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[UPDATE] Tesla Model S Struck By Lightning While Charging

A Model S disabled by lightning while charging must wait at least one day for Tesla technicians to figure out what went wrong and restore it to service.

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UPDATED June 6

It’s been a week since Sarah Day’s Model S got struck by lightning while she was at a SuperCharger facility. So far, she reports Tesla really has no idea what happened to her car, but the technicians at the local Tesla Service Center have been kept busy trying to repair it.

She understands the battery has been removed and sent off to the factory in California, where Tesla engineers “are almost giddy to get their hands on it,” she says. Apparently this is a first of its kind event and the company is putting every effort into trying to understand what happened. Sarah has been told that there may be an official announcement from Tesla when they get it all figured out.

In the meantime, she says “All eyes are on Columbus.” The incident occurred in Ohio, not Georgia as I originally thought. She has asked to be provided with a full technical analysis of what happened to her car and what it will take to fix it when that information becomes available.

For now, there seems to be no correlation between the lightning strike and the fact that her car was charging at the time. It seems Sarah was just unlucky that the lightning came so close. It may be cool to be the center of attention at Tesla headquarters for a little while, but I think by now she would prefer to have her car back so she can get on with her life.

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A Model S struck by lightning while charging will have to wait at least one day for Tesla technicians to bring it back to life and figure out what happened. Sarah Day was charging her Tesla Model S at a Supercharger location near Columbus, Georgia [Edit: The location of the event occurred at Columbus, OH and not Columbus, GA as originally published] on Sunday morning when a lightning bolt hit very close by. Her first indication that something was wrong came when her BlackVue dash cam lost power. Here’s how she describes what happened next:

“I heard the crash, and just a second or two after about 9 errors popped up on the dashboard. Some of them were low charge warnings, saying it would disable some functions. Others were on how the car needs to be serviced. I was also getting that the car can’t be charged, and that the 12 volt battery is low.

“After the storm died down I got out of the car. The charging port wasn’t lit up, and when I tried to remove the cable it wouldn’t come out. I still had most of the functions in the car, including the touchscreen. The other car that was charging just a couple stalls down from me was completely fine and drove away, though I didn’t get to talk to that owner afterwards.”

Sarah called Tesla but had trouble getting through due to high call volume. The company agreed to send a tow truck, but before it got there, the 12 volt battery failed and the touchscreen shut down. When the tow driver arrived, he attempted to charge up the battery but it took two attempts before the touchscreen came back to life. Even then, the charging cable still would not disconnect from the car. Sarah couldn’t get the sunroof to close, either.

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Since the car couldn’t be towed with the charging cable connected, Sarah had to leave her car at the Supercharger station with the sunroof partially open. There was nothing more she could do until the local Tesla service station opened for business on Monday morning.

Although Sarah wasn’t happy about her car being disabled, she can’t say enough good things about Tesla service and support people who took her phone calls.

“Tesla customer service was amazing. They were very responsive, and offered to rent me a car from enterprise so I could come home. I said I would rather stay with the car for a couple days to see how it all played out. I am from Atlanta and I was visiting a friend in Columbus, and I didn’t want to be that far away from the car in case of any issues.

“They offered to put me up in a hotel for a night, and also to get me a taxi or Uber ride. I decided I’d just stay with my friend, but they sent the Uber driver over for me. Also, the service center in Marietta, GA has been in contact with me to see how things are going. I know them pretty well, as well as one of the technicians. They have been incredibly helpful and supportive, though they can’t really do anything from there.”

The local Tesla service center will send a technician Monday morning to get the charging cable disconnected and bring the car in to be checked over. Sarah was told that each Supercharger has multiple relays and sensors to protect the cars from surges. At this point, she has no explanation for why her car was disabled, but expects a full report on Monday. She has complete confidence in Tesla service personal to identify the problem and get her car functioning properly again.

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“They usually are pretty thorough with their descriptions of what went wrong. I’m hoping that it’s something simple. The technician in Marietta says the car may have sensed the large external voltage spike and disconnected everything as a safety precaution, but I don’t know if that would cause the charging port to malfunction.”

Thanks to Sarah Day for sharing with us details of her experience while she was in the middle of being stranded far from home. We will update this report when more information becomes available.

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Cybertruck

Tesla launches Cybertruck orders in a new market with a catch

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Credit: Tesla

Tesla is launching Cybertruck orders in a new market, but there’s a bit of a catch.

The Cybertruck was launched in the Middle East earlier this year, as Tesla launched the ability to place a reservation for the all-electric pickup in the United Arab Emirates. It would be the first market outside of North America that would have the ability to place an order for the Cybertruck.

