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Tesla’s cabin camera use panned by Consumer Reports over privacy concerns

Credit: YouTube/Andy Slye

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4 years ago

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In a report on Tuesday, US magazine Consumer Reports posted a critique of Tesla’s use of in-car cameras to develop and improve its Full Self-Driving suite. The publication noted that such practices from the EV maker raise privacy concerns.

Elon Musk confirmed in a recent tweet that Tesla is utilizing in-car footage from vehicles that are part of the ongoing FSD Beta to determine if drivers were paying enough attention to the road. Because of this, the CEO noted that some users’ access to the FSD Beta had been revoked. When prodded further, Musk confirmed that Tesla utilized the in-vehicle camera to determine if FSD beta users were paying sufficient attention when operating their vehicle.

This was a key point of critique for Consumer Reports, which noted that Tesla’s use of its vehicles’ cabin camera raises privacy concerns. Jake Fisher, the magazine’s auto test center’s senior director, shared his thoughts on the matter. “If Tesla has the ability to determine if the driver isn’t paying attention, it needs to warn the driver in the moment, like other automakers already do,” he said.

The Tesla Model 3 and the Model Y are both equipped with cabin cameras, which the EV maker intends to utilize for its upcoming Robotaxi network. The Model S and Model X refresh, which are expected to start deliveries soon, are also fitted with in-car cameras.

The cabin camera, at least for the Model 3 and Model Y today, is deactivated by default. However, drivers have the option to enable the in-car camera as a way to help Tesla develop future safety features and enhancements. Tesla has noted that it will capture and share a video clip from the cabin camera if the vehicle crashes or if the automatic emergency braking system is engaged.

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Tesla Model 3 gets penalized in Europe despite top scores in vehicle assistance and safety

While Consumer Reports’ concerns are notable, Tesla seems poised to use its vehicles’ cabin camera as a way to determine driver engagement in the future. Back in October, references to driver monitoring systems in Tesla’s software were observed by noted EV hacker @greentheonly. The hacker indicated that Tesla’s in-car camera could be used to detect if drivers’ eyes were closed, or if they were looking away from the road. This contrasts with the strategy employed by automakers such as General Motors, whose Super Cruise uses infrared technology to identify a driver’s eye movements or head position.

In a statement to Consumer Reports, John Davisson, senior counsel at the Electronic Privacy Information Center (EPIC), noted that closed-loop systems like those used by GM for Super Cruise do not present the same privacy risks as those presented by Tesla’s cabin camera. “I think there’s reason to distrust that this is the whole intended purpose of the system on Tesla’s part. It may later be repurposed for a system that is designed to track the behaviors of the driver, potentially for other business purposes,” he said.

Do you have anything to share with the Teslarati Team? We’d love to hear from you, email us at tips@teslarati.com or reach out to me at maria@teslarati.com

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Maria--aka "M"-- is an experienced writer and book editor. She's written about several topics including health, tech, and politics. As a book editor, she's worked with authors who write Sci-Fi, Romance, and Dark Fantasy. M loves hearing from TESLARATI readers. If you have any tips or article ideas, contact her at maria@teslarati.com or via X, @Writer_01001101.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

Published

8 hours ago

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August 11, 2025

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

Published

9 hours ago

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August 11, 2025

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

Published

11 hours ago

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August 11, 2025

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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