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Electrify America edges out Tesla Superchargers in 2021 EV Charging Infrastructure Benchmark

Credit: Electrify America/Twitter and Tesla Charging/Twitter

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Last year, global engineering firm umlaut, which performs benchmarks in various industries, adapted its testing prowess to the United States’ electric vehicle market to determine which public charging network was the best in the country. The effort, which was dubbed as the inaugural 2020 USA EV Charging Infrastructure Benchmark, determined that Electrify America was by far the best public charging network in the United States. 

But while the inaugural USA EV Charging Infrastructure Benchmark was notable, there was a popular network that was not included in umlaut’s first analysis: the ubiquitous Tesla Supercharger Network, which is very prevalent but not open to the public like Electrify America. This was why in this year’s USA EV Charging Infrastructure Benchmark, the global engineering firm made it a point to include the Supercharger Network in its study, even if the system had to be scored quite differently due to it being specifically designed for Tesla’s electric cars. 

Credit: umlaut

For the 2021 USA EV Charging Infrastructure Benchmark, umlaut performed a comparative study of the country’s fast-charging networks and rated each one using several criteria, specifically: interoperability, pricing, transparency, functionality, and availability, among others. A Tesla Model 3 and a Ford Mustang Mach-E were selected as the vehicles that would used for the study. The EV pair covered 2,100 miles over six days to test charging stations across Michigan, Ohio, Maryland, New Jersey, New York, Connecticut, and Pennsylvania. 

To rank the different charging networks, umlaut opted to split its analysis into two areas: the “Digital Platform,” which includes a service’s website and mobile app, and the “Charging Location,” which includes ease of payment, amenities, and the technical performance of the system itself. The results, interestingly enough, revealed that Electrify America was still the overall winner with 702 points due to its balanced scores in the “Digital Platform” and “Charging Location” categories. 

Credit: umlaut

Tesla’s Supercharger Network was a second with an overall score of 649. This was quite interesting as Superchargers completely dominated the “Charging Location” metric, earning a perfect score in “Technical Performance” and high scores in the “Access and Payment” subcategories, among others. However, the Supercharger Network lost points in the “Digital Platform” category since Tesla’s website and mobile app were not as useful as those of other networks. This was, of course, partly due to the fact that Tesla’s Supercharger sessions were already integrated into the company’s vehicles themselves. 

Despite the challenges presented by the Supercharger Network in this year’s 2021 USA EV Charging Infrastructure Benchmark, umlaut’s Christian Sussbauer noted that Tesla’s charging systems excel in numerous key areas.

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Credit: umlaut

“We had a lot of internal discussions about including Tesla Superchargers in this year’s Benchmark because we really want to create a testing system that will capture the right metrics and provide the most useful information to the EV industry. To be honest, if you asked me before we conducted the tests, I think I would have predicted that Tesla Superchargers would end up leading in total points because it’s well known that they do a great job in many aspects of fast charging. And actually, our test results show this clearly—Superchargers excel in many important areas. It’s actually a little boring to test Supercharger stations because you just plug them in, and they reliably work.”

“We were happy to find a very high level of simplicity and reliability with Electrify America this year as well. Using an EV with Plug & Charge enabled on Electrify America’s network was a very good user experience. All of the EV industry should strive to replicate that aspect of Superchargers and Electrify America/Plug & Charge. And in the end, Electrify America also has a very useful smartphone app and website that combined to put them over the top in terms of total points scored for the metrics we were measuring in 2021,” Sussbauer said. 

Watch a video about the 2021 USA EV Charging Infrastructure Benchmark below.

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla expands ridesharing service in California to new hotspot

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Credit: Tesla

Tesla has extended its Bay Area ride-hailing service to include pickups and drop-offs at San Francisco International Airport (SFO). The update, shared via the company’s official channels on July 21, allows users in the region to request rides directly to and from one of California’s busiest airports.

The expansion builds on Tesla’s secured limousine permit for SFO operations. Public records show the permit became effective March 20, 2026, and remains active through January 31, 2027. Tesla vehicles operating the service now display authorized limousine permits issued by the City and County of San Francisco.

Tesla’s ride-hailing program in California relies on Model Y vehicles equipped with Full Self-Driving (Supervised) technology. Human safety drivers remain present in compliance with state regulations, distinguishing the service from fully driverless operations.

The Bay Area geofence covers a broad area spanning north of San Francisco to south of San Jose, offering extensive connectivity across the region.