Tesla confirms Cybertruck will make its way out of North America this year

Other markets where the vehicle has been widely requested, like Europe and Asia, have still not approved the vehicle to be sold to the public, mostly because of size and design restrictions.

However, in the UAE, Tesla is opening up the ability for those who placed reservations for the vehicle to finally put in their order. The Order Configurator is only available to those who have already placed a reservation; it is not yet available to the public.

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Tesla said it would open up the public online configurator across the Middle East in the coming weeks:

The UAE is not the only country that will have access to the Cybertruck, as fans in other Middle Eastern countries will also be able to place orders soon. Tesla announced back in April that Saudi Arabia and Qatar would also have Cybertruck deliveries.

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These vehicles will be built at Tesla’s Gigafactory Texas plant just outside of Austin, as Gigafactory Berlin and Gigafactory Shanghai, two factories located in the same hemisphere as the Middle East, do not have established lines for Cybertruck production.

As for the other markets, Tesla CEO Elon Musk has hinted that the company could develop a smaller Cybertruck for those markets, as he admitted that in the long term, it likely made sense to build a more compact version for regions where roads are traditionally tighter.

Elon Musk hints at smaller Tesla Cybertruck version down the road

There has been no evidence of Tesla developing this more compact version, but it could eventually happen.

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Tesla rolls out new life-saving feature for kids in Europe

On average, 37 children die every year from being left in vehicles unattended.

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tesla model x
Credit: Tesla

Tesla is rolling out a new life-saving feature in the European market, one that has been available in the United States for some time and can be considered potentially invaluable.

One of the most preventable causes of death for children is being left in cars unattended. On average, 37 children die every year after being left in hot vehicles. The cause of death is usually heatstroke, and it is incredibly avoidable.

Tesla rolls out new crucial safety feature aimed at saving children

However, there are instances where kids are left in vehicles and lose their lives, something that many companies have tried to fight with alerts and features of their own.

Tesla is one of them, as it has rolled out features like ultrasonic sensors to detect heartbeats, interior cameras to detect movement, and alerts to notify parents if they leave someone in the car.

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A few months ago, Tesla rolled out a new feature called “Child Left Alone Detection” in the United States. It was described as:

“If an unattended child is detected, the vehicle will flash the exterior indicator lights, play an alert tone, and send a notification to your Tesla app. This will repeat at regular intervals until you return to your vehicle. Cabin data is processed locally and is not transmitted to Tesla.

This feature is enabled by default. To disable, go to Controls > Safety > Child Left Alone Detection.”

This feature was only rolled out in the U.S. at the time. It is now making its way to the European market, according to Not a Tesla App, which detected the rollout in the 2025.32.6 software update.

The rollout of this feature could specifically change many unfortunate situations. For many of us, it seems hard to think about leaving something as precious as another human life in a hot car. Many of us won’t leave our vehicles without our cell phones, so it seems unlikely that someone would do it without a child.

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Tesla gets another NHTSA probe, this time related to door handles

“Although Tesla vehicles have manual door releases inside of the cabin, in these situations, a child may not be able to access or operate the releases even if the vehicle’s driver is aware of them.”

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Credit: Tesla

Tesla is facing another investigation into its vehicles by the National Highway Traffic Safety Administration (NHTSA), this time related to an issue with its door handles.

In a new Open Investigation named “Electronic door handles become inoperative,” the NHTSA says that it has received nine complaints from owners of the 2021 Tesla Model Y stemming from “an inability to open doors.”

These issues were reported after “parents exited their vehicle after a drive cycle in order to remove a child from the pack seat or placing a child in the back seat before starting a drive cycle.” Parents said they were “unable to reopen a door to regain access to the vehicle.”

Tesla door handles become unlikely hero as they stump road rager

Four of the nine complaints ended with having to break a window to regain access to the cabin.

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The NHTSA goes on to explain that, while Teslas do have a manual door release inside the cabin, a child may not be able to access it:

“Although Tesla vehicles have manual door releases inside of the cabin, in these situations, a child may not be able to access or operate the releases even if the vehicle’s driver is aware of them. As a result, in these instances, an occupant who remains inside a vehicle in this condition may be unable to be rapidly retrieved by persons outside of the vehicle.”

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It appears that the agency is attributing the issue to a low voltage in the vehicle’s 12V DC battery. This would mean there needs to be some sort of notification to the driver that the battery is running low on power and should be replaced to avoid this issue.

The NHTSA estimates that 174,290 vehicles are potentially impacted by this issue. It plans to assess the scope and severity of the condition, the agency says. The NHTSA also wants to see what approach Tesla uses to supply power to door locks and the reliability of the applicable power supplies.

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