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Consumer Reports urges Tesla to disable Autopilot steering
Consumer Reports has publicly called on Tesla to disable the automatic steering portion of Autopilot in the wake of the fatal accident that took the like of Joshua Brown. Tesla’s Autopilot allows the vehicle to automatically steer, accelerate and brake when navigating highways with lane markings. It should be deactivated “until it can be reprogrammed to require drivers to keep their hands on the steering wheel,” says the consumer watchdog organization.
The editors of Consumer Reports say the name Autopilot is “misleading and potentially dangerous.” They want Tesla to block its automatic steering technology, overhaul it, and rename it. Laura MacCleery, vice president of consumer policy and mobilization for Consumer Reports, said in a statement that self-driving systems “could make our roads safer” eventually, “but today, we’re deeply concerned that consumers are being sold a pile of promises about unproven technology.”
That’s quite a reversal for an organization that tested a Tesla with Autopilot last October and reported that is “worked quite well,” given its limitations.
Tesla and Elon Musk are sticking to their guns. “Tesla is constantly introducing enhancements proven over millions of miles of internal testing to ensure that drivers supported by Autopilot remain safer than those operating without assistance,” Tesla said in a statement on July 14. “We will continue to develop, validate, and release those enhancements as the technology grows. While we appreciate well meaning advice from any individual or group, we make our decisions on the basis of real world data, not speculation by media.”
At issue are the length of time the car will continue to drive in semi-autonomous mode even when the system detects no hand on the wheel and how the system alerts drivers that it is time for them to resume direct control of the car. In a recent crash involving a Model X driving on a twisty road in Montana, the company says there was no hand on the wheel for more than 2 minutes. The car was traveling at 60 miles an hour, which means it went more than 2 miles with no human input. The driver says he was unaware the car was directing him to take control because his native language is Mandarin, not English.
Also, some drivers report they were unaware the system had handed back control to them, leaving them responsible for driving the car. Ambiguity is not in anyone’s best interests when it comes to driving a motor vehicle.
“Tesla Autopilot functions like the systems that airplane pilots use when conditions are clear,” Tesla said. “The driver is still responsible for, and ultimately in control of, the car. This is enforced with onboard monitoring and alerts. To further ensure drivers remain aware of what the car does and does not see, Tesla Autopilot also provides intuitive access to the information the car is using to inform its actions.” Some drivers feel that “intuitive access” is less successful that it could be. That’s an area that Tesla could address fairly easily by making warnings clearer and less ambiguous.
Consumer Reports’ suggestion seems more than a little over the top. Still, Tesla has to tread carefully here. Rumor and innuendo can have a strongly negative effect on consumer opinions. Some people may remember the maelstrom surrounding the Audi 5000 sudden unintended acceleration situation that happened some time ago. 60 Minutes got involved and people started calling it a “death car.” Audi sales plummeted and it almost went out of business.
There are hundreds of thousands of motor vehicle accidents every year on America’s roads. Few ever garner any media attention. Why is this one crash causing such a commotion? “If it bleeds, it leads,” is a popular expression it the news business and the media have been quick to make a cause célèbre out of Brown’s death.
Elon is not easily dissuaded from his chosen course. But there is ample evidence to suggest that human drivers are not as alert and tech savvy as perhaps the company assumes they are. The trick is to satisfy any safety concerns without stripping the Autopilot system of its life saving features. Ultimately, the question comes down to whether the death of one driver should be an excuse for failing to protect hundreds if not thousands of other drivers from injury or death.
Tesla has updated its Robotaxi app so riders can pick which vehicle they want before they book. The latest in-app screens now show two options side by side: the two-seat Cybercab and the four-seat Model Y.
A screenshot circulating Thursday shows the change in practice. In Austin, a rider could choose a gold Cybercab for two people or a Model Y for four. Tesla’s updated description calls Cybercab “our first purpose-built autonomous vehicle,” designed for safety, accessibility, and comfort, and says the lineup is available only through the Robotaxi app.
Tesla has updated their Robotaxi page in the App Store. You’ll be able to select if you want a Cybercab or Model Y Robotaxi.
“Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab… pic.twitter.com/Jff4klilDr
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
The distinction is more than cosmetic, and it’s important to note that Robotaxi refers to the platform, while Cybercab refers to a vehicle.
Model Y Robotaxis have carried the service since it opened in Austin in mid-2025 and later expanded to Dallas, Houston, and parts of Florida. Those vehicles are converted production SUVs that still have steering wheels and pedals.
Cybercab is different. It has no driver controls, butterfly doors, a low seat height meant to work with wheelchairs, extra trunk space for assistive devices, and braille on the handles. Tesla has registered dozens of the two-seaters with Texas regulators in the days leading up to its September 3 Austin event.
