Connect with us

News

Tesla owner racks up $1147 in Supercharger idle fees at valet-only parking garage

Tesla Urban Supercharger in Brooklyn, NY. (Photo: RyanMNg/Reddit)

Published

on

For Tesla owner James Salantiri, his Model 3 and the valet-only Supercharger station at the William Vale Parking Garage in Brooklyn, NY are intertwined. With his apartment just 10 minutes away by foot from the parking garage, Salantiri is a regular in the business. He would drive over to William Vale, hand his vehicle over to the valets, and drive away the next day, charged and ready for the road. 

It was a system that has worked since he took delivery of his black Long Range Model 3 RWD on March 2018. Salantiri had waited long for his Model 3, having been one of the reservation holders who waited in line to put a deposit on the vehicle during the day of its unveiling. The parking garage has served him well, even when Tesla started rolling out strict Supercharger idle fees. 

Tesla initially introduced a $0.40 per minute idle fee for its Supercharger Network on December 2016 to discourage owners from keeping their vehicles connected to the high-powered charging stations even when their electric cars are fully charged. Tesla raised its idle fees on September 2018, adjusting the fees to $.50 per minute. When a charging location is fully occupied, the company’s idle fees go as high as $1.00 per minute. 

This system is particularly tricky for Tesla owners like James Salantiri, who regularly use valet-only Urban Superchargers to charge their vehicles. In a message to Teslarati, the Model 3 owner noted that William Vale’s valets would usually charge Teslas and unplug them as needed when the parking garage gets full as part of their service. At times when the parking garage is relatively empty, the valets would at times go the extra mile by plugging a vehicle overnight. 

When the electric car maker rolled out its updated Supercharger idle fees, Salantiri was informed by a Tesla representative that since the garage is valet-only, and since owners have no control when their vehicles are plugged in or taken off the Urban Superchargers at the location, any idle fees incurred at the parking garage would be waived. This setup worked well. Even when the vehicle is left plugged in overnight and large idle fees are incurred by his Model 3, Salantiri would see the charges either waived or refunded. 

Previous idle fees at the Urban Supercharger were previously waived or refunded automatically. (Credit: James Salantiri)

Things changed recently. Upon looking at his recent bank statement, the Model 3 owner noticed two Tesla Supercharger charges to his account amounting to $1,147.16, comprised of a $171.04 charge on August 1 and a $976.12 charge on July 23. This prompted Salantiri to contact the electric car maker, where a representative reportedly informed him that a refund wasn’t possible due to the Supercharger not being on Tesla property. In the following call that was escalated to a supervisor, Salantiri was told that the recent fees could not be waived or refunded since the company’s waive/refund policy for Supercharger idle fees only covers an initial charge. Attempts to contact the parking garage’s new management about the issue were also unsuccessful. 

Advertisement
-
-

A look into Tesla forums such as the Tesla Motors Club shows that Salantiri’s issue was not an isolated incident. Another Tesla owner, who goes by the username choatie88, noted that he was also charged a notable idle fee at the same location since his vehicle was left to charge overnight. In a message, the Tesla owner noted that he eventually got a one-off refund once he explained the parking garage’s valet-only nature to Tesla. Unfortunately for Salantiri, his one-off refund/waive credit appears to have been used up over his regular trips to the location. 

The Model 3 owner’s recent Urban Supercharger idle fees from the valet-only parking garage. (Credit: James Salantiri)

Tesla noted in its Supercharger idle fee announcement last September that there is no upper limit on the amount of fees that a vehicle could accrue. This is absolutely fair in public charging stations where owners have full control when they could plug in and remove their vehicles from a Supercharger, but this system hits somewhat of a gray area when it comes to valet-only parking locations. It would be difficult for owners to remove their vehicles from a Supercharger, after all, if they do not have access to their cars. 

In a message to Teslarati, Salantiri noted that it would perhaps be best for Tesla to roll out an upper limit for Supercharger idle fees, at least in locations that are valet-only. Or perhaps the electric car maker could just maintain its previous system, which automatically addresses idle fees in places where owners could not disconnect their vehicles from Superchargers. In places like the William Vale Parking Garage, which city dwellers depend on for their charging needs, perhaps Tesla could also roll out Destination Chargers instead, which are not as quick as Urban Superchargers, but do not accrue idle fees once a vehicle is fully charged.

Update:

The Model 3 owner has informed us that his vehicle’s idle fees at the William Vale Parking Garage have been waived by Tesla. A representative from the parking garage further explained that an error on Tesla’s backend caused the charge to be levied, but it has been reversed, considering that idle fees do not apply to valet-only Superchargers. 

Advertisement
-
-

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

Advertisement
Comments

Elon Musk

SpaceX’s biggest test yet arrives this week and it’s not a rocket launch

Published

on

By

SpaceX will report second quarter results after the market closes on Tuesday, August 4, marking the first time the company has opened its books to the public since its record IPO in June. Management will host a live audio only webcast at 4:30 p.m. ET, streamed on X, with no dial in option.

The debut carries more weight than a typical first quarter as a public company. Two trading days after the release, on August 6, the first tranche of SpaceX’s lockup expires, freeing roughly 911.5 million insider and employee shares, worth well over $100 billion at current prices and the largest such release in Wall Street history. A second, larger tranche tied to the stock trading 30 percent above its $135 IPO price never triggered, since shares have spent most of July trading below that price.

