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Tesla’s Elon Musk gives free power liftgate upgrade for wheelchair-bound Model 3 customer

(Photo: Andres GE)

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There are times when small gestures could mean the difference between a company that cares and a company that simply treats its customers as numbers on a balance sheet. Just recently, Tesla proved that it is an example of the former, with CEO Elon Musk notifying a wheelchair bound Model 3 customer that the electric car maker will be installing a power liftgate on his all electric sedan — and the upgrade will be on the house. 

The story of the Model 3 customer, which was related through a letter, was shared by the Tesla China Twitter account. Writing to the company, the customer noted that the Model 3 had been his dream car since April 2016, when he placed a reservation for the all electric sedan. Unfortunately, tragedy struck in 2018 when he met an accident, resulting in a spinal injury. 

After the accident, the Model 3 customer lost his ability to use his legs. Confined to a wheelchair and with his dream car seemingly out of his grasp, the EV enthusiast opted to cancel his Model 3 order. His dream to own a Tesla Model 3 seemed dashed until he returned to work and learned that his wheelchair did not fully deter him from doing his job properly. 

His experience at work led him to dream of regaining his ability to drive. He firmly set a goal to apply for a C5 license in China, which is used by individuals with special needs. The Model 3 owner successfully received his C5 license in 2019, and when it was time to look for a vehicle, he immediately gravitated towards Tesla’s midsize sedan. 

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Unfortunately, the imported Model 3 was out of his price range then. The Tesla fan decided to get BYD Qin ProDM instead, since it was affordable and it also had a feature like Smart Summon. In the long run, though, BYD’s Smart Summon-like feature could not handle certain slopes, which proved inconvenient. And thus, the idea of revisiting the Model 3 was in order. 

Fortunately, Gigafactory Shanghai had started producing the MIC Model 3 at the time, and it was available for a reasonable price. The Tesla enthusiast did not hesitate this time around. He pulled the trigger on a Long Range RWD variant of the locally made sedan. His vehicle will have basic Autopilot, which should help make driving easier. However, he opted to not order the Full Self Driving suite, at least for now, or at least until a good payment scheme is available. 

With his order now on the way, the Model 3 customer asked the electric car maker if it could make features like Smart Summon standard in its vehicles in the future. Such features, after all, may seem like party tricks to the layman, but they are life changing for individuals with mobility issues. The Tesla enthusiast also asked if Tesla could install a power liftgate for the frunk and trunk of the Model 3, since closing the frunk and trunk are very difficult for wheelchair bound individuals. 

Interestingly enough, Elon Musk responded to the Model 3 customer’s request, stating that Tesla would be adding a power liftgate at no additional cost. It’s a relatively small gesture, but it shows a degree of empathy that’s quite rare among carmakers today. The upgrade will cost Tesla a bit more to produce the vehicle, after all, but it would mean a big difference for the Model 3 customer. 

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Elon Musk is no stranger to goodwill gestures to Tesla customers. Back in 2017, for example, Musk offered to fix the damages on a Model S for free after its owner used the vehicle to save a fellow driver on the road. During the incident, the Model S owner noticed that another driver was slumped over the steering wheel. Responding quickly, the Tesla owner used his Model S to stop the other vehicle. Once the two cars were stopped, the Tesla driver proceeded to administer first aid. The CEO lauded the actions of the driver, later stating that Tesla will be providing all repair costs free of charge

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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I figured out how to charge my Tesla at my rented townhouse – Here’s how

I hope that this article is able to help the prospective EV buyer or the current Tesla owner who is living in a rental and does not have a straightforward solution to home charging. My situation will be presented in this article, and I will tell you why I went with the solution I went with, and alternatives, because there is more than one way to do this.

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When I bought my Tesla Model Y Premium All-Wheel-Drive last year, I knew I would have to try to figure out a way not become totally reliant on Superchargers. After about six months of ownership, it came time to resolve that problem once and for good, and being a tenant in a rented townhouse community definitely added to my challenge.

Before I even bought my Tesla, I emailed my leasing office to see if the community had any plans to bring EV charging to the neighborhood. I had made myself available to them as I am familiar with a lot of the solutions out there and how much of an advantage this could be for the community, and attracting new tenants. After months of trying, I bought my Tesla in August anyway, and figured I’d be able to find an answer — whether positive or negative — and go from there.

