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Tesla Cancels Model S Center Console Options

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If you’re a Model S owner who has been on the wait list for a Premium Center Console solution from Tesla, raise your hand. Now, if you have a carbon fiber interior trim or obeche wood, keep your hand raised. You, my friend, are part of the group who will not be receiving your long awaited center console because Tesla has just cancelled delivery of it. Owners with the Piano Black trim will still be eligible although I’m not quite sure that’s a good thing (see video at end of post).

Tesla Console Order Issues

Shortly after ordering my Model S on March 10 of 2014, I reserved a Tesla Premium Center Console with the Obeche Wood Matte Décor to match my interior trim. From that point on, the communication from Tesla merchandise, or lack there of, and actual fulfillment of the reservation was shameful.

So, what happened, according to Tesla Motors?

March 10, 2014:

We estimate that the console will be available to those recently added to the list in August.

May 2, 2014:

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Consistent with that mission, we have added improved parts to the center console. The updated estimate for resuming the shipping of the consoles is currently slated for early June.

August 1, 2015:

Center consoles in other décor finishes will be available in limited quantities starting early 2015.

January 2, 2015:

We do not anticipate the console with your décor to become available until spring 2015.

May 19, 2015:

We have made the difficult decision to offer only the Piano Black Front Center Consoles on Model S.

Center Console Cancelled

 

After that tremendous wait and poor customer experience, why would anyone actually click that “PURCHASE” link?

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While these fulfillment issues were taking place, Tesla meanwhile offered a Premium Rear Console (in all finishes) – something they seem to have delivered on with no quality or availability problems.

>>>> REVIEW: Tesla Model S Premium Rear Console

How is it possible for such an advanced company to screw up such a simple project like a center console?

According to forum chatter, Tesla evidently used one supplier for the front console (perhaps with an exclusivity agreement), but after experiencing quality and fulfillment issues, they switched suppliers for the rear console, but at the expense of may disappointed and frustrated Model S owners.

What is more frightening about this experience as a shareholder, Model S owner and Model X reservation holder, is that interest for the Powerwall and Model X fall into the same category as being “reservations” rather than orders. Granted, Tesla probably isn’t relying on a third party aftermarket supplier to produce the Powerwall and Model X, but it still begs the question,

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Can Tesla deliver on other reservation types or will we have another Console-gate on our hands?

I sincerely hope that by sticking to their wheelhouse, Tesla will be able to deliver on other new products that come along. The Model X has had at least 3 major slippages in initial delivery dates since I started tracking it.

Tesla Center Console Quality issues

Tesla Model S Center Console CupholdersDuring my extended wait for the factory Tesla Model S Center Console, I did a bunch of research and reading that ultimately led me to an aftermarket center console insert (CCI) solution from EVannex.

I did, however, really like the design of the cupholders in the factory Tesla center console, and the fact that both can be hidden from view. I didn’t get a chance to “test” the cupholders with my beloved Dunkin’ Donuts cup, but they looked like they would be up for the task.

Also the console seemed to have a lot more storage in the area near the cupholders than the EVannex CCI offering.

That’s where my ‘likes’ come to an abrupt halt. I didn’t particularly like the phone holder area. I’d never use it, favoring the pocket on the front of my driver’s seat over that. The space within the center console is not useful for much else, either open or closed — it has an odd shape, grooves etc. And when closed, you get the full piano black glare:

Tesla Model S Center Console (Piano Black)

I had a chance to inspect the quality of the factory Tesla Model S center console solution, installed within the car, and much to my dismay, I found it to be not up to par. Keep in mind that this was a console installed by Tesla Service (the only way one can have a Tesla Console installed).

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Below is my video showing the quality of the center console as seen from a Model S on the showroom floor (Paramus, NJ, April 11, 2015):

From the video you can really see the wobbliness of the unit even though I barely applied any force.

Summary

It’s evident that Tesla was not prepared to take on the demand and challenges that came with their Premium Center Console offering. Yes, they ran into delivery and quality problems, but what’s more disappointing is how they handled those issues.

Rather than fixing the issue by working with other third party suppliers, Tesla decided to drop much of the center console offering. This was a bad call in my opinion and sends the wrong type of message to product reservation holders.

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Tesla, you can do better.

RELATED: Review of Tesla Model S center console insert (CCI)

 

"Rob's passion is technology and gadgets. An engineer by profession and an executive and founder at several high tech startups Rob has a unique view on technology and some strong opinions. When he's not writing about Tesla

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Tesla takes first step in sunsetting Model S and X with drastic move

Tesla won’t be taking custom orders of the Model S or Model X in Europe any longer.

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Credit: @supergeek18 | X

Tesla has seemingly taken the first step in sunsetting two of its older vehicles, the Model S and Model X, by ending international orders.

The flagship sedan and SUV from Tesla are the two oldest cars in the company’s lineup. They account for a very small portion of overall sales, and several years ago, CEO Elon Musk admitted that Tesla only continues to build and sell them due to “sentimental reasons.”

Earlier this year, there were calls for Tesla to end the production of the two cars, but Lars Moravy said that the Model S and Model X were due to get some love later in 2025. That happened, but the changes were extremely minor.

