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Electrify America edges out Tesla Superchargers in 2021 EV Charging Infrastructure Benchmark

Credit: Electrify America/Twitter and Tesla Charging/Twitter

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Last year, global engineering firm umlaut, which performs benchmarks in various industries, adapted its testing prowess to the United States’ electric vehicle market to determine which public charging network was the best in the country. The effort, which was dubbed as the inaugural 2020 USA EV Charging Infrastructure Benchmark, determined that Electrify America was by far the best public charging network in the United States. 

But while the inaugural USA EV Charging Infrastructure Benchmark was notable, there was a popular network that was not included in umlaut’s first analysis: the ubiquitous Tesla Supercharger Network, which is very prevalent but not open to the public like Electrify America. This was why in this year’s USA EV Charging Infrastructure Benchmark, the global engineering firm made it a point to include the Supercharger Network in its study, even if the system had to be scored quite differently due to it being specifically designed for Tesla’s electric cars. 

Credit: umlaut

For the 2021 USA EV Charging Infrastructure Benchmark, umlaut performed a comparative study of the country’s fast-charging networks and rated each one using several criteria, specifically: interoperability, pricing, transparency, functionality, and availability, among others. A Tesla Model 3 and a Ford Mustang Mach-E were selected as the vehicles that would used for the study. The EV pair covered 2,100 miles over six days to test charging stations across Michigan, Ohio, Maryland, New Jersey, New York, Connecticut, and Pennsylvania. 

To rank the different charging networks, umlaut opted to split its analysis into two areas: the “Digital Platform,” which includes a service’s website and mobile app, and the “Charging Location,” which includes ease of payment, amenities, and the technical performance of the system itself. The results, interestingly enough, revealed that Electrify America was still the overall winner with 702 points due to its balanced scores in the “Digital Platform” and “Charging Location” categories. 

Credit: umlaut

Tesla’s Supercharger Network was a second with an overall score of 649. This was quite interesting as Superchargers completely dominated the “Charging Location” metric, earning a perfect score in “Technical Performance” and high scores in the “Access and Payment” subcategories, among others. However, the Supercharger Network lost points in the “Digital Platform” category since Tesla’s website and mobile app were not as useful as those of other networks. This was, of course, partly due to the fact that Tesla’s Supercharger sessions were already integrated into the company’s vehicles themselves. 

Despite the challenges presented by the Supercharger Network in this year’s 2021 USA EV Charging Infrastructure Benchmark, umlaut’s Christian Sussbauer noted that Tesla’s charging systems excel in numerous key areas.

Credit: umlaut

“We had a lot of internal discussions about including Tesla Superchargers in this year’s Benchmark because we really want to create a testing system that will capture the right metrics and provide the most useful information to the EV industry. To be honest, if you asked me before we conducted the tests, I think I would have predicted that Tesla Superchargers would end up leading in total points because it’s well known that they do a great job in many aspects of fast charging. And actually, our test results show this clearly—Superchargers excel in many important areas. It’s actually a little boring to test Supercharger stations because you just plug them in, and they reliably work.”

“We were happy to find a very high level of simplicity and reliability with Electrify America this year as well. Using an EV with Plug & Charge enabled on Electrify America’s network was a very good user experience. All of the EV industry should strive to replicate that aspect of Superchargers and Electrify America/Plug & Charge. And in the end, Electrify America also has a very useful smartphone app and website that combined to put them over the top in terms of total points scored for the metrics we were measuring in 2021,” Sussbauer said. 

Watch a video about the 2021 USA EV Charging Infrastructure Benchmark below.

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla Summer Update begins rolling out: a look at the new features

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Credit: Tesla

Tesla has started to deploy the 2026 Summer Update to owners across its fleet, and among the biggest changes are improvements to Navigation, a new startup animation for the Model 3 and Model Y, Caraoke scoring, and new capabilities for Grok.

As the update has started making its way to some cars, we can now see a few of the features operating in real-time. We will show you what some of the new features look like in this article, along with some additional details on what changed.