I hope that this article is able to help the prospective EV buyer or the current Tesla owner who is living in a rental and does not have a straightforward solution to home charging. My situation will be presented in this article, and I will tell you why I went with the solution I went with, and alternatives, because there is more than one way to do this.

My Challenge with Home Charging

In a rental community, apartment complex, or even townhouse row, parking spots are a little complicated. I have assigned parking at my house, and unfortunately, my parking spot is not right in front of my front door. Instead, it is staggered, so my car is parked in front of my neighbor’s front door.

Initially, I had spoken to my neighbor whose spot is right in front of my front door and had gotten permission to park in their spot during the day while it is vacant. However, I was not going to be able to upgrade my outlet from a 110v-120v to the typical and suggested 220v-240v alternative.

I knew that this would mean I would need to be in my permanent spot because charging sufficiently, especially in preparation for trips or errands, would require overnight charging.

The Tesla Mobile Connector is 20 feet long, which is sufficient for most applications. Mine, however, required about 30 feet, maybe even a little more, to charge.

My Options

I had a few options: Use the Mobile Connector and park in my neighbor’s spot and charge when I could, buy an 8 or 10-gauge extension cord that could handle moving power from the Mobile Connector to my car, or buy an NACS to NACS extension cord.

I didn’t really want to do the first option, considering I knew that spot would only be available when my neighbor was not there. It didn’t seem like a viable option, and I figured it would be better to figure out something from my personal, permanent parking spot anyway.

The 10-gauge extension cord option was what I first considered: it was less expensive than buying an NACS extension, it was more readily available, and it was the first thing my friends who are electricians recommended.

However, running this option would have put the Mobile Connector in the grass or on the ground, and I was not interested in doing that. Running the risk of having that $300 connector that came with the car in the grass and exposing it to dew, dogs, and various other things just did not seem like the best idea.

I looked around for some NACS to NACS connectors, and there are a lot of options. Given that this was something that was going to plug into a $50,000 car, I chose to spend the additional money on one that was not from Amazon, and I went with this one from A2Z, which was recommended by other owners, and their reputation seemed more than positive. I was leaning toward this option anyway because it would keep the Mobile Connector off the ground, and it gave me an additional 16 feet of length to work with.

This was the solution.

Putting It Into Action

It was a relatively simple process: Plug the Mobile Connector into my house, plug the NACS to NACS extension into the Mobile Connector, plug the NACS extension into the car. It all worked immediately, but there are some things you should know if you are also planning to do this.

The first is that you should be very aware that these cables are going to be a target of thieves. I don’t have too much of an issue with this in my area, but if you’re in a place where copper wiring is heavily sought after, be sure to keep these in a place where they won’t be stolen. I put mine away when they’re not charging, and at night, they’re visible from my Ring camera, so I’m not overly concerned. Definitely be aware of it, though.

Additionally, if you’re going to run it across the sidewalk like I am, you’re going to want to pick up some sort of cable cover from a local hardware store. I picked up this one from Amazon because it was a little more heavy-duty, and it was big enough to cover the thicker gauge of the NACS to NACS extension:

I’ve considered picking up a second one for the visible cable, but I am undecided.

So far, I’ve been able to add some range to my car three times using this strategy, and while it is very slow, it is definitely worth it. It’s better than it sitting there stagnant.

Speed of Charging

Tesla says the Mobile Connector will provide you with between 3 and 5 miles of range per hour when plugged into a typical wall outlet. That is about what I’ve gotten with it. From 30 percent to 80 percent, be aware that it will take well over 24 hours to charge your car.

I plan to cover some additional details on this as time goes on, including any troubleshooting I might have to do, how much my electric bill goes up, and whether or not I run into any issues with my neighbors or my leasing office.

If you’re looking for some help on an at-home charging solution or have any questions about my setup, please email me at joey@teslarati.com.

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Starlink V2 to bring satellite-to-phone service to Deutsche Telekom in Europe

Starlink stated that the system is designed to deliver 5G speeds directly to compatible smartphones in remote areas.