Giving riders a choice lets Tesla match the vehicle to the trip. Most rides involve one or two people, which is where Cybercab is meant to be cheaper and more efficient to operate. Groups of three or four, or anyone who needs more space, can still request a Model Y.
The same app handles booking, payment, cabin settings, and, on Cybercab, features such as phone-based door opening and in-cabin voice controls.
The update does not mean every city suddenly has both cars available. Cybercab support is listed for Austin first, and the purpose-built fleet is still small compared with the existing Model Y roster. Even so, the app change marks a shift from a single-vehicle pilot to a mixed fleet.
Riders can now choose between the compact, purpose-built robotaxi and the familiar SUV that launched the service.
Tesla Cybercab sightings are broadening far and wide, well outside of downtown Austin, Texas, with autonomy in focus as the company plans to launch the all-electric, two-seater this evening in the Lone Star State.
Tesla is set to launch Cybercab to a small group of people this evening in a dedicated event in Austin, Texas. Public details on the event are relatively slim.
However, Tesla’s focus on Cybercab falls well outside of the downtown Austin area and is expanding well across the United States as things continue to move quickly with the company’s autonomous efforts in 2026. Today, various images of Cybercab fleets in interesting locations have started to circulate.
The most notable is a fleet of at least 20 Cybercabs at Miami International Airport in Florida. Spotted last night, the fleet is expansive and is indicative of a looming release of Cybercabs once regulatory boxes are checked off.
Tesla has already been operating the Robotaxi platform in Miami for several months, but this Cybercab fleet at the airport could be joining the ride-hailing platform as approvals arrive:
20+ Cybercabs spotted near Miami international airport. pic.twitter.com/ORLsw8yFhf
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
Another fleet of Cybercabs was spotted at the Devon, PA showroom just outside of Philadelphia. We have seen several Cybercab units testing around the Philadelphia Metro Area, which is interesting considering Tesla does not have any active Robotaxi geofence in Pennsylvania.
Cybercab at the Devon location in PA has multiplied over the weekend. Seeing a few more test vehicles in the lot 👀 pic.twitter.com/DhJT4P1EkU
— Billy (@billykyle) August 22, 2026
Philadelphia would be an ideal location to test ride-hailing due to its dense tourist population, large, sprawling city layout, and to compete with other ride-hailing companies that operate in the city.
Expansive fleets of Cybercabs will be popping up in and around major cities throughout the rest of the year, if we were betting on it. Tesla has made it obvious that the Cybercab rollout will be aggressive and fast-paced, but within reason. Tesla is still prioritizing safety, so these testing phases will likely go on for some period of time before more members of the public are able to snag a Cybercab for a personal chariot.
The Tesla Model Y L is arguably the most hyped trim of the all-electric crossover, other than the Performance configuration that comes with white-knuckle speed and sports car-level handling.
However, it is not all perfect. Tesla owners in China who took delivery of the Model Y L, denoted with an L to highlight its longer wheelbase, are experiencing what they are referring to as “collapsing” of the rear wheels, as suspension issues appear to be an issue with some of the builds.
🚨 Model Y L owners in China report rear suspension sag
• Six-seat long-wheelbase Y. Shanghai. On sale since August 2025
• Owners say the rear tire-to-arch gap shrinks after mileage or a full load. Some cases after about 9,000 km loaded. Others near 30,000 km
• Tesla service… pic.twitter.com/Lr6i5Tbi07— Joe Hansen (@joehansen) September 1, 2026
The gap between the wheel arch and tire has narrowed to the point that “not even a single finger” could fit, according to a report from Car News China. The failures are not tied to a specific mileage, as one owner said that after just 9,000 kilometers (5,600 miles), they noticed the suspension issue when their car was fully loaded.
Another one had the issue at 30,000 kilometers (18,640 miles) and noticed that the wheel gap shrank to two fingers, so not as drastic as the person who reported a similar issue at 9,000 km.
Tesla Model Y L is gaining momentum in China’s premium segment
Along with the visual recognition of the issue, others are saying the sagging is causing abnormal wear on the inside of the tires. Extra weight and instant torque already provide additional stress on the tires in electric vehicles during normal operation, so it is no surprise that this is another complaint.
There has been no recall issued by Tesla, and the company has not yet publicly acknowledged the issue.
Some are suggesting that owners use a “finger test” to self-diagnose whether there is an issue with the suspension. There should be four fingers between the tire and the wheel well; anything less than that starts to get dicey.
Tesla Robotaxi riders will face the best dilemma when booking a ride
Tesla Cybercab sightings broaden well outside of Austin with autonomy in focus
