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Tesla amends ‘unfair’ terms and conditions for vehicle deliveries in South Korea

(Credit: Tesla)

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South Korea’s Fair Trade Commission, the number one antitrust watchdog in the country, has ordered Tesla to amend several aspects of its terms and conditions for vehicle purchases and deliveries. The amendments, which were intended to take away “unfair” rules that were detrimental to local customers, were fully implemented voluntarily by Tesla since Friday last week. 

The announcement of Tesla’s updated terms and conditions was announced by officials on Tuesday. As noted in The Korea Herald, the updates were intended to address Tesla’s “unfair” rules for local customers, particularly those which indicate that buyers are fully responsible for picking up their orders, and that customers are responsible for any damage inflicted on their vehicles during the purchase process. 

Tesla entered South Korea in 2017 with the flagship Model S sedan and the Model X SUV, but it was only until the Model 3 entered the country did the company build some serious momentum. Since launching last year, the Model 3 has taken the lion’s share of the country’s EV market, commanding 43% of the total segment in the first half of 2020. This was despite the presence of well-rounded and affordable EVs from local brands such as the Hyundai Kona Electric and the Kia Niro EV.

In a statement to the Herald, Lee Tae-hwi, the head of the Fair Trade Commission’s terms and conditions examination division, noted that Tesla’s updated rules ensure that local customers are protected. “By correcting unfair terms and conditions of Tesla, customers’ rights will be guaranteed institutionally,” Lee said. 

Complaints to the FTC about Tesla’s terms and conditions emerged earlier this year, with customers alleging that the company was implementing unfair contracts. Buyers reported that if damages occur to a vehicle they purchased, the company simply issued a 100,000 won ($84) refund, which only corresponded to a part of the car’s order fee. Others alleged that Tesla refused to take responsibility for any issues reported after a car’s designated delivery period. 

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With its updated terms and conditions, Tesla has stated that it would be compensating customers for their loss and inconvenience if the damages to their vehicles were intentional or caused by negligence. Tesla also noted that it will be liable for damages that happen during the delivery process. The company added that it will take responsibility for issues in its vehicles even after the designated delivery period has passed. Also, orders could only be canceled by Tesla if the vehicle in question was used in illegal transactions, such as unauthorized resales or crimes. 

Apart from these, the updated terms and conditions prevent Tesla from transferring contracts made with its customers at its discretion. Transfers of contracts now would need to be made in accordance with South Korea’s relevant statutes. Lastly, the electric car maker is expected to start delivering cars to a customer’s preferred location for an additional fee. This gives more options for buyers, particularly those who prefer to not pick up their cars from a delivery center. 

It should be noted that Tesla is not the only automaker being affected by the South Korea FTC’s initiatives. According to the watchdog agency, the terms and conditions of other foreign automakers such as Volkswagen, Mercedes-Benz, and Renault, could also be recommended for amendments. Such updates benefit the consumer, after all, as they incentivize companies to ensure that their vehicles are in their best condition when they are handed over to customers. 

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Starlink India launch gains traction with telecom license approval  

Starlink just secured its telecom license in India! High-speed satellite internet could go live in 2 months.

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(Credit: Starlink)

Starlink India’s launch cleared a key regulatory hurdle after securing a long-awaited license from the country’s telecom ministry. Starlink’s license approval in India paves the way for commercial operations to begin, marking a significant milestone after a three-year wait.

The Department of Telecommunications granted Starlink a Global Mobile Personal Communication by Satellite (GMPCS) license, enabling it to roll out its high-speed internet service. Local reports hinted that Starlink plans to launch its services within the next two months. Starlink India’s services are expected to be priced at ₹3,000 per month for unlimited data. Starlink service would require a ₹33,000 hardware kit, including a dish and router.

“Starlink is finally ready to enter the Indian market,” sources familiar with the rollout plans confirmed, noting a one-month free trial for new users.

Starlink’s low-Earth orbit satellite network promises low-latency, high-speed internet that is ideal for rural India, border areas, and hilly terrains. With over 7,000 satellites in orbit and millions of global users, Starlink aims to bridge India’s digital divide, especially in areas with limited traditional broadband.

Starlink has forged distribution partnerships with Indian telecom giants Reliance Jio and Bharti Airtel to streamline deployment and retail logistics. However, the company still awaits spectrum allocation and final clearances from India’s space regulator, IN-SPACe, and national security agencies before its full launch, expected before August 2025.

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India’s satellite internet market is becoming increasingly competitive, with Starlink joining rivals like OneWeb and Jio Satellite Communications. While Starlink positions itself as a premium offering, its entry has sparked debate among domestic telecom operators over spectrum pricing.

