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Tesla owner racks up $1147 in Supercharger idle fees at valet-only parking garage

Tesla Urban Supercharger in Brooklyn, NY. (Photo: RyanMNg/Reddit)

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For Tesla owner James Salantiri, his Model 3 and the valet-only Supercharger station at the William Vale Parking Garage in Brooklyn, NY are intertwined. With his apartment just 10 minutes away by foot from the parking garage, Salantiri is a regular in the business. He would drive over to William Vale, hand his vehicle over to the valets, and drive away the next day, charged and ready for the road. 

It was a system that has worked since he took delivery of his black Long Range Model 3 RWD on March 2018. Salantiri had waited long for his Model 3, having been one of the reservation holders who waited in line to put a deposit on the vehicle during the day of its unveiling. The parking garage has served him well, even when Tesla started rolling out strict Supercharger idle fees. 

Tesla initially introduced a $0.40 per minute idle fee for its Supercharger Network on December 2016 to discourage owners from keeping their vehicles connected to the high-powered charging stations even when their electric cars are fully charged. Tesla raised its idle fees on September 2018, adjusting the fees to $.50 per minute. When a charging location is fully occupied, the company’s idle fees go as high as $1.00 per minute. 

This system is particularly tricky for Tesla owners like James Salantiri, who regularly use valet-only Urban Superchargers to charge their vehicles. In a message to Teslarati, the Model 3 owner noted that William Vale’s valets would usually charge Teslas and unplug them as needed when the parking garage gets full as part of their service. At times when the parking garage is relatively empty, the valets would at times go the extra mile by plugging a vehicle overnight. 

When the electric car maker rolled out its updated Supercharger idle fees, Salantiri was informed by a Tesla representative that since the garage is valet-only, and since owners have no control when their vehicles are plugged in or taken off the Urban Superchargers at the location, any idle fees incurred at the parking garage would be waived. This setup worked well. Even when the vehicle is left plugged in overnight and large idle fees are incurred by his Model 3, Salantiri would see the charges either waived or refunded. 

Previous idle fees at the Urban Supercharger were previously waived or refunded automatically. (Credit: James Salantiri)

Things changed recently. Upon looking at his recent bank statement, the Model 3 owner noticed two Tesla Supercharger charges to his account amounting to $1,147.16, comprised of a $171.04 charge on August 1 and a $976.12 charge on July 23. This prompted Salantiri to contact the electric car maker, where a representative reportedly informed him that a refund wasn’t possible due to the Supercharger not being on Tesla property. In the following call that was escalated to a supervisor, Salantiri was told that the recent fees could not be waived or refunded since the company’s waive/refund policy for Supercharger idle fees only covers an initial charge. Attempts to contact the parking garage’s new management about the issue were also unsuccessful. 

A look into Tesla forums such as the Tesla Motors Club shows that Salantiri’s issue was not an isolated incident. Another Tesla owner, who goes by the username choatie88, noted that he was also charged a notable idle fee at the same location since his vehicle was left to charge overnight. In a message, the Tesla owner noted that he eventually got a one-off refund once he explained the parking garage’s valet-only nature to Tesla. Unfortunately for Salantiri, his one-off refund/waive credit appears to have been used up over his regular trips to the location. 

The Model 3 owner’s recent Urban Supercharger idle fees from the valet-only parking garage. (Credit: James Salantiri)

Tesla noted in its Supercharger idle fee announcement last September that there is no upper limit on the amount of fees that a vehicle could accrue. This is absolutely fair in public charging stations where owners have full control when they could plug in and remove their vehicles from a Supercharger, but this system hits somewhat of a gray area when it comes to valet-only parking locations. It would be difficult for owners to remove their vehicles from a Supercharger, after all, if they do not have access to their cars. 

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In a message to Teslarati, Salantiri noted that it would perhaps be best for Tesla to roll out an upper limit for Supercharger idle fees, at least in locations that are valet-only. Or perhaps the electric car maker could just maintain its previous system, which automatically addresses idle fees in places where owners could not disconnect their vehicles from Superchargers. In places like the William Vale Parking Garage, which city dwellers depend on for their charging needs, perhaps Tesla could also roll out Destination Chargers instead, which are not as quick as Urban Superchargers, but do not accrue idle fees once a vehicle is fully charged.

Update:

The Model 3 owner has informed us that his vehicle’s idle fees at the William Vale Parking Garage have been waived by Tesla. A representative from the parking garage further explained that an error on Tesla’s backend caused the charge to be levied, but it has been reversed, considering that idle fees do not apply to valet-only Superchargers. 

