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Ford Mach-E touchscreen demo only highlights Tesla’s stark lead in user experience

(Credit: Hyperchange/YouTube)

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Tesla holds a lead in several aspects of the electric car market, from its battery management and efficiency to its over-the-air software updates. Part of this is due to its vertical integration, which allows the company to develop software that is specifically designed to work well with its vehicles’ hardware. This makes Tesla’s electric cars pretty much the vehicle equivalent of the iPhone and iOS in terms of its smoothness and ease of use. 

This is not to say that Tesla’s software is perfect, of course. The company’s vehicles still encounter bugs at times, and it is evident that there is still a lot of room for improvement. That being said, if a recent video of the Ford Mustang Mach-E’s in-car software and UI is any indication, it appears that even in its ever-improving state, Tesla’s in-car software is leagues beyond the competition. 

During the LA Auto Show, Tesla enthusiasts Rob of the Tesla Daily podcast, Galileo of YouTube’s Hyperchange channel, and TSLA investor Matt Joyce opted to take a look at the recently-unveiled Ford Mustang Mach-E, a premium all-electric crossover that is expected to compete with the upcoming Tesla Model Y. Strangely enough, to gain access to the vehicle’s interior, the Tesla Daily podcast host and the rest of the group had to pay a refundable reservation fee of $500. 

Once inside, a Ford representative gave a brief walkthrough of the Mach-E’s features, particularly its portrait-oriented center display. Footage taken of the demo from the Hyperchange host revealed that the software in the Mach-E’s infotainment system is notably slow and laggy when responding to touch inputs. When asked about why this was the case, the Ford representative stated that it was likely due to the display being on for several days. 

Granted, the Ford Mustang Mach-E in the LA auto show was a demo unit, and as such, its software is likely still in its developmental phase. Thus, Ford has a good amount of time to refine its all-electric crossover’s software before it gets released to the market. 

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Unfortunately, veteran automakers have a reputation for releasing in-car software that is about as quick and responsive as the first touchscreen phones that attempted to rival the first iPhones more than a decade ago. The Jaguar I-PACE, for example, is a vehicle that has received over 60 awards from esteemed organizations and media agencies, but the vehicle’s infotainment system cannot hold a candle to the Model 3’s software and user interface. 

The same is true for the Audi e-tron. The vehicle is posh and luxurious, but when it comes to software, the car just does not feel like it is equipped with the best that tech has to offer. This is something that was explained by Elon Musk on Twitter, when he addressed why the auto industry is simply not very good at in-car tech. “Connected, autonomous cars require great software. Advanced factories also require great software. The car industry is not very good at software,” Musk wrote. 

Considering that the Mustang Mach-E is expected to be released next year, Ford would have to work really hard to make sure that its all-electric crossover gives users an experience that is more Tesla than Jaguar. The all-electric crossover market expects as much.

Watch a first look at the Ford Mustang Mach-E’s infotainment system in the video below. 

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla launches its new branded Supercharger for Business with first active station

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Credit: Tesla

Tesla has officially launched its first branded Supercharger just months after initiating a new program that allows third-party companies to brand their own charging piles.

The site opened in Land O’ Lakes, Florida, and features eight V4 Supercharging stalls offering up to 325 kW of charging speed. It appears it was purchased by a company called Suncoast Credit Union. This particular branch is located Northeast of Tampa, which is on the Gulf of Mexico.

It features graphics of Florida animals, like alligators:

Tesla launched this program back in September, and it basically was a way to expand its Supercharger presence and also allow companies to pay for the infrastructure. Tesla maintains it. When it announced the “Supercharger for Business,” it said:

“Purchase and install Superchargers at your business. Superchargers are compatible with all electric vehicles, bringing EV drivers to your business by offering convenient, reliable charging.”

The program does a few things. Initially, it expands EV charging infrastructure and makes charging solutions more readily available for drivers. It can also attract people to those businesses specifically.

