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Tesla says its cabin camera is not active in its China-built cars

Credit: YouTube/Andy Slye

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Tesla has released a new statement concerning recent developments of security concerns with its China-built cars. Recently, Tesla’s all-electric vehicles underwent a security review from Chinese officials, who were concerned that the cameras on and inside of the vehicle could be used to transmit sensitive government information to the U.S. as relations between the two countries have been complicated.

Chinese Gov’t tells Military, Gov’t personnel not to drive Teslas on State-related property

In the initial article from the Wall Street Journal from mid-March, Chinese government officials raised privacy concerns regarding the eight external and single cabin cameras outfitted on Tesla vehicles. Government employees, workers for State-related contractors, and Military personnel were all told to refrain from navigating Tesla cars on sensitive properties. The cameras on a Tesla are used for several reasons. Still, several Chinese government interests believed that they could be utilized to collect sensitive information that the United States could use against China.

In response to the accusations, Tesla CEO Elon Musk responded by stating that its vehicles are not recording any information that the government could utilize because of legal issues. “There’s a very strong incentive for us to be very confidential with any information. If Tesla used cars to spy in China or anywhere, we will get shut down,” Musk said in an interview shortly after the WSJ article.

Tesla’s Company Response: Cameras aren’t active

Tesla has officially responded to the Chinese government’s concerns in posting on the Customer Support Weibo account it operates in China. The statement indicates that the cabin cameras are not activated outside of the North American market and that it is up to the driver to determine whether the camera needs to be active or stagnant.

The company went into more detail (via AutoHome China):

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“Recently, there has been a discussion on the Internet about ‘Tesla monitors the owner through the camera in the car.’ In order to eliminate unnecessary misunderstandings, the following is specifically stated: 

The vehicles used by Tesla users do not infringe on the privacy of users through the in-vehicle camera. 

All Tesla user vehicles on the Chinese market have not turned on their in-vehicle cameras, nor are they involved in FSD Beta testing.

Tesla’s privacy protection policy complies with national laws and regulations. Like you, Tesla attaches great importance to the protection of user privacy. We are equipped with a network security system with the world’s leading security level to ensure user privacy protection. Thank you again for your attention to Tesla.”

The cabin camera was recently activated to monitor drivers who are a part of the FSD Beta program. The cabin camera is used to monitor whether the driver is paying attention to the road and its surroundings. If the vehicle’s cabin camera notices the driver is not attentive, it will revoke FSD Beta testing capabilities from that driver. It is a safety precaution to ensure the Beta testing sequence of Tesla’s Full Self-Driving systems goes smoothly, as an accident or mistake caused by an inattentive driver could send Tesla’s development of semi-autonomous driving functionalities back several years.

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However, FSD Beta is only available to drivers in the United States at the current time, but it could make its way to Canada and other markets shortly. However, the Chinese market is not being used to test the FSD Beta, and there is no indication of when Tesla will roll out the functionality to other regions. Ultimately, it comes down to traffic and road rules being understood by Tesla’s self-driving software. “Very important to make sure this is done right,” Musk once said when talking about the suspended release of the FSD suite in other countries.

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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Tesla warns consumers of huge, time-sensitive change coming soon

Tesla is urging customers to take delivery of their new EV by September 30 in order to take advantage of the $7,500 tax credit.

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(Credit: Tesla)

Tesla is continuing to warn consumers of a huge, time-sensitive change that is coming soon, as the end of the EV tax credit is less than two months away.

The EV tax credit has offered $7,500 off new EVs and $4,000 off used EVs for certain individuals who qualify due to income. For years, it has been a great incentive for consumers, and it has improved further as car companies were able to apply the credit at the point of sale starting in 2023.

Tesla is ready with a perfect counter to the end of US EV tax credits

However, with the Trump Administration, it always seemed as if the EV tax credit was in jeopardy. Earlier this year, the White House officially announced that it would do away with it completely.

On September 30, the tax credit will be abolished. In order to utilize it, customers will have to take delivery of their vehicle by that date. Orders placed before September 30 without delivery by that day will not be able to utilize the credit.

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Tesla is truly pushing this point incredibly hard: the sooner an order gets in, the more likely you are to take delivery of the car by September 30.

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The end of the EV tax credit is something that has been looming on the minds of electric carmakers, consumers, and investors.

The $7,500 discount for buying a clean energy vehicle truly puts many of the cars in a much more affordable price range. Without it, the least expensive Tesla model will be the Model 3 Rear-Wheel-Drive, which starts at $42,490.

That price comes down to $34,990 with the tax credit, and brings the monthly payment down about $130, depending on how much money is put down.

Despite the change, CEO Elon Musk does not believe it will impact Tesla negatively. In fact, he has been in favor of getting rid of the EV tax credit for several years, believing it will actually work to Tesla’s advantage.

Perhaps the most interesting thing that will come of this is how all EV makers will be impacted by the loss of credit. Musk believes Tesla will come out as the big winner here, especially as it plans to roll out new affordable models sometime this year.

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