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Tesla Model Y delivery update: Long Range AWD buyers get March confirmation emails

Tesla Model Y outside Fremont seat factory. | Image: Reddit u/backstreetatnight

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Tesla has started reaching out to Model Y Long Range All Wheel-Drive buyers to confirm their availability for possible deliveries of the much-awaited electric crossover this March.

Based on reports from the Tesla community, customers who ordered the Model Y Long Range AWD are now receiving delivery confirmation emails from the electric car maker as well, a day after Model Y Performance customers reported getting the notification in their inboxes.

Michael Berman, who ordered the Model Y LR AWD, shared the news via Twitter, “… First non performance Model Y invite email just received! I ordered day 1!” he wrote.

Other Model Y buyers commenting on a YouTube video by Ryan Shaw corroborated Berman’s story. Among these is Anthony Ng, who lives in Fremont and ordered the vehicle in January. The soon-to-be Model Y owners can choose their preferred date and time between March 15 and 31, between 8 a.m. and 10 p.m. to take delivery of their vehicle.

Tesla unveiled the Tesla Model Y in March 2019 and has begun limited volume production of the electric crossover in January. The carmaker originally announced that Model Y deliveries will begin Fall of 2020 but it was later moved to Summer 2020. The carmaker moved this schedule up again to the end of Q1 in a recent earnings call.

With the Model Y delivery kicking off about six to nine months earlier than expected, one can only assume that Tesla is doing well with its production ramp at its Fremont facility. The current annual production capacity in Fremont is 400,000 units of combined Model 3 and Model Y. Once tooling is upgraded, the factory can raise its capacity to 500,000 vehicles per year.

“With respect to capacity expansion, we’ve greatly learned from the development and launch of Model 3 in Fremont and Reno. As a result, we’ve been able to bring new production capacity on board faster and with less cost. This is evidenced by the launch of Model 3 in Shanghai, as well as Model Y in Fremont, programs that were both launched in under one year,” Tesla chief financial officer Zachary Kirkhorn said during the company’s Q4 earnings call.

CEO Elon Musk also remarked that Tesla aims to reach Model Y volume production quickly.

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“I think we’re just — yes, go as fast we can with Model Y and make sure it’s a great product. I think there are some things that will differentiate it… And I think — so when they do — when people do a teardown of the Model Y, I think they will be impressed about some of the things they see,” Musk said.

The Model Y is expected to offer a higher gross margin for Tesla compared to the Model 3. Together with its sedan sibling, the all-electric crossover will play an essential role in bringing the company to consistent profitability.

Indeed, the Tesla Model Y is a good representation of how Tesla has matured through its learnings with Model 3 production and Gigafactory design. This art of underpromising and exceeding customer expectations bode well for the future of Tesla as a more experienced, more mature electric car maker.

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A curious soul who keeps wondering how Elon Musk, Tesla, electric cars, and clean energy technologies will shape the future, or do we really need to escape to Mars.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

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The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

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It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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