Tesla is shipping Software Update 2023.12 to select employees today with a variety of new interface improvements and features that are aimed toward customization and ease of access.
Tesla has been making a recent effort to vastly improve both its vehicles and App with new features. In-vehicle updates have included a new version of the Owner’s Manual, a revision to the cabin heat system that improves its functionality, and navigation fixes.
For the app, Tesla improved Supercharger visits by including wait times and rates. Additionally, a small fix in the navigation feature of the App was also included.
Now, a variety of new interface-related features are being shipped as part of 2023.12, which was discovered by TeslaScope.
Text Size
“Choose Standard or Large text size for the touchscreen.
Go to Controls > Display > Text Size.”
Controls Search
“Use the ‘Search’ function for quicker access to controls and settings. Go to Controls > Search and enter a search term. Make changes directly from the result or tap the link to jump to that panel in Controls.”
Points of Interest
“See photos and reviews when you select a point of interest or Supercharger location.”
Phone Call Controls
“Control your phone calls from the steering wheel.
Use the left scroll button to answer or decline incoming calls. While you’re on a call, use it to mute/unmute yourself or hang up.”
Exclusive: A new unreleased @Tesla software update (2023.12) is now going out to employee vehicles, including a trove of interface-oriented improvements.
– Text Size Adjustments
– Controls Search
– Points of Interest
– Phone Call Controls
– and more (included in the next tweets) pic.twitter.com/yOWtXxGG5d— Teslascope (@teslascope) April 10, 2023
Scroll Wheel Customization
“Do more with the left scroll wheel button on the steering wheel.
You can adjust settings like brightness and Acceleration Mode, or perform actions like toggling the Camera App, opening the glovebox, and saving Dashcam footage.
Long press the left scroll button to bring up a list of functions and scroll through the list.
To choose which function comes up by default, go to Controls > Display > Scroll Wheel Function.”
Gear Chimes
“A chime now sounds when you shift gears. To toggle gear chimes, go to Controls > Safety > Gear Chimes.”
Passenger Seat Controls
“Adjust the passenger seat from the rear touchscreen to make it easier to enter or exit the rear seat.
To access the passenger seat controls, tap the seat icon on the rear touchscreen. Hold one of the arrows to move the passenger seat forward or backward. The controls are available only when the vehicle is not moving.
To access the same controls from the front touchscreen, tap the App Launcher and go to the rear screen remote control app.”
Get to Know Your Tesla
“Learn basics like creating Driver Profiles, using Phone Key and regenerative braking from the ‘Get to Know Your Tesla’ educational experience within the new ‘Manual’ app. Each topic includes a visual and, if applicable, a link to the relevant feature. The ‘Manual’ app also provides easy access to resources for learning much more about your Tesla, such as the on-screen Owner’s Manual and online tutorial videos.
Go to App Launcher > Manual.”
– Scroll Wheel Customization
– Gear Chimes
– Passenger Seat Controls
– Get To Know Your @Tesla (seen in a few recent builds, but soft launched) pic.twitter.com/owMfrPjAip— Teslascope (@teslascope) April 10, 2023
Zoom Meetings
Zoom Meetings are an already-launched feature in several markets, but it is now available in additional regions. There have also been improvements in performance and changes have been applied in the background.
Voice Recognition Language
“British English is now available as a voice recognition language.
To update your voice recognition language, go to Controls > Display > Voice Recognition Language and choose an option from the list.”
Factory Reset Bug Fix
This update also includes fixes to the factory reset bug that caused some vehicles to lose all data. It was partially resolved in 2023.6, but new fixes have been included in this update, TeslaScope said.
– Zoom Meetings (now available in additional regions, and minor improvements/performance changes have been applied in the background).
– Speech Recognition Language
British English is now available as a voice recognition language. pic.twitter.com/wCoHlRaFNq— Teslascope (@teslascope) April 10, 2023
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News
Tesla creates clever solution to simplify and improve its Service
Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.
Tesla has created a clever solution to simplify and improve its Service. Tesla performs most of the services that are needed on its vehicles at its company-owned Service Centers.
However, service has been a weak point of the company, as some regions have fewer Service Centers than others. This can cause long wait times for Tesla owners in some parts of the country.
There are also instances where customers do not agree with what Tesla is saying about their vehicle. In fact, one instance that revealed this new change Tesla is making to its Service was precisely that.
One owner posted on X that his vehicle’s battery seal had failed after a recall was issued. Tesla insurance and Tesla Service both did not assist, and it took CEO Elon Musk stepping in to get the issue resolved:
Will investigate
— Elon Musk (@elonmusk) August 7, 2025
Another owner suggested there should be a more streamlined communications process between the customer and the Service Center, a solution that has been missing.
Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.
Elon Musk wants Tesla Service to fix two-thirds of cars in the same day
Jegannathan said that Tesla has started to share local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.