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Credit: Deutsche Telekom/X

Starlink is partnering with Deutsche Telekom to roll out satellite-to-mobile connectivity across Europe, extending coverage to more than 140 million subscribers across 10 countries.

The service, planned for launch in 2028 in several Telekom markets, including Germany, will use Starlink’s next-generation V2 satellites and Mobile Satellite Service (MSS) spectrum to enable direct-to-device connectivity.

In a post on X, the official Starlink account stated that the agreement will be the first in Europe to deploy its V2 next-generation satellite-to-mobile technology using new MSS spectrum. The company added that the system is designed to deliver 5G speeds directly to compatible smartphones in remote areas.

Abdu Mudesir, Board Member for Product and Technology at Deutsche Telekom, shared his excitement for the partnership in a press release. “We provide our customers with the best mobile network. And we continue to invest heavily in expanding our infrastructure. At the same time, there are regions where expansion is especially complex due to topographical conditions or official constraints,” he said.

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“We want to ensure reliable connectivity for our customers in those areas as well. That is why we are strategically complementing our network with satellite-to-mobile connectivity. For us, it is clear: connectivity creates security and trust. And we deliver. Everywhere.”

Under the partnership, compatible smartphones will automatically switch to Starlink’s satellite network when terrestrial coverage is unavailable, enabling access to data, voice, video, and messaging services.

Telekom reports 5G geographic coverage approaching 90% in Germany, with LTE exceeding 92% and voice coverage reaching up to 99%. Starlink’s satellite layer is intended to extend connectivity beyond those terrestrial limits, particularly in topographically challenging or infrastructure-constrained areas.

Stephanie Bednarek, VP of Starlink Sales, also shared her thoughts on the partnership. “We’re so pleased to bring reliable satellite-to-mobile connectivity to millions of people across 10 countries in partnership with Deutsche Telekom. This agreement will be the first-of-its-kind in Europe to launch Starlink’s V2 next-generation technology that will expand on data, voice and messaging by providing broadband directly to mobile phones,” she said. 

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Starlink’s V2 constellation is designed to expand bandwidth and capacity compared to its predecessor. If implemented as outlined, the 2028 launch would mark one of the first large-scale European deployments of integrated satellite-to-phone connectivity by a major telecom operator.

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Tesla back on top as Norway’s EV market surges to 98% share in February

Tesla became Norway’s top-selling brand with 1,210 registrations, representing a 16.6% share.

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Credit: Grok Imagine

Tesla reclaimed the top spot in Norway’s auto market in February as electric vehicles captured more than 98% of all new car registrations.

The rebound follows a sharp January slump triggered by VAT rule changes, which prompted numerous car buyers to advance their purchases into late 2025.

As per data from the Norwegian Road Traffic Information Council (OFV), 7,127 new electric vehicles were registered in February, representing a 98.01% market share. Fossil-fuel vehicles and hybrids accounted for just 2% of total new registrations.

Total new car registrations reached 7,272 units in February, hinting at a rapid recovery after January sales fell nearly 75% year-over-year following VAT adjustments.

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OFV Director Geir Inge Stokke noted that similar patterns were observed after previous VAT changes in 2022, with demand temporarily weakening before normalizing, as noted in an Allt Om Elbil report. 

“We are now seeing signs that the market is returning to a more normal level of activity, which we also experienced after the VAT change in 2022. At that time, changes in demand led to a weak start to 2023. We have seen the same pattern this year,” he said. 

Amidst this trend, the Tesla Model Y made a strong comeback in the domestic market. After an unusually weak January that saw the Tesla Model Y drop to seventh place, the model returned to the top of Norway’s sales chart in February.

The Model Y recorded 1,073 registrations, giving it a 14.8% market share for the month. Tesla also became Norway’s top-selling brand with 1,210 registrations, representing a 16.6% share. Toyota followed with 941 registrations, while Volkswagen, Volvo, and Skoda rounded out the top five brands.

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The February data suggests that Tesla’s January dip was tied more to timing effects around VAT adjustments than to structural demand shifts. It would then be interesting to see how the rest of the year unfolds for Tesla, particularly as the company pushes for the release of its Full Self-Driving (Supervised) system to Europe this year. 

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