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Starlink provides free service for 30 days in areas impacted by Hurricane Helene

(Credit: Starlink)

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Starlink’s capability to provide fast, reliable connectivity to disaster zones was proven once again when the satellite internet system was deployed in states that were ravaged by Hurricane Helene. To further help communities that were affected by the natural disaster, Starlink has announced its Hurricane Helene Relief program, which offers 30 days of free internet connectivity to areas affected by the Category 4 storm.

While the deployment of Starlink kits to hurricane-ravaged areas such as North Carolina has become an unfortunately political topic, Starlink’s contributions to people who were affected by the storm are undeniable. In the aftermath of Hurricane Helene, SpaceX announced on X that about 500 Starlink kits have been deployed by private individuals and organizations to help with recovery efforts. 

Separately, FEMA noted in a press release that it had deployed 40 Starlink kits to help with responder communications in North Carolina, with one terminal being deployed per county EOC to assist with communications and continuity of government. FEMA also noted that an additional 140 Starlink kits were being deployed. As of writing, FEMA noted that it has helped provide 67 total Starlink kits to North Carolina, including three terminals for the Eastern Band of Cherokee Nation and four terminals for critical lifeline locations as determined by the state.” 

Amidst continued efforts to reestablish communication and connectivity in areas affected by Hurricane Helene, a number of private individuals who were donating Starlink kits asked Elon Musk if the satellite internet service could be made free for a period for time in disaster zones. Musk responded to these requests on X, stating that SpaceX was making a system update that would allow Starlink kits in disaster areas to work regardless of payment. 

In a later post on X, Starlink’s official account announced the launch of its Hurricane Helene Relief program, which provides 30 days of free connectivity to terminals operating in areas affected by Hurricane Helene. Starlink provided the following terms and conditions, as well as instructions, to new and current users in disaster zones: 

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Hurricane Helene Relief

Starlink aims to enable anyone impacted by a natural disaster to be able to access internet connectivity.

For those in areas that were impacted by Hurricane Helene, Starlink is available and temporarily offering free service for the first month.

If you are impacted by Hurricane Helene, or are looking to enable rapid assistance for responding to communities impacted by Hurricane Helene, and need to access this 30 day free service option, please follow the steps below:

New customers:

  1. Go to starlink.com/residential
  2. Enter your address, and click order now
  3. Select the “Helene Relief” service plan and check out
    • Note – Only service areas impacted by Helene will display the “Helene Relief” service option. if you do not see the $0 option, your area is not eligible. If you believe this is in error, please let us know by contacting support.

Current customers activating additional kits purchased from a retailer:

  1. Go to starlink.com/activate
  2. Enter your Starlink kit identifier
  3. Enter your address, click search
  4. Select “Residential”
  5. Select the “Helene Relief” service plan and check out
  6. Repeat for each kit, if adding more than one
    • Note – We have temporarily increased the kit limit to 20 kits per residential account. If you need to add more than 20 kits to your account for large account activation assistance for emergency response groups, please contact support requesting Helene assistance.

Current customers:

If you are in need of assistance due to Hurricane Helene as a current customer, please create a support ticket requesting a Helene relief credit. Our teams will evaluate eligibility based on the same impacted areas as above.

Other information to know

  • After 30 days, we will move you to a paid Residential subscription, tied the location you are using it in at that time. We will reevaluate as necessary based on conditions in the area. Starlink will notify you as the 30 day mark approaches to remind you of the change.
  • There may be limitations on the ability to transfer these kits or continue free service outside of the disaster region. More details will be added here as necessary.

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Ford cancels all-electric F-150 Lightning, announces $19.5 billion in charges

“Rather than spending billions more on large EVs that now have no path to profitability, we are allocating that money into higher returning areas, more trucks and van hybrids, extended range electric vehicles, affordable EVs, and entirely new opportunities like energy storage.”

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Credit: Ford Motor Co.

Ford is canceling the all-electric F-150 Lightning and also announced it would take a $19.5 billion charge as it aims to quickly restructure its strategy regarding electrification efforts, a massive blow for the Detroit-based company that was once one of the most gung-ho on transitioning to EVs.

The announcement comes as the writing on the wall seemed to get bolder and more identifiable. Ford was bleeding money in EVs and, although it had a lot of success with the all-electric Lightning, it is aiming to push its efforts elsewhere.

It will also restructure its entire strategy on EVs, and the Lightning is not the only vehicle getting the boot. The T3 pickup, a long-awaited vehicle that was developed in part of a skunkworks program, is also no longer in the company’s plans.

Instead of continuing on with its large EVs, it will now shift its focus to hybrids and “extended-range EVs,” which will have an onboard gasoline engine to increase traveling distance, according to the Wall Street Journal.

“Ford no longer plans to produce select larger electric vehicles where the business case has eroded due to lower-than-expected demand, high costs, and regulatory changes,” the company said in a statement.

