There are times when small gestures could mean the difference between a company that cares and a company that simply treats its customers as numbers on a balance sheet. Just recently, Tesla proved that it is an example of the former, with CEO Elon Musk notifying a wheelchair bound Model 3 customer that the electric car maker will be installing a power liftgate on his all electric sedan — and the upgrade will be on the house.
The story of the Model 3 customer, which was related through a letter, was shared by the Tesla China Twitter account. Writing to the company, the customer noted that the Model 3 had been his dream car since April 2016, when he placed a reservation for the all electric sedan. Unfortunately, tragedy struck in 2018 when he met an accident, resulting in a spinal injury.
After the accident, the Model 3 customer lost his ability to use his legs. Confined to a wheelchair and with his dream car seemingly out of his grasp, the EV enthusiast opted to cancel his Model 3 order. His dream to own a Tesla Model 3 seemed dashed until he returned to work and learned that his wheelchair did not fully deter him from doing his job properly.
His experience at work led him to dream of regaining his ability to drive. He firmly set a goal to apply for a C5 license in China, which is used by individuals with special needs. The Model 3 owner successfully received his C5 license in 2019, and when it was time to look for a vehicle, he immediately gravitated towards Tesla’s midsize sedan.
Unfortunately, the imported Model 3 was out of his price range then. The Tesla fan decided to get BYD Qin ProDM instead, since it was affordable and it also had a feature like Smart Summon. In the long run, though, BYD’s Smart Summon-like feature could not handle certain slopes, which proved inconvenient. And thus, the idea of revisiting the Model 3 was in order.
Fortunately, Gigafactory Shanghai had started producing the MIC Model 3 at the time, and it was available for a reasonable price. The Tesla enthusiast did not hesitate this time around. He pulled the trigger on a Long Range RWD variant of the locally made sedan. His vehicle will have basic Autopilot, which should help make driving easier. However, he opted to not order the Full Self Driving suite, at least for now, or at least until a good payment scheme is available.
With his order now on the way, the Model 3 customer asked the electric car maker if it could make features like Smart Summon standard in its vehicles in the future. Such features, after all, may seem like party tricks to the layman, but they are life changing for individuals with mobility issues. The Tesla enthusiast also asked if Tesla could install a power liftgate for the frunk and trunk of the Model 3, since closing the frunk and trunk are very difficult for wheelchair bound individuals.
Interestingly enough, Elon Musk responded to the Model 3 customer’s request, stating that Tesla would be adding a power liftgate at no additional cost. It’s a relatively small gesture, but it shows a degree of empathy that’s quite rare among carmakers today. The upgrade will cost Tesla a bit more to produce the vehicle, after all, but it would mean a big difference for the Model 3 customer.
Elon Musk is no stranger to goodwill gestures to Tesla customers. Back in 2017, for example, Musk offered to fix the damages on a Model S for free after its owner used the vehicle to save a fellow driver on the road. During the incident, the Model S owner noticed that another driver was slumped over the steering wheel. Responding quickly, the Tesla owner used his Model S to stop the other vehicle. Once the two cars were stopped, the Tesla driver proceeded to administer first aid. The CEO lauded the actions of the driver, later stating that Tesla will be providing all repair costs free of charge.
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Starlink Cellular’s T-Mobile service to grow with third-party app data
From Oct 2025, T-Satellite will enable third-party apps in dead zones! WhatsApp, X, AccuWeather + more coming soon.
Starlink Cellular’s T-Mobile service will expand with third-party app data support starting in October, enhancing connectivity in cellular dead zones.
T-Mobile’s T-Satellite, supported by Starlink, launches officially on July 23. Following its launch, T-Mobile’s Starlink Cellular service will enable data access for third-party apps like WhatsApp, X, Google, Apple, AccuWeather, and AllTrails on October 1, 2025.
T-Mobile’s Starlink Cellular is currently in free beta. T-Satellite will add MMS support for Android phones on July 23, with iPhone support to follow. MMS support allows users to send images and audio clips alongside texts. By October, T-Mobile will extend emergency texting to all mobile users with compatible phones, beyond just T-Mobile customers, building on its existing 911 texting capability. The carrier also provides developer tools to help app makers integrate their software with T-Satellite’s data service, with plans to grow the supported app list.
T-Mobile announced these updates during an event celebrating an Ookla award naming it the best U.S. phone network, a remarkable turnaround from its last-place ranking a decade ago.
“We not only dream about going from worst to best, we actually do it. We’re a good two years ahead of Verizon and AT&T, and I believe that lead is going to grow,” said T-Mobile’s Chief Operating Officer Srini Gopalan.
T-Mobile unveiled two promotions for its Starlink Cellular services to attract new subscribers. A free DoorDash DashPass membership, valued at $10/month, will be included with popular plans like Experience Beyond and Experience More, offering reduced delivery and service fees. Meanwhile, the Easy Upgrade promotion targets Verizon customers by paying off their phone balances and providing flagship devices like the iPhone 16, Galaxy S25, or Pixel 9.
T-Mobile’s collaboration with SpaceX’s Starlink Cellular leverages orbiting satellites to deliver connectivity where traditional networks fail, particularly in remote areas. Supporting third-party apps underscores T-Mobile’s commitment to enhancing user experiences through innovative partnerships. As T-Satellite’s capabilities grow, including broader app integration and emergency access, T-Mobile is poised to strengthen its lead in the U.S. wireless market.
