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Americans aren’t sure if they’re ready for self-driving cars

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9 years ago

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As Tesla gets ready to unveil its new product on October 17 which many believe will be related to some form of Autopilot hardware update, we ask the question Are Americans really ready for self-driving cars? The answer really depends on who you’re asking. Four recent polls conducted by four different organizations received wildly different results when gauging whether the general population is ready to experience autonomous driving technology.

In April, a University of Michigan poll found less than 16% of respondents were willing to ride in a self-driving car. 46% said they didn’t want any self-driving features on their own cars. Another 39% told the U of M pollsters they only want some but not all autonomous driving features. 90% reported they want the car they are riding in to have a steering wheel and pedals regardless of what level of autonomy it features.

Kelly Blue Book released results from its recent national study which polled 2,200 people between the ages of 12 and 64 to see if they’re ready to embrace advancements in self-driving technology. 80% said humans should always have the ability to take over active control of their cars while 64% reported they feel the need to be in control of their vehicle at all times. Another finding reported by the Philadelphia Inquirer said 60% of poll respondent said they know little to nothing about self-driving cars.

These results caught the attention of the Consumer Technology Association (CTA) and prompted the group to conduct its own poll. When 2,001 people were asked about their opinion of self-driving cars, 70% told CTA they were ready to test drive a self-driving car. Almost as many said they were interested in replacing their current ride with a car that drives itself.

How can such contrary results be explained? Perhaps a more accurate picture of people’s attitudes comes from a survey conducted face to face by the Texas A&M Transportation Institute. It included both drivers and non-drivers over a wide range of ages. 36% said they were enthusiastic about self-driving cars while 18% said they had no intention of ever setting foot in one.

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“My thinking on that is that as people learn more, that will sway them one way or the other,” said Johanna Zmud, a TTI research scientist who co-authored the study. “My personal opinion is that [enthusiasm is] probably going to get larger as people come to understand the benefits of the technology.”

That last statement may help explain why different surveys have such different results. It’s all in what questions are asked and how they are presented. Even experts have difficulty explaining the distinctions between the various levels of autonomy. The odds are that people taking an online survey might have an imperfect understanding of the questions they are being asked.

This may be the most important finding of all. According to the Philadelphia Inquirer, the CTA survey found 82% of respondents liked the idea that self driving cars could reduce injuries and deaths from drunk driving, drug use, or road rage.

One thing everyone can agree on is that awareness of self-driving technology is on the rise and the person most responsible for that is likely Tesla CEO Elon Musk. His single minded pursuit of systems that allow cars to drive themselves has made headlines ever since Autopilot was activated a year ago. Musk says one day self-driving cars will be as common as automatic elevators. That’s the kind of headline that gets people’s attention.

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Tesla creates clever solution to simplify and improve its Service

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

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9 hours ago

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August 7, 2025

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Credit: Tesla

Tesla has created a clever solution to simplify and improve its Service. Tesla performs most of the services that are needed on its vehicles at its company-owned Service Centers.

However, service has been a weak point of the company, as some regions have fewer Service Centers than others. This can cause long wait times for Tesla owners in some parts of the country.

There are also instances where customers do not agree with what Tesla is saying about their vehicle. In fact, one instance that revealed this new change Tesla is making to its Service was precisely that.

One owner posted on X that his vehicle’s battery seal had failed after a recall was issued. Tesla insurance and Tesla Service both did not assist, and it took CEO Elon Musk stepping in to get the issue resolved:

Another owner suggested there should be a more streamlined communications process between the customer and the Service Center, a solution that has been missing.

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

Elon Musk wants Tesla Service to fix two-thirds of cars in the same day

Jegannathan said that Tesla has started to share local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.

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It is available in a handful of locations already, and Jegannathan said that once abuse guardrails are built, this will expand to all locations:

This would be a major improvement in the Service portion of Tesla’s business. There are common disagreements between Service and customers, specifically when Service’s suggestions don’t align with the customer’s beliefs.

When it comes to things like a warranty claim, these issues are not really up for interpretation. Instead, the repairs should be made. If there is a misunderstanding on Service’s side, a simple message from the customer could have resolved the issue. That’s basically what happened here.

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Tesla gets its best analysis from Morgan Stanley as ‘it’s all about to change’

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

Published

10 hours ago

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August 7, 2025

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(Credit: Tesla)

Tesla has gotten perhaps its best analysis from Morgan Stanley in quite some time, as the Wall Street firm claims that “it’s all about to change.”

That phrase could be used for both the company’s status and the world in general.

Analyst Adam Jonas said in a new note on Thursday to investors that Tesla could be one of the major winners in terms of the global transition from what it is now to what it will be.

He describes the global shift that will occur over the next few years:

“Have you interacted with a robot today? Have you even seen a robot today? No? Well, take a mental picture because it’s all about to change. When we meet someone who has never been in a Waymo or a Tesla Cybercab (which is most people), we frequently see a wince and a response such as ‘I’m not sure I’d feel comfortable getting in a car without a driver.’ We imagine going back in time to 1903 and asking people if they’d feel comfortable in an airplane.’”

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The same technological revolutions that have occurred over the past 150 years will continue to occur again and again. We are on the verge of another, Jonas believes, as companies like Tesla are working on artificial intelligence tech, which includes changing the way we look at things like transportation and labor.

Jonas includes an interesting tidbit in his note about how humanoid robots could change wages, and how it could work into the advantage of Tesla, especially as it is developing its own Optimus robot:

“We estimate 1 humanoid robot at $5/hour can do the work of 2 humans at $25/hour, generating an NPV of approximately $200k/humanoid. 1 robot shaped car can potentially drive down cost/mile of a ride share vehicle to <$0.20 mile (1/10th human-driven ride-share).”

Jonas sees Tesla as a key player in how AI will impact things like manufacturing and various automotive industries, and he believes there is long-term potential for AI, robomobility, and even autonomous eVTOL platforms.

Tesla stock: Morgan Stanley says eVTOL is calling Elon Musk for new chapter

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He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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Tesla expands Robotaxi program in Austin to new riders

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

Published

11 hours ago

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August 7, 2025

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Credit: @TerrapinTerpene/X

Tesla is expanding its Robotaxi program in Austin, Texas, as several people have received invitations to participate and take rides.

Tesla first launched the Robotaxi platform on June 22. It invited a handful of people to participate in the first-ever public rides. We were lucky enough to get an invitation, and our permissions have been expanded in the Bay Area pilot program as well.

The group was small and consisted of big names in the Tesla community. It expanded and is continuing to offer these exclusive invitations to notable members of the Tesla community.

There have been fewer than five subsequent invitations after the first group’s were sent in late June:

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

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Tesla’s new Robotaxi geofence shape is an FU by Elon Musk to the competition

“We are being very cautious. We do not want to take any chances, so we are going to go cautiously. But the service areas and the number of vehicles in operation will increase at a hyper-exponential rate,” CEO Elon Musk said during the Q2 Earnings Call.

Eventually, the Robotaxi platform will not require an invite, and it will operate without geofences. Musk believes Tesla can get there within three or six months, and plans to have at least half of the U.S. population with access to a Robotaxi by the end of the year:

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“I think we will probably have autonomous ride-hailing in probably half the population of the U.S. by the end of the year. That’s at least our goal, subject to regulatory approvals. I think we will technically be able to do it. Assuming we have regulatory approvals, it’s probably addressing half the population of the U.S. by the end of the year.”

Tesla plans to have regulatory approval in Nevada, Arizona, and Florida sooner than in other states.

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