While unfortunate, especially because the Lightning was a fantastic electric truck, Ford is ultimately a business, and a business needs to make money.

Ford has lost $13 billion on its EV business since 2023, and company executives are more than aware that they gave it plenty of time to flourish.

Andrew Frick, President of Ford, said:

“Rather than spending billions more on large EVs that now have no path to profitability, we are allocating that money into higher returning areas, more trucks and van hybrids, extended range electric vehicles, affordable EVs, and entirely new opportunities like energy storage.”

CEO Jim Farley also commented on the decision:

“Instead of plowing billions into the future knowing these large EVs will never make money, we are pivoting.”

Farley also said that the company now knows enough about the U.S. market “where we have a lot more certainty in this second inning.”

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SpaceX shades airline for seeking contract with Amazon’s Starlink rival

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Credit: Richard Angle

SpaceX employees, including its CEO Elon Musk, shaded American Airlines on social media this past weekend due to the company’s reported talks with Amazon’s Starlink rival, Leo.

Starlink has been adopted by several airlines, including United Airlines, Qatar Airways, Hawaiian Airlines, WestJet, Air France, airBaltic, and others. It has gained notoriety as an extremely solid, dependable, and reliable option for airline travel, as traditional options frequently cause users to lose connection to the internet.

Many airlines have made the switch, while others continue to mull the options available to them. American Airlines is one of them.

A report from Bloomberg indicates the airline is thinking of going with a Starlink rival owned by Amazon, called Leo. It was previously referred to as Project Kuiper.

American CEO Robert Isom said (via Bloomberg):

“While there’s Starlink, there are other low-Earth-orbit satellite opportunities that we can look at. We’re making sure that American is going to have what our customers need.”

Isom also said American has been in touch with Amazon about installing Leo on its aircraft, but he would not reveal the status of any discussions with the company.

The report caught the attention of Michael Nicolls, the Vice President of Starlink Engineering at SpaceX, who said:

“Only fly on airlines with good connectivity… and only one source of good connectivity at the moment…”

CEO Elon Musk replied to Nicolls by stating that American Airlines risks losing “a lot of customers if their connectivity solution fails.”

There are over 8,000 Starlink satellites in orbit currently, offering internet coverage in over 150 countries and territories globally. SpaceX expands its array of satellites nearly every week with launches from California and Florida, aiming to offer internet access to everyone across the globe.

SpaceX successfully launches 100th Starlink mission of 2025

Currently, the company is focusing on expanding into new markets, such as Africa and Asia.

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Tesla Model Y Standard stuns in new range test, besting its Premium siblings

Tesla’s newer vehicles have continued to meet or exceed their EPA estimates. This is a drastic change, as every 2018-2023 model year Tesla that Edmunds assessed did not meet its range estimates.

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Credit: Tesla

The Tesla Model Y Standard stunned in a new range test performed by automotive media outlet Edmunds, besting all of its Premium siblings that are more expensive and more luxurious in terms of features.

Testing showed the Model Y Standard exceeded its EPA-estimated range rating of 321 miles, as Edmunds said it is the “longest-range Model Y that we’ve ever put on our loop.” In the past, some vehicles have come up short in comparison with EPA ranges; for example, the Model Y’s previous generation vehicle had an EPA-estimated range of 330 miles, but only drove 310.

Additionally, the Launch Series Model Y, the first configuration to be built in the “Juniper” program, landed perfectly on the EPA’s range estimates at 327 miles.

It was also more efficient than Premium offerings, as it utilized just 22.8 kWh to go 100 miles. The Launch Series used 26.8 kWh to travel the same distance.

It is tested using Edmunds’ traditional EV range testing procedure, which follows a strict route of 60 percent city and 40 percent highway driving. The average speed throughout the trip is 40 MPH, and the car is required to stay within 5 MPH of all posted speed limits.

Each car is also put in its most efficient drive setting, and the climate is kept on auto at 72 degrees.

“All of this most accurately represents the real-world driving that owners do day to day,” the publication says.

With this procedure, testing is as consistent as it can get. Of course, there are other factors, like temperature and traffic density. However, one thing is important to note: Tesla’s newer vehicles have continued to meet or exceed their EPA estimates. This is a drastic change, as every 2018-2023 model year Tesla that Edmunds assessed did not meet its range estimates.

Tesla Model Y Standard vs. Tesla Model Y Premium

Tesla’s two Model Y levels both offer a great option for whichever fits your budget. However, when you sit in both cars, you will notice distinct differences between them.

The Premium definitely has a more luxurious feel, while the Standard is stripped of many of the more premium features, like Vegan Leather Interior, acoustic-lined glass, and a better sound system.

You can read our full review of the Model Y Standard below:

Tesla Model Y Standard Full Review: Is it worth the lower price?

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