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Tesla owner shares FSD purchase concerns after vandals set Model X on fire

(Credit: Den Dal/Twitter)

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When Tesla owner Den Dal plugged his family’s 2018 Model X Long Range at a public charger during a recent business trip to Düsseldorf, Germany, he had no idea that it would be the start of a grueling ordeal. Twenty-four hours after plugging in his Tesla, Dal was left with a burned Model X, an FSD purchase that seemed to be up in the air, and a plausible arson incident that seemingly targeted the all-electric SUV. 

Den Dal had rented an apartment for his business trip to Düsseldorf which was close to a row of public chargers that his Model X could be plugged in. Unfortunately, all of the public charger’s stalls were being blocked by fossil fuel cars on that day. This resulted in the Tesla owner plugging his Model X at another public charger, which was farther away, about 600 meters from the rented apartment. 

The rates of the station were notably higher than Tesla’s charges for its Supercharger Network, but the location at least had a free stall for the all-electric SUV. Dal plugged in his vehicle and went back to his rented apartment, expecting to find his Model X charged and ready to go the next morning. 

What he saw was not what he expected at all. To the Tesla owner’s shock, he found his Model X torched, and the burns on the vehicle suggested that it had been deliberately set on fire. A note from the police was placed on the windshield of the all-electric SUV, notifying the Tesla owner that he should head over to the station as soon as possible. 

Unfortunately for the Tesla owner, his vehicle did not have a USB drive that was linked to its Sentry Mode feature. Thus, while Sentry Mode was active during the incident, no videos were retrieved from the Model X. The police also stated that there were no local cameras around the public charging station. No other Teslas were in the area either, which may have helped if they were running Sentry Mode as well. 

Based on the specifics of the incident, it does appear that the Model X was singled out and deliberately burned. In the street where the vehicle was charging, there were more than 60 cars, some of which were premium vehicles and most of which were from German automakers, yet none were touched. Dal later found out that before his Model X was set on fire, another bike parked in the same area had been torched as well. Local firefighters who responded to the scene also saw where the flames started.

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Quite amazingly, the Model X remained drivable despite being burned, which suggested that the vehicle’s batteries and powertrain were still intact after the incident. Describing the vehicle’s status in a message to Teslarati, Dal noted that the interior smelled particularly bad since chemicals of the cooling system seemed to have entered the cabin, as per observations from a Tesla Service Center. Tesla has not provided an update to the Model X owner yet, though there is a pretty good chance that the vehicle may be a total loss. 

Dal is a supporter of Tesla and the company’s mission of transitioning the world to sustainable energy, and he purchased Enhanced Autopilot and the Full Self-Driving suite for his Model X despite knowing that the systems’ full features will be rolled out at a later time. That being said, Dal has notable concerns about his FSD purchase after his Model X was set aflame. 

The Tesla owner had purchased FSD at a time when Tesla had a discount for the suite, and as such, the system was not insured with the vehicle. From this standpoint, it appears that while the Model X may be insured, its Full Self-Driving system was not. Dal is thus concerned that his FSD purchase will not be carried over if he does purchase another Tesla, which is unfortunate considering that he has not really been able to use much of what Autopilot and Full Self-Driving have to offer yet. 

Dal resides in Europe, a region where regulations have forced Tesla to essentially cripple some key features of its Autopilot and Full Self-Driving suite. This results in key FSD capabilities such as Navigate on Autopilot with automatic lane changes and Smart Summon being practically impossible to roll out unless revisions are implemented in the region’s regulations. Tesla is doing what it can to address these regulations, but in the meantime, owners such as Dal, who have purchased FSD with their vehicle, are in a limbo of sorts.

Adding insult to injury, the Tesla owner has unfortunately been subjected to some online attacks from the electric car maker’s critics since posting about his experience online. Some have accused Dal of simply trying to attract attention, while others were insisting that the Model X’s batteries combusted on their own. The former point simply lacks basic empathy, while the latter seems farfetched considering that the Model X remained drivable even after it was torched. 