Not all of the new features in the 2026 Summer Update have quite made an appearance, but some of them have, so we’ll show those here:

New Animation Screen for 3/Y

Tesla is rolling out a new startup animation for Tesla Model 3 and Model Y owners. This is present in Launch Edition and Performance Model 3 and Model Y, but other trim levels do not have anything like this.

Owners can adjust the color associated with the startup animation to suit their preferences. It is a surprise that more automakers do not focus on this animation for their vehicles; it can be a great first impression piece and make the car immediately feel more luxurious.

Tesla has included this on more premium trims, but it is nice to see it on the Model 3 and Model Y.

Grok Improvements

Grok can now adjust more things in the car outside of the Navigation system. Now, drivers can adjust anything from climate to driving settings by simply speaking to the AI assistant in the car:

You don’t even have to push a button, either. Instead, you can just say “Hey, Grok,” if you have it enabled. That feature rolled out with the 2026 Spring Update just a few months back.

This is a great feature, especially pertinent for the Robotaxi platform, as there will be no buttons inside the Cybercab when it eventually starts giving rides to the public. It also broadens Grok’s capabilities, which were relatively limited in terms of vehicle setting adjustments beforehand.

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Tesla briefly offered this Robotaxi part for your personal car

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Credit: @tpgoebel | X

Tesla briefly offered one Robotaxi part in its Parts Catalog for your personal car, only to remove it just a short time after it was first noticed.

Tesla’s Robotaxi camera washer apparatus was briefly available for purchase on the company’s Online Parts Catalog. The camera washer was first noticed on Model Y Robotaxi vehicles about six months ago in Austin.

First noticed by Not a Tesla App, the Camera Washer entries appeared for the new “Juniper” Model Y under a category called “Halo,” which has also now disappeared. Interestingly, Halo probably is related to Tesla’s internal “Project Halo,” which was a project that aimed to retrofit customer-owned Model Ys into functional Robotaxis.

This hardware addition would likely be required for the vehicle to operate as a Robotaxi, as the Camera Washer seems to be a non-negotiable part of the vision-based system Tesla utilizes for self-driving efforts.

However, this part has since been removed and is no longer visible on the EPC.

Now the true question lingers: Why would Tesla add this Camera Washer to the Model Y parts catalog? Is it planning to make it available for owners to utilize on their own cars for personal use, or will it become a prerequisite for Robotaxi operation in customer-owned cars?

While discussing the upgrade options for Hardware 3 vehicles during the Q1 Earnings Call, Tesla CEO Elon Musk had said that the company could establish small, satellite shops that would upgrade cameras and self-driving computers. Perhaps this same strategy could be utilized for vehicles that want to be included in Robotaxi but do not have the correct hardware.

AI4 is currently represented as capable of unsupervised self-driving, and the same was said about HW3 at one point, only for Tesla to admit last quarter that it would, unfortunately, not be possible. Perhaps AI4 vehicles might need this camera washer as a prerequisite, just as HW3 cars will need that camera and computer upgrade.

This could be the first hint of that’s where we are headed.

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Tesla Robotaxi gets sweeping but polarizing change

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Credit: Tesla

Tesla has started rolling out a broader change to the ride experience for its Robotaxi fleet by silencing turn signals, but the change is certainly polarizing.

Tesla has generally made it clear that its purpose-built ride-hailing platform, Robotaxi, will cater to the rider in nearly every way possible. This includes having climate preferences, music, and other personal settings loaded up in the car as the rider enters.

But Tesla is taking it a step further by muting turn signal chimes altogether, a change that appears to be a way to make the ride more peaceful:

However, there are a handful of people who are not thrilled about this change. Turn signals are a conditioned part of the human mind for those who ride in a car regularly.

Taking a turn without one feels strange and odd, and not hearing it click while activated could set off some alarms for riders, who might use the noise as confirmation that other drivers know of their intention to turn.

Turn signal noises are still audible in customer cars, so if you use FSD in your personal vehicle, you will still hear the turn signal.

The move is certainly one that is unique, but not one that separates it from other ride-sharing services. In a normal car, the clicking sound confirms to the driver that the blinker is active. In a fully driverless Robotaxi, that feedback serves no purpose for passengers, other than peace of mind.

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