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla Theater might be getting plenty more streaming platforms

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Credit: YouTube/Tesla Theater

The in-car Tesla Theater is among the most unique features available within the cars. When charging, parked, camping, or just hanging out, vehicle occupants can access a variety of streaming platforms on the large center screen, helping keep them entertained during downtime.

However, the Theater might be getting plenty more streaming platforms, something that owners have requested for some time.

Tesla owners recently discovered that visiting Apple TV in the vehicle browser can launch a fullscreen interface that looks and behaves like a dedicated application rather than an ordinary webpage:

The experience drops the usual address bar and browser chrome, presenting catalogs, continue watching rows, and playback controls in the same window Tesla Theater already uses for its listed services. Independent testers soon found similar treatment for HBO Max, Paramount+, Peacock, Disney+, and Prime Video when those sites are opened from the car browser.

This shift is a plausible early signal that Tesla is widening Theater support without a formal software note. Theater has long been a set of web views rather than native applications, so recognizing extra domains and stripping the browser frame is a small server-side change that can expand the catalog quickly.

Owners still lack permanent Theater icons for the newly recognized services, and video remains limited to Park, yet the smoother launch is a meaningful step toward a broader lounge while charging.

Tesla Theater arrived with software version 10 in September 2019. The first video services were Netflix, YouTube, and Hulu, available only while parked and originally tied to WiFi. Spotify arrived in the same era as music rather than Theater video. Disney+ joined officially in July 2021 with the 2021.24 update, giving owners another major catalog on the center screen. Twitch and TikTok later appeared among the default Theater tiles, and Tesla Tutorials remained a persistent educational tile.

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Not every addition stayed put. In December 2023, a Holiday software build removed the Disney+ tile for many United States owners after a public dispute involving advertising on X. Hulu stayed visible even though Disney owned it. Visiting disneyplus.com in the browser often restored the tile, which suggested the removal was a recognition list change rather than a complete block. Owners have also reported occasional blank Theater grids after updates, usually fixed by language toggles, resets, or later firmware.

Tesla axes Disney+ from vehicles with Musk-Iger rivalry, but there’s a workaround

Code archives from 2024 listed many unused source names, including Apple TV and Prime Video, that never became official icons, which now looks like groundwork for the current fullscreen browser behavior.

Now that this hint toward an expanded Theater experience has been recognized, Tesla could follow through with these additional shortcuts as a sign that more streaming platforms are available in Teslas than ever before.

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Tesla Semi’s biggest adoptee gives an update on production timeline

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Credit: Tesla

Tesla recently received its largest order for the all-electric Semi from Einride, a Swedish transport service, for 500 units, a groundbreaking invoice to receive before the first deliveries begin.

Even more remarkable, Einride CEO Roozbeh Charli said in a recent interview that he expects his company to take delivery of all 500 — the entire order — before the end of 2027. He even expects to have 75 Tesla Semi units in the Einride fleet before the end of this year.

Charli said the Tesla partnership was part of a broader push, along with its earlier partnership with Amazon. Einride is assisting Amazon with the use of its Saga AI platform, which helps eliminate questions about budgeting and forecasting for logistics companies.

The Semi, as well as Tesla’s production and subsequent delivery of the units to Einride, will help the company “to have a good supply of vehicles that we can deploy on the [Saga AI] platform,” Charli said. “Tesla is also a relationship we’ve had for a while, and as the Tesla Semi deliveries are firming up, we decided to do a larger commitment to that and deploy that on our platform.”

In its initial announcement, Einride said it anticipated taking delivery of the trucks over the next two years, but now it appears the company is expecting all 500 units within the next 16 months.

Tesla Semi gets its largest order yet

Built at a dedicated factory in Sparks, Nevada, the Tesla Semi has been perhaps the biggest and most intensive testing process the company has ever had for a single vehicle model. For the past several years, Tesla has been working with many companies, most notably Frito-Lay and PepsiCo, to gain knowledge on the performance on regional routes.

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Tesla plans to launch the Semi officially on September 24, five months after production started ramping.

Additionally, drivers have said they are happy about the Semi’s performance and that its numerous safety and productivity features have made their jobs and routes much easier.

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Tesla Cybercab uses a unique strategy for picking up the right rider

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Credit: ARTSIMAGE | X

Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.

Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.

This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.

Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.

Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.

Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.

Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.

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Tesla will launch Cybercab on September 3

Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.

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