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Electrify America edges out Tesla Superchargers in 2021 EV Charging Infrastructure Benchmark
Last year, global engineering firm umlaut, which performs benchmarks in various industries, adapted its testing prowess to the United States’ electric vehicle market to determine which public charging network was the best in the country. The effort, which was dubbed as the inaugural 2020 USA EV Charging Infrastructure Benchmark, determined that Electrify America was by far the best public charging network in the United States.
But while the inaugural USA EV Charging Infrastructure Benchmark was notable, there was a popular network that was not included in umlaut’s first analysis: the ubiquitous Tesla Supercharger Network, which is very prevalent but not open to the public like Electrify America. This was why in this year’s USA EV Charging Infrastructure Benchmark, the global engineering firm made it a point to include the Supercharger Network in its study, even if the system had to be scored quite differently due to it being specifically designed for Tesla’s electric cars.
For the 2021 USA EV Charging Infrastructure Benchmark, umlaut performed a comparative study of the country’s fast-charging networks and rated each one using several criteria, specifically: interoperability, pricing, transparency, functionality, and availability, among others. A Tesla Model 3 and a Ford Mustang Mach-E were selected as the vehicles that would used for the study. The EV pair covered 2,100 miles over six days to test charging stations across Michigan, Ohio, Maryland, New Jersey, New York, Connecticut, and Pennsylvania.
To rank the different charging networks, umlaut opted to split its analysis into two areas: the “Digital Platform,” which includes a service’s website and mobile app, and the “Charging Location,” which includes ease of payment, amenities, and the technical performance of the system itself. The results, interestingly enough, revealed that Electrify America was still the overall winner with 702 points due to its balanced scores in the “Digital Platform” and “Charging Location” categories.
Tesla’s Supercharger Network was a second with an overall score of 649. This was quite interesting as Superchargers completely dominated the “Charging Location” metric, earning a perfect score in “Technical Performance” and high scores in the “Access and Payment” subcategories, among others. However, the Supercharger Network lost points in the “Digital Platform” category since Tesla’s website and mobile app were not as useful as those of other networks. This was, of course, partly due to the fact that Tesla’s Supercharger sessions were already integrated into the company’s vehicles themselves.
Despite the challenges presented by the Supercharger Network in this year’s 2021 USA EV Charging Infrastructure Benchmark, umlaut’s Christian Sussbauer noted that Tesla’s charging systems excel in numerous key areas.
“We had a lot of internal discussions about including Tesla Superchargers in this year’s Benchmark because we really want to create a testing system that will capture the right metrics and provide the most useful information to the EV industry. To be honest, if you asked me before we conducted the tests, I think I would have predicted that Tesla Superchargers would end up leading in total points because it’s well known that they do a great job in many aspects of fast charging. And actually, our test results show this clearly—Superchargers excel in many important areas. It’s actually a little boring to test Supercharger stations because you just plug them in, and they reliably work.”
“We were happy to find a very high level of simplicity and reliability with Electrify America this year as well. Using an EV with Plug & Charge enabled on Electrify America’s network was a very good user experience. All of the EV industry should strive to replicate that aspect of Superchargers and Electrify America/Plug & Charge. And in the end, Electrify America also has a very useful smartphone app and website that combined to put them over the top in terms of total points scored for the metrics we were measuring in 2021,” Sussbauer said.
Watch a video about the 2021 USA EV Charging Infrastructure Benchmark below.
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Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.
Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.
This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.
🚨 Tesla is using different light bar colors to help riders understand which vehicle is theirs
Pretty cool strategy pic.twitter.com/eGMpEMeRpc
— TESLARATI (@Teslarati) August 27, 2026
Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.
Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.
Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.
Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.
Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.
Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.
After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.
By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.
Tesla revamps in-house vinyl wrap service with better pricing
It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.
However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:
Tesla has made a LOT of changes to its online shop recently — price increases, price cuts, new options, and several products being removed entirely.
Some of the biggest increases are wheel covers. 👀
📈 PRICE INCREASES
• 2017-2023 | Model 3 Aero Wheel Cover — Style: Refresh…— Phoenix Self-Driving 🐦🔥 (@PhoenixFSD) August 25, 2026
Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.
However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.
Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.
Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.
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Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event
Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.
Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.
While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.
Robotaxi now runs 6am to 10pm, 7 days/week
Unsupervised fleet is a lot bigger
Also, upgraded intelligence in vehicle distribution & routing means you wait less pic.twitter.com/UFZ4bqg2dZ
— Tesla Robotaxi (@robotaxi) August 26, 2026
Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.
Thank you so much @Tesla for inviting us to the Cybercab launch in Austin! 🤠 pic.twitter.com/F1rAR8zd5O
— TESLARATI (@Teslarati) August 22, 2026
Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.
Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.
Tesla Cybercab uses a unique strategy for picking up the right rider
Tesla ends in-house wrap service that always seemed like a short-term program