It is available in a handful of locations already, and Jegannathan said that once abuse guardrails are built, this will expand to all locations:
In few service locations, started to share local and regional leader contact information via service in-take in mobile in-app messages so customers can reach out via phone when they disagree with initial diagnostic/warranty/changes in estimates. (Once we build guardrails from…
— Raj Jegannathan (@r_jegaa) August 7, 2025
This would be a major improvement in the Service portion of Tesla’s business. There are common disagreements between Service and customers, specifically when Service’s suggestions don’t align with the customer’s beliefs.
When it comes to things like a warranty claim, these issues are not really up for interpretation. Instead, the repairs should be made. If there is a misunderstanding on Service’s side, a simple message from the customer could have resolved the issue. That’s basically what happened here.
Investor's Corner
Tesla gets its best analysis from Morgan Stanley as ‘it’s all about to change’
He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.
Tesla has gotten perhaps its best analysis from Morgan Stanley in quite some time, as the Wall Street firm claims that “it’s all about to change.”
That phrase could be used for both the company’s status and the world in general.
Analyst Adam Jonas said in a new note on Thursday to investors that Tesla could be one of the major winners in terms of the global transition from what it is now to what it will be.
He describes the global shift that will occur over the next few years:
“Have you interacted with a robot today? Have you even seen a robot today? No? Well, take a mental picture because it’s all about to change. When we meet someone who has never been in a Waymo or a Tesla Cybercab (which is most people), we frequently see a wince and a response such as ‘I’m not sure I’d feel comfortable getting in a car without a driver.’ We imagine going back in time to 1903 and asking people if they’d feel comfortable in an airplane.’”
The same technological revolutions that have occurred over the past 150 years will continue to occur again and again. We are on the verge of another, Jonas believes, as companies like Tesla are working on artificial intelligence tech, which includes changing the way we look at things like transportation and labor.
Jonas includes an interesting tidbit in his note about how humanoid robots could change wages, and how it could work into the advantage of Tesla, especially as it is developing its own Optimus robot:
“We estimate 1 humanoid robot at $5/hour can do the work of 2 humans at $25/hour, generating an NPV of approximately $200k/humanoid. 1 robot shaped car can potentially drive down cost/mile of a ride share vehicle to <$0.20 mile (1/10th human-driven ride-share).”
Jonas sees Tesla as a key player in how AI will impact things like manufacturing and various automotive industries, and he believes there is long-term potential for AI, robomobility, and even autonomous eVTOL platforms.
Tesla stock: Morgan Stanley says eVTOL is calling Elon Musk for new chapter
He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.
Elon Musk
Tesla expands Robotaxi program in Austin to new riders
Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.
Tesla is expanding its Robotaxi program in Austin, Texas, as several people have received invitations to participate and take rides.
Tesla first launched the Robotaxi platform on June 22. It invited a handful of people to participate in the first-ever public rides. We were lucky enough to get an invitation, and our permissions have been expanded in the Bay Area pilot program as well.
The group was small and consisted of big names in the Tesla community. It expanded and is continuing to offer these exclusive invitations to notable members of the Tesla community.
There have been fewer than five subsequent invitations after the first group’s were sent in late June:
I’m so stoked!! LFG 🙌🏽🙌🏽 @Tesla @Tesla_AI @robotaxi @elonmusk pic.twitter.com/F4chRhMjc9
— Arash (@MinimalDuck) August 7, 2025
I finally got it, guys!! 💯🙌 @robotaxi early access invite 🤠
Wait, does it mean I have to be 65 or wait another 65 years? 😎 pic.twitter.com/yAVPHXISY6
— JeebsTX 🇺🇸 (@JeebsTX) August 7, 2025
Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.
Tesla’s new Robotaxi geofence shape is an FU by Elon Musk to the competition
“We are being very cautious. We do not want to take any chances, so we are going to go cautiously. But the service areas and the number of vehicles in operation will increase at a hyper-exponential rate,” CEO Elon Musk said during the Q2 Earnings Call.
Eventually, the Robotaxi platform will not require an invite, and it will operate without geofences. Musk believes Tesla can get there within three or six months, and plans to have at least half of the U.S. population with access to a Robotaxi by the end of the year:
🚨Tesla plans to offer driverless Robotaxi rides to half the U.S. population by the end of the year, Musk says https://t.co/xEDoTF6fIt
— TESLARATI (@Teslarati) July 23, 2025
“I think we will probably have autonomous ride-hailing in probably half the population of the U.S. by the end of the year. That’s at least our goal, subject to regulatory approvals. I think we will technically be able to do it. Assuming we have regulatory approvals, it’s probably addressing half the population of the U.S. by the end of the year.”
Tesla plans to have regulatory approval in Nevada, Arizona, and Florida sooner than in other states.
Tesla creates clever solution to simplify and improve its Service
Tesla gets its best analysis from Morgan Stanley as ‘it’s all about to change’
Tesla expands Robotaxi program in Austin to new riders
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