Wall Street’s models point to revenue near $6.9 billion for the quarter, up sharply from the $4.69 billion SpaceX reported in the first quarter, with a narrower per share loss than the $1.27 posted three months earlier, according to estimates compiled by Motley Fool. Those numbers will be the first look at how SpaceX’s three segments, Starlink, launch and AI, are performing independently.

SpaceX scores another massive Pentagon deal to support military satellites

Investors heading into the call have a specific list of questions. How many net new Starlink subscribers did SpaceX add after ending March with 10.3 million, and is average revenue per user holding up as the service expands into lower income markets. How much of the AI segment’s revenue reflects contract signings with Anthropic, Google and Reflection AI this year, deals that combined could annualize to nearly $28 billion if fully ramped. Whether capital expenditures, which nearly doubled in the AI segment alone between 2024 and 2025, are still accelerating or starting to plateau. And whether management offers any forward guidance at all, something SpaceX has never done publicly.

The report will also land days after Elon Musk publicly denied a Wall Street Journal report describing internal planning to separate Tesla’s China business ahead of a potential Tesla-SpaceX merger. Whether Musk or SpaceX executives address that speculation on the call, even indirectly, maybe something investors will be listening for on Tuesday.

As Teslarati reported after Musk’s own warning to short sellers last week, the CEO has made clear he expects skeptics to be proven wrong over time. Tuesday will be the first chance for the numbers themselves to make that case.

Advertisement
-
-
Continue Reading

Elon Musk

SpaceX’s Starship just got filmed by its own cargo

SpaceX released new footage of Starship in space captured by the Starlink satellites it deployed.

Published

on

By

SpaceX released a new video Friday evening showing Starship from an angle showcased by its own Starlink satellites, watching the rocket drift away in orbit.

The 65 second clip, posted on X, stitches together footage from four cameras mounted on a single Starlink V3 satellite. It opens with a close view of Starship’s 171 foot upper stage, still catching sunlight, then pulls back as the two spacecraft separate.

The footage comes from Starship’s 13th flight test, which launched July 24 from Starbase after a scrubbed attempt and an abort caused by an engine issue the week before. When Flight 13 finally flew, it carried the first batch of functional Starlink V3 satellites Starship has ever deployed, twenty of them, with six equipped with cameras meant to scan the ship’s heat shield during reentry.

Flight 13 checked most of its boxes. Starship deployed all 20 satellites, relit a Raptor engine in space, and splashed down softly in the Indian Ocean off Western Australia. Musk’s longer term plan calls for a Starlink V3 constellation of 100,000 satellites, according to a recent FCC filing, with Starship as the only vehicle capable of launching them at the volume that requires. Each Starship flight is designed to carry up to 60 V3 satellites once the vehicle reaches routine service, well beyond what Falcon 9 can carry in a single mission.

Advertisement
-
-

Starship is next expected to fly with an attempt at catching the ship itself with the launch tower’s mechanical arms, a maneuver SpaceX has so far reserved for the Super Heavy booster.

Continue Reading

News

Tesla Model Y L’s new features flexed at unveiling event at Diner

Published

on

Tesla Model Y L in a field
Credit: Tesla

Tesla flexed the new features of the Model Y L with a dedicated media event at the company’s Diner on Santa Monica Boulevard in Los Angeles.

The Model Y L is the extended-wheelbase version of the all-electric crossover, which has been voted the best-selling car in the world on three occasions. The vehicle is already rolling off production lines at Gigafactory Texas, and first deliveries are slated to take place later this year.

Tesla brings Model Y L ‘Launch Series’ to the U.S. at $61,990

Teslarati was invited to the event, but due to some scheduling conflicts, we could not make it to Los Angeles. Instead, we will have our hands on a media unit sometime in August, so we’ll be able to spend some more extended time with the Model Y L.

However, plenty of those who made it to LA shared some cool features that set the Model Y L apart from the Model Y.

Multi-Row Climate Control

Tesla fitted the Model Y L with full climate control on all three rows on the front screen. It can be adjusted by selecting which row you’d like to modify on the right-hand side of the touch screen:

Better Rear Window Visibility

One of the strangest things about the Model Y, especially the Juniper iteration, is the rear window has extremely limited visibility when looking into the rearview mirror.

Tesla has improved upon this with the Model Y L:

PowerShare will be included

Model Y L will come with PowerShare in North America, with an 11.5kW output to your home. Tesla said it would require Powerwall 3 for operation.

Wireless Charging Pad

There has been some speculation that Tesla would upgrade the wireless charging pads in the United States, but this is not the case.

Advertisement
-
-

Tesla owner fixes common feature complaint with crafty DIY retrofit

Tesla confirmed that it does not come with the cooled pads as the Y L in China does. This is because North America has not adopted Qi charging yet.

Thermal Management Improvements

These improvements in the Model Y L were seen with thermal management:

  • Up to 15% faster cabin cooling
  • +23% thermal efficiency gained in hot weather, 7 miles of real-world range gained
  • 8x more solar energy reflection off of glass roof
  • 30% reduction in solar energy entering the cabin

Demand

Tesla said the Model Y L is almost sold out in the U.S. It comes with

Advertisement
-
-
  • 1 year of FSD Supervised
  • 1 year of Supercharging
  • 1 year of Premium Connectivity
  • Free exterior paint color, interior, and wheel option at no additional cost
Continue Reading