By combining Starlink’s satellite technology with strategic promotions, T-Mobile is redefining mobile connectivity. The upcoming third-party app data support and official T-Satellite launch mark a significant step toward seamless communication, positioning T-Mobile as a trailblazer in next-generation wireless services.
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Starlink expansion into Vietnam targets the healthcare sector
Starlink aims to deliver reliable internet to Vietnam’s remote clinics, enabling telehealth and data sharing.
SpaceX’s Starlink expansion into Vietnam targets its healthcare sector. Through Starlink, SpaceX seeks to drive digital transformation in Vietnam.
On June 18, a SpaceX delegation met with Vietnam’s Ministry of Health (MoH) in Hanoi. SpaceX’s delegation was led by Andrew Matlock, Director of Enterprise Sales, and the discussions focused on enhancing connectivity for hospitals and clinics in Vietnam’s remote areas.
Deputy Minister of Health (MoH) Tran Van Thuan emphasized collaboration between SpaceX and Vietnam. Tran stated: “SpaceX should cooperate with the MoH to ensure all hospitals and clinics in remote areas are connected to the StarLink satellite system and share information, plans, and the issues discussed by members of the MoH. The ministry is also ready to provide information and send staff to work with the corporation.”
The MoH assigned its Department of Science, Technology, and Training to work with SpaceX. Starlink Vietnam will also receive support from Vietnam’s Department of International Cooperation. Starlink Vietnam’s agenda includes improving internet connectivity for remote healthcare facilities, developing digital infrastructure for health examinations and remote consultations, and enhancing operational systems.
Vietnam’s health sector is prioritizing IT and digital transformation, focusing on electronic health records, data centers, and remote medical services. However, challenges persist in deploying IT solutions in remote regions, prompting Vietnam to seek partnerships like SpaceX’s.
SpaceX’s Starlink has a proven track record in healthcare. In Rwanda, its services supported 40 health centers, earning praise for improving operations. Similarly, Starlink enabled remote consultations at the UAE’s Emirati field hospital in Gaza, streamlining communication for complex medical cases. These successes highlight Starlink’s potential to transform Vietnam’s healthcare landscape.
On May 20, SpaceX met with Vietnam’s Ministry of Industry and Trade, announcing a $1.5 billion investment to provide broadband internet, particularly in remote, border, and island areas. The first phase includes building 10-15 ground stations across the country. This infrastructure will support Starlink’s healthcare initiatives by ensuring reliable connectivity.
Starlink’s expansion in Vietnam aligns with the country’s push for digital transformation, as outlined by the MoH. By leveraging its satellite internet expertise, SpaceX aims to bridge connectivity gaps, enabling advanced healthcare services in underserved regions. This collaboration could redefine Vietnam’s healthcare infrastructure, positioning Starlink as a key player in the nation’s digital future.
Elon Musk
Elon Musk commends Tesla team on successful Robotaxi launch
Tesla CEO Elon Musk commended the company on the successful launch of Robotaxi.
Tesla CEO Elon Musk commented on the company’s launch of the Robotaxi platform, which officially went live to a small group on Sunday in Austin, Texas.
It is the first time Tesla has offered driverless rides through the ride-hailing platform it has worked to activate for several years, and it was overwhelmingly successful based on early reviews.
The launch was coupled with the release of the first-ever looks at the Tesla Robotaxi app, which does more than allow riders to summon vehicles for transportation. It also allows the rider to adjust climate settings in the car before it arrives for a comfortable ride, and it will sync entertainment and streaming settings to keep occupants entertained.
Tesla Robotaxi riders tout ‘smooth’ experience in first reviews of driverless service launch
The first rides are being performed with a safety monitor in the passenger’s seat. These monitors have no control over the vehicle, and are there just to ensure smooth operation.
The first reviews called rides “smooth” and “comfortable,” and commended Tesla for its hard work over the past few years to make this happen. Many were impressed with the cars’ ability to keep pedestrians safe, avoid congested parking lots, and the efficiency of the rides, as the time from the ride request to the Robotaxi accepting the ride was extremely fast.
Musk has been at the forefront of this operation for a decade, as Tesla has been working to release a version of the Robotaxi through the development of Full Self-Driving. This has been an effort that included seeking top-tier engineering talent and taking incredible leaps of faith, including switching to a Vision-only approach for Full Self-Driving.
Musk commended the Tesla team for its hard work:
Super congratulations to the @Tesla_AI software & chip design teams on a successful @Robotaxi launch!!
Culmination of a decade of hard work.
Both the AI chip and software teams were built from scratch within Tesla.
— Elon Musk (@elonmusk) June 22, 2025
It’s truly an incredible accomplishment, as many considered Robotaxi a “failure” despite it not even being rolled out. In May, we reported on media outlets calling the Robotaxi rollout a total failure, despite Tesla always maintaining the launch would happen in June:
Tesla Robotaxi deemed a total failure by media — even though it hasn’t been released
Hundreds of rides have already been taken, and there have not been many complaints. It’s an incredible jump forward for Tesla.
Starlink Cellular’s T-Mobile service to grow with third-party app data
Starlink expansion into Vietnam targets the healthcare sector
Elon Musk commends Tesla team on successful Robotaxi launch
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