For now, Dal is simply hoping that Tesla could provide a resolution for his vehicle and his FSD purchase. The Tesla owner noted that he would like to acquire another Model X if his SUV is totaled, though he looks forward to hearing about an update from the electric car maker soon.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Elon Musk

Amazon shuts out Elon Musk’s Grok Bot so he may just build his own rival store

Musk promises SpaceX will cover Grok Bot purchase errors, tells users to shop beyond Amazon.

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Concept rendering showing a silhouette of Elon Musk, arms folded, overlooking a sprawling modern Amazon warehouse via Grok
Concept rendering showing a silhouette of Elon Musk, arms folded, overlooking a sprawling modern Amazon warehouse via Grok

Elon Musk said SpaceX will reimburse users if Grok Bot botches a purchase or leaks their card details. A few hours later he was telling users to take their shopping elsewhere after Amazon shut the agent out.

The first post was a reply to an X user who said Grok Bot booked him a flight after he sent a photo of his credit card. “This works well,” Musk wrote. “If Grok @Bot makes a mistake with a purchase or leaks your card (never happened yet), SpaceX will make you whole,” said Musk.

The second came after another user posted the error his Grok Bot hit on Amazon: “Continued access by an unauthorized AI agent violates Amazon’s Conditions of Use, to which our customers have agreed.” The user said his bots can no longer order from the site. Musk answered, “Just ask Grok @Bot to buy what you want someplace else and get a better deal. There are far more purchasing websites than just Amazon!” He later added, “Maybe we should start a competitor to Amazon,” a possible hint at an X shopping service.

The Amazon block did not start Thursday. A reply to Musk on October 10 said Amazon was blocking the bot, and Musk responded that Grok would find another way, then showed an order it placed on Lego’s website.

The latest reimbursement promise builds on late August when Musk told a Tesla investor weighing whether to give Grok Bot access to his bank accounts, “If Grok Bot messes up, we will make you whole,” as Teslarati covered when SpaceXAI added its Finance integration. That promise goes further than the company’s consumer terms, which make users responsible for what their agents do and generally cap liability at the greater of fees paid or $100. Neither Thursday post says those terms have changed, so for now it remains a statement on X rather than a published policy.

The two posts matter to Tesla owners because Grok Bot is no longer limited to a phone. Tesla brought it into its vehicles on September 22, and it is now enabled across every Cybercab and the rest of the Model Y Robotaxi fleet, as noted when Teslarati looked at why Grok Bot may be the Cybercab’s real advantage. A rider who asks for groceries or a coffee order is relying on retailers that let the agent in. Amazon has now said it will not, and Musk’s answer is to route around it.

Amazon has not commented publicly on the block in the posts Teslarati reviewed, and it is unclear whether Musk will follow through on a rival store.

So, how many of you do the vast majority of shopping on Amazon and hate that you do? Comment and let us know your thoughts!

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Elon Musk says Tesla’s Roadster demo could be a bang, quite literally

Musk says tonight’s Roadster demo will be a banger, maybe literally. The clues add up.

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Elon Musk spent Wednesday and Thursday stacking teases on top of Tesla’s Roadster event, and the wording is getting harder to read as routine hype. Tesla streams the unveil tonight at 7:55 p.m. Central on X. Musk has called it “a candidate for greatest product demo of all time,” then added that “this demo will be a BANGER, probably metaphorically, though some chance literally.”

The “some chance literally” part is the line to watch. The Roadster has been tied to a SpaceX option package since 2018, and as we reported when the date was announced, the system is reportedly codenamed A71 and uses cold gas thrusters fed by a composite overwrapped pressure vessel, the same tank design SpaceX uses on Falcon 9. Musk has said a thruster equipped car could reach 60 mph in about 1.1 seconds. Cold gas thrusters firing at full output are loud, and reports ahead of the event say the car will be unmanned with spectators kept several hundred yards back. A literal bang could simply mean a demonstration that sounds like one, though it is also an admission that something could go wrong on stage.