UPDATE: Elon Musk reveals why Tesla didn’t say ‘Robotaxi’ upon California launch

This SFO addition follows earlier progress at other Bay Area airports. Tesla previously expanded service to San Jose Mineta International Airport (SJC) in late 2025. The company had engaged with SFO, SJC, and Oakland International Airport officials as early as September 2025 to secure necessary approvals for passenger transport.

The service provides a new option for travelers seeking electric, app-based transportation integrated with Tesla’s ecosystem. Rides are booked through Tesla’s dedicated ride-hailing application, which handles matching, routing, and payments. Pricing follows standard ride-hailing models, with potential adjustments based on distance, time, and demand.

Tesla’s California ride-hailing program launched in July 2025 with an initial invite-only rollout in the Bay Area. It started alongside operations in Austin, Texas, marking the company’s second major U.S. market.

The Bay Area remains a primary focus in California, with service centered on high-demand corridors connecting residential, commercial, and now major transportation hubs. This latest airport integration represents a practical step in Tesla’s broader mobility ambitions within the state.

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Tesla reveals 2026 Summer Update with crazy fixes to Nav and more

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Credit: Tesla

Tesla has officially revealed its 2026 Summer Update, which comes with a variety of crazy new features, including Navigation fixes that owners have been wanting for months.

Tesla routinely releases a larger update with the Spring, Summer, Fall, and Winter updates, where it ships a variety of new features, bug fixes, and other additions to customer cars.

The 2026 Spring Update featured things like “Hey Grok” voice assistance, a redesigned self-driving app, Unreal Engine visual upgrades, and more.

Tesla’s Summer Release has about ten new features; we’ll show you each and detail them below:

New Grok Voice Commands

“Grok can now make phone calls, search and play music, adjust climate, open the glovebox, and answer questions about your Tesla.”

Self-Driving Stats in Mobile App

“View and share self-driving stats from the mobile app.”

Caraoke With Scoring

“Caraoke now scores your singing while in Park. High scores are saved to your Tesla profile.”

Automatic Navigation

“Automatic Navigation now adapts to your routine.

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In addition to Home, Work, and upcoming calendar events, your vehicle can now suggest and route to places you visit regularly – like a school drop-off on the way to work, or the gym on the way home.”

Preferred Routes

“For a more personalized experience, navigation now prioritizes routes that you’ve taken before”

Set Arrival Energy from Mobile App

“Set your desired Arrival Energy from your phone.”

Send Custom Wraps from Mobile App

“Skip the USB drive and upload a custom wrap of your car from the mobile app. Instructions for creating a custom wrap here: https://github.com/teslamotors/custom-wraps.”

Rear Display Lock

“Kids can watch content on the rear screen, but only the front row can control it through the rear screen app.”

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Other Improvements

  • Find Superchargers by name when searching for a destination
  • Add Apple Music songs to queue from search and artist page
  • Set your preferred zoom level for the Self-Driving visualization
  • Intro animations for new Model 3 and Y
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Tesla’s reason for Starlink integration on Cybercab might surprise you

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Credit: Tesla

Tesla’s reason for Starlink integration on Cybercab might surprise you, as the company’s Head of AI, Ashok Elluswamy, finally shed some light on the reason they are putting a satellite internet terminal on its ride-hailing-geared vehicle.

On Monday, Tesla officially confirmed that it would integrate Starlink V5 terminals into Cybercab vehicles, something many Tesla fans had figured the company would do, as the vehicle is primarily geared toward giving rides without any passenger intervention.

The ability to access the internet would allow riders to work or play in the car with their devices. It seemed like a more-than-reasonable feature to add to the Cybercab, which made its way off the production lines for the first time earlier this year.

Tesla reveals first vehicle model to receive Starlink integration

However, the move is not for the rider, as Elluswamy confirmed on Monday night. Instead, it’s actually for Tesla to be able to have a constant connection to the cars in the Robotaxi fleet so it can troubleshoot issues, contact riders, or resolve other issues.

Elluswamy said:

“It is still not required for safe operation of the vehicle. Connectivity is primarily meant for navigation, customer service and, in general, fleet management.”

Many initially assumed the option of constant connectivity would be enabled on the Cybercab for passenger entertainment or work. With the Cybercab, passengers won’t be doing anything but enjoying the ride, so it seemed more than logical that they would be hanging out with Starlink internet access as an amenity.

However, Tesla’s primary concern with Robotaxi is safety, and nailing these first unsupervised rides is a crucial step to setting a good narrative on how effective driverless transportation can be.

Being able to get in touch with passengers or a vehicle if something is wrong is a crucial part of the overall experience, and preventative measures are being taken by Tesla to ensure a smooth process, even in the worst-case.

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