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Starlink provides free service for 30 days in areas impacted by Hurricane Helene

(Credit: Starlink)

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Starlink’s capability to provide fast, reliable connectivity to disaster zones was proven once again when the satellite internet system was deployed in states that were ravaged by Hurricane Helene. To further help communities that were affected by the natural disaster, Starlink has announced its Hurricane Helene Relief program, which offers 30 days of free internet connectivity to areas affected by the Category 4 storm.

While the deployment of Starlink kits to hurricane-ravaged areas such as North Carolina has become an unfortunately political topic, Starlink’s contributions to people who were affected by the storm are undeniable. In the aftermath of Hurricane Helene, SpaceX announced on X that about 500 Starlink kits have been deployed by private individuals and organizations to help with recovery efforts. 

Separately, FEMA noted in a press release that it had deployed 40 Starlink kits to help with responder communications in North Carolina, with one terminal being deployed per county EOC to assist with communications and continuity of government. FEMA also noted that an additional 140 Starlink kits were being deployed. As of writing, FEMA noted that it has helped provide 67 total Starlink kits to North Carolina, including three terminals for the Eastern Band of Cherokee Nation and four terminals for critical lifeline locations as determined by the state.” 

Amidst continued efforts to reestablish communication and connectivity in areas affected by Hurricane Helene, a number of private individuals who were donating Starlink kits asked Elon Musk if the satellite internet service could be made free for a period for time in disaster zones. Musk responded to these requests on X, stating that SpaceX was making a system update that would allow Starlink kits in disaster areas to work regardless of payment. 

In a later post on X, Starlink’s official account announced the launch of its Hurricane Helene Relief program, which provides 30 days of free connectivity to terminals operating in areas affected by Hurricane Helene. Starlink provided the following terms and conditions, as well as instructions, to new and current users in disaster zones: 

Hurricane Helene Relief

Starlink aims to enable anyone impacted by a natural disaster to be able to access internet connectivity.

For those in areas that were impacted by Hurricane Helene, Starlink is available and temporarily offering free service for the first month.

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If you are impacted by Hurricane Helene, or are looking to enable rapid assistance for responding to communities impacted by Hurricane Helene, and need to access this 30 day free service option, please follow the steps below:

New customers:

  1. Go to starlink.com/residential
  2. Enter your address, and click order now
  3. Select the “Helene Relief” service plan and check out
    • Note – Only service areas impacted by Helene will display the “Helene Relief” service option. if you do not see the $0 option, your area is not eligible. If you believe this is in error, please let us know by contacting support.

Current customers activating additional kits purchased from a retailer:

  1. Go to starlink.com/activate
  2. Enter your Starlink kit identifier
  3. Enter your address, click search
  4. Select “Residential”
  5. Select the “Helene Relief” service plan and check out
  6. Repeat for each kit, if adding more than one
    • Note – We have temporarily increased the kit limit to 20 kits per residential account. If you need to add more than 20 kits to your account for large account activation assistance for emergency response groups, please contact support requesting Helene assistance.

Current customers:

If you are in need of assistance due to Hurricane Helene as a current customer, please create a support ticket requesting a Helene relief credit. Our teams will evaluate eligibility based on the same impacted areas as above.

Other information to know

  • After 30 days, we will move you to a paid Residential subscription, tied the location you are using it in at that time. We will reevaluate as necessary based on conditions in the area. Starlink will notify you as the 30 day mark approaches to remind you of the change.
  • There may be limitations on the ability to transfer these kits or continue free service outside of the disaster region. More details will be added here as necessary.

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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SpaceX achieves incredible milestone with Starlink program

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Credit: SpaceX

SpaceX has achieved an incredible milestone by launching its 11,000th Starlink satellite into orbit.

This accomplishment occurred during the Starlink Group 17-50 mission, which lifted off on August 19 at 04:01 UTC from Space Launch Complex 4 East at Vandenberg Space Force Base in California.

A Falcon 9 rocket carried 24 Starlink V2 Mini satellites on this flight, successfully deploying them into low Earth orbit approximately one hour after liftoff. The first stage booster, identified as B1097 on its twelfth flight, landed successfully on the droneship Of Course I Still Love You in the Pacific Ocean.

According to tracking data compiled around that date, this deployment brought the total number of Starlink satellites in orbit to just over 11,000.

The Starlink program began with test satellites known as Tintin A and B, launched on February 22, 2018. The first operational batch of 60 Starlink satellites followed on May 24, 2019, when a Falcon 9 rocket lifted off from Cape Canaveral. Those initial satellites marked the start of a rapid expansion that has continued for more than seven years.

SpaceX has conducted hundreds of dedicated Starlink missions since then, routinely launching batches of 20 to 30 satellites at a time using reusable Falcon 9 rockets. By mid-2026, the company had already surpassed 12,000 total satellites launched across all versions, with continuous replacements for units that deorbit as designed to manage space debris.