Tesla launches new Supercharger program that business owners will love

The chargers can also be branded with any logo that the business chooses, which makes them more personalized and also acts as an advertisement.

The best part is that the customers do not have to maintain anything about the Supercharger. Tesla still takes care of it and resolves any issues:

“We treat your site like we treat our sites. By providing you with a full-service package that includes network operations, preventative maintenance, and driver support, we’re able to guarantee 97% uptime–the highest in the industry.”

It appears the Superchargers will also appear within the in-car nav during routing, so they’ll be publicly available to anyone who needs to use them. They are still available to all EVs that have worked with Tesla to utilize its infrastructure, and they are not restricted to people who are only visiting the business.

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Tesla reveals its Cybertruck light bar installation fix

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u/Kruzat, see page for license, via Wikimedia Commons

Tesla has revealed its Cybertruck light bar installation fix after a recall exposed a serious issue with the accessory.

Tesla and the National Highway Traffic Safety Administration (NHTSA) initiated a recall of 6,197 Cybertrucks back in October to resolve an issue with the Cybertruck light bar accessory. It was an issue with the adhesive that was provided by a Romanian company called Hella Romania S.R.L.

Tesla recalls 6,197 Cybertrucks for light bar adhesive issue

The issue was with the primer quality, as the recall report from the NHTSA had stated the light bar had “inadvertently attached to the windshield using the incorrect surface primer.”

Instead of trying to adhere the light bar to the Cybertruck with an adhesive, Tesla is now going to attach it with a bracketing system, which will physically mount it to the vehicle instead of relying on adhesive strips or glue.

Tesla outlines this in its new Service Bulletin, labeled SB-25-90-001, (spotted by Not a Tesla App) where it shows the light bar will be remounted more securely:

The entire process will take a few hours, but it can be completed by the Mobile Service techs, so if you have a Cybertruck that needs a light bar adjustment, it can be done without taking the vehicle to the Service Center for repair.

However, the repair will only happen if there is no delamination or damage present; then Tesla could “retrofit the service-installed optional off-road light bar accessory with a positive mechanical attachment.”

The company said it would repair the light bar at no charge to customers. The light bar issue was one that did not result in any accidents or injuries, according to the NHTSA’s report.

This was the third recall on Cybertruck this year, as one was highlighted in March for exterior trim panels detaching during operation. Another had to do with front parking lights being too bright, which was fixed with an Over-the-Air update last month.

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Tesla is already expanding its Rental program aggressively

The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.

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Credit: Grok

Tesla is looking to expand its Rental Program aggressively, just weeks after the program was first spotted on its Careers website.

Earlier this month, we reported on Tesla’s intention to launch a crazy new Rental program with cheap daily rates, which would give people in various locations the opportunity to borrow a vehicle in the company’s lineup with some outrageous perks.

Along with the cheap rates that start at about $60 per day, Tesla also provides free Full Self-Driving operation and free Supercharging for the duration of the rental. There are also no limits on mileage or charging, but the terms do not allow the renter to leave the state from which they are renting.

The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.

Job postings from Tesla now show it is planning to launch the Rental program in at least three new states: Texas, Tennessee, and Massachusetts.

The jobs specifically are listed as a Rental Readiness Specialist, which lists the following job description:

“The Tesla Rental Program is looking for a Rental Readiness Specialist to work on one of the most progressive vehicle brands in the world. The Rental Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for fleet/lot management, movement of vehicles, vehicle readiness, rental invoicing, and customer hand-off. Candidates must have a high level of accountability, and personal satisfaction in doing a great job.”

It also says that those who take the position will have to charge and clean the cars, work with clients on scheduling pickups and drop-offs, and prepare the paperwork necessary to initiate the rental.

The establishment of a Rental program is big for Tesla because it not only gives people the opportunity to experience the vehicles, but it is also a new way to rent a car.

Just as the Tesla purchasing process is more streamlined and more efficient than the traditional car-buying experience, it seems this could be less painful and a new way to borrow a car for a trip instead of using your own.

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