Tesla launches new Model S and Model X, and the changes are slim

Some took this as an indication that Tesla has kind of moved on from the Model S and Model X. A handful of people seemed to think Tesla would overhaul the vehicles substantially, but the changes were extremely minor and included only a few real adjustments.

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In Europe, customers are unable to even put a new order in on a Model S or Model X.

We noticed earlier today that Tesla pressing the ‘Order’ button on either of the flagship vehicles takes you to local inventory, and not the Design Studio where you’d configure your custom build:

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Tesla simply does not make enough Model S or Model X units to justify the expensive logistics process of shipping custom orders overseas. It almost seems as if they’re that they will essentially build a bunch of random configurations, send them overseas every few months, and let them sell before replenishing inventory.

Inversely, it could also mean Tesla is truly gearing up to sunset the vehicle altogether. It seems unlikely that the company will fade them out altogether in the next couple of years, but it could absolutely think about ending international orders because volume is so low.

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Tesla confirms massive hardware change for autonomy improvement

Tesla has confirmed that a recent change made to some of its recently refreshed vehicles is, in fact, a strategy it will use to improve its suite as it continues to work toward autonomy.

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Credit: Tesla

Tesla has confirmed that a recent change made to some of its recently refreshed vehicles is, in fact, a strategy it will use to improve its suite as it continues to work toward autonomy.

Tesla first introduced a front-facing camera on the front bumper with the Cybertruck.

Then, the Model Y “Juniper” received the hardware update. The Model S and Model X both received the front-facing camera with its latest update, which was officially revealed last week.

Tesla used new language with the release of the front-facing cameras on the Model S and Model X, confirming they will assist with several things, including “using Autopilot and Actually Smart Summon capabilities”:

“Enhanced visibility when parking or using Autopilot and Actually Smart Summon capabilities.”

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This tiny feature on the new Tesla Model Y is perhaps its biggest addition

This is the first time Tesla has used this sort of language, as it was a completely different description with the launch of the new Model Y in January.

When Tesla launched this vehicle, it said the front bumper camera “provides a wider field of view for automatic assisted driving and advanced Smart Summon.”

Tesla switched from using cameras and sensors to only cameras with the launch of Tesla Vision several years ago. The company’s utilization of cameras comes from Tesla’s belief that Ultrasonic Sensors (USS) are not needed for self-driving efforts:

“Along with the removal of USS, we simultaneously launched our vision-based occupancy network – currently used in Full Self-Driving (FSD) (Supervised) – to replace the inputs generated by USS. With today’s software, this approach gives Autopilot high-definition spatial positioning, longer range visibility and the ability to identify and differentiate between objects. As with many Tesla features, our occupancy network will continue to improve rapidly over time.”

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CEO Elon Musk has said that sensors were only a crutch and that self-driving would be solved through the use of cameras:

“When your vision works, it works better than the best human because it’s like having eight cameras, it’s like having eyes in the back of your head, beside your head, and has three eyes of different focal distances looking forward. This is — and processing it at a speed that is superhuman. There’s no question in my mind that with a pure vision solution, we can make a car that is dramatically safer than the average person.”

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Tesla launches new Model S and Model X, and the changes are slim

Tesla’s newest versions of its flagship vehicles have arrived with some slim changes.

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Credit: Tesla

Tesla has officially launched the newest versions of its flagship Model S and Model X vehicles, but the changes are pretty slim, which is something we expected when a couple cars were spotted during public testing recently.

The new “refreshed” Model S and Model X were spotted recently by The Kilowatts, and the changes appeared to be a new front camera, a new color, and only a handful of other changes.

Tesla officially announced the launch of the Model S and Model X on Thursday night, and here’s what it listed as the changes to the two vehicles:

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  • Frost Blue paint color
  • Up to 410 miles of range (Model S Long Range – our longest range Tesla yet)
  • Even quieter inside: less wind + road noise & more effective Active Noise Cancellation
  • New wheel designs & improved aerodynamics = more range
  • Front fascia camera for better visibility
  • Dynamic ambient lighting that brings unique animations along the dash & doors upon entry
  • An even smoother ride thanks to new bushings & suspension design
  • Adaptive driving beams
  • New exterior styling for Model S Plaid, optimized for high-speed stability
  • More space for 3rd row occupants & cargo (Model X)

We expected most of these changes, especially the new Frost Blue paint color, as it was spotted by The Kilowatts in its initial coverage of the cars being spotted a few weeks back. Here’s what it looks like officially:

Some of the changes are familiar from the Model Y Refresh, which featured the quieter interior through acoustic-lined glass, a front fascia camera, new bushings, and suspension improvements for a smoother ride.

However, Tesla did refine the Model S Plaid’s exterior for “optimized high-speed stability.” You can see the difference between the two below:

The front-end air diffusers are much deeper, and the front end is more boxy than the previous iteration of the Plaid Model S.

Here are some more images of the Model S that Tesla released in a teaser video:

Tesla sells such a low volume of the Model S and Model X that it was probably less than likely that the company would put endless manpower and effort into completely redesigning it. CEO Elon Musk said a few years ago that the two cars would only stay in production for “sentimental reasons.” 

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While they are very special to the Tesla family, they are not incredibly important to the mission of the company.

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