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Tesla owner racks up $1147 in Supercharger idle fees at valet-only parking garage

Tesla Urban Supercharger in Brooklyn, NY. (Photo: RyanMNg/Reddit)

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For Tesla owner James Salantiri, his Model 3 and the valet-only Supercharger station at the William Vale Parking Garage in Brooklyn, NY are intertwined. With his apartment just 10 minutes away by foot from the parking garage, Salantiri is a regular in the business. He would drive over to William Vale, hand his vehicle over to the valets, and drive away the next day, charged and ready for the road. 

It was a system that has worked since he took delivery of his black Long Range Model 3 RWD on March 2018. Salantiri had waited long for his Model 3, having been one of the reservation holders who waited in line to put a deposit on the vehicle during the day of its unveiling. The parking garage has served him well, even when Tesla started rolling out strict Supercharger idle fees. 

Tesla initially introduced a $0.40 per minute idle fee for its Supercharger Network on December 2016 to discourage owners from keeping their vehicles connected to the high-powered charging stations even when their electric cars are fully charged. Tesla raised its idle fees on September 2018, adjusting the fees to $.50 per minute. When a charging location is fully occupied, the company’s idle fees go as high as $1.00 per minute. 

This system is particularly tricky for Tesla owners like James Salantiri, who regularly use valet-only Urban Superchargers to charge their vehicles. In a message to Teslarati, the Model 3 owner noted that William Vale’s valets would usually charge Teslas and unplug them as needed when the parking garage gets full as part of their service. At times when the parking garage is relatively empty, the valets would at times go the extra mile by plugging a vehicle overnight. 

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When the electric car maker rolled out its updated Supercharger idle fees, Salantiri was informed by a Tesla representative that since the garage is valet-only, and since owners have no control when their vehicles are plugged in or taken off the Urban Superchargers at the location, any idle fees incurred at the parking garage would be waived. This setup worked well. Even when the vehicle is left plugged in overnight and large idle fees are incurred by his Model 3, Salantiri would see the charges either waived or refunded. 

Previous idle fees at the Urban Supercharger were previously waived or refunded automatically. (Credit: James Salantiri)

Things changed recently. Upon looking at his recent bank statement, the Model 3 owner noticed two Tesla Supercharger charges to his account amounting to $1,147.16, comprised of a $171.04 charge on August 1 and a $976.12 charge on July 23. This prompted Salantiri to contact the electric car maker, where a representative reportedly informed him that a refund wasn’t possible due to the Supercharger not being on Tesla property. In the following call that was escalated to a supervisor, Salantiri was told that the recent fees could not be waived or refunded since the company’s waive/refund policy for Supercharger idle fees only covers an initial charge. Attempts to contact the parking garage’s new management about the issue were also unsuccessful. 

A look into Tesla forums such as the Tesla Motors Club shows that Salantiri’s issue was not an isolated incident. Another Tesla owner, who goes by the username choatie88, noted that he was also charged a notable idle fee at the same location since his vehicle was left to charge overnight. In a message, the Tesla owner noted that he eventually got a one-off refund once he explained the parking garage’s valet-only nature to Tesla. Unfortunately for Salantiri, his one-off refund/waive credit appears to have been used up over his regular trips to the location. 

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The Model 3 owner’s recent Urban Supercharger idle fees from the valet-only parking garage. (Credit: James Salantiri)

Tesla noted in its Supercharger idle fee announcement last September that there is no upper limit on the amount of fees that a vehicle could accrue. This is absolutely fair in public charging stations where owners have full control when they could plug in and remove their vehicles from a Supercharger, but this system hits somewhat of a gray area when it comes to valet-only parking locations. It would be difficult for owners to remove their vehicles from a Supercharger, after all, if they do not have access to their cars. 

In a message to Teslarati, Salantiri noted that it would perhaps be best for Tesla to roll out an upper limit for Supercharger idle fees, at least in locations that are valet-only. Or perhaps the electric car maker could just maintain its previous system, which automatically addresses idle fees in places where owners could not disconnect their vehicles from Superchargers. In places like the William Vale Parking Garage, which city dwellers depend on for their charging needs, perhaps Tesla could also roll out Destination Chargers instead, which are not as quick as Urban Superchargers, but do not accrue idle fees once a vehicle is fully charged.

Update:

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The Model 3 owner has informed us that his vehicle’s idle fees at the William Vale Parking Garage have been waived by Tesla. A representative from the parking garage further explained that an error on Tesla’s backend caused the charge to be levied, but it has been reversed, considering that idle fees do not apply to valet-only Superchargers. 

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Elon Musk

Tesla Phone? Not quite, but close: analyst

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elon musk phone
Photo: Boss Hunting.com.au

For years, there have been images and videos across social media platforms that have reminded me of when I was a 15-year-old kid teased by “Xbox 720” videos on YouTube. These videos are of the supposed “Tesla Phone” that Elon Musk was secretly developing in between leading Tesla with its electric cars and SpaceX with its reusable rockets.

