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Tesla owners say their VINs are disappearing as deliveries near, Q2 comes to a close
Tesla owners are indicating that their VINs are disappearing from their accounts, and their delivery dates are also being pushed back several months as Q2 2021 comes to a close. Several owners who were scheduled to take delivery of a Model Y in the coming days are noticing that deliveries are being pushed back until dates as late as September, begging the question of what’s happening to the car that Tesla assigned for them originally.
Some owners indicate that their vehicles are actually being delivered to customers closer to the automaker’s production facility in Fremont, California. The move is possibly being used by Tesla to increase delivery figures before the end of the quarter, according to one Model Y owner who noticed the change in delivery timeframe earlier this week.
The reports were initially started by @Digitalboi on Twitter and the Tesla Motors Club forums. Waiting for a Model Y Long Range, Digitalboi was expecting delivery of the all-electric crossover on June 30th. However, he woke up, checked his Tesla account, and noticed that the VIN had been removed and given to another person who ordered the exact car. Digitalboi’s location is on the East Coast in Florida, meaning it would take Tesla a healthy amount of time to complete the delivery as the vehicle needed to be shipped across the country.
@elonmusk So I wake up this morning to find that my VIN that was assigned to me and scheduled for delivery from the SC next Friday has been removed and given to someone else, all for Q2 delivery goals?! How on earth is this a business policy that you can allow to take place?!
— Digitalboi (@Digitalboi) June 24, 2021
In an interview with Teslarati, DigitalBoi expressed his discontent for the issue, as the delay didn’t seem fair in the grand scheme of things. “They’re only doing this to a thousand people, maybe, but it’s still annoying,” he said. “They’re sacrificing customer happiness and satisfaction to pump delivery figures for Q2, and that’s disappointing.”
Other Tesla Motors Club members have indicated that the same event has happened to them. One user known as NetLoser voiced their frustration as their VIN disappeared and the delivery projection was slotted for September. It turns out their Model Y was damaged in transit to their local Service Center. “September is just a placeholder until another car is found/made,” they said.
Other owners in the past have also voiced this issue based on 2020 posts on the TMC Forum. Member “Whoisbill” said last year that “We had a VIN and delivery date for June 30th. Tesla was afraid the car wouldn’t arrive in time (we live in PA), so they assigned it to someone else closer to Fremont to make Q2 numbers. Now we have no VIN. Was told we should be at the front of the line starting July 1st. Let’s hope!”
Tesla has been known to operate with some increased levels of intensity toward the end of quarters, especially the closing days, as it looks to make a final push toward record deliveries. However, this usually occurs on the production lines and not in the delivery process. However, the company is continuously raising the bar for its delivery and production figures, as last quarter was its biggest yet with 180,338 production units and 184,800 vehicles delivered.
Tesla has updated its Robotaxi app so riders can pick which vehicle they want before they book. The latest in-app screens now show two options side by side: the two-seat Cybercab and the four-seat Model Y.
A screenshot circulating Thursday shows the change in practice. In Austin, a rider could choose a gold Cybercab for two people or a Model Y for four. Tesla’s updated description calls Cybercab “our first purpose-built autonomous vehicle,” designed for safety, accessibility, and comfort, and says the lineup is available only through the Robotaxi app.
Tesla has updated their Robotaxi page in the App Store. You’ll be able to select if you want a Cybercab or Model Y Robotaxi.
“Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab… pic.twitter.com/Jff4klilDr
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
The distinction is more than cosmetic, and it’s important to note that Robotaxi refers to the platform, while Cybercab refers to a vehicle.
Model Y Robotaxis have carried the service since it opened in Austin in mid-2025 and later expanded to Dallas, Houston, and parts of Florida. Those vehicles are converted production SUVs that still have steering wheels and pedals.
Cybercab is different. It has no driver controls, butterfly doors, a low seat height meant to work with wheelchairs, extra trunk space for assistive devices, and braille on the handles. Tesla has registered dozens of the two-seaters with Texas regulators in the days leading up to its September 3 Austin event.
Giving riders a choice lets Tesla match the vehicle to the trip. Most rides involve one or two people, which is where Cybercab is meant to be cheaper and more efficient to operate. Groups of three or four, or anyone who needs more space, can still request a Model Y.
The same app handles booking, payment, cabin settings, and, on Cybercab, features such as phone-based door opening and in-cabin voice controls.