Looking ahead, SpaceX continues to expand the Starlink constellation to enhance global broadband coverage, capacity, and speed. The network already serves millions of users across more than 160 countries and supports applications ranging from residential internet to maritime, aviation, and emergency services.

Future plans center on next-generation hardware, including larger V3 satellites capable of delivering substantially higher throughput, which require the increased payload capacity of the Starship vehicle currently under development and testing.

In July, SpaceX submitted an application to the Federal Communications Commission seeking authority for a Gen3 constellation of up to 100,000 satellites. These spacecraft would operate in very low Earth orbit shells at altitudes near 325 kilometers and 475 kilometers. The filing requests use of existing Ku, Ka, V, and E band spectrum along with new greenfield W and D band frequencies between 92 and 275 GHz.

SpaceX states that the expanded system aims to deliver multi-gigabit symmetrical broadband to consumers, enterprises, governments, and billions of AI-powered devices worldwide while handling a majority of global internet traffic. Approval and subsequent deployment would depend on regulatory review and the operational readiness of Starship for high-volume launches.

This ambitious scale reflects SpaceX’s ongoing commitment to providing ubiquitous high-speed connectivity from space.

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Tesla is opening Cybercab rides to a select few

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Credit: Tesla

Tesla has opened a new sweepstakes to allow the public to be among the first to take an initial ride in a Cybercab. This all-electric, steering-wheel-less, pedal-less vehicle is the centerpiece of the company’s autonomous ride-hailing platform, Robotaxi.

There are two ways Tesla fans can get to Austin to take part in the first public rides of the Cybercab: by riding on the Robotaxi platform by August 23, or by mailing a very specific entry to their Headquarters at Gigafactory Texas.

Tesla announced the latter portion of the sweepstakes last night:

Tesla will give one entry into the sweepstakes if you mail a 3″ by 5″ piece of paper with your full name, mailing address, telephone number, email address, and date of birth to their address:

Tesla, Robotaxi Sweeps Event

1 Tesla Road,

Austin, TX 78725

There is a limit of one entry per stamped envelope. You can send as many as you’d like, but they must be in separate envelopes.

The company’s unique strategy to give people the opportunity to ride in a Cybercab before pretty much anyone else outside of the company is a hilarious but spot-on representation of how Tesla operates. In classic fashion, they had the perfect response to the event:

Cybercab will launch later this month, it appears, especially as it plans to announce the winners of the sweepstakes on August 25. The car has already been operating internally, as employees have been able to utilize the Cybercab for rides in some capacity, something it announced earlier this month.

Tesla weirdly confirms Cybercab employee rides, a huge milestone

Moving forward, the big goal is to get Cybercab out on the roads and integrated into the public Robotaxi fleet, one that will pick up real-world ride-hailers and give them a ride from Point A to Point B.

No matter which way you cut it, it appears Tesla is close to putting a vehicle with no steering wheel and no pedals on the road to help people travel autonomously.

You can ride along with us in our first Cybercab ride from the We, Robot event in October 2024. The video is embedded below:

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Tesla reveals plans for Robotaxi charging hub in Austin

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Credit: Grok Imagine

Tesla has revealed plans through permit submissions for a massive Robotaxi charging hub in Austin, Texas.

Tesla plans to build the Supercharger hub in multiple phases, with the second phase potentially introducing wireless induction charging, something the company has been developing for the Robotaxi fleet.

Initially, 48 Tesla Robotaxi-geared Superchargers will be built on a lot just across from the St. Elmo, Texas, Service Center. There are about 80 additional spots that will not be impacted by phase 1 of the construction process.

Filings show that the second phase of the project will turn those 80 additional spots into wireless charging for Robotaxi, but it might be an error. The Key Notes state that item 3 is listed as “V4 Charging Cabinet to Support 80 Wireless Chargers in Phase 2. However, the drawings point to V3 Cabinets that are already tied to Superchargers:

There are roughly 128 total spots in the lot, but it is unclear if they will all be used for charging based on what appears to be some sort of typo in the blueprint.

This is among the first Robotaxi charging hubs Tesla has started to develop, as it currently has four others planned throughout various areas: one in Phoenix, one in San Antonio, another in Irving, which will serve the Dallas-Fort Worth area, and another in Las Vegas.

These projects are necessary as Tesla expands its Robotaxi program. Now that preparations have started for the public launch of Cybercab, Robotaxi will likely be expanding aggressively, especially over the next two to three years.

Last night, The Information reported that Tesla was planning to launch Cybercab as soon as the end of August. Hours later, Tesla then announced it was launching a competition for fans to potentially ride in Cybercab during its first public rides.

Tesla Cybercab launch preparations have begun

Tesla’s plan to expand its charging infrastructure in the regions where Robotaxi will initially operate is great preparation for the expanding service. There is still a lot to do, including launching the Cybercab on time.

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