’s sales in Germany have been growing this year despite the ongoing pandemic. The KBA chart shows that Tesla has delivered a total of 11,217 vehicles to customers in Germany from January to September of 2020. So far, Tesla has stood as the outlier among carmakers operating in the country, all of which have exhibited negative growth this year.

Tesla’s presence in Germany is expected to expand even more after Gigafactory Berlin starts production on the Model Y in mid-2021. Giga Berlin’s construction has been steadily picking up pace in the past few months and seems to be on schedule. In Q2, Tesla did announce that Gigafactory Berlin’s construction was going smoothly. Images and drone flyovers of the site show numerous structures such as the Body-in-White building and the Paint Shop coming together quickly as well.

As per recent updates from CEO Elon Musk, Gigafactory Berlin’s Tesla Model Y will be made with the company’s custom 4680 cells and structural battery pack, which were unveiled during the company’s Battery Day. The vehicle will also be using a single-piece front and rear cast. As such, the European Model Y will likely be more energy-efficient and possibly even be more affordable than its current counterparts in the United States.

Maria--aka "M"-- is an experienced writer and book editor. She's written about several topics including health, tech, and politics. As a book editor, she's worked with authors who write Sci-Fi, Romance, and Dark Fantasy. M loves hearing from TESLARATI readers. If you have any tips or article ideas, contact her at maria@teslarati.com or via X, @Writer_01001101.

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Tesla Cybercab uses a unique strategy for picking up the right rider

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Credit: ARTSIMAGE | X

Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.

Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.

This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.

Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.

Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.

Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.

Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.

Tesla will launch Cybercab on September 3

Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.

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Tesla ends in-house wrap service that always seemed like a short-term program

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Credit: Tesla

Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.

After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.

By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.

Tesla revamps in-house vinyl wrap service with better pricing

It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.

However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:

Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.

However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.

Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.

Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.

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Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event

Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.

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Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.

While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.

Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.


Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.

Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.

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