The update does not mean every city suddenly has both cars available. Cybercab support is listed for Austin first, and the purpose-built fleet is still small compared with the existing Model Y roster. Even so, the app change marks a shift from a single-vehicle pilot to a mixed fleet.
Riders can now choose between the compact, purpose-built robotaxi and the familiar SUV that launched the service.
Tesla Cybercab sightings are broadening far and wide, well outside of downtown Austin, Texas, with autonomy in focus as the company plans to launch the all-electric, two-seater this evening in the Lone Star State.
Tesla is set to launch Cybercab to a small group of people this evening in a dedicated event in Austin, Texas. Public details on the event are relatively slim.
However, Tesla’s focus on Cybercab falls well outside of the downtown Austin area and is expanding well across the United States as things continue to move quickly with the company’s autonomous efforts in 2026. Today, various images of Cybercab fleets in interesting locations have started to circulate.
The most notable is a fleet of at least 20 Cybercabs at Miami International Airport in Florida. Spotted last night, the fleet is expansive and is indicative of a looming release of Cybercabs once regulatory boxes are checked off.
Tesla has already been operating the Robotaxi platform in Miami for several months, but this Cybercab fleet at the airport could be joining the ride-hailing platform as approvals arrive:
20+ Cybercabs spotted near Miami international airport. pic.twitter.com/ORLsw8yFhf
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
Another fleet of Cybercabs was spotted at the Devon, PA showroom just outside of Philadelphia. We have seen several Cybercab units testing around the Philadelphia Metro Area, which is interesting considering Tesla does not have any active Robotaxi geofence in Pennsylvania.
Cybercab at the Devon location in PA has multiplied over the weekend. Seeing a few more test vehicles in the lot 👀 pic.twitter.com/DhJT4P1EkU
— Billy (@billykyle) August 22, 2026
Philadelphia would be an ideal location to test ride-hailing due to its dense tourist population, large, sprawling city layout, and to compete with other ride-hailing companies that operate in the city.
Expansive fleets of Cybercabs will be popping up in and around major cities throughout the rest of the year, if we were betting on it. Tesla has made it obvious that the Cybercab rollout will be aggressive and fast-paced, but within reason. Tesla is still prioritizing safety, so these testing phases will likely go on for some period of time before more members of the public are able to snag a Cybercab for a personal chariot.
The Tesla Model Y L is arguably the most hyped trim of the all-electric crossover, other than the Performance configuration that comes with white-knuckle speed and sports car-level handling.
However, it is not all perfect. Tesla owners in China who took delivery of the Model Y L, denoted with an L to highlight its longer wheelbase, are experiencing what they are referring to as “collapsing” of the rear wheels, as suspension issues appear to be an issue with some of the builds.
🚨 Model Y L owners in China report rear suspension sag
• Six-seat long-wheelbase Y. Shanghai. On sale since August 2025
• Owners say the rear tire-to-arch gap shrinks after mileage or a full load. Some cases after about 9,000 km loaded. Others near 30,000 km
• Tesla service… pic.twitter.com/Lr6i5Tbi07— Joe Hansen (@joehansen) September 1, 2026
The gap between the wheel arch and tire has narrowed to the point that “not even a single finger” could fit, according to a report from Car News China. The failures are not tied to a specific mileage, as one owner said that after just 9,000 kilometers (5,600 miles), they noticed the suspension issue when their car was fully loaded.
Another one had the issue at 30,000 kilometers (18,640 miles) and noticed that the wheel gap shrank to two fingers, so not as drastic as the person who reported a similar issue at 9,000 km.
Tesla Model Y L is gaining momentum in China’s premium segment
Along with the visual recognition of the issue, others are saying the sagging is causing abnormal wear on the inside of the tires. Extra weight and instant torque already provide additional stress on the tires in electric vehicles during normal operation, so it is no surprise that this is another complaint.
There has been no recall issued by Tesla, and the company has not yet publicly acknowledged the issue.
Some are suggesting that owners use a “finger test” to self-diagnose whether there is an issue with the suspension. There should be four fingers between the tire and the wheel well; anything less than that starts to get dicey.
Tesla Robotaxi riders will face the best dilemma when booking a ride
Tesla Cybercab sightings broaden well outside of Austin with autonomy in focus