Local reports noted that other players in the industry have raised concerns over the lower regulatory fees proposed for satellite firms compared to terrestrial operators, highlighting tensions in the sector.

Starlink India’s launch represents a transformative step toward expanding internet access in one of the world’s largest markets. Starlink could redefine connectivity for millions in underserved regions by leveraging its advanced satellite technology and strategic partnerships. As the company navigates remaining regulatory steps, its timely rollout could set a new standard for satellite internet in India, intensifying competition and driving innovation in the telecom landscape.

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xAI supercomputer faces pushback from Memphis politicians

Local leaders in Memphis warn Elon Musk’s xAI hub could pollute local communities, despite Tesla Megapacks now stabilizing power.

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(Credit: xAI)

xAI’s supercomputer in Memphis faces pushback from local leaders and environmental groups over concerns about air pollution despite its promise of economic growth.

xAI’s Memphis facility was touted as the world’s largest supercomputer. It has sparked opposition from the NAACP, Sierra Club, and Mississippi Democratic Party Chairman Cheikh Taylor.

State Rep. Taylor spoke at a Southaven church press conference recently, arguing that the xAI facility in Memphis, Tennessee, would disproportionately harm black residents in north Mississippi.

“In the State of Mississippi, the goal is to separate Republicans and Democrats on race alone. So, if you’re a Democrat in this state, you probably look like me,” Taylor said.

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He also criticized prioritizing economic gains over environmental health, asking, “Can you trust Elon Musk to tell the truth?”

Tennessee State Rep. Justin J. Pearson echoed these concerns, linking the opposition to a broader fight against pollution. “The paltry money xAI has dangled in front of our short-sighted leaders is not worth the cost of breathing dirty and–in some cases–deadly air,” Pearson said.

These local leaders and environmental groups are urging local governments and the Environmental Protection Agency to deny xAI’s air permit applications for 45 to 90 methane gas turbines in the Memphis and Southaven areas.

xAI has not directly addressed the criticism but has taken steps to power its Colossus supercomputer sustainably. Last month, the Greater Memphis Chamber announced that Tesla Megapack batteries would stabilize the facility’s power, with a new 150-megawatt electric substation completing its first construction phase.

“The temporary natural gas turbines that were being used to power the Phase I GPUs prior to grid connection are now being demobilized and will be removed from the site over the next two months,” shared the Chamber.

An additional 160+ Megapacks were delivered to xAI’s Memphis facility for the Colossus 2 data center within the same month.

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Announced in June 2024, the xAI facility was hailed by Greater Memphis Chamber CEO Ted Townsend as the largest capital investment by a new-to-market company in Memphis history. Despite its economic promise, environmental concerns continue to fuel opposition, highlighting tensions between technological innovation and community health in the Deep South’s emerging AI hub.

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Elon Musk reveals date of Tesla Robotaxi’s first rides open to public

Tesla CEO Elon Musk continues to roll out new details regarding the Robotaxi launch that is expected to happen soon.

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Credit: Tesla

Tesla Robotaxi is set to launch in the coming days, but the first rides will be confined to those who receive invitations that the company sends out. However, CEO Elon Musk revealed the date that Tesla is aiming for when anyone in the general public will be able to call for a Robotaxi.

There has been quite a bit of information today about what appears to be an imminent launch of the Robotaxi platform. The first video of a Robotaxi was captured on a public road in Austin today, just one day after Tesla was added to the City of Austin’s list of licensed autonomous vehicle operators.

First Tesla driverless robotaxi spotted in the wild in Austin, TX

In the coming days, it is expected that Tesla will launch the Robotaxi platform in Austin to a select few. For now, Tesla is taking this ultra-conservative approach as it pertains to the rollout, citing safety precautions. It will be the first time Tesla has done this in public and offered it to people outside of the company.

It did launch a small, limited version of it to employees last month in Austin and the San Francisco Bay Area, but there was someone in the driver’s seat. Today’s video only had an occupant in the passenger seat.

People are eager to know: when will they be able to fetch a driverless Tesla Model Y Robotaxi in Austin for themselves? Musk finally answered the long-awaited question with a tentative date of June 22:

Musk cited that Tesla’s utmost priority is still safety and not necessarily the speed of rollout. The current plan seems to be to deploy it in a controlled and slow fashion until confidence is at an extremely high level. Musk seems to believe the rollout will go smoothly, as the date comes less than two weeks after the initial launch.

Anyone who has experienced Full Self-Driving for themselves knows what the cars are capable of. However, Tesla, at this point in time, still requires drivers to pay attention and remain ready to take over the wheel in case of an emergency. This will be a major step in the right direction for Tesla as it prepares to launch Robotaxi in Austin and slowly expand to surrounding areas.

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