Although Musk has put those rumors to bed several times, it was never completely out of the realm that he could get involved in cell phones in some capacity. Think outside the box and more macro-level, though. Instead of reinventing the computer, Musk reinvented connectivity by developing Starlink with SpaceX.

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It could be something similar, TD Cowen analyst Gregory Williams said in a note last week, where he hinted SpaceX could be gathering some steam to acquire T-Mobile.

Williams said it would be the “clear choice” for SpaceX if it decided to go through with a network acquisition. He also suggested AT&T.

The move would be possible through selling more of its own stock, which would help SpaceX raise the money to purchase T-Mobile, which would cost roughly $300 billion. It could be one of the moves SpaceX makes post-IPO in terms of an acquisition: it already acquired Cursor AI for $60 billion.

Other analysts, like Dan Ives of Wedbush, believe SpaceX and Tesla will eventually merge into one anyway, and that conglomeration could come as soon as this year, some have said.

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The implications of SpaceX purchasing T-Mobile are massive. A combined entity would create a truly ubiquitous network: T-Mobile’s terrestrial 5G towers and Starlink’s growing constellation of Direct-to-Cell satellites. This would essentially eliminate dead zones across the U.S. and potentially globally.

SpaceX would instantly become a full-scale facilities-based carrier with satellite differentiation; a huge advantage. This would pressure AT&T and Verizon heavily.

There are also concerns like a potential reduction in long-term competition, and of course, a deal of that size would face intense scrutiny from government agencies.

The strategic fit is compelling due to the existing Starlink–T-Mobile partnership and complementary technologies (space + terrestrial). It could create a dominant integrated communications player. However, the regulatory, financial, and execution hurdles are enormous — this remains highly speculative with no indication SpaceX is actively pursuing it right now.

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Tesla reveals huge Cybercab detail in new guide for First Responders

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Credit: Tesla

Tesla revealed a major new Cybercab detail in a guide it released for First Responders, showing new territory in its beliefs and intentions for the ride-hailing-focused vehicle that entered production in April.

The First Responders Guide is released to give fire departments, paramedics, and other emergency personnel the proper guidance on what to do in the event of an accident, entrapment, or other situation that would require immediate attention.

On one of the pages of the First Responders Guide, Tesla revealed a stark detail about the Cybercab, which could help personnel enter the vehicle more easily in case of an emergency.

Tesla Cybercab has one important piece that AI4 cars might need for FSD

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It shows Tesla has no intention of releasing any Cybercab units that were initially proposed for ride-hailing services for the general public with any manual controls, meaning a steering wheel or pedals:

“A Cybercab equipped with steering wheel, brake pedal, and an acceleration pedal is typically an engineering or test vehicle, and operates at SAE Level 2 autonomy. Cybercab is not typically equipped with a steering wheel or acceleration and brake pedals.”

This is a major development for those who continue to believe Tesla planned to release the Cybercab with any sort of manual controls so that passengers could take over if needed. However, when Tesla started manufacturing production versions of the Cybercab in Giga Texas earlier this year, they were spotted without a steering wheel or pedals.

It essentially confirms the company has no intentions of bringing manual controls to the car’s production versions. Some have argued that the likelihood of Tesla having something

There still are some Cybercab units out there with a steering wheel and pedals, and as Tesla said, these cars are engineering or test vehicles, which have Safety Monitors on board to help the car out of a precarious situation or emergency.

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Tesla Full Self-Driving v14 ‘Lite’ Release Notes: new capabilities and features

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(Credit: Megan Gale/Twitter)

Tesla released the Full Self-Driving v14 ‘Lite’ suite to owners of Hardware 3 or AI3 vehicles today, adding several new features to the vehicles that were once believed to be capable of unsupervised self-driving.

Now, Tesla has released this modified suite to older Tesla vehicles, adding plenty of new features and capabilities.

Here are the full release notes for the suite:

  • Distilled the intelligence from HW4 V14 into HW3. This allows HW3 to directly learn how to handle scenarios using HW4 V14 as a guide. This process unlocks the improvements that have been made to HW4 including Reinforcement Learning (RL) and offline models for HW3.
  • Improved both proactive and reactive responsiveness across a wide variety of categories including navigation handling, merges and forks, pedestrian interactions, traffic lights, and vehicle cut-in scenarios.
  • Improved general comfort in nominal scenarios through fewer false slowdowns, smoother steering and more consistent lane centering.
  • Introduced parking, unparking, and reversing capabilities.
  • Added Arrival Options for you to select where FSD should park: in a Parking Lot, on the Street, in a Driveway, or at the Curbside.
  • Speed Profiles are now available at all times, to further customize driving style preference.

These improvements, according to Tesla’s Head of AI, Ashok Elluswamy, help distill the driving behavior from AI4’s v14 series into both the camera and compute configurations of AI3.

Tesla Full Self-Driving v14 ‘Lite’ for older cars finally gets released

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He added:

“It includes destination options and speed profiles on city roads, but more importantly significantly improved safety. We hope you’ll enjoy it, once the build ships wide.”

Tesla will continue to roll out the v14 Lite suite more widely in the coming weeks, the company said.

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