Then there is “Timing is everything,” which Musk posted a day earlier. Stocktwits noted that 7:55 p.m. is 19:55 on a 24 hour clock, which echoes 1955, the year Marty McFly travels to in Back to the Future. Musk has made that connection before. In 2019 he replied to an animation of a flying DeLorean by saying the new Roadster “will actually do something like this.” Nothing from Tesla confirms the movie reference, but the stream time was chosen by someone, and Tesla has not been shy about this kind of wink.

Also, Tesla said it moved the event because it “can only be held outdoors,” and Musk then wrote that the demo was postponed “due to high winds,” as Teslarati covered at the time. A car running a standing start in front of a crowd shrugs off wind. A car that leaves the ground does not. The venue near SpaceX’s McGregor test site and the FAA airspace closures reported around the original date point the same way, though we also noted the delay could be a plain safety precaution. Musk has also described the new Roadster as “beyond movies, beyond imagination, beyond human, yet still made by humans on Earth.”

The only official figures remain the 2017 ones: 620 miles of range, a top speed above 250 mph, a 1.9 second 0 to 60 time, and prices of $200,000 for the base car and $250,000 for the Founders Series. Production is expected at Giga Texas in 2027 or 2028. Tesla has said the event will cover pricing, specifications and production targets, and its livestream preview has the full rundown. Tesla reports third quarter earnings on October 21, so whatever lands tonight will be fresh going into that call. We will have live coverage as soon as the stream starts.

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Elon Musk breaks his silence on the Starlink impact to Ukraine drones

Musk says the US military and president set Starshield limits, not SpaceX, amid Ukraine complaints.

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Elon Musk says the speed limit cutting out Ukraine’s military Starlink terminals is not SpaceX’s decision. In a post on X Wednesday, Musk wrote that “Starshield systems are owned and controlled by the US government. Any limits on speed or usage are decided by the US military and ultimately POTUS.” He added that Starlink is a commercial service limited to civilian or defensive activities and “cannot be used for offensive military action, as doing so would be inappropriate for a commercial company.”

He was replying to Mykhailo Fedorov, Ukraine’s former defense minister, who had thanked Musk for restoring connectivity at speeds up to 160 km/h and said removing the Starshield limit entirely is “now critical for Ukraine’s defense.”

The complaint started Tuesday night, when Ukrainian officials said military terminals began losing service above roughly 100 mph. Presidential adviser Serhiy Beskrestnov said the defense forces got no warning and several missions were disrupted, as Teslarati reported earlier Wednesday. The 7th Rapid Reaction Corps told Reuters connections dropped for 10 to 20 seconds at speeds well below the limit, which made drones harder to control. Poland’s foreign minister, Radoslaw Sikorski, asked Musk on X whether he is “playing politics with your products again.”

That is why the Starlink and Starshield distinction matters. SpaceX introduced Starshield in 2022 as the government version of Starlink, with an initial focus on Earth observation, communications and hosted payloads. It won a Space Force contract in 2023 with a $70 million ceiling. In December 2024, the Pentagon moved Ukraine’s terminals onto Starshield, covering about 3,000 units across two contracts. Ukraine’s military connections therefore run through a service that Musk now says sits under Washington’s control.

SpaceX pitches subscription model for Trump’s Golden Dome

While Musk’s post describes who holds authority, it does not infer that anyone ordered the limit, and neither SpaceX nor the US government has confirmed who set it. Ukrainian officials have pointed to the timing, which follows President Trump’s push for an energy ceasefire and Musk’s Saturday post that “Zelensky has gone too far.” The BBC noted Trump denied threatening to restrict intelligence sharing with Kyiv, and no evidence has been presented that Washington requested the cap.

The episode also revives a promise from 2025. After Poland accused him of threatening Ukraine’s access, Musk said Starlink “will never turn off its terminals” and would not be used as a bargaining chip. Poland has since supplied more than 29,000 terminals to Ukraine. Teslarati also covered Kyiv’s search for Starlink alternatives in 2025, and the latest dispute gives that search new urgency.

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